Cory is at Torrid in the Springfield mall is amazing. I mistakenly had an order shipped to the…read morewrong location, Cory called me down and will have my order sent to Springfield VA for me to come pick up. O can't thank her enough for her kindness and professionalism

Bad experience here. I was not able to pick up an online order within the time window. So I figured…read moreI'd call and maybe they would hold it for the next day. I was assured that it would be held for me and not canceled. I went the next day to pick up and they had canceled it. The manager/supervisor then told me they have to cancel the order, no exceptions, didn't seem to care. She said I could purchase the items again with a price match from my original order. So I attempted to do so and the other salesperson could not find my order in the computer because it had been canceled. All in all a huge waste of time. It shouldn't be a problem to hold an order an extra day. Nor should it take 10 minutes to find someone's order in the system. With time to get there and then waiting to leave with nothing I wasted over an hour of my time.

Love the Rack! Great prices and I love looking to see what great things can find! Sales…read moreassociates are all very nice and knowledgeable. Stephanie; Fredericksburg

COVID Review- I can always find something good at Nordstrom's rack especially in the shoe…read moredepartment. Today's visit felt a little different though as soon as I opened the doors it felt clean like operating room sterile type clean which I appreciated! However it also felt very sparse the aisles and racks that are usually over flowing with products were very neat and very limited! I couldn't tell if they were limited due to low inventory or if they were limited for COVID reasons? Jury is still out on that one! During the check out portion of my visit there were bottles of hand sanitizer everywhere! The employees sprayed the counters down in between each transaction! Not only were the employees were mask but they had a barrier of plexiglass to help keep them safe! Overall I appreciated the measures the store took to keep its employees and customers safe. I would've have enjoyed more inventory to choose from though!

This Jcrew was very neat and organized, but the selection is very limited. This was my first time…read moreat this mall. I was in the mood for some retail therapy and very disappointed by lack of supply. The staff was very friendly and helpful. They even offered to order some out stock options for me. 5 star staff. 1 star stock.

2 stars for the selection and price point. I'm a huge J.CREW fan/aficionado, and got some great…read moredeals here recently. This place loses 3 stars because of the service. There were very few customers when I stopped in on a recent Sunday, and the two associates working the floor were too busy restocking shelves and putting things away - vs. greeting and assisting customers, which is what they should have been doing. I had to search for quite some time to find my size, and I had no assistance whatsoever. The only time anyone made any eye contact was when I was asked repeatedly (so annoying) if I'd like to sign-up for a J.CREW card. No thanks.

This review is for the Kohl's Amazon Return Drop…read more The return area is located in the back, right corner of the Kohl's store. There is usually no line when I visit in the morning, which was the case today (04.10.25). I would suggest going early as I have waited up to 20 mins when visiting in the late afternoon and evenings. This is likely due to there being only one person staffing the return area. My items have always been bagged, labeled and placed in a box alongside other returns. Compared to other return drops, I find that I receive notice from Amazon sooner when using this Kohl's location. Improvements could be made to the organization of the area. It's cluttered and lacks an apparent organizational flow. I have not, however, had any returns go missing or unaccounted for. I'll continue to use this location when convenient.

When did Kohls 3 day grace period for expired Kohls cash stop!!! Kohls failed to communicate this…read moreto their customers in any way. I lost $50 for their failure to communicate after going to shop one day after my $50 Kohls cash expired. Not to worry because I know how to get around expiring Kohls cash in the future and this will NOT happen AGAIN!!

By far the largest variety of prom dresses we've found. Easy to find what you're looking for since…read moreit's organized by color and lots of choices in plus and petite sizes. Lots of sales people to help and answer questions. Lots of dressing rooms, we had no wait, although they're a little tight especially if you've got lots of puffy gowns. Prices vary according to style but we found them comparable to department store pricing. All of the tags are stamped no returns, so be sure before you buy. Very convenient location in Potomac Mills with plenty of onsite parking.

First entering the store, it's large and has many selections of gowns to choose from. I…read moreappreciated that it was arranged by color, a smaller selection of homecoming or short length dresses, MOTB selections, flower girl & bridal. I was shopping for an evening gown for a military ball and initially selected 4 gowns to try on, which sadly none of them worked for me. Being at a gown shop like this, you typically have someone assisting, providing additional options, etc. of which I truly didn't experience at this shop just yet. Before leaving, I find two more dresses to try and it really wasn't until then that I had the amazing help from Sefika. She took time to learn what I was shopping for, recognized my style, helped 100% to fit me for each gown, & provided honest feedback. Sefika quickly offered a few more gowns as I changed between trying them on & because of her help, I found the gown I was looking for! If it wasn't for her, I would have left empty handed & disappointed. Lastly, I felt the price point was very reasonable & there's something for every budget. Thank you again, Sefika, I love my gown and can't wait to spend a wonderful evening alongside my husband! I'll be back for sure :)

I found myself here after visiting another location and finding all but one item I was looking for…read more I was greeted immediately upon entering the store and asked if I was looking for anything in particular. I was but I advised the sales associate I was not so I could take my time and look around in a determined fashion. The fear of missing something by going directly to what I was looking for seems like I would be cheating myself. Thankfully they had the hoodie I was looking for and I made my way to the register. The young lady who rang me up was cool. She made a small talk as she rang me up and made sure I was satisfied with my visit. The store is well organized and clean so browsing the selection is easy and stress free. The store is located by the main entrance of the mall nestled in between Starbucks and The North Face.

Went in today to shop for swim and I was in shock as to how bad the service was and how…read moredisorganized the store has become. I used to be greeted and asked for help all the time when visiting this location. This time the young girl just looked at me and turned around without saying a word. I haven't been to this location in some time but I was extremely disappointed with the service. I am sad to see this store like this as I used to love shopping here. The staff used to be so helpful and welcoming.

One of my go to smaller locations in comparison to some of their other locations. Nestled…read morecomfortably in the middle section of Stonebridge, you cannot miss it. The ladies here are very helpful. They are always willing to help you find what you are looking for, including styling tips, if need be. I'm an effort to stay technologically savvy, I noticed most of the registers are gone and they have moved to a iPad like system. Dressing rooms are always clean and are very spacious. The store is very clean and looks barely shopped but everything is always neatly organized so you never feel like you are rummaging through the items for sale. Last but not least, if you see something you like and they do not have your size, the ladies also offer to order it for you and have it sent to your home. Parking can be a hit or miss, if you are lucky enough, you'll find a space out front, if not there is plenty of parking behind both sides of the town center. Oh yea, open the door with caution, even though it looks light, it's kinda heavy!!

Wasn't greeted when I walked in and the blonde employee up front immediately went to texting on her…read morephone, as soon as I walked in. Where's the customer service???

very poor customer service. line to check out was ridiculously long and only one cashier was…read moreworking. poor guy worked nonstop manager could not have cared less when i told him i was disappointed in service as i left store i saw him speaking with the same young girl he had been speaking to earlier maybe he should spend more time helping his staff instead of flirting with customers

The one thing that stands out to me about this store is they do a great job at greeting you as soon…read moreas you walk in. Not only are you greeted, you are also caught up to speed on all the sales and promotions currently taking place. The sales associates also come back around after you've had a chance to look around to see if you need any help and/or liking for something in particular. They are also visible so you are not wasting precious shipping time looking for someone who works there, if needed. Depending on what you are looking for, the selection tends to be plentiful whenever I find myself here. Even if they do not have it on this store, you do have the option to order online and have it delivered or even placed on hold at another store. If you buy jeans here or bras from their sister store Aerie, sign up for the rewards program so you can free jeans or a free bra after purchasing five.