I've used Bukes & More for probably 15 years and have used them solely for all my bike and accessory needs. They special ordered my very first (adult) bike and they've serviced all my bikes since. I 100% have enjoyed B&M's professional service and friendly employees. Until today. Two days ago I called and asked if I need an appointment to bring my bike in for servicing today (06/11/2026). "No, just come on in and we'll help you out." So I did. Rode my bike there and was greeted by Steven (Stephen?) who came outside and took a look at my bike. Not too much wrong "but we can't get to it today. If you want to bring it back,"....he says, and then I told him I spoke with a gentleman two days ago who said to bring it in today. His reply was, "Hmm. That sounds like something I'd say,". I told him I didn't get the man's name but that I was willing to leave my bike until they could get to it and he said he couldn't tell me how long that would be. (Which I completely understand). So, I thanked him for his time and told him I'd just go somewhere else and he replied, "ok," and we parted ways. I'm no avid cyclist but I do use my bike as my primary transportation and I've always been loyal to Bikes & More. Not anymore and no more recommendations to friends and others. Steven you were polite but obviously not interested. I wish you would have just said so. read more

Got a 3 speed hub for my adult trike. Great job and quickly completed. Nice people. Easy parking.

Great service from my initial phone call to pick up. Friendly and quality work! Didn't make me feel stupid for being unable to out a tricycle I ordered online together correctly. read more

This is a very friendly bike store! Whether you are old, young, student or retired, I always see a very diverse clientele in here. The mechanics are very professional and know how to deliver quick service. There is so much inventory on the store, that it look a little disorganized, but I assure you it is not. I got my bike fixed quickly and correctly. I recommend this shop to anyone! read more

Bikes & More - Finally got a new chain on my baby!!! Great service!! - Bikes Near Me - Gainesville, Florida

Looking for good bicycle store in Gainesville and this was the first one that came up on google. Totally disappointed that the first webpage you see for the company highlights that they are "Closed for July 4th". Also, no inventory available. Can't waste my time with this. read more

These guys... and gal... are great, nice and chill and took time to teach me how to replace an innertube, check everything, and put a tire back on. Taught me the difference between Schrader and Presta valves as well and the adapters to use to air them up. Then wouldn't even take payment! I love nice people. read more

Very helpful and welcoming store personnel. A little limited on the inventory of bicycles due to covid-19, but they tried their very best to be helpful by giving thoughtful advice and options. Planning to return after they get more bike inventory. read more

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This is the absolute best bike shop in town! The people there were reliable, honest, and friendly. We bought a bike and they also fixed are old bike too. One of the sales person is a young lady and she is very kind, taught my son how to use the bike, and educated us very well of all the different kinds of bikes. We are very very satisfied with our purchase and cannot wait to go again! Thank you! read more

Bikes & More - The wonderful sales lady! - Bikes Near Me - Gainesville, Florida

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On a road trip to visit family and do some Bike Florida road rides along the way I realized that I had left the seatpost mount for my Garmin Varia taillight/radar unit at home on another bike. Tried another shop in G'ville and they referred me to B&M. No, B&M did not have the mount in stock, but they MADE me one using the Garmin twist lock cup from another mount and attaching it to a new mount they put together from parts. It works as well as or better than the stock Garmin mount and got me through my rides. Many thanks for the great service. Funny thing is I was doubting they could do it and was getting ready to leave but they wouldn't have it. They insisted on making the mount... and for a very fair price. I am glad they did. And getting to pet Nelly the shop dog was an unexpected bonus! See photo below with the custom mount on my Lynskey GR300. read more

Bikes & More - Bikes Near Me - Gainesville, Florida

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very good . very simple fix . vet knowledgeable. did not even charge us. will definitely come back read more

Hands down the best bike shop in Gainesville! Paul and his crew are fantastic, so friendly and knowledgeable. The store is small and has a super local feeling to it, but that doesn't affect the quality of the service, it actually improves it. They will answer any questions you have honestly and will do everything they can to help you. I would recommend this place for all your bike needs. read more

Best wrenches in town. Can fix anything. Can get you everything from the latest most expensive shit, to the cheapest reliable wheels. Most honest owner too. Friendly employees. read more

I was heading to Gainseville to see my son and drop off his bike. On the way I thought about how old the tubes were and how long the were in our garage. We the heat of south fl I decided to have them changed. Called on a Saturday morning around 11:00 and to my surprise, they said bring it by and they could get to it today! Told them I was still an hour away and they said no problem. Dropped it off and tHey were as nice as could be saying they could do it right then. I told them I would go to lunch and come back. Again I problem and since I was leaving it they would go through it for me. Two hours later all was done oN on our way. Service with a smile. Great people and as nice as could be! read more

I brought my bike in for an inspection since it had been in storage for over a year and wanted it evaluated before I rode it again. I was very surprised that they looked at it immediately while I waited and within 10 minutes or so he adjusted a few things, inflated the tires and said I was good to go with no charge. Now that is a model of customer service I did not know existed anymore. Next time I need bike repairs or equipment, I will definitely be going back to Bikes & More. read more

Brought my bike in for a minor repair. Fast, friendly service at a fair price. Great customer service, convenient location.

