Maintenance technician's staff are the real heroes! We've been having great experiences with the maintenance crew here; Gino, Carlos and Cesar. They're incredibly personable, respectful, and always bring such positive, fun energy while completing the job. They are professional, friendly, and always take their time to ensure everything is done right. It's refreshing to have a friendly and capable staff who not only provide excellent service, but also makes the interaction enjoyable. Their positive attitude and genuine kindness really stands out. Thank you for your outstanding work! read more

Really enjoy living here. The pool and gym area is always clean and relaxing. People are kind and mindful. And every single time I have had a maintenance request they are there faster than I can believe and are so helpful. Notably Jesse, Gino, Caesar, and Jose. Also, no sound issues ever, parking is a breeze, and apartments are pretty big with super tall ceilings. Other things of note: AC works super well, dog park nearby, ice machine is awesome, in unit laundry is great with front loading washers, and overall have no complaints. read more

Gino was amazing! He fixed my AC problem right away. He was very professional and attentive. Thank you, Gino!

Gino and the entire maintenance crew are amazing!! They take care of everything so quickly and efficiently. Amazing service.

Gino is a huge reason why we continue to renew our lease, he immediately takes care of maintenance issues and has an answer for everything that could go wrong. Thank you Gino! read more

LONG BC I MEAN IT after three years we decided it was time to go. WE STAYED ON FLOOR1 BUILDING1, APT 1118, most of what im saying is bc of the floor we're on. But we've had a neighbor tell us he hates it there bc the stomping, screaming, shouting and pounding he's endured.. But Ive been waiting till after I moved out to leave a review. since the last time I posted a review that wasn't up to their standards, the manager confronted me so I felt inclined to to fix it but this is a good area and that has nothing to do with the apartment and or management THE GYM is nice BUT it isn't even theirs, it is owned by some trainer. He trains football players or basketball players, so some days you'll have grown men with a whole camera set up and groups of over 6ft tall men just sitting around on the machines. the trainers will leave the doors proped open to train people who dont live there so technically you dont need to live here to work out here which really defeats the purpose of it being a "gated community". people that live here and/or their guests will at least twice a month run into the gate or not use or dont have a key fob, try to speed into the building, so it'll remain wide open for weeks. But youre still paying that apartment price for "GATED" BUILDING 1 is the building we lived in was absolutely garbage.. the elevator will take 5 minutes to get to you.. on good days, you'll wait a long 2 minutes. The other buildings have super fast elevators.. our building is dirty and neglected, the carpets are always stained, trash everywhere, dog poop by the elevators and trash outside the trash room by the elevator. Other floors/building aren't this bad but that isn't a good thing. since week one, our upstairs neighbor has been a nightmare. He would party, shout and scream every weekend.. he plays loud music to this day, stomps around from early mornings to late nights. (In order for security to do anything, they have to hear it themselves but they don't come) The upstairs has a bunch of kids too, you can hear them shake the whole floor (which is our ceiling) when they RUN and shout up and down the halls. That's a parenting problem but we were told when we moved in that upstairs noise shouldn't be an issue. We told the management that and she said he lied and doesn't know why he said that. POOL is cold and dirty.. people at night will huddle in the jacuzzi and not let anyone else in. THE POOL TABLE ROOM is ok. It's fun but people/kids trash the place and take things from the pool table making it unusable. They have a printer in there but it's pointless, they used to provide the paper but last time I was in there it says WE have to provide the paper. MAILROOM is big and nice. They used to have a cambucha setup in there which YOU had to PAY for yourself but it was under "amenities"... weird. But it's been taken away CLEANERS: they have gone thru a at least a dozen or more cleaners in the past two years that we've been here. We got pretty close to one of the cleaning ladies and she told us that they worked them so hard. One person had to cover so much BY HERSELF. This others gave her a hard time and started so much gossip and rumors about her which led to the lady we knew having to move.. she ended up coming back and told on the other lady which led to her getting upset, trashing their break room and stealing all the break rooms appliances. Apparently she was living in one of the show rooms and no one said anything? no one stays longer than at least a couple weeks or a month. once this other older lady just sits in the corner on floor1 building 1 while this new young lady cleans the whole building. As this lady sits there on her phone.. it's disgusting. PIZZA PLACE AND DOG GROOMER ON PROPERTY is a plus BUT bc it's on the property, people who dont live here come often and trash the place. They will let their kids play outside like it's a playground and will shout and scream. Same with the groomers being here, our apartment is the one RIGHT NEXT TO IT, so once they open, theyll leave the dogs in there for hours, just barking to the point where we can hear it in our apartment. just beware if you end up with our apartment. BUT the groomers, in specific, Amber and the New owner Vanessa are my favorite people! Along with all the pizza people, they have become our family! THEY ARE THE BEST.POINT IS, DONT MOVE HERE! DONT LET THEM FOOL YOU AND LIE IN YOUR FACE! IT ISNT GATED, PEOPLE WILL TAKE YOUR PARKING AND YOU CANT GET THEM TOWED WITHOUT THEIR PERMISSION. PEOPLE HERE ARE RUDE the amount of times people have tried running me over in the parking garage is insane! My wife has been stalked and followed when arriving home from someone exiting the building which was our last straw and started looking into moving.. just dont move here. The reviews aren't a lie but the building has definitely gone down hill since we moved in three years ago. So do what you will with my long review but I dont recommend. bc this IS NOT luxury. read more

