I had my car towed to Top Line after speaking with Omar. This was in early April of 2020. He told me that he would work on my 2013 BMW himself. After several weeks of not hearing from him I called to only be told lie after lie after lie. After 4 months of phone conversations with Omar he told me he has to send the car to BMW for reprogramming. I thought great we are almost done. I had to wait another two weeks for him to call me to pick up the car. In mid July of 2020, upon picking up the car I noticed it was washed very well and looked to be detailed to some extent. Very nice, I payed him but he couldn't give me a receipt of the work done because it was Saturday and his secretary left for the day. He then told me that I need to come back to have the skid plates put back on. I thought this was odd seeing he had the car for 4 months. But i was excited to get this car back. I paid him $1300 and was about to leave when my engine light came on and a drive train malfunction warning. And I noticed that my radio knob was missing. I told Omar the issues and he told me to come back next week. When I returned the following week he could only find two of my skid plates and told me he ordered the radio knob. WTF the nightmare doesn't end. He put the two skid plated he could find on my car and fixed the glove box that some how got broken. As I was waiting his customers would come up and ask about their vehicles and I heard the same lies told to them as he told to me for four months. Unbelievable right? But no this id how he operates this business. After he put the skid plates on and told me that he would order the missing one . He started to look through other BMWs for a radio button after telling me he would have to order the entire panel for $1400 to get the button and wasnt going to do that. He didn't find a radio knob that fit and he told me he will try to get one from the junk yard. Again WTF I didn't bring him this car missing stuff. After I told him what was missing he explained that it must have happened at the BMW dealership. Missing was the tow hook, radio knob, the manual and fuse box layout, car registration. And what was broken was the drink holder, the floor in the trunk. And he gave me an extra screw that he doesn't know where it came from. But the nightmare isn't over yet. I brought the car to the Norwood, Ma dealership and they told me that the coil packs were not changed and Omar kept the new ones I gave him for the car. Also he will not give me a receipt of the work he did and the car still gives me alarms and codes. I now have new issues I didnt have before bringing this car to Omar. Drivetrain Malfunction, engine light, charge pipe keeps coming off, And Omar will not return my phone calls. If you want to get stuff stolen out of your car and have things broken on it and possible have parts taken from your car to fix other peoples cars. And wait forever to get your car back. Then this is the place for you. And overpay for sub par work were Omar will not warranty. Then Top Line Motors is for you. If 1300 dollars is the price of the education I had to pay for to never bring any vehicle to Omar and Top Line Motors then Im glad it didn't cost me more. I trusted Omar to fix my car and payed him well to only have more issues and no return calls for the missing parts and the work he said he did. DO NOT BRING YOUR CAR HERE. Omar gives this profession a bad name. There are honest shops that do quality work for a fair price but Top Line Motors isn't one of them. There are no good reviews of Top Line Motors these are people that know Omar. I wish I read Amanda L. review before I came here. Do not trust Omar or the good reviews, he will rip you off and you vehicle will have thing taken from it and broken on it after Omar works on it. read more

Hi I'm 100% sure all the reviews here are the owners friend that ask people to writing them because im a customer n i never knew a owner of a bussines that so fiull of it i have nothing good to say about this bussines n owner hes a liar n cheater.. I have a Audi for longer than 2 year's already and my car is not done is so convenient so. They keep charging my insurance company for storage wich i think is a fraud. And i hope all that i been tru with this bussines don't affect me and my insurance dont think im down with this, my car was supposed to be done.in 2 weeks and is pass a couple of years since they have my car.. I do work far from.the area but i always call and the manager is the one that always answer and when i ask for Omah always get a "hes not here"i know he is hiding. The manager tells me they working on my car wich i know is not true but he have to say that because if not he will get in trouble cause he treat that old man like crap... But i show up to the garage n i seen my car just sitting there and noone have touch it.. So now that i made a complaint to my insurance company I hope that he stop lying so much n hiding and fix my car and fix it right so i dont have to go back like a lot of customers i know they take the cars n 3 days later they have to go back because he's not doing a good job that way he keep charging money for doing shirty job, I'm sorry buddy but enough is enough but I will love to drive my car this summer... read more

I scheduled a pre purchase inspection of a used car with Omar at Topline Motors because they specialize in German automobiles in Cumberland Rhode Island. My decision to use Topline Motors to carry out the inspection as a neutral third party was validated when Omar asked for both the seller and myself to be present at the inspection. He pointed out both strengths and potential issues of the car. He was very respectful to myself and the seller as he went through the vehicle. He knew my wish was to restore the vehicle to original condition within a budget. Ultimately he could not recommend the purchase because the purchase and restoration cost would have been greater than its end value. I believe Omar's honest assessment not only saved me money but also the headaches of addressing repair issues. I would not hesitate to use his services again read more

We have been taking our Audi Q5 to Omar for a few years now. Our Audi has always been repaired or maintained very well, and I have always been impressed with how personable both Omar and Jay are with their clients. Last week I had a full brake job done. A few days later unrelated to the brake job the car began making a very bad noise and we called Omar to schedule a time to bring the car back in. Down a car, we were struggling to find a day to bring the car in and also have the necessary rides lined up to get us everywhere we needed to be. Omar got wind of this and sent two of his staff to pick up and later on drop off the car from our driveway. The problem resulting in the loud noise was fixed in no time and at a very reasonable rate. I cannot recommend a car repair shop with more integrity and good vibes than Topline. read more

