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    Sawgrass Floors

    3.4 (27 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Sawgrass Floors

    Carpet installation

    Floor installation

    Sawgrass Floors Photos

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    OWNER JOHN C. ARNETT MISJUDGED OUR FLOOR HEIGHT, WE NOW HAVE 1" GAPS EVERYWHERE. We have spent almost $30,000. We must now remove and replace our floors again. Please see pics and invoices I have included that show the tragic damage our home has suffered. We have 1" gaps under two single interior doors, two double interior doors and three sets of closet doors and all their casings. We had a 1" gap under our custom kitchen cabinets, but he charged us an extra $200 after install for a horrendous wood patch that still has the imprinted blue ink lumberyard stamps. We also have two single exterior doors and two double exterior doors that now have a very high threshold which has caused a trip hazard. We had to pay to have our TV lowered so it would fit into our entertainment center, our kitchen bar is too high, our custom drapes too short. In the pics of our invoices you will see that the original invoice was for 6" baseboards, AFTER the install John said we would need 7" baseboards, and he charged us an extra $420. When he came we showed him the short casings, he said he could replace those for $1,022 which we paid, but his fix was a single layer on the front of the doors leaving the inside with the clearly visible gaps as shown in my pics. When I text him his response was that we didn't want plywood sub floor, which is true, but if he knew the floor he was installing needed a sub floor to have the same height he should have offered us an alternative to wood to go along with the waterproof floors we purchased from him. All this was after a two month delay of the promised Oct 11 installation date after we bought an "in stock" item. So here we are in our retirement years out $25,000 to Sawgrass Floors, we endured a 2 week floor removal and install, paid a cleaning crew $1300 afterwards and we're now faced with having to remove the entire floor and replace it again. Please read the other Google review about Sawgrass Floors added by "Vasko family" 4 years ago that says "they clearly did not understand the varying heights of the floor". A picture is worth a thousand words, please take the time to look at the invoices and pictures I will add to my Google images. I also included a link to more images here: https://photos.app.goo.gl/c3sPtU2WDZmgsdMs6  I understand that we all make mistakes, but making a mistake and not owning up to it and fixing the problem is greedy, shows poor character and terrible business standards. Everything I have written is well documented in the invoices and images. I hope this helps other consumers avoid this business.

    Dustin H.

    These guys really did a great job. Good prices, great service. The owner was very hands on, coming by and checking on the job and making sure all the details were done right. I had a tight deadline and they made sure I met it. We had Sawgrass Floors put down the wood look porcelain tile. We shopped their showroom, big selection, picked out our tile, and the job was rolling that same week. Installers did a great job, really well done. Check these guys out

    Organic Bamboo flooring expertly installed by Sawgrass Floors - thank you!

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    1 year ago

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    2 years ago

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    7 years ago

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    4 years ago

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    9 years ago

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    8 years ago

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    7 years ago

    Negative experience. Poor finish and poor attention to detail. Miss-truths and unprofessional. Unsatisfied customer with this Company.

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    12 years ago

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    11 years ago

    Negative experience on a number of fronts working with this company. Definitely would look elsewhere for your flooring needs.

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    9 years ago

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    Review Highlights - Sawgrass Floors

    John (the owner) came right over to assess the damage and told me that they could replace the damaged planks.

    Mentioned in 13 reviews

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    Floors Direct

    Floors Direct

    (38 reviews)

    Trying to shop for wood panel flooring vs vinyl. Upon entering this Floors Direct store I was…read moreimmediately greeted by Tony the Salesperson. The showroom is beautiful and the multi-colored styled wood flooring allows you to get a first hand idea of how the wood will look on your floor as you step on them. He explained the structural differences between certain wood panels vs vinyl. He explained in simple terms various issues and concerns that I was contemplating. The RightWood premium durable floors are about $3.50 a square foot which includes the moisture padding. The installation is additional of course.