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Cesar was amazing. Great craftsman. Coming through on a Saturday after all of it. Fridge door broke and he turned up within 30 minutes to fix it. read more

We have lived here for 3 years now and can say the maintenance team is 1st class! Caesar and Gino always take care of issues as soon as possible. I investigated all apartment complexes prior to moving from Texas, and Torrey Garden tenants were the only complex that praised the maintenance team. The team is the same after 3 years and continue to be top notch. Thank you!! Bev read more

Huge thank you to Gino! The best maintenance team. My repairs were completed within a few hours of requesting.

Gino from maintenance has always been such a great help to my roommates and I in the past year we have lived here. I had an experience most recently that stood out and really proved he provides five star service! I lost my tiny nose piercing stud down my bathroom sink drain and thought it was gone forever. I placed a maintenance request to see if it could be found, and Gino found it in no time! I was super impressed and am forever grateful. THANK YOU GINO!! read more

Maintenance has been awesome! Gino was super helpful, friendly and timely. We appreciate it

Gino has helped me out a few times now! I really how kind and helpful he is everytime he's there.

Maintenance always responds super fast. Gino quickly took care of a leaking garbage disposal same day of request.

Gino was fast and effective! Thanks Gino for fixing our fridge and garbage disposal within 24 hrs of the request.

DO NOT MOVE HERE. I don't know if they changed some staff but this place has become absolute trash. They don't give a sh*t about their tenants whatsoever. I lived here from 2018 or 2019 until 2025 and if you calculate how much that is in rent-it's insane. And they still never gave a sh*t about me as a continued renter. I stayed so long here out of mere convenience-not wanting to move but I really wish I had sooner. They will not help with you literally anything, it's almost evil. I just moved out after providing my 30 days, moved out 10 days early, and lost my keys so was expecting to be charged for that. Nope, instead I was charged for 3 days of rent and pet rent. I left a random key on the counter that thought maybe was to the front door, told the staff through email. Staff even told me that I couldn't vacate beyond 30 days because of new renters. They refuse to refund the charge and say that because I didn't return my keys to the office I was "technically still living there". Even though I didn't plan to return keys that I didn't even have. Beyond that issue, when I was moving out on Aug 20, they refused to help me with the garage entry door in keeping it open for my movers to move me out. THEIR SERVICE ELEVATOR IN THE FRONT WAS BROKEN, so they would have no way to move me out unless they were to go out of the garage. Lady was very rude and just stood there saying she couldn't do anything. Elevators are always broken and slow AF, you'll literally wait 5 minutes every time you need to use it. If you are an impatient person, RUN FROM THIS COMPLEX. The hot tub is literally 6ft in diameter and is always closed and will burn your eyes out of your skull with chemicals, if you manage to even get a spot it in this 6 person capacity human soup bowl. Don't expect to ever have guest over because they will get lost and show up 3 years later. Dont ever order delivery food because you will spend hours trying to explain to them how to get to your unit or they'll leave your food outside the complex or steal it out of frustration. 5 stars for Cesar and Gino and maintenance staff, they are wonderful. ZERO STARS for TG. read more

