Discovered at 6am that our heater had been out for a couple days, as it got a little cold last night. Crisis averted when Troy TALKED me through it from PENNSYLVANIA. Wowee. we traced the problem to a loose electrical lead on the safety switch at the heater access door. You will NOT get better customer service or professionalism from these guys out there with their fancy vans and annoying TV commercials. This is the 3rd time Troy and his crew have treated me well with my heating and air conditioning needs. Fast, personable service, very reasonably priced. read more

Very quick diagnosis and fix. Definitely will hire again for my HVAC needs. Also they offer military discount which is greatly appreciated. I will recommend to friends in the neighborhood! read more

Mr Hare took care of my wife and I on a hot summer day. Not only that but it was also a holiday. He made sure we had our A/C system back up and running. I've since used his services for maintenance on our HVAC system. His technician and staff were professional and responsive. Their prices are fair and work is efficient. I would whole heartedly recommend them for any of your HVAC needs. read more

Troy Hare has helped my family beyond the scope of words. He has personally improved our quality of life twice now since I moved here from my previous duty station, and one was while I was still gone and my family was stuck with an out of code HVAC system that required a complete rebuild. I personally recommend his business to all of my fellow military brothers and sisters who ever ask for a business to help with HVAC or electrical issues. Thank you Troy for all that you've done for us, hooyah! read more

Owner, Troy Hare and his crew were fantastic! I needed a new hvac system and live in a third floor walk-up. Troy made countless extra trips up and down the stairs despite being a week away from knee surgery. He explained everything with clarity and gave me the several options to cut back on the total cost. Additionally, they cleaned up afterward she and sent in warranty information. Unit works well. I highly recommend this company. read more

I cannot say enough good things about Hare's Heating Cooling & Electrical. Troy came to look at an urgent problem we had with our air handler right away. He came back with his crew as soon as he could get a replacement and fixed our problem. He was communicative, prompt, and very reasonable. I will definitely only use this company for my HVAC needs in the future. read more

Bought a new system from them in june 2017. A nightmare ever since. It has stopped working, flooded, and needed a new motor. Not to mention the horrible noise it makes. Will never use them again. read more

Thank you Troy! You have been this military wife's best friend! Never too late, early, and in any emergency you have pulled is out of crisis. We only saw a van on the road to find an angel. He is the most respectful and honest AC company, you can feel comfortable that what he tells you is what he knows and will not try to nickel and dime you! read more

I am a Property Manager and Realtor ( 7dayrealtor.com ) and I had a property with an air conditioning problem yesterday so naturally I called Troy Hare. He went out, diagnosed the problem and found out that the system had zero Freon, found out that there was a pin-hole in the coil and performed a temporary inexpensive repair by putting sealant in the system so that my owner could plan for and budget for a more costly replacement later. Thank you for helping to keep my navy couple happy. read more

I cannot recommend this business highly enough. Troy Hare was super responsive, professional, and and personable. He did the job faster and for less than other HVAC services I had contacted. I wouldn't do business with anyone else. read more

Unfortunately I can't rate their work, but I can rate their responsiveness. After leaving a message I received a call back from someone who didn't identify himself other than to say "you left a message about a new HVAC system". When I asked if he was from Hares, he said yes. He said that he could come out a week later at 8AM. Well, he never showed up and my husband was over an hour late for work because he waited around. No phone call, no nothing. It's too bad, they were recommended to us but this seems to be the norm with over 50% of contractors (and I'm a contractors kid). read more

Our old unit was over 15 years old and decided to stop working. Troy Hare was recommended to us and we're so glad he was. He was on time for all appts and made the process very easy. He had his crew in here first thing in the morning on install day and was done several hours later. They cleaned up after themselves and were courteous and professional through the entire process. We would definitely recommend him to anyone needing service or a new system. read more

Worst experience with a company ever!!!!!!!!!!!!!!! I knew immediately something wasn't right with them when the technician Paul lied to my face about not removing a couple screws I left securing the cover for my outside unit the night before. The cover was partially off and screws were missing but he said he didn't mess with it. Not sweating a couple screws, I allowed them to continue troubleshooting. Once the leak was found on the coil, I asked for an estimate for the repairs and he looked at me confused. He later said, "lets throw a number at it, $1800". I then said, lets not just throw a number at it and tell me actual cost. There was zero customer service, he became frustrated because I wanted to know what I was paying for. With attitude he said, fine I will write it up. His estimate included an extra 2 hours ($125 per hr) from the poorly put together verbal quote. And the coil had insane markup, $800!!! Needless to say I kicked him out and got another company to do the repairs for $1200, including 2 free service checks. Coil was $500 vice $800 and labor was $60 vice $125! Do not use Hare's Heating and Cooling. RUN AWAY!!! read more

Terrible experience. The tech (Paul) came out, spent two hours conducting diagnostics. Quoted me a price for the diagnostics at double the cost most other companies as well as parts mark up being double. The customer service was awful, and the tech was extremely rude when asked any questions as if he couldn't be bothered to explain pricing or services... so I decided to go with another company that charged half the cost. When sent the invoice the following day they had tacked on additional charges for diagnostics despite having been told the cost the night before. When asked what the additional charges were for excuses were made with no real answers. Finally after a little rebuttal I paid the price I had originally been told. I will never use them again, and suggest you don't as well. read more

Erik knew his stuff and quickly got our A/C working and thermostat fixed. 10/10 would highly recommend and will use again.

