My prescription was sent in and I received a phone call right away asking if I wanted to pay for it…read moreover the phone and would I like it delivered. It has been almost three weeks. When I called after two weeks I was told that it was almost done. Now I sit on hold for over 15 minutes on hold to be told they need my credit card again because the label was shredded and never filled. Very poor customer service.

A true family feel and terrific service, awaits you here at Brighton Eggert Pharmacy. They get to…read moreknow you and yet have all the modern tech helpers for you. Texts, Personal phone calls, Website, recorded calls letting you know your meds are ready. They have a post office, Fax, Copy and all types of necessary items usually found in a drug store. They have a gift for every occasion as well as CBD and compounding for specialized needs. I drive from East Amherst to go there. It's an old-fashioned neighborhood Drug Store.

Words can't describe how great this pharmacy is. Always professional first rate customer service…read more They go above and beyond every encounter. Old school approach, although pharmacists are all highly advanced and knowledgeable. Family run God Bless them for competing with the big ones.

I live just a block away and have only been in here a few times, but it's a very nice little…read morepharmacy that's pretty similar to a Rite Aid in the sense that it has a lot of home decor. They actually have a lot of great gift items, greeting cards, and medical supplies. The staff have always been super friendly and helpful any of the few times I have been in there.

I have been coming here for meds for about a year. My visits have all gone smoothly, including two…read morefor shingles vaccines. They will contact you by phone, text or email when your pickup order is ready. The drive through for pickups is convenient. Interactions with employees have been positive. I can recommend this pharmacy.

Waited for nearly an hour to get 10 printed photos, im missing some they didnt give me all of them…read more then they leave me on hold on the phone for now at this point 30 mins and still waiting. ridiculous and a joke

I ordered a larger poster board and when I went to pick it up the guy cashing me out realized it…read morewas printed on a 24 by 36 and said he wanted to reprint it because he couldn't cut it to be 20 by 30. I told him it was fine to just cut it but he was very nice and insisted on reprinting it for me. A few minutes later an older gentleman came over and started questioning why he didn't just cut it and he explained it wouldn't match up with the frame so he couldn't. It finished and the older gentleman was so mad that it was reprinted and when he handed it to me wouldn't even smile and I said thank you and he didn't say a word. As I'm walking out the door I can hear him pretty much blaming me on asking it to be reprinted and talking bad about it. I think that's terrible customer service especially when I paid for a 20 by 30 not 24 by 36. I hope that gentleman figures out some better customer service especially when he messed it up in the first place by printing it on the wrong size.

This review is for the pharmacy only. To say nothing…read morepharmacy works short hours and with meal break which are not reflected in shope hours, they are extremely inefficient. I had a severe respiratory infection and for four days I could not get my prescription. If it would not be so though, I would have probably skip my review although there were many cases when medicine was not ready in time or not prepared at all. When my doctor learned I suffered three days without the prescribed medication, she moved the prescription into my nearest supermarket, where it was ready in a matter of couple of hours. I do not like an idea of waking in a store, although in mask, spreading my bugs, but 2 hours versus several days makes a lot of difference. Never ever I will use that pharmacy again

Owned by Connor MacLeod of the Clan MacLeod…read more Well they do have slightly higher prices than I would hope for a little neighborhood pharmacy, but what I really love about this place is that they are just that. A little friendly neighborhood family-owned pharmacy. These kinds of places have been largely run out of business by the likes of CVS and Walgreens and Rite Aid. It's really good to see that there are still a few left in business, and for that reason I would always give these guys my business over any of the major chains if possible.

Cool Vaginal Secretions! Is what I say to girls that get excited over me…read more This is actually a Target store which is pretty busy and sometimes hard to get into depending on the Day and The Time. The CVS is inside it and is basically just the Target Pharmacy with the CVS Banner on it and it is a good Pharmacy although it's really expensive but the good thing about it is that if you happen to be in Target and you need some CVS stuff then it's all in one go. But if you want to come specifically for the CVS then I totally wouldn't do it if I were you because having to come to a Target just to get your Pharmacy stuff could be really annoying and having to deal with all the Target crowds could be a little bit of a waste of time for you especially in this Plaza cuz it's right on Niagara Falls Boulevard which is one of the busiest roads with one of the busiest malls and I would just steer clear unless you happen to be shopping at the Target. Barbie says: CVS must stand for Carries Various Sundries. Their prices are usually expensive, but if you sign up for the rewards card, you can use different coupons to make things more affordable. This place has my favorite hair ties.

Nothing but positive things to say about this CVS. Victor, Ann, and Kim are all so friendly and…read moreknowledgeable of medications prescription and OTC. It is a great touch that they get to know you and actually remember you. I have been filling my scripts here for 1+ year and will not b switching anytime soon!

