This store is conveniently located in celebration pointe and across the street from the Alachua…read moreCounty Sports Complex which is perfect during indoor track season! Stopped over twice as they had a good selection of winter items on clearance which was what I needed for the weather over the weekend. I scored some new colors in workout gear and racked up for my little one as this location had her size in a lot of apparel. I wish they had more track n field items such as spikes and warm ups since indoor meets run January - March and this location would make ALOT of money from the teams traveling and staying near by. Service was really good and everyone was helpful. The fitting rooms were super clean and the store was very chest and organized.

The bad news is on the mens Nike radical ball cap, I initiated a notify me when they are in stocks,…read morewill apparently Nike did not notify me. I checked status and they sold out without being notified yesterday. Bad customer service. Thanks Nike,,,

I had not been to this business for several years, upon returning today i remembered why quickly…read more The attitude of the person i spoke to was a combination of disinterest and some weird version of elitism. Never again ! All this after first talking to someone there on the phone that assured me they had several options for me, literally 10 minutes before I arrived! Not worth being subjected to the condescension.

Great selection of running shoes and very helpful staff! There was a sale online for Brooks running…read moreshoes, and Lloyd's was priced the same, which was great.

the store (Management) didn't acknowledge me one time she was too busy on her phone and working…read morewith the stitch machine at the same time told me it would be a minute stood there for like 10 minute, then when I decided to ask her to check me out she proceeded to talk on the phone and told me she asked me to wait and starred at me awkwardly then told me she was busy with a customers hat request and that I would have to wait even longer now I just wanted to checkout with my single item and continued to talk on the phone and totally ignore our existence then when I asked for her name she said it's Chloe and I'm the store person is extremely unprofessional. I came in two days prior and the experience was so bad. I decided to leave decided to give it another try and it was just as customer service is disgusting. If the black woman named Chloe is somewhere else or wait till somebody else is

I went here to get a sized hat since there was no other store. I tried on 3, never getting a good…read moreidea of fit because of 1, the security sensor and 2, its new. I asked if i could return this $28 hat if the sun wears out the color, to which they said No. Ok, well if this is the wrong size (my previous hat's tag was gone), may i return it? She asked if i was going to bend the brim, to which i said, of course, ill need to in order to have it fit. She then said No to that as well. Baffled, i said, then why do i need a receipt? She shrugs. 5 days later of limited usage, i had determined that it was the wrong fit. I called, got a different person, and asked for an exchange. She said as long as i have the receipt, sure. I take my way there and she changed her mind. Cant return it because it was worn and cant be resold. I said, of course i wore it, that is its function. THAT is what i bought it for and its clean, brim is not cracked, color is fresh, smells like a store, and this was 5 days ago! Do you not stand by your product? She repeats that she cant sell it. Knowing retail i inquired, Cant you damage it out and get credit from your vendor? Its unaltered and you alter hats here, perhaps you can take THIS one back because i had no customization done to it? She stands her ground. I stood there thinking, well it is a hat. It gets wear and tear almost immediately. But, a similar item to a hat is a shoe. Shoes, that meet the earth with every step, can typically be returned if theyre not badly worn. I compared shoes, hardly worn for 5 days, if they can be returned, and i know they can because chain stores want to keep customers satisfied. But..were talking a hat here...with a total of 10 min in 5 days of wear. I look at my receipt and see a lids.com. I kindly leave and get the customer service phone number from their site. LIDS.com did not question my return, did not deny my return, and apologized on this store's stingy policy. They sent me a fedex slip to send it back, free of charge, and gave me a refund. Mind you, i wanted an exchange. I wanted to give them my business, but because i had to go through this, to hell with that idea. If the cooperate number can issue a return, why cant the store? Pish posh. Im getting my money back and getting my sized hat on Amazon. Stay away from this store.

We stopped at Alumni Hall for new gear for our kids prior to a game, and were so impressed with the…read moreselection and sheer amount of UF merchandise. From cute gift items to shirts, outerwear and children's apparel, there is something for every Gator fan (even the family dog!)

Good selection. Prices are as high as anywhere so no breaks…read more One star for "service". I get it. They are college students but Mgr, this was my experience. Walked in. Three kids staring at their phones. I wander around for ten mins looking for something specific. No one cares. I go to purchase something. Walk to counter. One girl pricing. One girl (brunette/hair in braid) has to be asked by blond girl to help check me out. Brunette asks for name-I decline. Gruffly informs me they'll need it if I return it. I say I won't (alumni driving through). No other word. Just tears receipt and hands it to me. Again, I get it. Midday Tues. My sale is nothing compared to your game days. But honestly awful experience and I'll never come back or tell others to come here. TONS of other options. Just do better. Like, basic politeness.

Went in to look for a hat, could not find it anywhere in the store. Stopped to ask the cashier…read moreKynnedie and she took the time to look on the site, call, and then walked the entire store with me until we eventually found the last hat. Super helpful!! Great shopping experience and very thankful for her!

