If anyone's wondering why the reviews of this store is so low, I think I've found the answer…read more.. We were trying to find a prom dress for our friend and after we went to counter to checkout the dress. There were only two workers at the store and one seemed like the manager. The other worker was pretty nice but the "manager" had the nastiest attitude. After we found the dress we wanted to buy, they were struggling to find the style of the dress at the counter because they had lost the tag on it. This is their problem but I still waited patiently while they try to determine the style and they found another dress with a tag on to compare. I was also looking at it trying to help them out and then the "manager" gave me the dirtiest look and said "Can't you wait? Give us some time so we can figure it out!" She was talking to a white male(we're Asian btw) prior to us and she was so nice to him and spoke so soft. We went over to ask her about a shoe right after she was talking to that guy and she was like "go ask the other lady." She was so patient to him and gave us such an attitude? I wonder why? Can't be because we're Asian Firstly, why even bother to put it on display when you can't sell that dress? What? To waste our time? Also, How messed up can the management of the store be when you put a unsellable dress on display? The other worker worked very patiently and were helping all around the store while the "manager" only stayed at the counter and did minimal job. The girl found us the right sizes and even helped us hang the dresses back. The other girl should be the manager, not her. She acted like I'm forcing her to do this job Well she chose this job and she's paid to do it so she better learn to have some self control! If you don't have self control, why should you be able to run a store? I've seen other reviews about this problem and I can promise you, you will regret stepping into that store! It will sabotage your whole day's mood! My best advice for this specific store is to fire that manager! ^ Update We called the customer was super nice and they called Rosa which turned out to be the manager. Rosa said to us before that she would ask the price during the conference meeting at 3:30 because she couldn't call them and could only email. We didn't believe her because she didn't even ask us for our contacts so they can notify us. It was the other girl that asked us for it. After we called at like 3:00, the customer service called her and immediately, she called back to the number we left her(still with an attitude) and told us we can go pick the dress up. After we arrived, Rosa criticized us for calling customer service and getting her in trouble and told us we can still call back if we want(to file her a complaint). She said that it was messed up that we called because she was willing to go up and beyond to help us show the dress at the conference meeting. She had already just got the price for the dress for us. It was only 3 and the meeting was at 3:30 so how did she get the price? She did exactly what she said she couldn't do: called. So why did she tell us she couldn't call? Because she didn't want to. Her coworker was still very patient. Big thumbs up for her coworker and the customer service We did exactly what she asked for and filed a complaint. Leaving the one star for this store just because of her

Worse shopping experience ever. Rude salespeople who barge in the fitting room without any respect…read morefor privacy. I would never set foot at this location again.

I would never purchase from them again. I did not receive my order and they will not credit my…read moreaccount. I explained I was away for my moms funeral and they package may have been stolen. They told me they are very sorry that happened but can't help. Very poor customer service reads from a script with no help at all. I rather pay double the price at a boutique and have good customer service.

Customer service - None No greeting or asking if need help…read more Have to chase down manager to open fitting room and she looked very annoyed! No cashiers available yet no one in store. Truly depressing! I've been an Express customer since the 90's and to see its decline especially at this location is sad. Don't recommend at all!

The staff is very attentive. The managers are always around to help out and assist. However, the…read morebathrooms can be more cleaner with some tissue and soap. The online orders can be more organized and shopped better (most team members struggle to find online pickup orders)

Quite possibly the worst Target in existence. Everything is locked up, employees do not come to…read moreunlock anything and the buzzer just goes off for 20+ minutes. If there's a Target in Abu-Ghraib, it is better than this one. Escalators not working. I saw maybe one active employee walking around looking confused. Guy at the checkout was wearing a Starbucks cap, and was deeply saddened by us being there and patronizing the store.

Love this store! We came in to shop for new styles with the 50% sale. There were many different…read morestyles available along with cuts. The representative at the changing room was also very helpful with advice and helping with selections.

Pretty cool Banana Republic factory store It's located in Bay Ridge, Brooklyn area , I love the…read moreinterior of this store compare to the Banana Republic factory store in Fulton street Mall in Downtown Brooklyn area , But there both trendy , there fitting rooms are on the third floor , and Ladies floor is on the first floor and the second floor is Mens , and the third floor is Mixed , I definitely wouldn't mind coming back here !!!!! Very convivent by the mta transporation: Subway: R-Train.86 street , Train station Bus: B16 ,S79, etc bus

Hadn't planned to shop, but after taking the Staten Island Ferry, we explored the Empire Outlets…read morebefore heading to pay our respects at the Staten Island 9/11 Memorial. Nice, but small Banana Republic Factory Store. Very clean and organized. Got a shirt and a dress for a great deal. 50% off sale prices. Teachers can get an additional discount. Good for a quick stop while spending some time in Staten Island after taking the ferry from Manhattan.

Because of its size, it can have a fair number of people and still be spaced out. Since it's on the…read moretop floor (until they open the fourth floor later this year) you get pretty good views of Manhattan and Jersey city, from inside the store.