We called for initial service on 3 units in our home. Phillip was very thorough and explained all…read moreissues easily with quotes up front on work that had to be done - breaking it down by what needed to be done initially and what we'd need to look out for in the future. Gave us great recommendation on new thermostats. Prices were reasonable and appointment was right on time. We will be using this company in the future.

Treats steady paying customers from out of town as if they are expendable for the usual bad…read moreservice. Only this time, it isn't the guys having to do the grunt work, they are usually fine; it is management with poorly defined policies, lack of ethics, and a boss is always right attitude that belays customer satisfaction. Not a large business. Before engaging, take a look at their main office. That will help say more than this review that I have no fun in writing as I wanted everything to work out well. Maybe it will help someone else.

The techs at James Thomas Heating and Cooling are the very best. The compressor on my HVAC system…read morewent out and Jason replaced it. He is very knowledgeable, professional, and friendly. I could not have asked for better service. Thank you for your prompt response.

This review is a long time coming. James Thomas takes excellent care of our systems, and I couldn't…read morebe more thankful for our technician, Scotty. He was taking care of our home long before we purchased it and clearly knows the system inside and out. My husband and I have owned a number of rental properties over the years in various states, and as a result, we have dealt with various HVAC companies, both for service and maintenance, and these guys are the best, hands down. Even though our system is old (they don't make them like they used to ), Scotty has never tried to tell us it's time to consider replacing our system or sell us silly upgrades, something other companies we have worked would have absolutely done (and have done to us in the past). They also don't call me and try to sell me additional services. James Thomas and Scotty have our business for life! Now I understand why there was a James Thomas magnet with Scotty's name written on it on our fridge when we moved here.

Excellent Service. Been using Associated Air for 19 years. Replaced both our units after original…read moreunit started failing with just 12 yeas of use. Gave us a very fair price for booth units and they have worked wonderfully for the past 7 years. Very thorough, fair and follow through with check ups every year.

I would post the video if I could! Had the worst experience I have ever received yesterday from…read moreBlake & Shannon. As a family of General Contractors of over 50+ years all I have to say is DO BETTER ASSOCIATED AIR! Treat your customers with some respect!!

Our HVAC went out on a Saturday. We were to leave on Sunday to return to FL. I called 4 different…read moreHVAC contractors/repair. Wayne's was the first to call back and they were there in a matter of 2 hours. (On a Saturday) The two gentlemen showed up when they said they would and were very knowledgeable. They soon located the issue and remedied it. They were both very professional and polite. Their pricing was very fair. I would recommend them to anybody, without reservation. Good job gentlemen!

Called at 8am and left a message. Call returned within 20 minutes. Guys were out here by 1:00. All…read moreon one of the hottest days and one of their busiest. Fixed within 20 minutes at a very reasonable price. These guys are awesome. Polite, knowledgeable, and I highly recommend them. They are my new HVAC specialists from now on.

They did a great job and even saved us a couple hundred dollars. We and an inspector tell us a part…read morewas broken and needed replacing. When Air Pro came out he explained that is was in good working order and didn't need replacing. Plus their price was $60 lower then other quotes from different heating and air companies for a clean and maintenance service call.

Absolutely the WORST experience I had with an AC company in many years. It is obvious that my…read moreexperience is different than the other customers of Air Pro, but my experience was horrible. I was stood up on several occasions, they refused to commit to a new date to install my brand-new ac unit and turned out to be extremely unprofessional by not responding to my phone calls or text messages. I had to start over and find another AC company during the unbearable heat in July 2022. I will NEVER recommend them to anyone for service.

My house had two 25 year old Gas Furnace/AC Units with the old R-22 freon that started to wear out…read moreand required repairs every 6 months. The experienced team at Integrity Air led by Brandon suggested that we start to look at replacement options proactively and not wait for total failure in the heat of the summer. This was excellent advice. Integrity Air came over to our house and suggested that we replace our old outdated units with the more modern higher efficiency furnace/AC units and made suggestions for better installation techniques to remedy the previous installation problems. Since we planned the project in advance, we were able to schedule the installation project based on our schedule. We selected the middle grade products from Rheem which provide high efficiency ratings of 95% for the gas furnace and 16 SEER for the AC units. The pricing from Integrity Air was very fair and competitive. We feel we received excellent quality of products and services at a fair price... a great value. Thank you IntegrityAirPros.com ! Ken K.

I really can't say enough good things about Integrity Air. They have serviced my HVAC unit a couple…read moreof times now and they are the most honest people out there. Very professional, on time, fairly priced and very high work. Will absolutely use them again and will refer them to anyone who needs someone.

woke up this morning to my AC broken-Cheshire was able to get out quick... He made a quick…read morediagnosis, had the part on the truck, and now it again. I am beyond pleased!

Very questionable tactics. Very friendly, however tried to sell me on a new unit versus repairing…read moremy existing equipment and was unable to service equipment. Another service provider came out and took care of my situation without trying to sell me a new unit. Made inaccurate statements. Do not recommend.!

It's rare these days that you find a business that is up front and honest. These guys will come…read moreout, diagnose your problem, give you an honest assessment of the problem, and fix it at a fair price. If it's something simple, they may even give you a part number and show you how to fix it yourself. They've earned my business for life.

Horrible experience. We are currently building a new construction home in Ellijay. I reached out to…read morethem because of their stellar reviews online. First time calling, I had a discussion with a tech. He seemed very knowledgeable. I explained to him what I was wanting in a system and told him I had already received one quote. He asked if the quote was less that 15K to which I said yes. To that he said "go with that guy, if he can get you a system for that price". I took that advice, only to find out later that the guy was not licensed. So back to the drawing board we went. I called JF Maxwell a second time and spoke to Jim. I was told to email him my set of plans and that he would schedule some time to go look at the house and get back to me. Two weeks go by and I hear nothing. I call back a third time and get Jim again. I told him that I had spoken to him a couple of weeks prior and was waiting on a quote from him. He had no recollection, so he took my info again and said he'd put it in the system and get someone out to take a look and that he would have a quote for me a couple of days after the visit. A few days later I see their truck visit the site via my security camera. Then I wait, I hear nothing. Called back a fourth time and spoke to a receptionist. I explained to her that I needed to make a decision and was waiting on a quote from them. I was told she would pass on the message and that they'd have the quote back to me by the end of the day. I hear nothing. Again, called back a few days later and got a receptionist. I voiced my disappointment and tell her at this point I don't even need a quote. She promises me to get someone to get back to me asap. Next thing I know, I get another visit scheduled at my site. I don't even care at this point. I do see their truck arrive on my camera, but my builder was at the property and sent them away. I get a feeling these guys are either very disorganized or just way to busy to be able to handle new business, or both. Or perhaps they only like to work on new builds that satisfy a higher price point. Whatever the case may be, I find them to be very unprofessional. I always try to get three quotes. If you are not able to take on new business or are not interested, just tell me. I would've called someone else. Dealing with JFMaxwell was a total waste of time. This would've been close to a $20K sale for them, but they don't seem to care. I hope the owner reads this review. There is something wrong going on at this business that he really needs to fix.