Dr Jennifer Kerns was so patient and thorough when preparing a prescription for me. She…read moreconsidered previous prescriptions, the time of day for my exams and the instability of my eyes, etc. She is truly an exceptional person and I am indebted to her for my eyesight. Thank you!

Called to make an appointment at the South Hill location, but they no longer do contact lens…read moreappointments in this location, so could make the annual eye exam appointment here, close to work and home as usual, but couldn't get a contact appointment for 4 months, and have to go to the Valley location! So instead of one appointment, it's two, and I have to wait 4 months for my contact appointment! I've been incredibly disappointed in the clinic since their acquisition by Prism, nothing positive at all!

I've been taking my son here for several years and I'm to the point where I must switch offices…read more These people are awful. In my son's chart, very clearly and I've double checked before and I know it's true, is a note to send the notes from the doctor after the visit to my email. I always have to call and tell them to do it, but the ladies at the front desk, especially one in particular, see it on the account for my son and know that I get emailed those notes and it's been this way for the last few visits. The last time I called, I got an insanely rude lady named Becca in the office. She tried to cut me off and tell me that I needed medical records, and I told her no I don't ever have to speak to medical records and to just look in the account and you'll see the notes and what I'm talking about. So instead, she just cut me off and put me on hold. Then the supervisor for the office got on and she was equally as rude and did not listen at all and clearly had zero interest in helping and didn't understand what I was telling her, trying to defend the rude behavior of the first girl like a high school bestie, and was still not even listening to what I was telling her I needed. She basically sounded like an eight-year-old who's just back talking for the sake of it. Then she said that she would have to have me wait an entire week just for the office manager to be back in because she couldn't figure out what I even needed. I told her I don't need to speak to the manager. I just need them to ask the other woman at the front desk to look in my son's notes and see what I'm talking about because she always knows every time what I mean when I've requested this. I'm over three hours away so I can't go physically into the office to try to tell them anything. So now I have to wait an entire week to complain about both of those ladies to the manager and probably still not have what I need done. This place is a complete joke, and the women are rude except for one of them who is tolerable.

Was able to get a appointment for my child in a decent time frame. Upon arrival the receptionist…read moreKatie was short and rude and argued over an insurance matter. Her attitude set the mood for this place. The doctor we seen (Dr.Whitehead) was hurried and short and not concerned at all for our issues. Waste of our time, wouldn't recommend this place at all!

I'm so impressed with Dr. Rawlins. My general physician recommended him and let me know that he has…read morea good reputation for this particular type of surgery. Dr. Rawlins lived up to the recommendation and has drastically improved the quality of my life. I'm so grateful for him and his medical staff. They've all been so helpful. Thank you!

simply the worst. I had an appointment in early January that took six months to schedule and they…read morecalled me one week before and told me my optometrist was leaving the practice. My only option was a new optometrist next appointment available was middle of June awful experience and had been going there for 10+ years.

I was here several years ago to get glasses, and the ophthalmologist wrote the wrong prescription…read morefor the optometrist to fill, had to redo them. This year, I needed a corneal transplant, and the doctor seemed like a very nice person but without asking me, used a "used cornea" to save me money. That means the cornea was harvested from two dead bodies. For $1000 more I could have had a single-use cornea and would definitely have spent the money because my vision in that eye is now almost nonexistent.

Super great corneal specialist ophthamologist Doctor person with a friendly staff in the Spokane…read moreEye Clinic. I have serious God help me eye diseases. This is my go to guy. His specialty is rare. He is busy. I have had to wait. Worth the wait. He is in Spokane. Much more convenient that Moran Eye Clinic in Utah. Best care, free parking, immaculately clean.

I love this man. He is so competent, careful, thorough and effective. I heard from my brother…read morethat I could get eye surgery, for cataracts, and also to correct my dismal vision. Since second grade I've had glasses and later, contacts. I am 72 and had cataracts, astigmatism and I was near and far sighted. When I look now through my old glasses I get knocked on my a**. I'm an artist so this was inconvenient at the very least. My coke-bottle bottom glasses were wearing holes in the bridge of my nose. Dr. Skoog gave me surgery for cataracts, Medicare paid for it. At the same time I additionally had to get Toric lenses for astigmatism and they were $1100 per eye, totally worth it. Do you want to see, or don't you? Seeing is good. In case I was shaky or iffy about Dr. Skoog, my brother and some of his friends had had surgery with him. My sister-in-law researched him aggressively and found him superb.