Slow, cant fill compleat scrips. 8 days to get 10 pills of 180 pill script. Be ready for 10-20…read moremin. Phone hold. Instore pickup 15-30 min. Waiting inline

This review is for the Pharmacy specifically, and for the Walgreens app…read more This pharmacy used to be open 24/7, which was a dream for anyone who works odd hours. I happen to work overnights, and ever since the Covid Era this pharmacy has had limited hours and staff. I used to be able to pick up my prescriptions before or after work - but not anymore. Now, they're closed when I wake up for work and they don't open until three hours after I get out of work. Because I am an adult with a life and other obligations: it is difficult for me to get to Walgreens to pick up my prescription at the very moment it is ready. I recently went into the pharmacy to pick up a script that the app said was ready and - they had cancelled it because I 'did not pick it up in time.' This is not the first time that this has happened to me. I promise I am not lazy, it is just impossible for me to get there the same day. If I have to wait a couple of days - screw me, I guess, because then the prescription has been cancelled and I have to wait 45+ minutes in the store for them to fill it again. On my most-recent trip, the cashier was...and I'm sorry to say this, but I didn't get her name...a hood-rat looking young woman. She had a bad dye job, too-dark makeup, and a nasty attitude. I'd ask her a question ('How long after a prescription is ready do you cancel if it it isn't picked up?') and she'd respond with rolled eyes and an unrelated question ('Did you wanna wait for it or nah?') She mumbled a lot, too: not just to herself but also while speaking to me. She was barely audible, except when I said: 'No, don't bother filling it, I'm not waiting,' and I turned to walk away. Then is when she SCREAMED: 'Well that was rude!!!' Oh, I was rude? For expecting to pick up my prescription that the app said was ready & waiting to be picked up? Alright, then. I filed a complaint about her on the Walgreens site. I moved my prescriptions elsewhere. This pharmacy is a joke. The app is annoying. You can either enable or disable notifications. If you don't enable notifications then you aren't notified when your prescriptions are ready. And a lot of times, you'll get a 'Your prescription is processing' notification, then a 'Your prescription is ready' notification immediately followed by a 'Your prescription is delayed' notification - and then no further notifications, so you have no idea whether your prescription is ready or or not unless you call the pharmacy. I've called the pharmacy - the typical wait time to speak to a live human (not even a pharmacist - just a cashier) is one hour. And If you do enable notifications then you will be notified when your prescriptions are ready BUT you'll also get notifications for when sunscreen is on sale, or what Memorial Day groceries deals are happening, and MORE notifications for every other item that is on sale.

Very helpful and fast here. But the pharmacy line can be long and they usually can't answer the…read morephone so it's easier to do online to refill it. But everyone that works here is very friendly so far.

I pick up meds here every week. They see I'm sitting in the drive thru but they don't care. They…read moredon't fill prescriptions until you show up. Every single time I get a message saying it's ready for pick up then they say "that gonna take 10-15 minutes to fill. If you're in a rush don't bother stopping for your meds. The lady working the drive thru at approximately 11:25 on March 31st is incredibly rude and was In a terrible mood. Save your money, save your time, go to any other pharmacy because this one sucks.

Terrible. They merged two Rite Aid and do not have enough medication to fill the scripts every…read moresingle month. They have to give you partial medication and you have to wait days or you don't get it at all.! How do you merge two Rite Aids and not be prepared? I was even told by the manager that I should look for another Pharmacy besides rite aid. because it could be six months before they could sort out the medication shortage.. what the hello!!! Insane. I miss my old rite aid on Nash. Sorry that Monica followed over to the one on meadow. Was hoping she would have left ! she was the only downside with the old rite aid. Monica is horrible ! She over steps her boundaries. Thinking she's a big shot and can speak for your dr. Even told me that I don't need my medicine lol I'm glad she thinks she my dr ! She's rude and should be fired ! Condescending know it all! Whenever I see she's working I turn around and leave immediately and will return when I see she's not there! can't stand her! She purposely holds up the line by talking and talking and talking to the person in front of you who's already at the register.. asking them dumb questions even when they say they don't need anything else.. she loves to hear herself talk ! and if you call and get her on the phone good luck because she doesn't shut up with all her ridiculousness!

Used to love this pharmacy until the pharmacy manager retired and a new one took over. Went to pick…read moreup a script for my husband, only to find out she had filled two prescriptions for me that I had not requested and did not need. She also took it upon herself to call my doctor and switch my medication without informing me. Love the clerks here but this was too much. I'll be going elsewhere. Called their corporate customer service number. Was told someone would call me back. It's been more than 24 hrs and they have not called.