Gino and Carlos fixed our dryer today. Gino knew right away what the problem was and expertly got it back in service. Then Gino stuck around and fixed our freezer, as well. In addition to the fact Gino is knowledgeable and professional, he's also friendly and he and Carlos went the 'extra mile' to make sure they thoroughly cleaned up the work site after completing repairs. Job well done! read more

very fast and very easy to work with. 10/10 would recommend. Came in and were very professional

I have a full review linked at the bottom of this post since I've gone over Yelp's character limit. For now, here are the pros, an outline of the cons, and the overall conclusion on who should and shouldn't stay here. PROS - Monthly events. Cooking classes, mixology classes, pizza/crepe/ice cream socials, etc. There was an outdoor movie night at the nearby park (which I believe was canceled). I went to a movie night at one of their sister properties that had a full basketball court with decent sized stadiums (where we watched the movie). - Resort feel. You can walk around and see sculptures, pods you can rest in. If you have a dog, it's dog friendly, and there's a nice trail that goes around the building, with doggy bags available. Next to the property is a park that I believe is owned by Torrey Gardens. - Space. You get a separate storage unit that looks like a cage. You can secure it with your own lock. My unit was rather spacious as well. It came with a washer & dryer and a breakfast bar. - Food trucks that come by sometimes. They're expensive and often take a long time to make your food. It doesn't really save you time or money as the leasing office's email blasts say, but it's good for novelty. There's also a café associated with the property. Not sure if it's still open. Speaking of nearby services, there USED to be dropoff and pickup for dry cleaning available on the side of the property. Now there's a pet-sitting service. - Views. Mountain views if you're facing the highway. Partial ocean views if you lean your head out from the balcony. Note that they will call any sliver of the mountain view a "partial mountain view." Being able to peek through a tiny gap from the first floor looking toward the pool and another building doesn't count as a view in my book (you can cover the view with your outstretched finger). - Electric charging stations if you have an electric vehicle. - Security? There's a gate that requires a code to get in. There's a Skybell "smart" doorbell you can link to your mobile device (if you're lucky enough that it doesn't bug out on you) to see who walks by or rings the doorbell. I haven't had my car broken into like the other reviews talk about, but I don't drive a fancy car as many residents do. CONS Here are the topics that I go into gory detail in the full review linked at the bottom. - Very, very confusing layout. - Inconveniences. Buildings and elevators Garage Garage gate and lack of convenient pedestrian entry and exit Office hours Moving in and out - Noise. - Electrical problems. - Location. - Rent. OVERALL Torrey Gardens is a relatively new property and going through some growing pains. Leasing agents come and go. I've also noticed that there's a referral incentive for bringing on a new tenant. That incentive has increased to $750 from $500 (or was it $250) during my stay [thinking emoji] You should feel like an asshole if you sell your friend out for $750. I have felt upset at the management multiple times for being non-responsive and uncaring about my issues. Non-responsive meaning their responses are basically fluff. I never showed that I was upset, though. Part of it was my fault for not doing enough research and being short on time that I just picked the most-available decent place and moved on. But literally none of my issues were solved, let alone attempted to be addressed, except maintenance requests. Sometimes even those were ignored or not done properly. Cesar is usually cool otherwise. Bottom line, do not come here unless you're a family that has settled in the area and that doesn't go out much. Demographics here (they won't tell you for legal reasons) mostly appear to include professionals, couples, and families. I don't recall meeting any singles. If you're a singleton, look elsewhere, like in La Jolla or Convoy. It turns out there are plenty of other, more convenient, happenin' places for a similar price with better amenities and location. Here's a list to get you started. Just don't come here. FULL REVIEW (Dropbox link with PDF): https://www.dropbox.com/s/54omuvxux8y7279/Torrey%20Gardens%20review.pdf?dl=0 Good luck! Thanks for reading. Please give it a Useful vote if you found it helpful read more

