Elliott Brothers Mechanical

3.3 (6 reviews)

Heating & Air Conditioning/HVAC

Closed • 8:00 am - 4:30 pm

Add Review

Call

Directions

Website

Services - Elliott Brothers Mechanical

HVAC installation or replacement

HVAC system repair

HVAC system maintenance

Elliott Brothers Mechanical Photos

Elliott Brothers Mechanical - Great service and friendly provided lots of info and education!! Really can't beat that! - Heating & Air Conditioning/HVAC Near Me - Murphy, North Carolina

Elliott Brothers Mechanical - Heating & Air Conditioning/HVAC Near Me - Murphy, North Carolina

Elliott Brothers Mechanical - Professional HVAC Services - Heating & Air Conditioning/HVAC Near Me - Murphy, North Carolina

Elliott Brothers Mechanical - Fast AC Installation! - Heating & Air Conditioning/HVAC Near Me - Murphy, North Carolina

You might also consider

Recommended Reviews - Elliott Brothers Mechanical

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

Start your review...

Browse more easily on the app

Sharon L.

4 days ago

Wow! Top notch. Willie, Michael, Aaron & Caleb showed up when they said they would. Came prepared, got right to work. The service was great, friendly guys, and they cleaned up before they left! From scheduling an appointment to having a service guy come out and look, to them sending someone else out to go over our options and then for installation of a new system. I was amazed. True professionals. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Scott A.

6 years ago

My experience with Elliot Brothers (Mark) was nothing but honest and spectacular. I called them from a referral, as my heat pump stopped working. Turned out it was just a blown fuse, which he replaced, plus serviced my entire HVAC system,, all for the cost of a service call...This company is highly recommended! read more

Helpful 0

Thanks 1

Love this 0

Oh no 0

Michael M.

8 years ago

This is the worst company I've ever dealt with. The installation was great but after the first day I had a problem with the unit working. They came out a few times and couldn't fix it. I called them to try and find out what's going on and they kept giving me a excuses why they couldn't come out. It was a holiday or they had to order the part, or they were to busy. They didn't seem to care that we needed it fixed ASAP. So after a year of dealing with there office lady I finally came to my senses that they didn't want to come and fix it under warranty. So after messing with them I had to pay another local company that had it fixed in 10 minuets. I think they shouldn't be dealing with the public at all. read more

Helpful 1

Thanks 0

Love this 0

Oh no 0

L B.

117

9 years ago

This is an update. Called this company to fix our air conditioning. We spent three days in 90 degree temps and they never returned our call. At least have the courtesy to callback! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Johnnie B.

8 years ago

The service we received from Elliott Brothers Mechanical was excellent and fairly priced. Our church was without heat for one Sunday and Elliott's was prompt in fixing our problem and all members enjoyed the nice warm heat on the following Sunday. Our rating is based on what we received and that was great service. read more

Helpful 0

Thanks 1

Love this 0

Oh no 0

Suzanne S.

