The store is owned by Carly C. This place sells high-end purses on resell. They're used, but they…read morelook brand new since they were well cared for. There are several locations in Southern California. I highly recommend the store. The service is outstanding.

My 2900th review goes to Fashionphile at the Irvine Spectrum. I had a wonderful experience here on…read moreThursday, 7/24/25. Lauren helped me and was extremely sweet and patient. I looked at so many Louis Vuitton bags and Chanel's and we talked about the history of Birken bags. She's very knowledgeable and has great insight about the industry. I was deciding between a few LV bags and wanted a smaller understated purse. They have a 14 day return policy in case I want to swap it for something else. I really appreciated having time to make a decision and she made me feel comfortable and not pressured. If you're going to buy a purse, I would highly recommend coming to see Lauren so she can guide you on the best choice for your personal fashion needs. :) A+++

I've been to this store a few times with my daughter, and she really enjoys coming here because the…read moreclothes are cute and trendy. The store itself is on the smaller side, and it can feel a bit messy. The shelves and tables aren't very organized, so sometimes it takes a while to go through everything. The biggest issue for me is the customer service. There are a few employees who seem friendly, but most of the time, the staff don't come off as very welcoming or helpful. It can feel a bit uncomfortable, like you're being watched or judged, which makes the whole shopping experience less enjoyable. That being said, the clothing quality is pretty decent, and there are definitely some cute pieces if you take the time to look. I mostly come back because my daughter likes it, otherwise I'd probably just shop online or look for other stores with friendlier service to avoid the in store experience.

There's cheap clothing, then there's Brandy Melville. By cheap I mean falling apart - bad quality…read morecheap. I bought my daughter a T-shirt with the word princess on it yesterday. The shirt has never been worn or washed and come to find that when my daughter put it on this morning the printed word cracked and started to peel off. I'm writing this not because of a one-off incident, there have been multiple incidents of quality issues with their clothing.

I always have such a great experience at Uptown Cheapskate in Laguna Hills! Ava, Jen, and Amber are…read moreabsolutely amazing. They're always so friendly, welcoming, and willing to help me find exactly what I'm looking for. They never make me feel rushed and always go the extra mile to help. Their kindness and excellent customer service are a big reason I keep coming back. The store is organized, the selection is great, and the staff truly make the shopping experience enjoyable. Thank you, Ava, Jen, and Amber, for always being so helpful and making every visit a positive one. You all deserve the recognition!

Extremely Unprofessional…read more I walked into Uptown Cheapskate and within one minute of entering, some random lady suddenly yelled across the store: "Everyone get out, we fucking close in 5 minutes." At first we assumed she was an employee because of how aggressively she said it. When we realized she wasn't, we called her out on it. Her response? "Yeah, I'm kind of crazy." What made the situation worse was that the actual employees said nothing about her behavior. No one corrected her, asked her to stop, or even acknowledged how inappropriate it was. On top of that, no staff member informed us when we walked in that the store was closing in 5 minutes even though it was over a hour before the website said they closed, which would have avoided the entire situation. Overall it felt chaotic, unprofessional, and uncomfortable. Customers shouldn't be yelled at by random people in the store while staff just stand there and do nothing. Definitely not a great first impression.

I cannot believe how helpful Alia was today at the store. I needed help finding a pair of pants,…read moreand I could not find it for the life of me in the store. She came up and asked if she could help and dug a pair out that fit me from the back. Not only were the pants the right size, they were a style that looked even better on me. Thank you so much to the wonderful staff and customer service culture that you all created.

I went into Cotton On at the Irvine Spectrum tonight about 10 minutes before closing with my…read moredaughter. We wanted to quickly try on two shirts, but were told the fitting rooms were already closed. I politely asked if they could reconsider, explaining that I have Stage 4 cancer and was finally feeling well enough to take my daughter shopping--something that means a lot to me. The staff was clearly annoyed, but reluctantly agreed. On the way out, I made a comment to the manager, Sara, that keeping fitting rooms open until closing would make sense, especially since other customers also wanted to use them. I even asked, "Aren't you in the business to sell?" She said nothing. As I walked away, I heard another employee laughing. I have never experienced such poor and insensitive customer service. The clothes are cute, but the service was beyond disappointing. I will not be returning.

Went into store yesterday was greeted upon entry, my husband loves the boxers from here so we…read moreplanned on grabbing some , the rack was full and plenty of colors to choose from we had a few questions and associates were quick and helpful with answering and finding what we needed, Who i think was the store manager i didn't catch her name was a great help and took initiative to do whatever is best for the customer, we definitely will be shopping here again in the future.

Averyl was soooo kind and helpful! (I hope I'm spelling that correct)…read moreShe had such a good attitude even with being the only girl tha was on the floor with a bunch of girls shopping!

Heard about this through a colleague. I saw and took pictures of some nice pairs of shoes. These…read moreshoes and clothings are very random hit or miss kind of find. I looked through most of the clothes but unfortunately didn't find anything that aligned with my preferences. It's great to score a deal with almost new "used" item at a "lower" price. However if you're a seller - selling your expensive clothes you don't get much back. I paid $80 plus for a Patagonia dress directly from Patagonia website but that dress is only worth $9 selling to Crossroad -ouchie. I'll learn not to buy expensive things?-LOL. No greetings from staff at the front. They just mostly talked among each other. Fitting room staff was very sweet and polite. Shoes and clothes are organized by sections.

I went into Crossroads Trading expecting curated, reasonably priced resale/thrift... and instead…read morefound overpriced, low-quality leftovers. It's another uptown cheapskate type shop. Big yikes. We're talking basic T-shirts you can buy brand new for $9.99 being marked at $18+, worn sports bras with visible deodorant stains, and imo some items that honestly should've never made it onto the rack. Yes, some pieces are lightly worn--but the pricing does NOT reflect that. A Coach crossbody priced at $49.95. You can literally find the same or better on apps like Poshmark for less, or just buy it new with a coupon/promo code or at an outlet. It feels less like a thrift/consignment store and more like a place banking on people not knowing better. Whoever runs pricing here clearly understands how to maximize profit--but not value. Also sad seeing people get turned away with bags and bags of clothing. Seems like a humiliation ritual. Save your time and money.

I must be living under a rock to have never heard of Cotton On: Body…read more Cotton On: Body is my new favorite store. I recently stumbled upon this concept while exploring the Irvine Spectrum and instantly fell in love with their two piece yoga fits. The fitness world has gotten quite expensive, especially with shops like Lululemon or Vuori dominating the industry. I love Vuori as much as every avocado-toast-loving-iced-latte-sipping-California-girl, but I can't afford to wear it on a daily basis. Enter Body by Cotton On. This sector of the brand mainly focuses on underwear and sleepwear, but they also have a great line of matching yoga sets. Their yoga pants range from $30-60, while their crop tops are in the $25-50 range. To the average person this may seem pricey, but competitors are charging around $80-120 per piece. Highly recommend checking this spot out if you're in the market for new fitness fits, because who doesn't like looking cute while working out?

I was overcharged on a pair pants that was on sale for $5 I needed up paying $10. I turned around…read moreand made the notice to the young lady who had helped me cash out. I was mid sentence when another associate cut me off when I was explaining the situation and just requesting to pick something else instead of a refund. Because she cut me off and said they couldn't do what I requested and she could only give a refund, I never finished with what I wa saying. I had to ask again and then she wanted to say oh yea we can do that. Just loud, rude and wrong. She doesn't have to get involved. I didn't need her assistance.