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    Pride Flooring and Home Decor

    4.8 (93 reviews)
    Closed 8:30 am - 5:30 pm
    Updated over 3 months ago

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    Pride Flooring was awesome. I got what I needed quickly...they gave me some really good advice on what I needed to buy for my bathroom project and their prices were great. It was so nice to walk into a place and get 1-1 helpful service vs. these huge warehouses that don't have the best support.

    Old floor with poor transition
    Amber D.

    Pride Flooring did a GREAT job replacing my floors. They are a Costco vendor so it was really easy to set up an appointment to discuss what I needed and get a quote. Joe came to my condo and brought samples and was able to walk me through what needed to happen. He worked with me on ordering and scheduling installation, my work schedule got very hectic, so I appreciated the flexibility! The installation team was very professional and got the job done ontime. The quality of their work was excellent! I'm very happy with my new floors! I got the living room, 2 bedrooms, and all the closets refinished. The closets had gross old carpet and the bedrooms had an elevation difference so they built the floor up to have a smooth transition. Also there was some damage to the tile underneath the old floor near the kitchen that they patched and made it look beautiful! Highly recommend!

    Wood Stair.

    The team at Pride Flooring and Home Decor was incredible. Not only did they provide excellent service when retiling our bathroom floors, they also took the time to explain the process in detail. Their commitment to ensuring we were satisfied throughout the project was absolutely amazing. Thank you everyone at Pride Flooring and looking forward to our next home improvement. Donald &Terri

    Pride flooring provide super service from A-Z! I installed Laminate over Tile. Ran around all over Miami to find the right floor, price, cost of installation and professionalism. From the get go Joe explained every detail of the products and how it fits my particular setup. The installation crew: Daniel, Brett & Fernando. These guys provide detail installation beyond what you could imagine. I also ended up installing new baseboard and door molding. Every single cut they made was surgical. My wife and I couldn't be happier than what Pride flooring provided. ¡Los pisos Pride brindan un excelente servicio de la A a la Z! Instalé laminado sobre azulejo. Recorrí todo Miami para encontrar el piso, el precio, el costo de instalación y el profesionalismo adecuados. Desde el principio, Joe explicó cada detalle de los productos y cómo se adaptan a mi configuración particular. El equipo de instalación: Daniel, Brett y Fernando. Estos muchachos brindan una instalación detallada más allá de lo que puedas imaginar. También terminé instalando nuevos zócalos y molduras de puertas. Cada corte que hicieron fue quirúrgico. Mi esposa y yo no podríamos estar más felices de lo que nos brindaron los pisos Pride.

    a kitchen with hardwood floors
    Emmanuel D.

    After countless days of researching, browsing, and analyzing what felt like every floor Miami had to offer, we stumbled upon this little gem. The moment we walked in to the store the staff was extremely friendly, informative, and ensured that we understood the full scope of all of their products. Mind you I was in the market for Luxury Vinyl and everything I saw was as thin and flimsy as a newspaper. But Pride Flooring was on a whole other caliber of quality!! I was absolutely stunned at how beautiful and premium all of their products felt, plus the warranty that came with the floors was just unbelievable. Without a shadow of a doubt we ended up moving forward with them and purchased a beautiful wood style luxury Vynil. It was back ordered like mostly everything is these days but the team was extremely responsive, and ensured that we were up to speed with everything that was going on along the way. When the big day arrived and the floors were in the installation team showed up at 9am on the dot as they had promised and worked relentlessly to ensure that each and every plank that was laid down was perfectly installed to the T. Brett was extremely kind and went out of his way to treat my home as his own when installing the floors and my wife and I couldn't be happier. If you are even remotely thinking about installing floors in your home LITERALLY stop looking. PRIDE FLOORS IS THE ONLY OPTION!! You can thank me later.

    David Eastman
    David E.

    The very best from the help in choosing the flooring to the installation to the follow up to the cost. Very grateful to Joe, Alejandro, Oswaldo and Marc. A great job!

    Living room

    We are so grateful that we found Pride Flooring and chose them to remove and install new flooring in our home. From the beginning, they were thorough in explaining to us the different types of flooring and with giving us plenty of time to figure out what worked best for us (Their showroom is amazing). We never felt pressured which was important to us. We had a horrible experience with another company that was just trying to make a quick transaction from us. Fast forward to actually getting the floors done.. the team was excellent! Oswaldo (Ozzy), Alejandro, and Brett did a fantastic job in our home. Very thankful for their hard and detailed work. Joe and the team kept communication throughout and went above and beyond to make sure everything came out the way we liked. They did our living room, kitchen, entry way, and stairs. Our next project will be the bedrooms and we are for sure going to contact them again!! Thank you Pride Flooring and Home Decor!!

    Martha G.