10 years ago

Heard good things about this company which is why we chose them to install our new AC - and it worked great...at first. It stopped working on a Thursday when it was 90 degrees. It would not cool; however, it was still running. We called immediately & were told they would send someone the next day. And they did. Nice guy, seemingly confident it was just a frion issue. But it wasn't. Instead he needed a "small part they may have back at the shop." So he left. And sometime later I received a call from the woman that handles the calls/appts/office management who told me they didn't have the part & would order it. She stated, "It should arrive on Wednesday & I'll call you to set up a time." I said, "Wednesday?" And she flatly stated, "It's a holiday weekend." So that's 5 days of 95+ degree weather with no AC in a house with pets, a toddler, an infant & visiting family who came to help with unrelated home maintenance. Which is not Elliott Bros fault - I recognize that; however, they are an HVAC company who installed this unit just a couple years ago - while I don't expect weather control or miracles from them, a little customer service courtesy and respect is not asking for much. If I ordered this part using Amazon Prime it would arrive in a shorter time period than from their company. And why don't they have this part in stock? It was small & repaired a "common problem." Needless to say, it was a hot weekend and by Tuesday morning our infant son had heat rash all over his diaper area & stomach from a heat that no amount of fans could cool through circulation. Out of curiosity and frustration, my husband called on Tuesday morning at 8:30 just to see if there was any change in the status - left a message stating, "Just wanted to make sure everything was set for tomorrow or earlier if possible." At 11:30, the same office employee called & when I answered, she didn't even ask for my husband or me. Instead, she immediately launched into, "Look, I already told you on Friday it wouldn't be until Wednesday." I said, "I know. My husband just wanted to confirm the information. It's quite hot here & we have 2 young children. How soon after the part arrives will it be installed?" And she flippantly said, "I don't know. I already told you I'd call you." "When can I expect your call?" To which she responded as though I were a belligerent child, "Between. Eight. And. Eight. Thirty. When I make ALL my calls." (How am I supposed to know she only makes calls for half an hour in the morning - I'd never heard from her within her stated time frame. Keep in mind it was 11:30 when she called us, but whatever. Apparently I'm just supposed to somehow KNOW this.) Again, it's not her fault our AC stopped working, but when all you handle are ACs, why don't you have quicker access to "common parts." And if you don't, why wouldn't you overnight it & have someone install it the next day if you know you have a customer in good standing who is going to be 5 days without AC in hot weather. And if you aren't going to do that, why not deliver good customer service and address this fact? Or at least have the common courtesy to acknowledge & apologize for only doing the bare minimum. And why would you speak so rudely when I know you're calling from a nicely air conditioned office and customer service is your job? I never once spoke rudely to her. I never complained nor was I sarcastic. However, she was all of these. Upon delivery of the needed part on Wednesday, it was promptly installed within mere minutes & at this writing, is working nicely. Ahh, AC is so awesome. No more baby heat rash for us! So, I chose the average rating of 3 stars - the actual work done was great, but having to speak with the office employee was almost as annoying as sweating indoors. So, 3 stars. read more

Helpful 3

Thanks 0

Love this 0

Oh no 0

More info about Elliott Brothers Mechanical

2052 W US Highway 64
Murphy, NC 28906
Directions
(828) 520-0050
Call Now
Visit Website
https://elliottbrothersmechanicalnc.hibuwebsites.com

Payment methods

Does Elliott Brothers Mechanical take credit cards?

Yes, Elliott Brothers Mechanical takes credit cards.

From the Business

Specialties

Elliott Brothers Mechanical provides heating and cooling in Murphy, NC.

More Info

Hours

Ask the Community - Elliott Brothers Mechanical

Don’t See Your Question? Ask Away!

You might also consider

Sponsored

Carpenter By The Hour

I have been a Carpenter since before I can remember. My father was a Carpenter and… read more

Blueridge Maintenance Solutions

Your One-Stop Shop for Home Care! Blueridge Maintenance Solutions is your trusted… read more

Jody Anderson Builders

Founded by Blairsville, Georgia native Jody Anderson, Jody Anderson Builders has been… read more

Black Bear Heating & Air

(5 reviews)

I called them to repair my a/c. Within a few days they came out and found the issue…read more These people are very honest and I recommend each and everyone use them! NO!! I am not related at all with them, just liked the honesty and quickness for my repairs.

I sent a message at 9:00 at night because the heat wasn't working on the main level of my dad's…read morehouse (which is where his bedroom is). I honestly thought I would get a call back the following morning, but he called me at 9:15 and said he could come out in the next 30 minutes. I was sooooo thankful because I was worried my dad would wake up cold in the middle of the night! He came out and diagnosed a bad capacitor and blower motor - had the unit back up and running before 10:30. Fair price and no gouging for the after-hours call - can't ask for more than that! The temps the following morning were going to be in the low teens, so I can't imagine how cold it would have gotten in the house. Thank you Black Bear Heating & Air, LLC - you get !