What a fabulous place. I called ahead asking about the stroller tire size I needed. They fixed it as soon as I got there!!!

Bought two high end (Biria) electric bikes here and the price and subsequent service has been excellent.

Just got my bike back from Paul at Bikes & More after a tune-up and it's riding smooth as silk. Price was great, fast turnaround and superb work. Paul and his staff also provided great customer service. This is the best bike shop in Gainesville, also a great selection of bikes. read more

Bikes and More is the best shop in Gainesville by far and would even go so far as to say in the entire western hemisphere. They are incredibly knowledgeable and helpful about bikes, electric bikes and bike accessories. They have an amazingly fast turn around time and are an overall pleasure to deal with. Their selection of new and used bikes is great. I highly recommend these people for all of you bicycle needs. read more

Best bike shop! I walked in and immediately felt at home. They helped me find a new road bike that fit my size and my riding; when I had a problem with my derailer and took it back about a month after purchase they fixed it FREE OF CHARGE, and tested it to make sure it worked before sending me home. The staff there are wonderful. read more

There's a reason this is the oldest bike shop in Gainesville. They do things right! I received excellent service from Paul and his staff. I'm not the most mechanically savvy, but I love riding bikes. The staff are friendly and not condescending like I've experienced in other shops. Keep up the good work! read more

I've had several tune-ups and services at Bikes & More. They are definitely pricey but you get what you pay for. They are always friendly and professional. They have a decent selection of bikes. I will continue to frequent this establishment. read more

There isn't a better bike shop in Gainesville. Quality work, fast turnaround, and everyone in the shop is knowledgeable and friendly. I wouldn't go to any other bike shop in Gainesville. read more

These guys are super friendly and honest. They have fixed everything from my bike to my jogging stroller and at times have figured out something that could fix the problem without too much work when the other option would have cost me a bunch of money. Highly recommended for repairs. I have never bought a new bike from these guys but I spoke with a few members of their staff and they were all very friendly and extremely knowledgeable. When I am in the market for a new bike this will definitely be my first stop. read more

If I could Rank them with 10 Stars, I would! Customer service is outstanding. Everyone knows the Gainesville area has the top Bike paths in the state. Paved and wild you will get the best of Biking especially when the Bikes & More team is there for all your needs. I picked up one of their Custom Nashbar Hybrids after Stephen wore himself out with me test driving multiple bikes New and Used until he finally made some switch outs on their Nashbar that made the difference. Most people speak for themselves, but while I was there trying to make up my mind like a kid in a candy store, I noticed their genuine customer service to the many people riding, walking and driving up for bike needs. To end this review, I traveled from their establishment right to the Trailhead at Hawthorne State Trail. After over an hour of becoming one with my new bike, I know I made the right decision. Thanks Bikes & more! read more

The people and the service at Bikes and More are fantastic!!! We had some special needs for fitting out our bikes, and their creative thinking and fitting made the bikes work perfectly for us. And they are so honest and fair minded, really looking for ways to keep the cost down without sacrificing quality of parts or their workmanship. I can't say enough good things about this friendly, fair, and high quality bike shop. They are great!!! read more

THE BEST bicycle store in Gainesville hands down. I have been a customer at four other bike stores in town and none come close in comparison! The staff are incredibly knowledgeable and willing to help in any way. They are not arrogant in the slightest (which you sometimes experience at bike stores). Every time I have gone in to get something done (on both my mountain and road bikes) they've done it right. They don't over charge and MOST IMPORTANTLY they don't prey on inexperienced riders (like one shop near campus tends to do). THE BEST SHOP IN TOWN. I will go nowhere else. read more

This is an excellent business. The staff are always courteous and helpful. Great prices on repairs. Very knowledgeable and willing to let customers try out the bikes they have in stock. They have earned my business for future repairs and purchases. read more

Stopped here on a roadtrip from Miami to buy a Brooks bike seat. The employees could not have been nicer or more enthusiastic. They are also extremely knowledgeable. This is the best place to get a Brooks saddle in all of Florida. I can't recommend it enough. read more

This bike shop always goes above and beyond what is required of them. Their customer service is remarkable and I always feel like they take their time to look over my bike. The only place I trust to work on my road bike nowadays. Highly recommend. read more

Just purchased my first road bike. I did quite a lot of shopping around and visited many bike shops in the area; I must say this place was by far the most helpful and attentive. It also helped that they gave me a deal that just couldn't be beat in town on a Shimano 105 equipped Raleigh. I was nervous about making a large purchase on a bike at first, but have thoroughly enjoyed every mile since! read more

We have bought 2 bikes here in the past and were very happy with them. I got there right at closing time today for a part and they were more than happy to help without making me feel rushed. This place is a great example of excellent customer service. Highly recommend! read more

