Over the past couple of years, I've visited a few different First Choice Dental locations, but my…read morerecent cleanings have been at this Regent Street location--and this is now my go-to spot. The main reason I keep coming back is because of Wendy, the office manager. She's an absolute rock star when it comes to customer service. I used to go to the Middleton location, but when I needed to reschedule, the staff there (and even at Verona) weren't willing to check availability across other offices. When I called Regent Street, Wendy went above and beyond. Not only did she check her location's schedule, but she offered to look into openings at other First Choice offices to make sure both my wife and I could get in for cleanings. That kind of effort really stood out. Since then, I've had great experiences here. The dental hygienist Will is friendly and professional, and Dr. White is attentive when reviewing my teeth and X-rays. Parking is also easy--there's a small lot, but I've never had trouble finding a spot. If you're looking for quality dental care with staff who truly go the extra mile, I highly recommend the Regent Street location of First Choice Dental.

Great team with compastionate care. I would highly recommend to anyone that is looking for a team…read morethat will take the best care of all your dental needs!

I had a really great experience with my dental cleaning. Stephanie took her time and did a thorough…read morecleaning of my teeth. Stephanie is kind, understanding, neat, and otherwise great at her job. Dr. Avery Fossum is such a sweetheart as well. He truly cares about your dental concerns. He will make sure that your teeth are top tier! He always asks if you have any dental concerns or questions so he can help you meet your goals (I really appreciate this). Overall, really great dental practice in this area. I look forward to my next dental cleaning here.

Dr Erin, Katie and Sue are always, always caring and goes above and beyond to make sure I'm…read morecomfortable. Everyone there is nice and makes me feel welcome. Hands down the best Dentist I've ever gone to.

Really great staff work here and they have new technology in the office. I had a fantastic…read moreappointment and will return for other dental needs.

The service and staff at Waunakee Family Dentistry is so refreshing compared to other places I have…read morebeen. Everyone makes you feel at home. I highly recommend! A special shout out to Jasmine for her incredible attention and care!

My entire family goes here and we just love it! We have been coming here since we moved from TX 3…read moreyears ago and we have had a great experience every time we go. The staff is tremendously helpful And patient. DR. McHugh and his Dental assistant have been so reassuring with all of my dental concerns that I have come in with. I have tremendous anxiety about going to the dentist based on experiences from when I was little and they have helped make me feel at easy and cast my worries away when I am there. My kids are very happy with their dental hygienist, Robin; she has a special way of handling kids and they come home excited to help care for their teeth and great ideas for me to try too. The new renovations they have made is amazing, like the comfy lobby with the fireplace, a cute kids play corner, and up to date equipment. I highly recommend this place for a dentist.

First dental visit! WIN - I have sensitive teeth, but the…read morenurse and doc were super attentive to the fact that I have dental anxiety. Dr. Jon is honest and straight forward in his feedback. Very nice place with a warm and welcoming attitude from all the personnel. Kid friendly too. My 3 year old had her first dentist visit here, and was happy as happy can be that she did. So no issues taking her back there.

Horrible dentist, I had two cavities filled in March, neither hurt before the fillings, both teeth…read morenow need root canals and crowns. I also now have TMJ. Avoid this office.

The staff are extremely professional and kind! My first visit felt like I had been under their care…read morefor years. Highly recommend Dr. Pausma and the staff at 608!

The mastery and art demonstrated by Dr. Kiecker and her team are matched only by their kindness,…read morecompassion and care. Their commitment to excellence runs through the entire staff, from the friendly and engaged administrative folks in the front office, through all the technicians and dental staff. The quality of dental work is simply superb. Staff prioritize patient care and comfort, and work with efficiency and exceptional skill. Great Day Dental replaces the anxiety so typical of dental visits, with practices dedicated to healing and restoration. And Lucy, the friendly office doggers, makes sure that everyone has a chance to pet her scruffy ears -- reason enough to stop by!

Loved how fast they got me in when I reported that I had a broken off a piece of my front tooth…read more Much appreciated!!

