I was given a quote for several items throughout my home which included a 10% discount that was offered on their site. The workers were here for 7 hours total (not including their 2 hour lunch break) and there were a few extra items including 2 dimmers and special size recessed lighting that the worker informed me would be extra and we agreed to. When I was given an invoice it was a few hundred more than we discussed and the extra charges were supposed to be minimal. The worker told me to call his boss Dominick and I mentioned the price was much higher than we discussed, even with the extras. He immediately had an attitude and told me I was trying to nickel & dime him and that his workers spent 10 hours there (again it was 7 hours, and the quote was a flat fee, so the time is irrelevant). After some back & forth he realized he forgot to include the 10% discount, but rather than admit he was wrong, he continued with his attitude and talked down to me as if I were an idiot which I really did not appreciate. There was also a ridiculous markup on the extra charges but nothing I could do about that. When I said I would be paying by credit card, he told me he couldn't honor the discount because of credit card fees (I run a business also, that's the cost of doing business, pal). I told him he didn't mention that I would have to pay by check when we spoke about the discount, and he said "well you didn't ask". Had it not been for his attitude, I wouldn't have felt it necessary to leave this review, but warning to others - double check your invoice for "accidental" markups & be aware that discounts don't apply when using a credit card. read more