Josh at Hampton Roads Safety was great. Communication is very clear timely, & fast. Arrived early…read morewhen possible but on time. He cleaned, & repaired the dryer vent. He inspected the fireplace for safety and made repairs. Inspected all smoke detectors. And provided before and after photos. Highly recommend. Great prices and service. Will definitely be back.

Josh was very quick to respond to our initial inquiry, has very reasonable prices for chimney…read morecleaning, and was available the very next business day! He was actually a little early too, which was refreshing when so often these types of things end up happening later than you expect. Josh was always very friendly and patient as he explained everything he was doing when asked.

Chimney USA was fantastic! They were quick to respond. Everyone that came out was friendly and…read moreprofessional. The work was done well and on time. I only wish I could hire them to do all the work I need done on the house!

Easy and quick to make an appointment. My chimney tech was super friendly and very detailed on…read morewhat he found and did while checking my chimney. He was really good about answering all my random questions about my weird chimney. He took photos and sent them to me after the service. I highly recommend. Often times as a female you get treated like you just would not understand so they don't bother to explain in detail but I was very happy with my service visit. Thank you.

Damon arrived within his window and called prior to his arrival. I appreciated that not just did he…read morecomplete the inspection, he reviewed how the fireplace worked and how to ensure its best use. I appreciated his honestly on when things may need to be replaced. Damon was quick, knowledgeable, efficient in his work, and left my home clean. Their pricing is in line with others (and cheaper than the big guys). They quoted me for inspection and cleaning but let me know I would only be charged for the inspection if it turned out to not need cleaning. I highly recommend their service.

Our service representative was Damon, came on time and was very professional, knowledgeable explain…read morethe process, findings and recommendations. He kept asking if I had any questions, I was clear on the process and received photos with all information covered during the visit. I will definitely recommend them. Excellent service at a reasonable price. Don't forget to smile

Very friendly staff! They fixed our issues quickly and efficiently even though there were a few…read morehiccups along the way as far as the way things were originally laid out in the home. The team really went above and beyond to make sure the job was done well.

Excellent service. Friendly cleaners. Thorough cleaning and photos of inside the chimney. Highly…read morerecommend.

BEWARE: We hired Johnston's for a chimney inspection and cleaning, we were told by our technician…read morethat we had glazed (Stage 3) creosote buildup -- but were advised to simply keep using the fireplace and burn hot fires to reduce it. After research and hiring a CSIA certified company, we learned this advice is directly contrary to established safety guidance. Stage 3 creosote is highly flammable and requires chemical treatment or professional removal before a fireplace can be safely used again. The Chimney Safety Institute of America is explicit on this point. Following Johnston's guidance in our report could have caused a chimney fire. We requested a refund given that the inspection included advice that put our home and family at risk, they refuse to acknowledge their fault. We did not feel we received an accurate or professional service. We will be sure to look for that CSIA certification going forward, there are plenty of family owned-- in business for decades, chimney companies in our area that can be relied on to give safe and accurate advice.

These guys were fantastic! My HOA told me I needed maintenance on my chimney, but when Johnston's…read morecame out to inspect it they told me that there was nothing wrong with it. They did the inspection, and sent me pictures that I could send to my HOA free of charge! If I ever actually need work done I will definitely call them!

This company was brought on by my then-property manager, Anchor Real Estate, to secure my decks in…read morecompliance with VA Beach city regulations. I paid them $3500 in 2022. I now learn in 2025 that they did none of the requisite work and clearly lied to city officials that it was done to code. I have now hired a different company to do the work. Do not do business with this company!

Things started well, but after the initial visit, service spiraled down hill. A part was ordered,…read moretech scheduled repair time with me, but never actually put on schedule. Could not seem to get a call back from the office. 3 weeks and 3 calls was the magic number. Tech was nice enough, called to let me k now he over charged me by $185.00 and said he notified the office. Seven days out I called and was told nothing had been reported. They verified I was over charged, called to say they were issuing a refund, then canceled the refund. Put in a call today. I figure about 4 more calls and another month and maybe they will issue the refund. I have my receipts so I am hoping someone knows what they are doing. Do not recommend.

I used Chimney Checkers today for my gas fireplace. The pilot light would not stay on. I called…read moreyesterday and they were here today. Joe & Vince are really good at what they do. They got it up and running quickly. Turns out there was corrosion built up. I also use them annually for my dryer vent clean out. They are a great team, always work clean and are very friendly and trustworthy. They are repair guys, not salespeople. They will work hard to fix the issue instead of trying to sell a replacement like other fireplace companies in the area do. Their pricing is reasonable. I will absolutely use them again for annual dryer clean outs and if there are any other issues with the fireplace. Chimney Checkers 757.689.3161 http://www.chimneycheckers.com

We had them come out to clean/inspect a fireplace that is in our condo we just purchased. They…read morewere on time, thorough, and cleaned up everything. Although they had bad news for us (we expected it though), they had advice on how we could fix the issues. Great customer service, polite and most importantly HONEST! I absolutely recommend Chimney Checkers and will use them in the future to fix what we found. Thank you

DO NOT TRUST THIS COMPANY!!!! They double charged my credit card and have not responded to…read morevoicemails to refund the extra charge. I disputed it with my credit card and they told my credit card it was a legit charge despite having a bill with one charge and a receipt of payment. Super shady company!!!

Would not recommend these amatures. No show for 2 appts. Office called 5 minutes before scheduled…read moreappt window expired - both times. Lame excuses both times. DO NOT USE TESE GUYS.

Working with these guys was so refreshing! They were honest, not trying to encourage us to do work…read morethat wasn't needed. They cleaned our fireplace meticulously and the repair on the crown and brickwork was flawless. Even took time to show us how to turn on the gas and get the fire going! We would give them 10 stars if it was an option. Thank you Wickline family!! J&N Bean

AH Wickline has been cleaning and servicing our wood stove annually for many years. They are…read moreon-time, friendly, informative and real experts.

10/10 I would strongly recommend! . Communications and services were both great ! I was able to get…read moremy carpet cleaned the same day that i reached out . I will definitely book for future appointments!

From the owner: Prime Clean VA provides professional carpet & upholstery cleaning services in Hampton Roads. Our…read moremission is to provide unparalleled service and allow our work to exceed all expectations of professionalism, integrity, and effectiveness. From the smallest and easiest job to the most strenuous, we ensure that we're not finished until the satisfaction of our customers is met. We aim to finish each project promptly and with the highest quality. With a focus on personalized service, competitive rates, and customer satisfaction, we're always striving to meet and exceed industry expectations.