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5th day without elevator service in building 4. Zero communication from management re: outage or anticipated return date. My husband and I live in 4th floor (top) and we are in our late 60 's. We have a dog that needs to be walked. Returned home from 2d hospitalization on September 3rd with IV antibiotics. Weak. I have to climb up and down 4 flights of stairs in this compromised position. If you wonder how management views tenants, look at the size and elegance of leasing office. Then, go next door to interior community room. Tiny comparatively. They're about leasing and not maintaining cutrent tenants. Management never answers emails re: any issues such as unreasonable noise. They just ignore you. Look at other luxury apartments in area. There are many. read more

Going on 4 years at Torrey Gardens and still love living here. Isaac is always so helpful and kind. Anytime I have a question or need help with something, he is quick to respond and always provides great service with the best smile! We're lucky to have both Isaac and Stella - I met one other new female team member a few months back (didn't catch her name) and she was also so sweet and eager to help which is so reflective of Stella and her team. Also have to give props to Caesar and Gino who are the absolute best and always quick to respond and fix any maintenance issues in my apartment. The whole maintenance and cleaning staff at Torrey Gardens are always so kind and thoughtful - they do a bang up job keeping the buildings clean and pristine! read more

Forgot to post the update. I won the judgment against them and they owed my security deposit back. They short paid me on the awarded amount from the judge. Even when they lose they don't play fair. read more

Before you lease here, just know that the lease agreement is 54 pages long and proof of income is a laborious process as is meeting the insurance requirements of TG. We have bought and sold houses with less paper work. Second, enter "security deposit" in the Yelp search feature and read about the bad faith tactics TG uses to unlawfully withhold security deposits. You will see several. Upon moving out, you will receive a GH Move Out Statement which contains 6 columns of numbers and includes miscellaneous and irrelevant numbers to cause confusion. The only number that needs to be on that statement (assuming you paid your prorated rent), is the security deposits and the deductions. It is unlawful for TG to keep your security deposit for defective conditions that preexisted your tenancy. In our case, without explanation, they charged us to replace the carpets in our unit. They calculated it assuming that the carpets in our unit were brand new the day we moved in. They pro-rated the cost of that carpet replacement for the duration of our tenancy (26 months) and kept $1195 or our security deposit. When we moved in the carpets were far from new. They were dirty, snagged, and the carpet was fraying at the entrance to the master bath. We had the foresight to note these conditions in TG's Move-In Inventory & Condition Form. In addition, we took photographs of the filthy rugs which appeared to have been the original installation from approximately 10 years ago. Replacement of rugs that old fall to the Landlord; not the tenant. Regardless of the facts and evidence, TG charged us for carpet replacement when we moved out. When we called to talk to someone about this outrageous tactic, we were told there is no phone number that we can call. When I emailed them requesting the date of the original installation of carpet in our unit and requested copies of our file, we were told that once a tenant moved out they had "no visibility on our file". Can you possibly imagine such a case? This is an example of bad faith and unreasonable behavior. In California, courts can award 2x the amount of the security deposit in such situations. Our damages could therefore be $2900 in addition to the original $1450. Moreover, we are asking the court to award additional damages in the amount of travel costs to attend the court trail. We are now living in Arizona. We are almost certain to prevail, but the stress of having to deal with this in the middle of an out-of-state move is substantial. But we will not allow corporate greed to prevail. So fight we must. If you decide to ignore this review and you move into the property, you must absolutely document every single condition that is not satisfactory in your unit. Complete the Move-In Inventory thoroughly, photograph every bit of damage you see. And when you go to move out, prepare to have to fight for every dime of your security deposit. If you're not a fighter, just know when you put that security deposit down, you will likely not get any of it back. read more