Mundy's Heating & Air

(3 reviews)

This is the second time this year I've called out Mundy's. (Not for the same issue)…read moreBoth times I've been VERY pleased with response time, dependability, quality of work done, support staff and my technician John. What was projected to be a $500+ job turned out to be $300 due to the tech troubleshooting and finding out that the part was not the more expensive part, but 2smaller parts that cost considerably less. Like most, I don't know the details of such a job. He could've charged me for the more expensive part plus the others. I wouldn't have know any better. He said "my job is to fix your problem in the most inexpensive way possible ". I HIGHLY recommend!

They never showed up after sending a message to set a time to meet, to which I agreed. I wrote to…read morethem to see if something went wrong and they never responded.

Mountain Air Heating and Cooling

(5 reviews)

We have had them out several times dealing with my mom's house. We finally had to replace her…read morefurnace. They have been beyond patient and wonderful. She is elderly and has dementia and would call just because of a lack of understanding, but they would always go out and check and were the utmost in kind. Their customer service is above and beyond. Highly recommend!

Outstanding choice in an air conditioning company. The crew was very professional. I would choose…read morethem again. Tom is very knowledgeable and gets the job done, whatever it takes. Again, thank you.

McKinney Heating & Air

(8 reviews)

We have an older jome in Hiawassee McKinney installed a…read morecentral unit and ductwork in our home, 2 wall mounted heat pumps in the lower level and 3 bathroom fans. Work was professional and quick. Price was reasonable. I highly recommend these guys.

In my opinion, there are not enough stars for McKinney Heating & Air. I have used them for my HVAC…read moremaintenance and repairs for almost six years. I have been consistently pleased with their employees and business practices. I have never had an upsell and their fees are very fair.

ACC Mechanical

(7 reviews)

Do not hire this company!! I've paid over $12,000 for a new AC and heating system and still had…read moreproblems! They installed the AC two years ago through my homeowners insurance and when the heat stopped working I called them back. They said the heating system need to be replaced and they were looking for a compatible unit for the Rheem AC system they had previously installed. That was in May of 2025. I paid an additional almost $7000 for the heating system and their repairs. It was still not functioning and was told by Dave to just run it emergency mode. I paid to have the work inspected and it turns out Dave used parts and equipment that were not compatible and used duct tape to make it all kind of go together. There were open wires left hanging and it was stated by the inspector that it was the worst job he had seen in his 13 years of experience. Dave left trash and all the parts from the old unit under the house in the crawl space. Dave promised to refund me when confronted and stated he did not have time to complete the job. He has failed to give me the refund he promised and is also not taking my calls. I am now working on filing a lawsuit and have filed a police report for fraud and theft by trick or device. I paid for work not done and work it appears he had no ability to do. I questioned his license status as a AC/Heating technician and he refused to answer the question. If you've had issues with this company, please contact me and report it!

Acc Mechanical gave estimate for Heat Pump installation and i gave them $4000 in down payment…read more Installation never happened and eventually all forms of contact with them went unanswered. Police report was filed for the arrest of owner.

Appalachian Solar And Mini Split

(1 review)

A wonderful experience. Needed a heating and cooling solution for my cabin. Those window a/c…read moreunits and baseboard heaters are really inefficient. Seth installed a mini split with heat and a/c that perfectly fits my needs. He was here and gone in less than five hours with installation. He is a local Murphy guy who knows the area and people.

From the owner: Sales and Installation of Solar Electricity Systems. Sales and Installation of Ductless Minisplit…read moreHeat Pumps and Air Conditioning Systems. Locally owned certified installer since 2003.

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

20 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Brannon E.

