This review is a long time coming. James Thomas takes excellent care of our systems, and I couldn't…read morebe more thankful for our technician, Scotty. He was taking care of our home long before we purchased it and clearly knows the system inside and out. My husband and I have owned a number of rental properties over the years in various states, and as a result, we have dealt with various HVAC companies, both for service and maintenance, and these guys are the best, hands down. Even though our system is old (they don't make them like they used to ), Scotty has never tried to tell us it's time to consider replacing our system or sell us silly upgrades, something other companies we have worked would have absolutely done (and have done to us in the past). They also don't call me and try to sell me additional services. James Thomas and Scotty have our business for life! Now I understand why there was a James Thomas magnet with Scotty's name written on it on our fridge when we moved here.

I am in need of complete replacement for air unit in Mineral Bluff. I live a long distance from…read morethis home and due to the fact that I just inherited it I'm trying to have the work done pretty quickly. The only time I can be on the property to have them look at it is on the weekend due to working daily. However, I was told that there would be a 150.00 + charge to have someone come out on the weekends to just give an estimate to replace it. I have been in contact with 4 other companies, and this one is the only one that is requiring this. Seems to me that being a small town business, they would be understanding. Would not recommend this company.

Our HVAC went out on a Saturday. We were to leave on Sunday to return to FL. I called 4 different…read moreHVAC contractors/repair. Wayne's was the first to call back and they were there in a matter of 2 hours. (On a Saturday) The two gentlemen showed up when they said they would and were very knowledgeable. They soon located the issue and remedied it. They were both very professional and polite. Their pricing was very fair. I would recommend them to anybody, without reservation. Good job gentlemen!

Called at 8am and left a message. Call returned within 20 minutes. Guys were out here by 1:00. All…read moreon one of the hottest days and one of their busiest. Fixed within 20 minutes at a very reasonable price. These guys are awesome. Polite, knowledgeable, and I highly recommend them. They are my new HVAC specialists from now on.

King HVAC has serviced and installed our products for many years. However, our Mitsubishi…read moremini-split stopped heating, and though they installed the unit and have serviced it, Ray King called me to say they are no longer working on those units because you can't get parts for them. After a few phone calls to other companies we found this was not correct. Parts are available and they service and repair Mitsubishi units. Disgusting and disrespectful to not be offered assistance and given in correct information especially when we have been paying King the service contract for the unit ever since they installed it. Drs. Bill & Lynda

Brian just completed our scheduled service check-up. He was very professional and informative. I…read morewould recommend him as a service tech.

Horrible experience. We are currently building a new construction home in Ellijay. I reached out to…read morethem because of their stellar reviews online. First time calling, I had a discussion with a tech. He seemed very knowledgeable. I explained to him what I was wanting in a system and told him I had already received one quote. He asked if the quote was less that 15K to which I said yes. To that he said "go with that guy, if he can get you a system for that price". I took that advice, only to find out later that the guy was not licensed. So back to the drawing board we went. I called JF Maxwell a second time and spoke to Jim. I was told to email him my set of plans and that he would schedule some time to go look at the house and get back to me. Two weeks go by and I hear nothing. I call back a third time and get Jim again. I told him that I had spoken to him a couple of weeks prior and was waiting on a quote from him. He had no recollection, so he took my info again and said he'd put it in the system and get someone out to take a look and that he would have a quote for me a couple of days after the visit. A few days later I see their truck visit the site via my security camera. Then I wait, I hear nothing. Called back a fourth time and spoke to a receptionist. I explained to her that I needed to make a decision and was waiting on a quote from them. I was told she would pass on the message and that they'd have the quote back to me by the end of the day. I hear nothing. Again, called back a few days later and got a receptionist. I voiced my disappointment and tell her at this point I don't even need a quote. She promises me to get someone to get back to me asap. Next thing I know, I get another visit scheduled at my site. I don't even care at this point. I do see their truck arrive on my camera, but my builder was at the property and sent them away. I get a feeling these guys are either very disorganized or just way to busy to be able to handle new business, or both. Or perhaps they only like to work on new builds that satisfy a higher price point. Whatever the case may be, I find them to be very unprofessional. I always try to get three quotes. If you are not able to take on new business or are not interested, just tell me. I would've called someone else. Dealing with JFMaxwell was a total waste of time. This would've been close to a $20K sale for them, but they don't seem to care. I hope the owner reads this review. There is something wrong going on at this business that he really needs to fix.

They came and looked at my son's home and we never heard back from them with an estimate......not…read morehappy :(

These guys are great. Starting from when you call them and someone actually answers the phone! The…read morelast time we were up at our place in Ellijay, the heater went out and it was cold. We called Climatrol and they were out to our house within an hour or so. They had to replace all of the burners in the heater and it turned out that, that didn't fix the problem. Luckily, the owner Doug was there and he finally determined that when the heater was first installed, they had used orifices for LP gas and not natural gas, which is what we have. Fortunately, they were able to get the correct orifices and get the heater running. He spent 3 hours there with another guy and only charged us $250. They are our go-to HVAC company.