    We had been talking about redoing our floors for the past couple of years but couldn't make up our…read moreminds between laminate flooring, tile that looked like wood, or porcelain tile. We finally bit the bullet and decided to go for it. We spent a couple of months going to a bunch of tile stores looking at flooring and were finally able to agree on 24" x 24" porcelain tiles with a rectified edge. We found a tile that we liked and worked with Clay to order it. Clay came out to our house to measure and we paid a deposit on the tile to get it shipped to their warehouse which took a couple of weeks for the tile to come in. They're really good about working with you if there's a delay and you need to push back a date. Each subcontractor who came out was fantastic. The tile guys did a great job with the install. At the time we were tile shopping, we thought the 24" x 24" tiles were huge, but now that they're in our house, we realize that 36" x 36" wouldn't have looked odd. We paid a little extra for virtually dust free tile removal which was DEFINITELY worth it because we didn't have dust all over our house. I recommend that you get that if you're redoing your tile. The guys who came out to install our baseboards were just as amazing. Nothing in our house is normal and of course the walls are not straight. They made sure that the baseboards looked right. They even put the kick plates and trim back on the bottom of our cabinets. We had a couple of very minor issues which were dealt with professionally and promptly. I would definitely recommend this company if you are redoing your flooring. We now have beautiful floors and are extremely happy customers!

    Distinctive Carpet & Tile - The Best Flooring Options for Homes in South Florida's Climate

    Distinctive Carpet & Tile

    (48 reviews)

    Paul assisted me every step of the way and made sure I selected a durable carpet that fit…read morecomfortably within my budget. I had so many questions about fiber, pattern, carpet pad, durability, and care, and he took the time to answer every single one without rushing me. The subcontractors were professional, efficient, and worked quickly. During the installation, I started feeling overwhelmed thinking about how much cleanup I'd have to do afterward--but to my surprise, they left absolutely no mess behind. From start to finish, the entire process was smooth, informative, and stress-free. Highly recommend!

    Definitely worth the drive up to Davie to visit Distinctive Carpet & Tile. The store is clean and…read moreoffers a great variety of flooring. Upon my initial visit I was greeted by Jason while he was taking care of other customers. Jason was patient and helped me select a tile that matched a picture I showed him. What I absolutely loved about Jason was his concern about getting the correct dimensions for my job. I live a distance away but that was never an issue with them. Paul came out to my home to measure correctly and get a feel for what I wanted vs what would be most suitable for my room. Paul convinced me to go with a larger size tile in a lighter color. I was doubtful at first but decided to follow his lead. Best decision!!! My floors look fantastic! Their installer is superb. I look forward to working with them again.

    Cutting Edge Floors - Original family room before renovation

    Cutting Edge Floors

    (9 reviews)

    Great job! Brett's a total pro. Seasoned, professional and accommodating. They're quite busy yet he…read morewas kind enough to expedite a project well in advance than initially planned. Matt and Nick showed up strong. Needed a 50+ year old large living wall mirror removed. Was an eye sore and quite cumbersome. You'd never know it was there now! Needed pretty extensive drywall repair, priming and painting. Looks totally on point. Blends in perfectly w/ the other 1/2 of my living room wall. Needed to also add baseboards. Looks equally as great. Elevated the entire area. High quality craftsmanship, good communication flow, punctual and very clean. All at a very reasonable rate. Def. recommend!

    Cutting Edge Floors, LLC is a great company to do business with! Working with Brett, Adam and their…read morecrew was a wonderful experience. I am extremely thankful I called for his services, as finding a professional, reliable and dependable contractor in South Florida is not an easy task. The team was punctual, dependable, knowledgeable, and their attention to detail was greatly appreciated. Their expertise was more than evident in their work, not only did they complete the job as expected, but the result exceeded my expectations! The newly installed floors and baseboards look fantastic! I am keeping Cutting Edge Floors, LLC in mind for any future projects as Brett is a full interior remodeling contractor, and he can pretty much tear down your whole house and rebuild it if necessary. I highly recommend Brett and his staff as they deliver quality work and are extremely dedicated to customer satisfaction. Thank you so much for a job well done!

    Sawgrass Floors - flooring - Updated May 2026

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