17 days ago

Robert P. Robert P. Sylva, NC 0 friends 1 review 5.0 star rating3/24/2026 You can't go wrong with Elliott Brothers. Our heat pump wasn't working properly and I scheduled a service visit. The technician arrived on time, explained what was wrong and fixed it. We will definitely continue to use them. Amy P. Amy P. Sylva, NC 0 friends 1 review 5.0 star rating3/24/2026 Simply the best! We have been using Elliott Brothers for years. Great customer service and communication. Hanna J. Hanna J. Murphy, NC 0 friends 1 review 5.0 star rating3/24/2026 Excellent customer service! this is the place to call!! Very dependable, fast, and affordabl! Jennifer W. Jennifer W. Downtown, Nashville-Davidson metropolitan government (balance), TN 0 friends 1 review 5.0 star rating3/24/2026 Tim is top-notch! He came early and was in constant communication with me. Even though our issue wasn't major, he still did some maintenance to our unit and checked everything over. Elliott has always been great to us, and Tim has been out a couple of times over the years. Always great and friendly service! Donna B. Donna B. Denver, CO 0 friends 2 reviews 5.0 star rating3/24/2026 Willie had great communication and was great help! He was very helpful and punctual. Thanl you so much Michelle M. Michelle M. SoMa, San Francisco, CA 0 friends 1 review 5.0 star rating3/24/2026 Willie Stewart is amazing! Great communication and service! I would highly recommend! Sydney S. Sydney S. San Francisco, CA 0 friends 1 review 5.0 star rating3/24/2026 Top notch company with a great reputation in our Tri-state area! They are so quick to respond to our HVAC needs and very professional. Highly recommend! Brannon E. Brannon E. Blairsville, GA 0 friends 2 reviews 5.0 star rating3/23/2026 Rated number 1the past two years in a row by the cherokee scouts reader's choice awards. Wilson B. Wilson B. Winston-Salem, NC 27 friends 134 reviews 1 photo 5.0 star rating2/26/2021 Great Customer Service... Great Prices... Great Combination !!! Highly Recommend : ) read more

Nancy O.

20 days ago

Best service! Since 2020 my go to company. Excellent maintenance service. Recently, installed a mini split in my studio. Per routine got three estimates. Pricing within $100 of each other. From the initial call to the install, timing, friendliness, professionalism and respect was top notch. So when my house loft mini split needed replacement a few months after the other install there was no question who got my business. Elliot Brothers, of course! Shout out to Ron (estimate) and Erin (install). Great service guys. Also, thanks ladies (Dawn and Lisa) always pleasant and attentive to my needs. read more

Jamie D.

1 month ago

Elliott Brothers installed our system at our home after our original installation from another company failed. They were very efficient in informing us what would work best for our square footage. Our system has worked great, and we greatly appreciate their dedication. Over the years, they have always been quick to come out for service if needed. I highly recommend Branndon and Mark, along with all their staff. read more

Shelby B.

2 months ago

I would like to give a big shout out to this business for the great work that I believe his name is Tim for being so friendly and explaining as she's doing the job so we would understand what he was doing. I will tell my fa and friends that if they need any kind of work on their heating system they are the ones to go to. read more

Jennifer W.

2 months ago

Tim is top-notch! He came early and was in constant communication with me. Even though our issue wasn't major, he still did some maintenance to our unit and checked everything over. Elliott has always been great to us, and Tim has been out a couple of times over the years. Always great and friendly service! read more

Ashley K.

1 month ago

It was time to upgrade my furnace, and the team over at Elliott Brothers was there for through it all. Their team members really took the time to make sure I understood every option. One look at the quality work gives me the peace of mind of money well spent. read more

Robert P.

2 months ago

You can't go wrong with Elliott Brothers. Our heat pump wasn't working properly and I scheduled a service visit. The technician arrived on time, explained what was wrong and fixed it. We will definitely continue to use them. read more

Joey S.

1 month ago

Great company to work with. We have used Elliott Brothers for our business and personal homes and have always had a wonderful experience. They are helpful and very professional. I would highly recommend! read more

Matt L.

2 months ago

Tim was awesome I really appreciate his work ethic he came to the house I am selling to fix a mini split and then went to the home I'm buying to price the repairs needed thank you sir! read more

Ann E.

1 month ago

Elliott brothers mechanical was established in 1994. They are family owned and operated. Located in Murphy NC. Awarded the Cherokee county Readers Choice Awarded. Trustworthy and reliable. read more

Sydney S.

2 months ago

Top notch company with a great reputation in our Tri-state area! They are so quick to respond to our HVAC needs and very professional. Highly recommend! read more

Dawn S.