The pains of where to take my 2010 RR Sport for service has finally been laid to rest thanks to…read moreJim, Shirley, Dan and the rest of the J Whites team. These guys KNOW Land Rovers on an almost spiritual level. Let's face it, Land Rovers/Range Rovers are a specialist vehicle, you just can't go to the local garage and expect them to know these complex machines, they can be temperamental but the rewards are so sweet.. I have had several maintenance and preventative maintenance jobs done on my baby and each time i've been blown away by the transparent honesty of the staff. On a recent oil change visit the guys changed my oil and filter and i was on my way home when suddenly smoke appeared from under the hood. For me.......Very scary. Called Jim who was genuinely concerned about my safety and wanted the truck back ASAP. Upon my return the mechanics came out like an E.R. team and had my hood, engine cover and me removed from the O.R. stat! A defective oil seal gasket was the root cause, a simple manufacturing defect had sprayed oil all over the entire engine bay (after the car got warm) and of course the oil was running out like a waterfall from every nook and cranny. After they had replaced the filter and gasket and topped off the oil JW's didn't want me to take my car that day, they wanted to keep the patient for an over night stay for observation and they put me in a rental car. Next day Jim kept me informed on the up to date going's on and the mechanics wanted to thoroughly go over every part of the engine to make sure there were no other issues. I got to pick up my car the next day, when i got to the garage my baby had been to the spa! New oil and filter change, and spotlessly clean, i knew they were going to power wash and degrease the engine to get rid of all the oil that had sprayed out but i didn't realize they were going to do a full detail on the entire car, all at no charge!!! Customer service is a priority for these guys and when it comes to my car i'm a demanding customer, i'm the guy that goes around the car with a white glove after a service, i've had my car from new and she's almost 9 years old now (106 months!) i know every inch of my baby and she's never looked or felt better!

I honestly must say that J. White's Automotive has some of the worst business practices I've ever…read moreseen. My wife owns a 2012 Land Rover and I brought her car in to have an oil change and a pre-existing issue looked into. After a ballpark of around 6-8 hours and asking to agree to 3 separate diagnostic fees costing $450-$500 and that's correct diagnostic fees. I was later told we can't find anyone wrong with my transmission shifting but some contraption or gauge needs to be looked at. Now, here's the interesting thing here. I had to call them as it was getting late and there's no courtesy transport available. So, not on was I unconvinced I was overcharged and had to go out my way after hours to pick up my vehicle and was told don't arrive too late as the Police take notice. If you're a pre-existing customer you probably look at my post and say this guy is crazy but I got to tell you this place will take your money and then accuse you of not reading the fine print. Good Luck to anyone that trust this company. I'll be making sure that this is public knowlege.

The entire team at Trudeau was amazing! My Nissan had a huge job that needed to be done. Don (I…read morethink that was the gentleman's name) handled the repair beautifully! He kept me posted about my truck the entire time. He even did extra research to make sure he didn't over price me. Because the heated core came in a kit with other pieces (a/c adaptors, etc) from the dealer it put the entire kit in and pieces that are still good he packed for me and put it in my truck so if anymore issues I will have the other parts and he will just replace them if needed. He also replaced hoses, antifreeze and extras that he didn't even charge me for. Everyone was extremely sweet and got my truck in and out. I will never trust anyone else with my truck again, only Trudeau will handle it! Thank you Trudeau Team!

Good service and they were able to find the problem with my car. I thought it was the exhaust that…read morewas loud, but I apparently needed new bearings in my passenger side wheel. The parking situation is not great there though... they are crammed into a residential section (and the shop is so small that I almost passed it by). Need to park on the street and walk over to the shop. Too bad they don't have a bigger location... they do great work!

I like this location because they are close to me. Even better, they are friendly, provide great…read moreservice and are extremely affordable. The oil changes never have any hidden costs and I like that. Being a woman, it is easy to get taken advantage of in a car shop. However, unknown to most, I practically grew up in a garage so I know a thing or two. These guys have never tried to take advantage of me and I've had the manager tell me if the job was worth the money or if I could just do it myself. I like that honesty, it's really hard to come by. They will have my business forever! Although they take walk ins it's encouraged that you call for an appointment because then you are guaranteed to not wait as long. I have called before and they have told me to come in that day or I can schedule for the next day. Being open on the weekends is a big plus too.

The customer service here is deplorable. I had an appointment I made a week ago at 11:30. It didn't…read moreget taken in until 12:10 because the workers were too busy bitching about their job In the waiting room we could hear them screaming, swearing, complaining about their job, complaining about their company. So I FINALLY get in the bay. Does it start? Nope. The mechanic is coming to talk to his friend who is now a customer about something else. The others in the waiting room also had appointments at Noon and yet they were sitting, waiting, watching the workers freak out and chat. It was very uncomfortable hearing them rant about us. Hearing one guy say he doesn't care anymore, they can fire him, that this place is going down the drain, fu*k it he doesn't even care, etc. I get you are a busy business. But why take appointments if they will not be honored. We don't need to hear that. I was there 90 min for a scheduled oil change. I then made an appointment for the next week for my inspection. I showed up on time. Noone in the waiting room, 2 mechanics talking in bays. After 5 min he comes in, tells me they cannot honor my appointment as they are too busy. Why no one calls to warn me? I rescheduled. SAME thing happened! I gave up and went to Trudeau's.

