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    Tortazo

    3.1 (47 reviews)
    Closed 11:00 am - 8:00 pm

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    Natalie R.

    During our afternoon of shopping, we worked up an appetite and being a fan of Rick Bayless, were curious in trying Tortazo. I was pleasantly surprised when we stopped here by both the food and ambiance, especially for a mall type restaurant offering. Counter service didn't compromise the quality of the food and we appreciated the speediness of the food delivery to our table. I ordered the carnitas tacos, which were juicy and flavorful, nicely garnished with onion, cilantro and radish. Chips and salsa were on point and the perfect portion/ side to the tacos. The Rick Bayless episodes on the television were a nice touch and I would expect nothing less at his restaurant. The staff was also mindful towards the end of our meal in helping to clear our plates. I would happily stop back here for a quick, tasty bite during a shopping trip at the Westfield Old Orchard Mall.

    3 tiny delicious tacos
    Phil S.

    Tortazo a Rick Bayless restaurant can be accessed directly from Macy's & the courtyard. Excellent slow cooked carnitas tacos on corn tortilla green salsa, slivered radishes & lime. Excellent flavors w/tender slow cooked carnitas blended w/the crunch of the slivered radishes, green salsa & lime. This was an excellent blend of flavors. All of the staff were outstanding greeting us & providing excellent service The only negative I had were the size of the tortillas which were small w/only one tortilla as opposed to two tortilla so they were falling apart while I was eating them. I also felt the price point was a bit high for 3 tiny tacos $4.67/taco or $14.00 for 3 tacos. The flavors spot on Rick Bayless has once again created an excellent blend of flavors & textures

    Tortas menu
    Tell I.

    A Rick Bayless joint you can walk up and order some of the best food in the area? Yep!, if you are in the area, the food is delish! Definitely the most authentic Mexican cuisine on the north shore. The carnitas is smoked, the shrimp tacos, garnished to the ceiling with jalapeño pickled onion, everything we had was superb!

    Hannah H.

    I'm a huge fan of Rick Bayless, so when I was told about Tortazo having opened recently at Westfield Old Orchard, I was curious in trying them out! Tortazo's menu offers various snacks, soups, salads, tacos, tortas, and quesadillas, in addition to a beverage menu. I tried: +the Steak + Rajas quesadilla - this was filled generously with chile-rubbed sirloin, jacked cheese, and poblano rajas, served with a cup of avocado-tomatillo salsa +a lime agua fresca The food was SO GOOD! The quesadilla came in 3 large pieces, and the filling was just so juicy and cheesy! It is more on the saltier end, but so delicious! The agua fresca was very refreshing, with a strong lime taste - yum! Note that they also have HH specials. Staff were very kind and friendly! I was surprised at such low reviews of this place, but Tortazo is definitely worth a visit! The place is adjacent to Macy's, and there are a handful of seating inside in addition to some outdoor tables for those who prefer an al fresco dining. Plenty of parking in the mall lot. +Steak + Rajas quesadilla +agua frescas +friendly staff +adjacent to Macy's +located at Westfield Old Orchard +ample parking in mall lot

    TV inside dining area.
    Lisa R.

    Celebrated a friend's birthday of shopping, then dinner at Tortazo. Tortazo recently opened it's new location at Westfield Old Orchard Mall in Skokie, IL. Plenty of parking available. Suggestion to park near Macys, east side, to be closer to restaurant entrance. Dinner: Chips and Guacamole-fully dressed Chicken Tacos Steak Tacos Drinks: Soda and Margarita Casual dining/seating options are inside or outside. Staff was welcoming and friendly and told us the history of the restaurant. Food was tasty, however prices were too high. If wanting flavorful Mexican food, Tortazo is place to go.

    Chipotle Chicken torta
    Ron W.

    Came to enjoy lunch with the family. For a very picky 3 year old, she really enjoyed her chicken tacos and guacamole. I had the chicken Milanese which was a good portion of chicken,was a filling sandwich. The black beans side dish was generous, it did not taste like straight from the can. Would order these again. My cousin ordered the Chipotle Chicken torta, he said would order it again, "good sandwich." The plantains were more memorable. Uncle got the Baja Chickens taco, "no flavor and seasoning, needed to doctor it up with the guacamole to give it flavor." Make sense the 3 year old liked it. Cousin ordered the Quesadilla with chicken and bacon " it was lovely." Horchata were good. The guacamole was good. Employees were very nice, knowledgeable of the menu and quick to assist. They have outside and inside seating, casual fast food like establishment.

    SHRIMP DORADOS STYLE
    Tasha M.

    So this spot is delicious and I hope they stick around. I had the tacos Shrimp dorados style, get it it's so good. And the drinks are strong! The service was great, round of applause to the staff. We went a couple days before Christmas and these workers were phenomenal they work so efficiently and professionally. It is a tight squeeze inside though there's not too much of a dining area overall but with the quick service and cleanup they turn over quickly.

    Shrimp tacos "dorados style"
    Ellen W.

    In and out in 15 minutes, with a delicious and hot plate of fried shrimp tacos ("dorados") in my belly. Staff were efficient and helpful. Easy to sit for a quick meal solo or a group up to four during an outing to Old Orchard Mall. The food had all the flavor and freshness we expect from Rick Bayless. Not the best value relative to the amount of food, but it's quality food in a casual atmosphere.

