Went in to complete a return last week, there were two ladies working. One was sweet & kind to me and the other was a nightmare. Writing about the nightmare. I closed my torrid credit card recently because i no longer fit the smallest size they carry in their clothing- jeans , shirts, dresses, etc I used to shop here very frequently- online and in Torrid stores. I started as a size 2 at Torrid when I was pregnant. I am now back to my size 8 in regular sizes (not Torrid). I went to return some unworn jeans and other items that were very baggy on me because I am no longer pregnant. The lady denied my return, I paid with my Torrid Credit card and she denied my return because she couldn't find my receipt through my phone number. Then when I explained to her it had to be in there, I have a rewards account and everything. She turned it around and said the items were clearly "worn". How were they worn if they're so big on me I look ridiculous? Where would I wear those too? I didn't wear them when I was pregnant I tried them on post pregnancy to see if they would be something I would wear now because the items were not comfortable for me to wear during pregnancy. Should've returned them right away but I was still within the return window from when I purchased the items so I didn't think it would be a problem they could refund my credit card for the items as they've done before with NO issue. Yea I guess not. She gave me a gift card for the items . A gift card? What would I do with a gift card if nothing in your store fits me? So if anyone wants a $150+ gift card let me know cause I have 0 use for it lol. She was extremely rude and had told me I looked like I was "at least a size 1 at Torrid" wow ma'am, whether I look like a size 4 or a size 00 leave your comments on my body in your brain I did not ask to be critiqued or have your opinion expressed about my body. Y'all work in a plus size store be more mindful of what you say about others! Be kind!!!!! I used to have an ED, and this is the type of experience that would deter me from shopping in person. Because some rude employee wants to judge my size and what I could or could not fit into is just nasty behavior. I don't comment on others appearances because it's simply not nice and RUDE. Not to mention you don't know what others have going on in their lives- big or small, good or bad. Y'all can have your overly expensive ugly clothing that's terrible quality. Just read the other reviews I'm sure you will see it's not just me lol. Be kind , it costs nothing to do that. Not a very stylish store to begin with. read more