Up until now I've enjoyed living here, with the exception of the building 1 elevator going down frequently. BUT, as of 2.5 weeks I am having ANTS in my 4th floor bathroom and bedroom and in that time NOTHING has gotten accomplished. During this time I've been living with ants on my walls, bed, bathroom floor, bathroom counter, etc. Pest control has now come to address the issue 3 times - today, they put more 'bait' down and left. One hour later this is what I find (photo). I contacted the leasing office, then waited nearly 2 hours for an email reply (they said they would call me back). Apparently it is normal to be expected to live with this insect nightmare in my bathroom and bedroom for a full week - because, pest control only comes once on each Thursday. There is aparently nobody on call, and the pest service the complex uses is absolutely laissez-faire. This is NOT 'luxury living' and not the kind of service to be expected. I do not feel good living here at all right now. read more

Torrey Gardens Apartments - ANTS. A while swarm, in the master bathroom. - Apartments Near Me - San Diego, California

Leasing Office So MEAN - HOSTILE ATTITUDE When scheduling a tour with Torrey Gardens, we showed our interest but did not answer one of the questions asked by Christiana or Christy. She IMMEDIATELY hang up our call. After scheduling, we later received a call from her, cancelling our appointment because she has double book the tour with other customers and has to cancel ours. Not only she does not say a "sorry" for the least, she urged us to reschedule while we are minutes away from Torrey Garden. This is the most INSANE customer service ever. She displays hostile attitude for the whole tour, and we only have minutes to check out our future homes. I am quite confused why would a salesperson would humiliate her customers and be so mean at the same time. We would never go back to visit EVER. read more

The maintenance team here is exceptionally good. Gino is always finds the way to fix the issue asap with excellent results. Thank you for your service! read more

We've lived here for almost 2 years now. When you see good reviews for the maintenance team, they're not joking! They are so prompt with fixing things- it's impressive! All the guys are so friendly and will often ask "Do you need anything? Everything working ok?" when we pass them in the hall. I give the service an A! The people in the office have been nice as well. The gym is great! There's a couple things that irk me- We have THE LOUDEST STOMPERS upstairs and there is NO recourse for them! They moved in about 6-9 months ago, maybe? It's a dad and a son. They ONLY stomp, Run, jump, bounce balls, slide down a slide and land on his butt, jump and land on his but.... etc. They do NOT know how to walk lightly. Our a/c ductwork creaks and the walls shake when they walk/run. The pictures on our walls constantly move, We have called "courtesy patrol" so many times, recorded it, talked to the dad, etc. IT IS BEYOND REASONABLE. The kid literally jumps and runs ALL DAY LONG when he's home and the dad does not how to walk in an apartment - I hope he starts school soon or they move. There's got to be a better way to handle this, on Management's end. I have lived in apartments before, with several kids above me and I never once had to complain. SOME noise is inevitable, But C'mon! I am having to change my work schedule bc the kid has stopped me from sleeping! It's too much and such a source of anxiety, dread and anguish for us. The other hard thing is that there is somebody who kept leaving notes on my car. My family has a person who has a disabled parking pass. We don't use a wheelchair- Not all disabilities are visible! But they leave notes insisting we are not disabled and should not park there- somebody thinks they know us better than our doctors. Wow- We are healed! LOL. The only real complaint is that I feel there has been no recourse for the rude neighbor. Everything else has been pretty good! We managed to get a great price during COVID, so we will stay until the yearly 9.5% increase pushes us out. Things I wish I knew before we signed a lease: - The A/C is WAY TOO loud- we have to turn the volume on TV up +6 levels to hear over it while On. We have to use that bc we don't get any breeze through our tiny porch. - The porch is tiny and closed in with no way to sweep it/clear it out and it's a dirty/dusty mess BECAUSE the dryer vent drops right into our porch. We can't have this door open for air bc it just brings dryer lint/dust inside. -The parking spots are pretty far away. - I'm on the bottom floor and It is so dark bc my unit is half way underground sorta, bc we are on a hill. So the people walking by outside are at my chest level, approx. read more