Service was almost nonexistent. Took 10 minutes to find any help. Selections were slim, and what…read morethey had was expensive. A gentleman from the golf department had to get someone on the radio to come over and help me. He called for help not, not twice but three times before I had to ask to see a manager. Once I asked that, man did people come over to help. Still complained to management, but they do not care.

Lately... I've been on a binger for going camping …read more... don't know where that came from I've never liked camping ever before It's an interesting obsession because there so much to learn. Thank goodness there is YouTube to fill in all the blanks. From what I have learned I am NOT in a good position to understand or go camping on my own. I don't know how to make a fire, cook over a firepit, pitch a tent or brush my teeth in the woods. There are all very interesting dilemmas to me which need to be resolved. maybe not I'm designed to live "off the grid" so to speak,,, however.. if all the power goes out for an entire neighborhood.. I want to at least be ready ... ;-

Walked in asking to get my bike tuned and told them I needed to get my bike-seat lowered somehow…read moredespite it being at the lowest setting. They told me they would be able to do that. $350 later, I still can't ride my bike because the tech told me he isn't able to do it. Don't take your bike here.

Conversation... "Hi Im looking for a wide shoe for running my current shoe is bothering me."…read more(Measures my feet and brings a pair of shoes, I try them on) "My right one is bothering me a little" Man says- "there's no way it's bothering you, they don't make them wider than that" I point to where it feels tight and say, "I feel like it's cramming my toes together here and I'm starting to get a blister from walking like this, maybe it's because I'm sensitive?" Man says condescendingly- " if you have a blister it's because of your socks." He points to the small sock area on the wall I say- "by any chance do you have a cotton blend because these thin socks make my feet sweat" He says, "impossible those don't make your feet sweat" they do the opposite. me- "well then they make MY feet sweat because I feel like I'm sliding inside my shoes when I use those... maybe I sweat too much" Him- "the worst thing you can do is use cotton you should never use cotton when you work out" He continues to speak to me condescendingly so I said thanks and left. I actually wanted to buy a pair of shoes I saw on the small selection wall but decided to go elsewhere because it felt like I wasn't pro enough to shop there. He must not have wanted to sell anything today. I expect for the employees of a specialty store to know more about running/walking than I do, but not about what hurts Me or how cotton helps someone with apparent hyperhydrosis lol or at least to be empathetic. I'm not making this up this is what I'm feeling, even if you try to convince me I'm not. This might not be the place for you if you are a beginner to this specific sport/discipline. I'm also not an idiot as a former employee of an athletic footwear store and former D-1 athlete.

I call them my Darth Vader sneakers…read more Gainesville Running and Walking has the best staff. My feet are wide. I have sciatic pain. I tend to walk on the outside edges of my feet. I walk like a duck a bit. Last year they fit me with New Balance 860v8s and it helped the pain and gave me some much needed stability. I wore these sneakers every day. For the first time in a very long time I was pain free. I started working out and eating healthier. But then a couple of months ago, about 10 months into owning the shoes I noticed I was starting to get some pain back. My beloved NB 860v8s were looking rode hard. The soles were almost smooth on the outside edges. It was time to get new shoes. I put it off a couple of months because sneakers are freaking expensive. But inhad to bite the bullet. Buying my NB Darth Vader's is an investment in my health. I do everything better when I'm not in pain. We went in and I got help from the tall white guy (TWG) whose name I didn't get. Shame on me. He is the same guy who helped me last year. TWG measured my feet and then started pulling boxes. I like how he fit one foot with one sneaker and the other with a different sneaker. We whittled down my choices to two New Balance sneakers. I mean, don't fix what's not broken, ammiright? I couldn't make up my mind but something wasn't just connecting. TWG asked me which pair do I NOT notice on my feet. That ended up being an easy decision. The NB 880s won. Sure these are some big shoes, but I have paddles for feet. I need a good solid shoe to keep me from falling over (yes, falling over is something that I do on the regular). I really appreciate the service that I got from TWG and saw from the other staff person. The store quickly filled up while we were there. They didn't pay me less attention because I'm not a runner (hi Dick's Sporting Goods, looking at you). This is important to me. Don't judge me. Also GNV Walking and Running is locally owned shop and I want support my neighborhood stores. This is very important to me. Gainesville has a ton of locally owned eateries bit we don't have many locally owned boutiques or clothing stores. So its special when I can support something besides food.

Always a good selection and nice, helpful employees. I travel from out of town to frequent this…read morelocation.

WalkAbout replaced the soles of my Birkenstocks about a year or two ago. They did an excellent job,…read moreand threw in an extra repair on the cork that I hadn't requested for no extra cost. At around $80 it was more affordable than a new pair of sandals which I'd have to spend months breaking in, and I liked that I didn't have to throw my old ones in the trash (reduce reuse repair recycle!! Woohoo!!). They also have a nice selection of Chacos and other water shoes that I have tried on, including some wide sizes! I will be returning to this business in the future.

Highly knowledgeable about foot needs, and shoe construction. Wonderful selection of comfy but…read moreattractive shoes--that are good for your feet! There are usually some shoes on sale, too. Prices are what you would expect for quality shoes.