    This is the second time we purchase flooring from "Pride Flooring". The first time was a couple of years ago. We had such a wonderful experience that when it came time to upgrade the rest of our house I went directly to them. Joe explained the product very well and took the time to show us varios options. The installers are extremely professional and they did an excellent job!. Renovations can be very stressful, but hiring a professional company like "Pride Flooring" will definitely make the process a lot smoother! I highly recommend them.

    Amanda H.

    Can't say enough great things about Pride Flooring. Reliable, honest, good selection, great work, a pleasure to work with. We wanted to change the floors of the 2-bed condo we just bought, a colleague referred us here, and we are so happy she did. From sales to management to installation -- everyone was fantastic. They had a great selection, and Joe was awesome and a huge help in deciding what product to use. He is very knowledgeable, listens well to what you want and need, and gives great advice. Flooring is complicated and a scary project for a new homeowner. Plus, as many condo owners will tell you, getting things like this straightened with the building and all the codes can be crazy. I think we had an even crazier time than usual figuring our our floors - our unit is weird, and our building management were not communicating well - but Joe got us through it patiently and cheerfully, like a total champ. Pride flooring was our ROCK during the whole process. Once it got to installation, Jordan and Manny did a great job and were really nice! They installed our chosen LVP and new baseboard in only 2 days, and it looks FLAWLESS! The unit has several strange, tight corners they had to work around but they did it, it all looks perfect. Exactly what we had hoped for. Our new home looks amazing. We could not be happier. Thanks Pride!!

    Love this new waterproof luxury vinyl plank! Good call, Joe!

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    8 months ago

    Excellent team responsive accurate good quality in installation and always fast responses

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    2 years ago

    Great service and everything was quick and on time. Very happy with the product and the overall service.

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    Business owner information

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    6 years ago

    These guys are Pros. Joe was knowledgeable, transparent, and educated us on making the best decisions for our flooring needs.

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    Ask the Community - Pride Flooring and Home Decor

    I would like to install Vanil wood looking floor from floor decor for small 1 bedroom 1000 sq foot apartment in sunny isles with permits. Floor must be installed all over apartment including bathrooms? How much approximately labor only?

    Don’t See Your Question? Ask Away!

    Review Highlights - Pride Flooring and Home Decor

    Desde el principio, Joe explicó cada detalle de los productos y cómo se adaptan a mi configuración particular.

    Mentioned in 37 reviews

    Read more highlights

    Empire Today

    Empire Today

    1.7
    (84 reviews)

    Highly recommend them. First let me start by saying that the communication with Empire is contact…read moreand clear. Immediately after posting the need for floor installation, I was on the phone with Eric, one of their sales reps., and we schedule a physical inspection and measurement of the property in question. The next day we met at the townhouse. Eric was concise, prepared, knowledgeable, and considerate. I presented him with the needs of the project at hand and he presented me we a set of options based on my budget. He was patient enough to let me make up my mind as I listened to other offers and compared quotes. And when I settled on Empire he immediately helped me schedule the installation. Getting the job done was flawless. Vanessa, who orchestrated the installation from Empire central, is quite good at keeping you informed, and maintaining the installed and me in constant contact as they made their way to my property for installation. They even called me when the installers picked up the materials to let me know they would soon be on the way to the property after another stop! The team in charge of the installation, led by Oscar Silvestre, was also incredibly profession, friendly, and knowledgeable. They did a job that years prior had taken installers an entire day in only half with double the quality of the previous installers. All in all, I was immensely satisfied with the job Empire did on my property. I thank them and for the reasons listed above highly recommend.

    am utterly disgusted and furious with Empire Flooring. After investing over $10,000 in their…read moreflooring, which is now bubbling and defective in my bedroom, their warranty service has proven to be a spectacular failure. I was given a service window for today, from 8:00 AM to 6:00 PM. I cleared my entire schedule, took a day off from work, and lost a full day's revenue to be available. No one showed up. Not a single technician. Worse than the no-show was the complete and total breakdown in communication. I called Empire Flooring's customer service three separate times throughout the day, desperate for an ETA or an update. Each call was an exercise in futility. The representatives, while polite, were utterly powerless. They admitted they could not get in touch with their own service technicians or dispatch. They couldn't even reach a service manager. Not once did anyone from Empire Flooring--not a technician, not a manager, not a dispatcher--have the basic decency to call me to inform me they were running late, to provide a new ETA, or to tell me they weren't coming. I was left in limbo for ten full hours, staring at my ruined floor and waiting by the phone like a fool. This is not just poor service; it is profoundly disrespectful and unprofessional. You have wasted my entire day, cost me money from my job, and shown zero regard for my time or my significant investment in your product. The complete lack of internal coordination and customer courtesy is staggering. My expensive flooring is defective, and your company has demonstrated it cannot be trusted to honor its warranty or perform the most basic customer service function: communication. I am beyond disappointed. I feel cheated and ignored. Save yourself the immense frustration and financial risk. Look elsewhere. A company that treats its customers and their time with this much contempt after taking their money does not deserve your

    Nathan's Carpet

    Nathan's Carpet

    3.9
    (7 reviews)

    Jorge and his team are fantastic! I am a property manager so it's important for me to have clear…read morepricing and timing. Jorge made everything very, very easy in addition to providing excellent pricing! I typically go with an LVP from Home Depot, but for just a few cents more per square foot, he provided access to a far superior product. Jorge started and ended on time and the installation was perfect. The team forgot one small item and they had no issue making it right immediately. I could not be happier with the outcome and will be using him again (and again!)