I love living here! It's been almost a year and I still feel like I'm living in a resort. The pool, the gym, the grounds, everything is so nice. The unit is spacious and has every amenity I wanted--all clean and contemporary. Moving here was such a great decision and Haley in the leasing office really helped us with that! She's the type of person that will go out of her way to say hi and smile and be helpful. Dan has also been this way and I really appreciate such great customer service from both of them! I'm so proud to live in such a beautiful place. I love entertaining in my apartment and cooking for friends. Also the location is great. I was worried it was going to be removed from everything but it turns out that it's been perfect to be situated right off the 5 and I can easily get to my friends who still live in PB (and they don't think it's too far to drive here!) and get up to North County. I also can easily get to downtown SD. This is the ideal place if you like to bounce around all areas of San Diego. The area has also gotten some cool new places in the last year like Copa Vida and Bottlecraft. Bird Rock Coffee Roasters also opened on Carmel Valley Rd and having good spots like this nearby is everything. For a convenient reliable coffee or bite to eat there is also the cafe at the apartment complex which I'm a big fan of! Love the people and it's such a luxury to have that option when it's open. The parking garage is great, with a huge storage unit each apartment gets included in rent, there's a really good mix of UCSD students/young professionals/couples/young families living here. You can probably tell now how much I love it! :) *** also to note, Cesar in maintenance is THE BEST. Cesar is so nice and great at his job. There have been times where I have woken up in the morning to something needing help - the toilet overflowed or the refrigerator was making weird noise or a lightbulb was out - and Cesar showed up that same morning before I had to leave for work. The speed of service is amazing. And no request is too small. It's one of the greatest things about renting and living at Torrey Gardens, the convenience of great maintenance service done by friendly and professional staff. read more

Torrey Gardens Apartments - Apartments Near Me - San Diego, California

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Been here 1.5 years for school. 5 minute drive to UCSD. Aside from the elevator being slow and the Amazon locker overflowing, the complex is very nice. Calling maintenance is a no issue with Cesar and he can literally fix everything. So far this humble, hardworking man has fixed our leaked, burst garbage disposal, rattling AC, and many small things like changing bulbs and fridge filters. 5 star for Cesar! read more

We just moved in a few weeks ago and last night the dishwasher was leaking so we put in a work order and Cesar Hernandez showed up quickly this morning! He fixed it so quickly and I also asked him while he was here if he could put the closet door back on the track and he took the time to do that as well! So helpful and quick and efficient! read more

Had a few things when we moved in wrong with the place. Cesar Hernandez is the gentleman they sent to fix the washer, dryer and sink. He was extremely helpful and did it fast. We had a. Response within a half hour. He replaced what was not fixable (sink faucet). Very happy with the people here at the apartments. read more

Torrey Gardens Apartments - New faucet - Apartments Near Me - San Diego, California

We have been residents at Torrey Gardens for over one and a half years now and our stay here has been phenomenal so far especially when it comes to service/maintenance requests. Cesar Hernandez specifically has been a great help when it comes to maintenance requests. He has in many occasions been quick to respond and fix different issues, e.g., clogged sinks, tubs and disposal issues. He gives excellent service and is also personable which is a bonus. read more

"Luxury rental community that offers a distinguished lifestyle." Really? Trash has been backed up for months, and now we have flies, gnats, and roaches crawling all over the apartments. Also, there has been more and more trash festering inside the parking structure which stinks terribly. So this is what we pay for? Been going downhill for years... And good luck moving out, that "first month free" is a scam. They'll find everything wrong with your place, charging you double (what it costs them) for the most minor repairs and touchups. They will tear your carpet apart and use a black light to find new stains (even from prior tenants) and make you pay. So in the end, you'll owe them no matter how well you've kept your place. If you're looking for "A gorgeous master-planned community," the smell from the dumpster and parking structure will have you looking elsewhere. read more

Torrey Gardens Apartments - I went in person to show them all the trash on the ground, but they were "too busy" to look at the situation - Apartments Near Me - San Diego, California