I am a repeat customer. They are always efficient and friendly with a no pressure attitude.read more

The guys here were very forthcoming about the wait, and communicated everything they were doing…read more The staff was very polite as well. Have not had a bad experience here

Update....I needed something done on another car I recently bought. So I went to visit their…read moreCranston location instead . No way was I going back to North Smithfield . It was like night and day. Completely different. I already forgot their names, female was very nice on the phone and just the same in person. Manager was busy, didn't get to talk with him, but I remember he ended up calling me regarding the issue in North Smithfield. He tried to mediate the situation and offered to have his best mechanic look at my car and start all over again at the time. He was quite professional and that's why I went to his Cranston facility this time. Everything went well. I got the lifetime alignment and left happy. Car drove perfect afterwards.

Been going to this place for a few years now and there are some good things about it and also…read moreseveral bad things. The good: The manager Mike is knowledge and works both quickly and efficiently. It's easy to make appointments, they have long hours with late days and are even open on Sundays. They have good prices on tires and a good road hazard plan which is imperative for RI driving. They have a lifetime alignment available which means you can get an alignment with every tire rotation. The bad: small waiting area with uncomfortable seating, no snacks/coffee/water or vending. Sure you can walk over to one of the stores in the rest of the plaza, but it feels like their goal is to not encourage people to stay. They do have a bathroom although I've never seen the inside of it. The ugly: if you have your state inspection done they will find any little thing to make sure you can't get out of there without paying a little extra (windshield wipers, marker bulbs, air filters etc). While not wrong, $60 for wipers or a cabin air filter that costs $20 at auto zone or they fail you and make you come back is rough. Last time in they left a piece of razor blade on the passenger seat and got the door jamb full of grease and dirt (new to me used car that had just been detailed so it was really easy to notice). While it wasn't the end of the world, it was sloppy and would make me leery to have major work done there.

The owner, Jim is a good guy and has excellent customer service. The waiting room has a…read morecomfortable couch, a variety of magazines, a nice flat screen TV and a Keurig coffee machine. All that is nice but the thing that really impressed me is their customer service. I had a flat tire on Wednesday afternoon. AAA changed the tire for me and put on the donut spare but I still had to get the original tire repaired. I drove into Nice Car Care's shop at 5:15 PM thinking if I'm lucky I could drop off the damaged tire and pick it up in a day or so. Instead, Jim asked if I wanted to wait. He repaired the flat, pulled the Outback onto a lift, and put the repaired tire on all within 15 minutes at the end of the day probably after closing time. Jim has a great attitude and exceeded my expectations!

Reliable And honest, they do a great job at fixing any problem with your car from oil changes to…read moremufflers to engone trouble. They also are good at trying to find something wrong when you have no idea what the noise is coming from under the hood, and they're not ridiculously priced. Yes, I definitely would recommend going there. if you're not sure. You can always ask for them to check out your car and they will tell you what's going on and How much it will cost before any work gets done. Very satisfied...

Family owned, reasonably priced, and their through put is impressive. I was able to drop off my…read moretruck with no appointment for a brake diagnostic, resulting in 4 new brakes + pads + fluid flush that was completed in a couple hours.

I called to see if they could take a look real qick and give me an idea of what was needed and the…read morecost. Guy on the phone said saure bring it in. I told him i lived close by so would be there shortly. Arrived within 15 minutes and everything changed. The guy took my keys and said i had to leave it and it would cost $40 just for them to look at it. This was at 4:00. I said i could not leave it and had called but he went on and on about how they had to look the car over and test things etc etc. So I took my keys back and left. Was a waste of time but thankfully i did not have to drive far.

Very efficient, courteous, & professional. Cost me $30 with coupon and they even vaccumed my car!…read more Clean waiting room & restroom as well. Very relieved not be "bent over" for a simple oil change.

Got a call from my grandmother in the morning and she asked if I could get her an oil change and…read moreget the air in her tires checked and make sure her car was safe. So I went to the jiffy lube in Franklin ma. Very small place can only do two cars at a time which is fine it wasn't busy. I waited about ten minutes and then went inside I was yelled at by the gm Jonathan and who told me to move faster into the bay. Telling me to "hurry up let's go" I kept my cool at that point. Jonathan asked me for my info address and email I gave him the email and he got it wrong I kept telling him it was wrong and he said "dont worry about I know how to spell " so I let it go. I popped the hood and Jonathan pulled the dip stick out, he got a phone call on his cell phone and threw the dip stick in the engine compartment getting oil all over the inside of the engine compartment. Another associate came and cleaned most of it up. Then it was time to pay he comes to me and tells me "that will be 91.69 " I said what? What did you guys do change the oil that's it? You didn't check the lights check the air in the tires nothing. And your telling me it's 91.69. He said yes! I can not believe I paid 92 dollars for an oil change. On a 2012 honda civic . Do not go here I promise you, it will not go well. I wish Jonathan well. Do not go to this jiffy lube. If you do please take a video. I wish I did. -Illcommitted

I've brought multiple vehicles to GTA Garage for repairs, and I've been extremely happy with the…read moreservice each time. Having a dependable place to bring my vehicles makes a big difference, and they've consistently provided quality work at great prices. Their pricing is fair and reasonable, which I really appreciate when maintaining more than one vehicle. The repairs have been completed in a timely manner, and I appreciate the care and attention they put into their work. My experiences have given me confidence in returning whenever another vehicle needs service. I highly recommend GTA Garage to anyone looking for excellent service, fair pricing, and reliable repairs!

These guys are amazing fair pricing and quality work won't go anywhere else the owner is very…read moreknowledgeable in all aspects of automotive repair

I take all our family vehicles to parts plus and I have been coming to them since 1995.read more

Richard arrived for my AAA car tow from my home to my car dealership. He was great. He was…read morefriendly, knew what he was doing, was informative, and handled all that was needed at the car dealership where I had made the appointment, without me having to go to the dealership.