The quality of the dental care doesn't matter if you can't get in. Like most busy places, if you…read moreneed a pre-work appointment like I do, you have to schedule at least 6 months in advance. Which would be ok, understand there's a lot of demand, but twice in the past three months First Choice cancelled my appointment with less than 2 business days' notice and was unable to offer any replacement appointments in the same time window without months of delay.

Am on the hunt for a dentist in Madison and have been for the last 4 years. I am special in that I…read morehave EDS with POTS so weirdness with pain, sensitivity, blood pressure, anesthetic, infection and healing. This was advised on my new patient forms. When I arrived, I was told that my California dentist had provided records but not the 2 I had seen since arriving in Madison - weird. Went through to my appointment which began with the usual questioning by the tech who also advised that she was not familiar with the office as she was subbing there. The dentist arrived about 20 min later to hear the tail end of the long dental history I had been repeating and who advised that I "needed" a full panel of x-rays. I asked why the CT imaging that had been done in March was not good enough and she told me that it had not been received (later, she said they did not have the equipment to view it at that office). I was then handed a quote for a full panel of bitewings and a panoramic of about $ 500 but with the panoramic being "comped" at a deduction of $ 200, the dentist adding that everyone needed x-rays annually. I consented and the dentist left the tech to do the x-raying. Once it was all done including the panoramic, I lay back in the dental chair with the x-ray apron on waiting for the dentist. After about 15 mins, the tech went off to find her but could not so said she'd take my blood pressure. Wheeled a machine over and took it while I held my arm up in the air - my reading was through the roof - not even slightly surprising based on my POTS and that it was being taken incorrectly in the first place. The dentist returned and left again to return with a form to be completed by my GP about upper limits of blood pressure. She then wanted to do a periodontal exam (with no numbing gel) and proceeded for 3 teeth when I stopped her. Took my blood pressure again, machine broke, fetched another, it had dropped by 30/40 points - still high but almost in normal range despite what was going on. Went to the front to pay and subscribed to their in house dental coverage which brought costs down dramatically. Husband waiting outside asked me why I had been there for 3 hours!!! Excellent question!!! Got my treatment plan about 2 weeks later, covering email said no further treatment without the form. I reverted to complain about all the above and received a snail mail letter terminating our "relationship" as no trust. Bottom line, aside from their website and automated intake of patients, utterly awful. Not a frog worth kissing for any reason.

This turned out to be a really awful experience, after getting fitted for a crown I went in for the…read moresecond procedure and at that point, I I was subjected to a very bad experience. Once I got out of the room with the dentist and her assistant I overheard them making negative comments on my physical appearance and from there went sideways. i attempted to ignore that, when I went to the desk, the the desk assistant told me I needed to pay twice the amount, well she only pointed and wouldn't speak to me, crazy ... the amount I was origamnly quoted was doubled and that assistant pointed with with a pen at amount now owed. She just kept on pointing at the list of pricing, the whole time I could hear in the background the dentist and her helper saying that I was a very ugly disgusting person, and I couldn't understand what the hell was going on. These people are the biggest assholes I've ever dealt with, and I never even got my crown taken care of because I refused to go back.I received multiple phone calls demanding a pay the bill I never had completed and i had ready paid in full. Finally after two years of them badgering me for a false bill by phone a message from a person at their office telling me in a very narsty tone " you had better fucking contact us, we're sick of fucking contacting you" .... if anybody is considering going to these pieces of of crap stay clear, I never got the procedure completed, and they took my money, these people are fucking assholes. my response was tomtake me to court, never heard back from them. I have no idea why and what there issue was .... To this day, the dentist in question no longer works there. If a person wants to be treated horribly go to this place what jerks

HORRIBLE!!!. Should change their name to Incompetence In Dentistry especially Crowns. After root…read morecanal, x-rays show food pocket due to open concat between 30 and 31. Screwed up the first two crowns because of open margin that led to tissue growth between crown 30 and 31. Now after root canal, a 3rd crown needs due to open contact left food pocket, and not rightly shaped causing chewing against gum directly leading to infection and headaches. . A year of pain and suffering, needless, pain killers, antibiotics, and drilling. And still not done. Nightmare. And had the decency to withdraw care before finishing the job and making me whole.