Our almost 6 year old electric water heater ceased proper functioning and one of the two thermostats was causing stinky insulation scorching. I found Misty Mountain Plumbing through Apple Maps (I think). Susan in their office was terrific at communicating with me every step of the way from my inquiry and scheduling through billing and payment. Plumbing technician Eric Kessler evaluated the situation and made his recommendation. We agreed and he immediately acquired what was needed to complete the job, including pulling in his helper/son Zach to assist with moving water heaters, etc. They were thorough, courteous, and explained well. Price was fair and they got to us promptly. We do recommend Misty Mountain Plumbing and would use them again. read more

Eric was amazing. My husband and I had this huge job. I know this job was really hard. Eric and Domm were so friendly and Eric is an expeet plumber! I feel we were lucky to Misty Mountain Plumbing do this job for us. It's so hard to find friendly, capable and knowledgeable men like him. We will definitely refer any of our friends and relatives what a great job Misty Mountain Plumbing did for us! Thank you for the perfect service! read more

Zac was professional, courteous, and very friendly. He took his time diagnosing the problem. The water in my master bath room was not draining properly. In the future, I will call Misty Mountain plumbing for any plumbing needs. I may have thank you Zac! read more

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They were so good about being flexible as they were part of four contractors working to fix our cottage.

I had an old sink that has been leaking since I bought the place. My handyman worked on it three different times and it still leaked. My brother suggested I replace all the kitchen plumbing and the sink. But Eric came out and found the outside turnoff valve, put in an extension for me. Put a turnoff on my outside spigot, both of which he asked me about first. He had to cut out a bit of the cabinets as this sink has a deeper bowl than the old one. He moved the plumbing under the sink. Then replaced the refrigerator fill line with a better product that will last longer. Put turn offs for hot, cold, outdoor, and refrigerator line so I can turn them off if I need to. He installed my sink and reused my fairly new faucet. He made sure everything works. Eric also let me know before he turned the water off so I could use the restroom first. He did a fine job, cleaned up the little bit of sawdust. I was expecting it to go everywhere so had all my things covered with sheets, tarps, towels, thin blankets, and even a tablecloth! It was all unnecessary! For which I am glad. Now I just have to declutter things so I don't have so much to put back! Great job Eric and Zach. Plus Susan and Wannel at the office. read more

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Misty Mountain Plumbing was very responsive, provided excellent service repairing two sink/faucets. A bit expensive.

Great service and customer care. Just had them repair a main line water break. They were very busy and we had to wait for about a week but when they came they were very good about providing a good estimate and work performance was great. I would recommend them for any plumbing job you have. They are reasonable in their pricing also. read more

Had a new hot water heater installed Eric was excellent did a GREAT JOB. Misty mountain will be the only plumber I will use in the Future.

I had an emergency early one morning and called Misty Mountain plumbing. They responded quickly and arrived at my house within twenty minutes to get the situation under control, no doubt mitigating the water damage. After accessing the situation, they were able to get the replacement parts needed and complete the job later that afternoon. I cannot thank them enough, as I had my 80-year-old Mom and her two friends arriving that evening. I highly recommend them! read more

Dear Misty Mountain Plumbing Customer Service, I am extremely disappointed with the recent service I received from your company. I had a leak under my kitchen sink and suspected a loose connection but lacked the proper tool to tighten it myself. When your service person arrived, they were polite and assisted me in tightening the hose while I held the sprayer. However, I also requested that they check the cartridge on the handle, but they were unable to remove it and advised me to contact the manufacturer instead. read more

We just had a Hot Water Heater, Pressure Tank and Replumbing done at out House and Erik and Dom were wonderful! They were very careful to not track any Mud, on a very rainy day, into our house as well! They were extremely professional and knowledgeable as to what they were doing and how they needed to get everything working! I would highly recommend Misty Mountain Plumbing for any job! They were also very competitive on their price, for what they were doing! read more

We recently had Misty Mountain Plumbing come to our home and install a new vanity sink and rebuild an existing toilet. Eric was on time and professional. He gave me a cost estimate up front, and finished everything very quickly. I am very pleased with his work, and will use Misty Mountain Plumbing for our future plumbing needs. read more

Eric came 2 days after a request was made due to a cancellation. He was courteous, kind, personable and professional. All work completed in under 2 hours. Area of work cleanliness maintained during and after project. I had a single drain sink converted to a double drain sink. Plumbing only. Entire project was $357.00 ... I would call them again if needed. Pictures attached .. read more

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From my initial contact with Susan to Eric, the service tech, it was a great experience. Susan and Eric both communicated with me, he showed up on time and got the repair done. He is very professional and knows his stuff. Misty Mountain Plumbing is going to do another (this time much bigger) job at the house. I have recommended them to our homeowners association. read more

I had an outstanding experience with Misty Mountain Plumbing. I was searching for a plumbing company on Facebook to install a new water heater and found excellent reviews and recommendation for Misty Mountain. From the time I first contacted them to actual installation, it was apparent that customer service is a focus of not only the office staff (Susan) but the technicians. Eric Kessler was lead plumber and he was pleasant, polite and professional the entire time, as was his assistant Dom. Not only did they do a very professional job installing the water heater, Eric went above and beyond in the installation. I had previously had my crawlspace, where the water heater is installed, encapsulated but they couldn't get under the water heater. Eric was kind enough to take a piece of the vapor barrier I provided to him and install it with vapor barrier tape which I also provided. This completely sealed the area before he placed the blocks and water heater in place. I cannot say enough good about this company and their personnel. My expectations were greatly exceeded and I highly recommend them. read more

Called Tues & Eric was here on Thurs as promised and even early. You don't see that very often around here. Did a great job on my broke fitting in my water meter box. He was professional and let me know everything he was doing. Gave a fair price & even got a 10% military discount. I will definitely use them if I have a plumbing issue in the future. read more