    CITRUS BASIL AGUA FRESCA
    Rylan Y.

    Came by while shopping for a quick bite with my partner. We started with the Queso Fundido (added chorizo) and the Citrus Basil agua fresca. The loaded queso was bomb! it was had a good distribution of toppings, and a fair portion of chorizo added. The chorizo wasn't too greasy and was flavorful. The agua fresca was refreshing and wasn't too sweet like a lot of places try to make them. For our entree, we split the Beef Quesabirria Torta. It was loaded with tender beef that was seasoned nicely. The bread was a bit thick but it helped hold together the sandwich when you dipped it in the broth. Overall the food was great and it was ready quick. I appreciated how they took our allergies into consideration and used fresh ingredients. As for the interior, its a small shop and seems more for quick bites. Its not somewhere you would go to sit-out with the family or a date. My only gripe is the cost - it's pretty expensive, even with us splitting an entree. Regardless, you will get good food, and I think it is worth a shot to try.

    STEAK RAJAS quesadillas
    Karyn M.

    I returned with my friend to Tortazo. They ordered the carnitas tacos. They liked the flavor, said the steak was tender, but would like to have 2 tacos for a lunch portion instead of 3. I tried the steak rajas quesadillas. This was a very large portion, cut into 3 wedges. The flavor of the steak was good, the meat was a little chewy, although the tortilla was very fried and very crisp (more than I liked). Still, the space was comfortable, the staff was friendly. I enjoyed the citrus basil Agua Fresca. I enjoyed catching up with my friend but I would not go out of my way to come back.

    CHIPOTLE-ROASTED CHICKEN
    Nick R.

    Bayless does it again. The new spot at Macys has a great decor, is very welcoming and has an excellent outdoor seating area centrally located at old orchard mall. So far the menu options look amazing. I tried both the roasted chicken and the chicken Milanesa torta and they were both delicious. Oooking forward to coming back and trying more. Only drawbacks would be the outdoor area can be a bit scattered and messy and the prices are a bit high for what it is. It's priced a bit too much like a full service restaurant and at the end of the day it's a fast casual with drinks

    Miguel M.

    The tortas were ok, the water was very sweet, the chicken was old, dried, maybe u came in the wrong day.

    Chicken Taco
    Tim R.

    Of course they just opened so perhaps there is some learning curve, but overall we had a pleasant experience. The chicken tacos were excellent. These were well filled and very tasty. It would be nice if they had a two-taco option to order. Three is a lot for lunch. We also ordered the Cubana Torta. While it was tasty and on excellent bread, I prefer my cubano-style sandwiches to have more meat. This seemed skimpy. I also believe that a good cubano should be pressed. The small order of chips and guacamole is just that - small. Very good chips and excellent, fresh guac. Finally we overheard a manager having a difficult conversation with a patron. She handled it SO WELL from our view as an innocent bystander. Kudos. We will go back, but order more carefully.

    CHIPS GUACAMOLE - ALMOST NAKED

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    Stopped for a quick bite. I got a quesadilla and it was good. There isn't many options on the menu but everyone was very friendly.

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    Jose's Hacienda

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    4.6(30 reviews)
    0.2 mi
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    Who are these people giving this place high ratings?!…read more Jose's Hacienda is located on the 3rd floor in a business building, located between Westfield Old Orchard and Niles North. The building is definitely outdated, and we really enjoyed the old school elevator! The place is very bare bones, and the eatery seemed to be in the building's mail room. The menu offers breakfast items salads, tacos, tortas, burritos, wraps, and chimichangas. We came here for a late lunch, and not sure if there even was a lunch rush, but the staff were already cleaning up to close and no other patrons were on site. We made sure that they were still open, and after redoing a hard yes, we ordered: +a carnitas taco +an al pastor taco +a carne asada taco +and, a carne asada burrito It was probably one of the worst Mexican eateries we've been to, ever. The tacos, in which they looked appetizing, were just not great. The carnitas that we had ordered was some type of an ofal-like protein and was disgusting. They sefinitely got the order incorrect. I wanted to try their chimichanga, but they stated the fryer wasn't working - I'm thinking they already had it turned off for the day and didn't want to start it back up. The burrito itself was awful - it was not even rolled correct and was so loose - it was 75%-80% shredded lettuce, and the bits of carne asada had mostly fat and cartilage. The burrito was also dripping with liquid, most likely from the tomatoes or some weird watered sauce that was drizzled inside. The salsas were fine, but didn't help the food at all. Also, nothing was temperature hot, as it was all lukewarm. You can tell that even reheating things properly wasn't going to happen here. Unfortunately, we lost our appetite quickly, and all the items were tossed. There is a menu up at the counter, and a soda vending machine that seemed to have been unplugged; there was a refrigerator off to the side for a limited selection of drinks. Staff were friendly. The place closes at 3 PM, but should just close at 12:30/1 PM. Obviously, they refuse to offer their full menu past a certain time and seem to have a hard time keeping it open until their posted closing hours. Plenty of parking in the large lot. +worst Mexican food +on the 3rd floor +plenty of parking

    Ordered take out with some coworkers and I got the Al Pastor tacos + Steak Quesadilla. It was…read morepretty flavorful and a good portion size for the price. Overall seems like a pretty lowkey local spot.

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