I did some yelping to figure out which bike shop I was going to and this was the one that gained my first visit based on your reviews. Thank you, yelpers. You yelped me whether you wanted to or not. I walked into the shop not really knowing what to expect but was approached immediately by a young energetic lady who asked if she could help. I had pretty particular needs but as a complete beginner, it was obvious I had no idea what I was doing. That did not deter her, however, and she essentially talked me through what my options were. After about an hour chatting, she zeroed in on what she believes would be the best bike for me based on my needs. She even asked for another opinion by someone who she claimed was very knowledgeable about this particular bike. All in, together they spent about three hours with me before I finally left the shop with a bike purchase. I purchased several other items based on the recommendations and never once felt inadequate or looked down upon for my lack of experience or knowledge even considering I'm a middle-aged guy. They have some nice policies including discounts for 30 days after a bike purchase, free tuneups for life, free bike fit even for non-customers ( maybe I should not be revealing this secret worth about $250 per person,) and free adjustments when needed. They offer a 30 day tuneup with the purchase of the bike as well again at no additional charge. There were a couple of mistakes made and they even forgot about another bike I brought in to have repaired. I thought about knocking one star for that but everybody makes mistakes no matter where you go and I don't think five stars means perfection but I think it means the best in my opinion. They work really hard to take care of me as well as the other customers I saw in and out of the shop each time I was there and they are so incredibly friendly that it's difficult to knock anything they do. I would say the only real drawback is the limited stock and small shop but it certainly hasn't stopped me and I'm already thinking about my next bike and without hesitation will visit them. All in all, it's been a very personal experience and each time I go in to pick up a few other items, my bike, or ordered items, Michael greets me like a friend rather than a customer. I was also greeted by one of the mechanics in an incredibly friendly manner and he answered some questions that I probably should have already known the answers to without making me feel like an idiot. On my second or third visit, I briefly encountered the owner, Paul, who is actually working along side the mechanics on a bike. I was actually impressed by that. He, too, was very friendly. Everybody there seems to be a very active rider in one way or another. There is even good information about the staff on the website including the bikes they own and what type of writing they do. Some friends who are knowledgeable riders have spoken highly of the shop. If someone wanted to nitpick, one could find things that are not perfect but all in all, they have an incredibly large catalog that is available to us, very friendly service, and it seems they know what they're talking about... At least it feels that way to me. And I absolutely love my Surly! ------UPDATE 07-OCT-2015-------- For the most part, the experience gets better. There have been a few hiccups but they continue to spend incredible amounts of time with me in advise *after* purchase which, for me, is really the differentiator - it makes a good shop great. I could go on and on about Gaby who has really put me at ease with my questions and helping me get started. She regularly invites me back so someone at the shop can help me refine my riding or the fit or....you just can't put a price on this. Paul, the owner, has also spent a bit of time with me offering his very clearly knowledgeable opinion about various products/brands/levels/experiences which has helped steer me. I have since purchased another bike from them (only 2 months later) and they continue to instill confidence that they will tweak it and me and guide me until I'm comfortable. They give me advise on clubs/trails/people, Gaby works to keep me motivated, etc, etc. There have even been an occasion or two where they advised me to purchase something online as it would be better for me (price/value.) As far as I'm concerned, they can't do much more to earn trust which is another huge key for me. Thanks again. read more

I just moved here from Philadelphia and found this place on Yelp and was very happy with the service. I was impressed when I dropped off my bike for service that they took time to evaluate my bike right there and tell me up front what were the main issues and how much it would be. They work with you based on your needs and were professional and helpful and thorough. The only reason that I give them a 4 and not a 5 was turn around time and wait time was longer than what I have experienced in the past. read more

Great place. Gabby was extremely helpful and very nice. We ordered a bike today and bought some other stuff while we were there. She adjusted my daughters old bike so it will work better while we wait for the new one. read more

Great, prompt service! Fast turnaround! My new go to bike shop in Gainesville!! Check this place out.

I have used other bike shops in Gainesville, but this is my new bike home. I bike almost every day to work, so I depend on my bike. When I bought a new one, Paul could not have been more helpful--even ordered a bike for me to try, with no hard feelings when I didn't buy it. I love the Bianchi I ended up buying there, and they have provided great service ever since. Highly recommended! Also, you can visit Ward's grocery while you are in the neighborhood--always a plus. read more

I've been taking my (sad, old) bike here for years for maintenance/repairs; their prices are reasonable, they're fast, and everyone is not only super knowledgeable but also super pleasant and helpful. Recently I bought a new bike from them, and it's the best bike I've ever owned - and again, everyone at the shop was wonderful. I can't say enough good things about this place! read more

Received excellent service at this shop from Paul and his staff! We injured our bike on an off road mountain bike event and Paul personally wrenched it back into rideable shape so we could get back to the Tour de Felaso! Very heartfelt thanks from Chris and Monica. This is our favorite Gainesville bike shop! Rock on Bikes and More! read more

I know that this shop has a big following, and I do like a lot of their brands, but I am not very happy with their service prices. I have compared prices for the same tasks at bike shops in the area and this one is quite high. The customer service is okay, but the kindness seems so obviously inauthentic. I appreciate that this shop is not all about racing and prioritizes biking for transportation, and when I have spoken to the older man who is the owner I was very pleased, but I have not been pleased with the sales people. read more