The whole experience was horrible and scary . I would not come here it's not worth it because this man and the customer service by the men that load everything was horrible but especially this man . We or two women being ganged up on nobody corrected this Coworker, for his unprofessional comments, kept talking shit to his buddies, and another customer where the old man waiting behind us got impatient, got in my face put his middle finger in my face where he was an inch away . Mind you there was five other ports where they could've hoped this man. The whole situation was started by this man in the photo. Seriously it's all could've been avoided if they just hired professional men. Front office was amazing. They need to hire men like that to the docking section. It's not worth coming here you're gonna be attacked in mistreated. read more

Tops Kitchen - Horrible service. This man completely unacceptable unprofessional kept literally talking shit about us to his buddy's - Cabinetry Near Me - Miami, Florida

Don't have much options in kitchen cabinets. Nice selection of sinks. Cabinets come in standard measures, so you can't custom order them.

nice selection of cabinets , granite and sinks. quality is the best for the price. being a client since 2016 .

Called 1 hr ago to make appointment with sales. They said no appointment necessary. Now I'm standing here 30 min in the store waiting for somebody to help me. Only 2 sales people and nobody even acknowledges me or says hi to me. Looks like they only have 10 style cabinet doors and I like none. So is this waste of time? read more

Tops Kitchen - Cabinetry Near Me - Miami, Florida

If I could give negative stars ratings, I would for this business. They may offer the lowest pricing for kitchen cabinets than everyone else, However, be prepared for a nightmare when dealing with these people. There is absolutely no customer service or customer satisfaction. They will never give you an honest answer, make false promises, take your money and leave you with not only incomplete materials for a complete kitchen installation but also damaged materials that they will refuse to exchange. To top it all off, the quality and the craftsmanship of the cabinets are extremely poor. I waited 2 months for my cabinets to arrive from China. Then the installation materials were incomplete (doors, side panels, and moulding were missing). I was promised the missing components in a week's time, which turned out to be 1 month and 2 weeks! When it was finally available, most of the doors were scratched up from them cutting and installing the glass in them. I personally took the doors back to them and It required a lot yelling to get them to switch the doors for me. To prove to you the owner, Charlie, doesn't care for his customers, he said to me: "I'll give the new door so you can stop wasting my time!" My kitchen is still not complete and it has been 3+ months and I've paid them in full. My advice is to pay the extra $1700-$2000 and save yourself the extreme headache. Sometimes it's worth going through some obstacles to save some $$ and get some nice quality things. This is not the case here. Take my word for it, you won't be saving anything in the long run. Look into Stone International, my parents' kitchen are from them and they had a very good experience with them. Avoid Tops Kitchen. read more

These guys are the worst business I have ever dealt with in my 30 years of remodeling homes. I purchased over 100K in cabinets per year and they have lost that business for good! This is the last of a number of bad dealings with them but never again. Ordered kitchen and bath cabinets from them and on delivery none of the cabinets had auto closing doors or draws that I paid for. Then they tried to tell me I didn't order them but the invoice spoke for itself. Also the order was missing three side panels and had to order them separately and pay in advance for them. Also scratched bath cabinets. Eight weeks later they called for me to pick them up. I got to my clients home and realized they were the wrong color and style. Went back to get the correct ones and they tell me I ordered the wrong ones. What??? How could that be when I gave them my original invoice for the cabinets and they used that info to order the panels. Not my fault no way no how!! The bubble gum chewing women who work at that place are extremely rude, they don't give a dam about anyone and then they get snippy and speak Portuguese amongst each other and laugh. Honestly it's the closet I have ever come to punching out a sales person!! So after refusing to provide the correct panels without paying theses extortionists another 130 dollars I demanded to speak with the owner or someone who can override this brain dead idiot but she popped a bubble and snipingly said he was not available and refused to call him. She even had a slight smile on her face like she was enjoying annoying people. Then after me demanding over and over to call the owner she made a fake call and said he was not answering. I finally left the premise royally pissed off to say the least with no satisfaction and feeling I have been ripped off. It was undoubtedly the worst purchasing experience of my life. I can't believe they are even in business. Don't walk..... RUN from this company!!! read more

We ordered a vanity and granite top for our bathroom.. We were promised that the granite would be sealed--it was not...we went back and spoke to the person who sold it to us.(who said it was supposed to be sealed)..she sent me to the manager and he said it was not sealed...turned around and walked away..How rude can you get read more

DONT WASTE YOUR TIME HERE!!! I order a whole kitchen weeks in advanced come to fine out pieces where missing and nothing was ready for pick up. I had to wait 4 hours for them to find replacement in there warehouse.... this place is a joke. 10 guys here and no one knows where anything is read more

I did not have the bad experience from other customers, but the reviews some familiar, I got charged for things I did not order and extra cabinets. When I found out that the the company is from China, I got a bad feeling, no customer service at all! read more

"Ugly Patchy"! It deserves NEGATIVE stars! Extremely unprofessional and the worst quality and services. For example, they mismeasured, then after many months of promises, no shows, denials and excuses , offered an ugly patch to the backsplash. read more

The worst!! I was just in the pompano store and they have the worst employees and service of any store I have ever walked into. We stood there for about half an hour with several of the employees sitting at their desks doing nothing looking at us and not offering any help. Finally, a lady walked over and was very short with us then she disappeared. Not sure how they run this business with this kind of service and horrible help but I walked out and will never be back at this disgusting store. read more