Got a 3 speed hub for my adult trike. Great job and quickly completed. Nice people. Easy parking.read more

Great service from my initial phone call to pick up. Friendly and quality work! Didn't make me…read morefeel stupid for being unable to out a tricycle I ordered online together correctly.

I needed valve caps for the wheels of my electric bike, as one was broken and the other was…read moremissing. There was one person finishing up a transaction, and before it was even over, one of the two workers asked how he could help me. I also needed a water bottle cage with my valve caps. As I stepped to pay, he informed me that they were FREE!! I know it just a little piece of plastic, but it always feels good to get free stuff! I have always been treated well here, and I am glad it is right on the 6th St bike path, because it is on my way.

Went to Goodbike for a part + attachment for my pretty old bike. That went well, quick and easy…read more Then they filled up my tires, without asking me first if I'd like the service, and charged me for it. If they had asked, I would've told them I had a pump at home, and am perfectly capable of using it. Obviously it was a relatively minor infarction ($10-$15), but I'm a 21 yo woman, already fairly apprehensive of going to a repair shop on my own. I was let down. Not sure what bike repair etiquette is, but performing a service without asking the customer and then charging them for it seems pretty inappropriate to me, no matter the SOP. My bike is fixed though, so that's nice.

Trek Bicycle Gainesville is what I believe a modern & successful business should be:…read moreTechnologically Advanced and Customer Focused. The manager was able to help other customers while educating me on the advancement of bicycle technology without any of us feeling under-served,

They ordered my new tires for my tricycle and put the tires on for me…read more They were helpful and friendly as they did their work.

They sell the brands of bike that I prefer and I never had any issue getting help. When I…read moreunknowingly broke a part of my bike they were able to explain why so I wouldn't repeat the mistake instead of just taking it into the back like the other bike stores. Some of the gear is pricier than Walmart but it's nicer quality stuff that'll last longer. I've made that mistake before, you're just throwing your money away. They've also always been really nice and able to offer me things that will actually benefit me instead of just their bottom line. I've never felt rushed as a customer despite them being busy at times.

Rip off! I've been there a couple of times and picked up a pump, a bike tool, amid other things…read more The good thing about this store is that serviced my bike in under 4 days and there was no wait. The bad? I asked if they sold dropper posts. The staff said, "I could order you one but it's $300". I asked what brand it was and he said, "Transx". Bloody rude and a total rip off. I'd take a RS reverb for $300. Lol. Or a Fox transfer. But really? Quoting me $300 even before asking what size, routing, travel, etc I needed? Bottom line: go only if you are in a desperate need to pick something off the shelf and don't even bother talking to the staff.

Didn't actually get anything done on my bike, but brought it in looking for a solution to a pedal…read moreproblem. They identified the part I needed but didn't have it themselves, so they wrote it down for me and recommended some other bike shops nearby that they thought may have had it in stock. Quick, professional, and above and beyond. Thank you!!

It's time to update my review because the shop has changed hands and even though I'd given it a…read morefive-star review, that was over a decade ago. I am happy to say however they still easily get five-star status from me. Though a smallish shop, the people are absolutely aces. First off, Dawson is awesome. He's the young mechanic and has worked on my bike twice and done a stunningly good job--and fast!--both times. Indeed, everyone here is awesome: when I damaged my Stumpjumper on a jump, they offered me several options for its repair, one being upgrading a part but they never tried to press me on that (it's what I chose anyways) and they were very matter-of-fact about every way it could be remedied. I never, ever, have felt like they're trying to upsale me anything here which is a big deal with bike shops. I have two good but not top-of-the-range mountain bikes: many stores may look at that type of person as a customer they'd try to get to trade or buy a new, even higher-end, bike because they see he's serious but doesn't have the very best. Not here. They are just decent, forthright, and honest in trying to get me what I want and get it done quickly as possible. If I do decide to upgrade to something like an S-Works bike, this would be where I'd come because they'd done right by me thus far and their skills in fixing things are also superb.

Outstanding service and professionalism. Fixed some other problems and had great suggestions! Will…read morebe converting to electric! Thanks, William.

Still the greatest little bike shop around... Even though…read morethey had to move several hundred yards down the road, they have not lost any of there hospitality and charm... They still have all of it and more.. Everything I have grown to expect from them. From quick fixes to tune ups, they do it rite and quickly... A great assortment of parts, clothes and bikes... And still the best beer selection in Ocala... Want to ride Santos Trails but don't have a bike??? No problem.. Rent a quality bike here.. Camping at Santos park??? They have all types of camping supplies. Even fire wood and ice... There are other bike shops nearby but none as good as these guys and gals... #1 in my book...

Good place to get equipment for sports and they give out good advice my friend recommended me this…read moreplace to get things for sports, and I say its a great place to get thing you need they basically have it all football, soccer, baseball, basketball and the overall service is pretty good.

Lots of used and new sports equipment. Come here first…read morebefore buying elsewhere, especially for kids. Bikes, exercise equipment, water sports, golf, baseball, boards, diving masks, etc. Nice staff, big store, fun to browse.

I bought a Lezyne Strip Drive Pro Rear Bicycle Tail Light,it has 300 Lumens,and it can be seen in…read morethe day!I like it is both groovy,and useful!(It only cost me $53.49!I think that is a good deal!I suggest coming here for your bicycling needs!)

Just experienced one of the best small businesses in Ocala! My daughter's wheelchair became…read moreunstable and while this isn't their focus, Ryan said he would give it a look. Even though they were busy, within a few hours- they had found and corrected the problem! Thank you for being there when we needed you! Great knowledge, service & skill! Price was right too! If you need any bike repair/service go to Top Gear and ask for Ryan!

Kim and Steve are awesome to work with!!! They want to make sure the bike fits you and you will be…read moresafe riding it. They are so helpful! You will not go wrong getting a bike from them.

I bought an electric trike online from Lectric for $1603.93…read more My disappointment grew when the trike arrived damaged and Lectric's support team, instead of offering a solution, referred me to their videos to fix the problem. Despite following the videos, I was not able to fix the trike due to the complexity of the damage. It would have cost me nearly $500 to send it back (shipping & restocking fees). I looked online for my nearest ebike store, Pedego Gainesville Florida. Kim helped book my appointment and get the trike fixed and baskets and mirrors installed. Experiencing the excellent service at Pedego Gainesville Florida, I couldn't help but feel a sense of relief. I should have chosen their trike from the start. Don't make the same mistake I did. Buying online without good customer support is a risk you shouldn't take. I am thankful to have found a shop that cares. Thank you, Kim, Alvin and Pedego Gainesville Florida!