Update: on 8/17/2020 they had a company doing something by the pool. Their huge truck started making a humming sound at 6:50 am. and at 7, it got really loud. After 10 or 15 minutes of this, I got out and asked the guy what he was doing. He said "Cleaning the storm drains" (or something like that). I asked why that couldn't be done later in the morning, as it woke my wife and I up. He said, "Legally, we can start at 7." Well folks, it's not about "legalities" it's about why this apartment complex would think this is an appropriate time to start a procedure like this, that is certainly not an "emergency." read more

You can do better. This last post is a fake, Danny? Anyone living here would tell you it's opposite, and luxury in name only. Management is poor and hostile, read plenty below. Maintenance is exceptional. Check out the surrounding complexes first, even if they're slightly more expensive. read more

Honestly I have really enjoyed living at Torrey Gardens. They have responded well to COVID by trying to reopen different amenities with safe clean protocols. Before COVID there were monthly events which encouraged more community, but overall this has a very private feel for the most part. The location next to 2 freeways gets you almost anywhere in San Diego in about +/- 20 minutes. Management staff is friendly, and though I haven't really needed much, they have always been responsive when I've needed something. Special shout out to Cesar Hernandez who is always quick with our maintenance requests, very friendly, and get the job done well. read more

Moved in approx two months ago and love the place. Overall, very clean, friendly atmosphere and best of all.. No smoking anywhere on property! We love the size of the unit, storage, cleanliness, amazing gym and pretty much everything about it is amazing! Absolutely enjoy the events they have here! Just finished the air plant class & excited for more upcoming classes soon! ***Update**** Aaron from the cooking class was excellent and the food was delicious!!! read more

Torrey Gardens Apartments - Love the different events and classes here! - Apartments Near Me - San Diego, California

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Torrey gardens is a lovely place to live and has all the amenities we were looking for (particularly the washer/dryer). The staff is amazing and any time we run into an issue, whether it be a leaky faucet or replacing the garbage disposal, they have been timely and communicative with repairs. Cesar Hernandez in particular has been a godsend on countless occasions. A very low stress, quiet place to live. read more

Cesar has been a life saver. Anytime I have submitted a request he quickly comes and takes care of the issue. He is friendly and always ready to assist. read more

I have so much to say about this place. I'm going to keep it short and sweet. 1. Stella runs the place and she is terrible. How she still is employed with garden communities is beyond me. She does not care about the residents at all. You should probably worry about the residents being happy so you have less turn around with residents. I have a lot more to say but my mom raised me better. If you move here good luck with her. Oh, we called Chelsea at corporate and complained about her multiple times and I'm sure nothing was done. 2. Security- TERRIBLE. My car was stolen on P1 and my my husbands car was broken Into on P1. They have a huge security issue. They don't want to hire someone to be at the front gate to ensure residents safety. Crazy to me when a 2 bedroom apartment here is 2800. I got to the point where I would not be in the parking garage at night alone at all. Oh and multiple cars have been stolen and broken into at this place. Ours where just a few in the 3 years I lived here. Oh yeah the storage units were broken Into a few times too! I started to have a strong suspicion it was someone on the inside. It happened way to often. It's a big issue when you don't feel safe where you live. 3.Ants- every year we had a problem with ants here. I should of known when traps were set up all around the Apartment before I moved in. Pest control comes out every Tuesday and if you can get your name on the list you may be able to get rid of them 4. Flooding patios- if you live on the first floor know your patio will get flooded. (Living on the first floor is more expensive btw)The drainage system here is horrible. Our patio got flooded out multiple times. If we wouldn't have been home the apartment would have been flooded out too. Good luck calling emergency maintenance he's too busy taking 12 other calls around the complex to come help you. Your on your own. Imagine taking buckets of water out of your patio.. yep that was us. I have rented for the last 11 years in San Diego and garden communities really let us down. I would never rent with them. Thankfully we have bought and don't have to worry about it again. Stay far away from this place. They are going to take you around and tell you how the gym is great and the pool. The only positive experience we had at this place was we met some pretty awesome neighbors. Move somewhere else! read more

No prior notice that we needed to give our 30 days before our lease ended. Business owner will reply saying it was in the fine print, but you tell me, are they concerned about their tenants with an act like that. Do not live here. read more