This place is a great find! Upscale retail Is how I would…read moredescribe the shopping experience. The sales clerks are quick to set up a room in the cozy dressing area for customers and will begin bringing things back for you to try on if you are interested. I have a hard time picking flattering styles out for myself and I quickly found that Sheila, my salesgirl, has a good eye and was able to put together numerous outfits for me that look and feel great on. The clothing is quite pricy but I think you get your money's worth. Drapes beautifully, feels good, looks elegant and sophisticated. I am still in love with these clothes 2 months later! Compliments galore and I will definitely make it a regular splurge now that I have found this delightful little niche boutique.

This is one of the newest additions to the Oaks Mall, and it is one of my favorites stores (White…read moreand Black always go perfectly together!!) they have casual to dressy clothes. The store's clothes are a little pricey, however they do have pretty good sales and it makes it easy to overdo it on the shopping. Definently go by here and take a look.

Walked into the store, never greeted or received so much as a hello. These store employees need a…read morecomplete customer service training overhaul. Horrible service!

I'll start off by saying this isn't just women's clothing. There's a men's section as well…read more Aside from the selection being limited at this location, I generally buy all of my work clothes from banana, and I've found the customer service to be above par. I generally shop online, as the selection in this store is limited, and return or exchange in store. I've found this to be a good option for shopping at this banana, as long as the online order isn't return by mail only. The banana reps have always been good to me whether it be to find a different size or place an order for something they don't currently have in store. Actually, there have been times where they've gotten me a better deal in the store for some of the items I've ordered online. Overall, it's not a bad place to shop when you need to actually look like you've got your life in order, and there's generally always a sale going on. Regarding the review about the negative customer service experience, I prefer not to be harassed by the sales associates. If I wanted that I'd just go to Buckle.

For Gainesville and it's limited clothing selection it's refreshing to find a new store with cute…read moreand over 18 type of clothing and heels! Great customer service, especially Bambi, she helped me pick out the cutest birthday heels. Recommend if your looking for a going out outfit.

From the owner: Founded in 1937, Windsor is the leading special occasion fashion brand providing glamorous,…read moreon-trend styles for all the occasions in a woman's life. Women come to Windsor to find that perfect look for all of life's important moments from a formal dress for their first dance to a graduation dress, to that perfect wedding guest dress. Visit Windsor near you in Gainesville to find the latest trends in women's clothing, from bustiers to cargo pants, to elevated cocktail dresses and formal dresses for everything from date night to New Year's Eve outfits. Shop Windsor at The Oaks Mall.

JCP SALON: !!HIGHLY RECOMMEND THIS STYLIST!!:…read moreRamona Clausen (I think that's her last name) Is my one and only hair stylist I will go to! She's VERY TALENTED, professional, kind, caring, listens, is educated on the tedious things I need done to my hair, she's hands down, the ABSOLUTE BEST HAIR STYLIST I have ever been a client of. Been her client for years now. Walk out after every visit feeling amazing because of how well of a cut she did! "10/10" for Ramona Clausen!!! She remembers how I like my hair styled every single time as well.. She's absolutely amazing!

It's the only mall in Gainesville, and it's a small, one story mall. Parking was very easy even…read moreduring Memorial Day. The anchor stores I saw were Dillard's and JC Penny. I didn't go inside those stores. Instead, I just went to Bath and Body Works to buy shampoo and lotion. The food court is decent, and there is a nice sit down Japanese restaurant as well. There was a small arcade and a VR shop. I did see a TBone kiddie ride, so I had to hop on that for fun (without actually riding it). I was surprised not to see security staff, but I did see a janitor instead. The mall and bathrooms were pretty clean and kept. The mall is still alive, but could use a bit more customers. While it's the only mall in Gainesville, it's pretty decent for the area. Overall: B

The staff who work at this store are very kind, courteous, patient, and helpful. We saw them…read morehandle a really complicated return with the utmost diligence and care, even though the customer made it quite complicated. They also took the time to welcome and communicate with all customers, showing extra compassion for those having a bad day. Their professionalism, empathy, and hard-work needs to be commended! Special kudos to Cecilia and Cassidy -- they are the best!

I just have to say that this is the cutest Francesca's that I have ever seen! Compared to other…read moreFrancesca's this one is SUPER organized and I always find something I want, or would want to buy for someone lol! They have everything from AWESOME smelling candles (that I'm burning right now) to little novelty items, to jewelry and really cute clothes. The staff is great and I've always been greeted warmly when going there. I'm surprised this is the first review for this gem of a store... BUT if you read this, go experience it first hand! I bet you won't leave without something cute or great smelling like this Voluspa candle I'm burning... MMMMMMMM =] Thanks Courtney! You were super helpful! I'll be coming back for all those candles!!

This location is be the best one between Gainesville and in orlando !…read more I walked in to a dream is what it felt like as this store was huge and full of great items from fragrance to clothing to couches and bar stools ! I walked every aisle and almost had 3 carts full of items ( no judgement zone lol ) Top brands in clothing , skin care and luggage with such good prices. The only section that wasn't great were the bath items as I found no sand & fog lotions , scrubs , or oils which was so disappointing. The staff were so nice and the store was the most organized I've ever seen at a TJM. I will be back for sure and bringing my besties lol !!!!

Food is Sonny faithful. Good, hot, decently priced. Service was fast and friendly. My ONLY…read morecomplaint is that the restaurant was noticeably neat and clean while the bathroom was filthy. It was like stepping into a bathroom that belonged to a different restaurant. Nasty!

I love this store. The staff was amazing....patient and helpful. The merchandise is super cute…read moreand the selection was amazing!!

Clothing is exceptional. Unfortunately, the staff I saw were not. I smiled as I entered the store…read morewith ~25mins to spare, but was ignored as three employees checked out one customer. They then proceeded to gossip about the interaction after she'd departed, loud enough for me to hear, which I'd have preferred to not hear. The first interaction was a woman tapping on her watch as she approached, not to say welcome, but to tell me they're closing soon. I was aware of their hours, but figured I could run in and find enough new pieces to cover my week-long business trip. This acrid interaction was enough for me to simply put the clothing back and leave. Immediately after exiting the shop, the open signs were pulled in...15mins early. TL:DR: Excellent selection of clothing, ranging from casual chic to nice flowey formal pieces. The staff are, ironically, not down to Earth and not very pleasant or attentive.

Funny that I've been shopping at H & M out of town because there wasn't one in the area. Surprise!…read moreThere's been one here in the mall hiding all along. :) Now I'm a happier customer. There's not much here that I wouldn't wear with a good variety in every department. I do wish the departments or areas were divided with signs so you new what was where. The sizes run a bit funky so I would recommend trying everything on for the best fit. The best thing about this location is there is always a sale so keep your eyes out!

One of my favorite places to shop. Good quality clothes at a decent price. The music is usually…read moregood and it's not normally crowded. The cashiers are young and hip and can answer my questions. I feel very welcomed when I shop here. They have the latest trends as well as your basic staple items. Lots of accessories to fit your needs. My favorite are the accessories at the check out. It gives me something to browse while waiting in line.