    WARNING! WARNING! DANGER!!! DO NOT HIRE!!! DO NOT TRUST! My…read morecompany hired Nathan's Carpet and we regret the moment we met the owner, Jorge. He ran over to our job site and GUARANTEED that he had a competent team of installers that could do the 1600 sq. ft of commercial carpet installation and the 1300 sq. ft. of commercial sheet vinyl installation for our client. He talked a big game about how "experienced and professional" his crew was. But he needed the money right away in order to secure this amazing team of installers because they were" SO BUSY." The day after we gave him the initial deposit, we tried to reach him and he had "gone on vacation to Italy." At no point BEFORE we gave him the SUBSTANTIAL deposit did he ever tell us that he would be gone for almost 3 weeks. Well, that should have been A HUGE RED FLAG! But we made the mistake of trusting him. This was a very time-sensitive installation, as the client was only closing their location for 10 days so that we could accomplish all of the flooring, painting, custom lighting, and custom cabinet installations. The floors had to be done first, of course. The day before the installation, of course Jorge answered the phone. He expected that next payment the following day. He told us his guys would be at the site "tomorrow morning at 9am." They showed up at 11:45am, but only after we were forced to drive over an hour to confront someone at their warehouse and pressured them to call Jorge "in Italy" for an answer. He refused to tell us who would be in charge at the installation. He went to Italy and left a group of men with zero guidance. Needless to say, the installation was a mess! There were jagged edges, carpet lifting, glue EVERYWHERE, and even an ENTIRE 15 FOOT LENGTH OF FLOORING that was missing carpeting! Who does that??? Nobody bothered to check to see if the carpet was actually completed. But they made sure to send videos of the "completed work" and Jorge IMMEDIATELY came out of hiding to pressure us to pay the balance. The guy that took the video was, literally, speed-walking through the location. It was actually comical. Until we saw the installation. Thankfully, we refused to pay until we had the chance to go to the site the next day. That's when we discovered the mess. We had PLENTY of carpeting to have completed the installation. This was just the first example of the LACK of honesty, professionalism, expertise, and leadership. The vinyl installation was, and IS, the most horrific BUTCHER JOB we have ever seen. Neither Jorge nor any of his installers performed the MANDATORY MOISTURE TESTS that are an INDUSTRY STANDARD for installing over concrete. Although he LIED to us and told us that he had, we later discovered his lie when several areas started bubbling and lifting within 2 days of installation. He did not perform the test. His installer butchered the vinyl, left it with huge gouges, glue was everywhere, and now almost half the vinyl has lifted or has been compromised in one way or another, thanks to the irresponsible and careless owner of Nathan's. The installer was the first person to reveal to us that the prep work was done incorrectly, as it would have also required a self-leveling product to prevent the bunch of pebbles that are now protruding through the vinyl. Not to mention the bubbling and lifting. We are now faced with having to pull up the entire floor and replace the disaster his crew left behind. We actually had Jorge come to the site to see the mess because he insisted that we had to give him "another chance." The installer did come back and ended up making it worse. He peeled back the vinyl and tried to reinstall over the improperly-prepared floor. And even MORE bubbling happened within 24 hours. It's a disaster! Of course, Jorge is nowhere to be found now because that's his M.O. He hits and runs. Nathan's Carpet should not be in business. He will talk a big game, take your money, and absolutely disappoint you. He will not deliver quality work because he is incapable of it. By the way, we hired 2 FORENSIC FLOORING EXPERTS to assess the installation and to confirm what was causing the vinyl to bubble and lift. Both gentlemen (from 2 different companies) confirmed and concluded that the preparation was not done properly and that the entire floor needed to be lifted because STEP ONE had been done incorrectly and that caused the domino-effect disaster. We have emailed, called, and texted him but he has GHOSTED us. He lies and has taken our money. Do NOT HIRE THIS MAN OR HIS COMPANY. We are suing him, of course. He has already been sued by another customer and ORDERED by the Court to pay her, but he has refused to pay her. This is PUBLIC INFORMATION as that client also posted her story on the internet. Just look up "Complaints against Nathan's Carpets." Or you can go to the Miami-Dade Clerk's website and search Civil cases with his name, Jorge Braschi. You will see that we are not lying. DO NOT HIRE HIM OR HIS COMPANY.

    Pride Flooring and Home Decor - flooring - Updated August 2026

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