Climatrol Air is my new go-to vendor for any heating and air needs. They responded quickly when I…read moreneeded them and got the job immediatly. Pricing was fair and commuincation was very easy. Thank you Daniel for getting us up and running again.

Treats steady paying customers from out of town as if they are expendable for the usual bad…read moreservice. Only this time, it isn't the guys having to do the grunt work, they are usually fine; it is management with poorly defined policies, lack of ethics, and a boss is always right attitude that belays customer satisfaction. Not a large business. Before engaging, take a look at their main office. That will help say more than this review that I have no fun in writing as I wanted everything to work out well. Maybe it will help someone else.

The best and honest company!!! Will recommend to anyone that needs AC work done. They were punctual…read moreand explained the entire process in a normal manner. The best part was that it was the owner servicing my air conditioning. GREAT JOB

This is the second time this year I've called out Mundy's. (Not for the same issue)…read moreBoth times I've been VERY pleased with response time, dependability, quality of work done, support staff and my technician John. What was projected to be a $500+ job turned out to be $300 due to the tech troubleshooting and finding out that the part was not the more expensive part, but 2smaller parts that cost considerably less. Like most, I don't know the details of such a job. He could've charged me for the more expensive part plus the others. I wouldn't have know any better. He said "my job is to fix your problem in the most inexpensive way possible ". I HIGHLY recommend!

They never showed up after sending a message to set a time to meet, to which I agreed. I wrote to…read morethem to see if something went wrong and they never responded.

If I could give zero stars, I would. I hired this company to install a sump pump, and they ended up…read moredisconnecting the lights in my basement. It took me over two weeks of nonstop calling and texting before they finally came back to fix their mistake. When I asked for help finding the correct part to finish the job they left incomplete, the owner, Dallas K., refused to help and basically told me to figure it out myself. He even got mad at me for "wasting his time" yet still had the time to send me rude and disrespectful messages. This company is unprofessional, unreliable, and took advantage of me because I'm young. I would not recommend them to anyone. There is a reason why small business stay small business... Lack of respect for your customers will do that.

The gentleman that came out to do the service was very nice. However, they charge $480 just to put…read morefree on in and I feel that is way too much.

Happy to be writing this review for Cheshire Heating & Air. Hugh, Allen and their team did an…read moreamazing job. If you like the cliff notes, the jump to the end of the review...A+, don't hesitate to book them! As an avid review reader myself, please allow me to elaborate. I am a woodworker, and started the task of finishing my basement. The company was among the first few I called to discuss my needs. Owner Hugh was on time for our appointment, and spent over an hour with me discussing my renovation. We negotiated special circumstances such as vents for my wood shop, a future man cave storage areas. In the beginning of my journey, I was sold on the idea of a mini split unit. But after...a second site visit a few weeks later to yet again discuss my needs, Hugh presented us with a very fair scope of work. As we live in an HOA, we needed to get board approval to do the work. We needed to hire an electrician to install the drops. And I had some rearranging to do for the workers. Not once did I get a high pressure sales call. I didn't feel put on the spot. And he did professionally follow up on two occasions to check in with us...as any good business owner should. After we completed the prep work and gained approvals, the crew showed up EXACTLY on time, and walked the job with me. We ensured we were all aligned. I was so happy with the crew that I bought their lunch. The job carried over to day two. Again on time, and professional. When the job was complete, we walked it again. The crew cleaned up after the selves. Nice touch! Not everyone does. So there you have it. A bit verbose? Sure. However, with a significant investment like this, it's important to be comfortable with your tradesman. In case you missed it up top, I'm happy to give Cheshire Hearing & Air 5 stars, 5.0, 10/10, two thumbs up...whatever your scale, they crushed it! Thanks team!

Company is no longer family owned. It was sold to two guys who have another company in Chicago…read more Guys lied to the old owner about being family oriented and customer forward. They are price gouging like crazy. Jacked prices up to 3x or more than they were with Hugh. They do not care that the locals have been loyal to Cheshire for so many years. They're changing everything from trying to turn service techs in to robots to somehow trying to create Cheshire as a brand. They try to cut corners and order cheaper parts to make more profit. Only for the parts to be wrong and it take even longer to do a repair. And then the best part is if an employee has an opinion about the way they're making changes, they're fired. Tommy is no longer a tech here. Jeremy is gone. Matt quit. I'm sure Sam is next. These guys are also operating on paper as Cheshire home services because they do not have proper certifications and licensures to operate a HVAC company. Pretty sure they're trying to create their own supply house where they will sell their own units and have people to service them. Do not trust these new owners. They're nothing but liars and they will rip you off. Parts that cost maybe $100 l- you're gonna be charged over 5 times that cost. For example- the customer who had a system still under warranty. But the new owner, Josh, decided he wanted to push a new system on this guy. Like. The unit is still under FACTORY warranty. Not even into the extended warranty yet. He's a SCAM. They're gonna run the Cheshire name into the dirt because of the scam they are running in Jasper