I own a 2006 BMW 325i. Had major oil leak, and the drive pulley was shot. Was refered to topline from another mechanic, and he said speak to Omar. I had never met him, or knew of the garage, and i live in woonsocket. Omar arranged to have it towed, and Within 24 hrs Omar called me said come pick up the car, it's fixed. Never have a leak again he said. The car is fixed, runs great, and HIGHLY, HIGHLY Recommend these guys. Omar is very reasonable on his prices, and he will try his best to beat anyones price. Definately gonna take my beamer there in the future for more work needed. Wanna good honest mechanic, and great reasonable service? Go speak to Omar. Tell him Louie Sent you. read more

I have been going to Topline Motors for over 17 years! I have had all vehicles in my family serviced here and continue to do so. I know trying to find a good mechanic is like trying to find a good Doctor and this is the place!!! Omar and Jay are extremely knowledgeable in their field. They will honestly tell you what is wrong with your car and will only make the repairs you request and agree on! I highly recommend Topline as the place for all your car repair needs! They are also great at dealing with insurance companies and getting the most in claims paid for the repairs that are needed after an accident. read more

I have brought my car to only one place TOPLINE MOTORS. Theres is no other place, I would bring my baby (Porscha carrera 4). I took my sons friend for a rip on the highway spook him a little. On the highway is and the motors started to stall out. Im thinking its going tobe huge expensive again bring it to topline motors. It was my alternaters seized up, belt broke and took out hoses. 2 days as I was told a week. Prior I got a quote of $4369.78 from westwood poscha. Omar and jay called me 2 days later. The bill hahaha! $473.99. I was so impressed. read more

I have been a customer of Topline for many years due primarily to their expertise in repairing my last several Mercedes as well as a previous Audi. In addition, I have found Omar and Jay to be most helpful and pleasant to deal with. Also important to note is that I was referred to Omar by a mechanic who was having a problem repairing a Mercedes I had several years ago. It was an excellent referral as I often take my current Mercedes to Topline rather than the dealership for repairs and scheduled maintenance. read more

I called out of the blue on Friday because My car started shaking really bad on the highway, my tire lights also came on. I was in the area, heard about this shop before working on foreign cars because you can't just take your Mercedes to any shop. I'm glad they were available! I dropped my car off three days later my car feels brand new again and a great price . If I went to the dealership it would have been thousands to fix my car... Awesome place, highly recommended ! read more

love top line motors all the staff are completely professional and very hard working. Anytime I have had an issue with one of my vehicles I brought it to Omar and he alwAys found the issue and fixed it in a timely manner . Omar and other staff are honest hard-working men that have alwAys been reasonable with cost and with time to get repairs done. thank you again Omar for everything you have done to help my family and I. read more

Top line motors is the most professional automotive establishment I've had my car serviced at , EVER. I mean that in every way. They made me feel so satisfied with the issues on my vehicle even showed me the problem up close in stead of sell me some story I trust these people with my vehicle, my families vehicles and friends vehicles and only them from here on out read more

Omar is the best, I am a very last minute person and he always finds a way to fit my service into his busy schedule. he goes above and beyond the service you need and pay for! he also helped me sell my car without asking for much. 10/10 recommend! prices are very much affordable and he makes sure you know what you're paying for. read more

Topline Motors has outstanding service and knowhow. The staff is exceptional in identifying problems, but more importantly they correct the problems with tremendous knowledge. Plus, Omar is an incredible person. I would recommend Topline Motors to anyone who cares about providing excellent care for your auto. Mario B. read more

Omar took care of us and our Bmw. I dropped the car off and he kept in touch with us and let us know what was going on. When I went to pick up the car it was freshly washed and engine light issues were solved. So far as a first time customer I recommend Omar to anyone who needs a good & honest mechanic. Go Topline!! read more

Recently had my Volvo worked on Work was performed in a timely manner Jay and Omar were very helpful Always willing to work with you Been coming here for about 5 years will continue to bring my car here to be maintained happy with work and people at work there For your local businesses read more

I own a 1997 328I BMW, Omar and Jay are great mechanics. My Car runs like new, thanks to Topline Motors. I find them to be very honest and trust worthy busy. Would recommend to anyone I know to bring your car to Topline Motors for any and all car problems. Marc,... read more

I took my vw to them after having transmission issues and they eventually got it all sorted out and had me back on the road in a reasonable amount of time, I'll be coming back here for any other car issues that I have moving forward. read more

I took my 73 Mercedes 280SL convertible.to the dealership to be fixed couldn't get it fixed,heard about Topline.brought it there spoke to Omar got the job done at a reasonable price.and a super job I would recommend them anytime. read more

I needed my brakes and rotors done. my friend at top line motors did it quick and very well. very reasonable people and reelable. straight shooters and they are willing to work with you read more