Excellent service, fast response time, honest, fair, and quality work. These guys are everything you need in an AC mechanic. Honest workers who takes pride in the quality of their work. Highly recommended! read more

Toby is amazing. Fair, knowledgeable and very helpful. We are lucky to have met him to service the needs of or home. I highly recommend Hare's to everyone. read more

Troy Hare is the most honest and responsive AC guy on the planet! He has gotten my AC back up and running with simple, low cost repairs numerous times over the 12 years I've been here. A few weeks ago during an especially hot week when my AC stopped working he even stopped by on a Saturday evening! I will definitely use him to replace my AC when it's time! read more

Troy and his team are courteous professionals that will not leave you in a spot - they will get your A/C back up and running even though it is July 4th weekend or will work to replace your hot water heater with just a days notice. He will not over sell the situation but give you reasonable options and then leaves you to make the final decision. Would give 10 stars if possible. read more

These guys are awesome!! Came in the middle of the night, fair, honest, reasonable pricing, quality work and great at following up. Incredibly impressed with what a good experience we've had on multiple occasions with them. Highly recommend! read more

I called and spoke with Troy to get an estimate for a new HVAC system after hearing about him from another customer. I told him another company had recommended replacement of my R-22 HVAC system because my system stopped working and was depleted of the costly refrigerant. The outdoor unit had stopped running and at minimum a bad capacitor. The other company said to replace the capacitor and possibly fan motor, and fill with refrigerant would be anywhere from $1,200 to $2,000; and recommended replacement quoting $7,000. When Eric from Hares HVAC arrived to quote a new system, he did an inspection of my 10 year old system and told me I didn't need a new system. He believed it would be a simple repair and that the system was still fully charged with refridgerant. He replaced the capacitor, and it came online. The fan motor was almost seizing, so he replaced the motor, checked the R-22 and it was nearly fully charged, but he topped it off for me. The repair cost was minimal compared to the cost of a new system or the repair estimate of the other company. I appreciate their honesty and integrity. They could have just sold me a new system for $5-6k. Instead, I paid less than $500. I would recommend Hares HVAC to my best friend and I plan to use them exclusively in the future. read more

Hare's Heating, Cooling & Electrical provides professional, timely, and reasonably priced service. Whether installing a light fixture or complete HVAC system, you can count on Troy and Tracy. There is no hard sell, just an understandable explanation of the issue, possible solutions and results, and an accurate, comprehensive estimate. Scheduling is a snap, and installations are quick and clean. Hare's is not the cheapest company around, but the knowledge, competence, and craftsmanship they bring to each job is worth every dollar I've paid for a wide range of services in my home. Many businesses toss around the word "integrity." Hare's commitment to integrity is obvious. I would have no problem tossing Troy and Tracy a key to the house, leaving, and asking them to lock up when they finish. Hare's is the only call to make--no second estimate necessary. read more

One of the warmest Christmas' on record had us switching our heat pump to air conditioning over the holidays. One of our two AC units quit working and I, incorrectly, assessed that a recurring problem with the capacitor had struck again. However, Troy Hare was able to employ his considerable expertise, troubleshoot the correct cause of the system failure and had our AC up and running before lunch. Thanks you Troy! read more

Called the owner and asked for a rough idea of how much he'd charge to install a new heat exchanger in my outside furnace pack, stating I already had the parts. He said $500-$600, which to me was intended to just be a ballpark. Then he then subbed it to a contractor in Moyock, who came out and completed the job in under an hour with a two man crew, but still charged me $500. Granted, I had already disassembled some of the unit while troubleshooting, so it really was down to a simple job, and in hindsight I should have finished it myself if I had more time. Most dissappointing was the text replying to my protest stating that he was sorry I was unhappy and that was cheaper than most other companies would have charged. I'm going to need two new AC units in the next few years, and neither contractor will be on my list of considerations. read more

We couldn't have had a better experience with this company. I am in the process of selling my home and of course my AC goes out. I had a bad experience in the past of someone installing the inside unit wrong which voided my American Home Shield warranty, so needless to say I was a little hesitant choosing a new company to come replace my inside and outside unit. Troy was referred to us through a military contact and we are so thankful. He made the process as smooth and inexpensive as he could and the customer service provided to us really couldn't have been any better. Him and his guys were able to get the job done in a timely matter and were very friendly. Thank you so much! read more

Awesome company! I was in a tough spot with no heat. Called at 6:00am and they fit me in that afternoon (the day before Thanksgiving). Very nice and knowledgeable. Fixed the problem quickly and very reasonably priced. Kept in touch with me letting me know where he was and when he could arrive. I highly recommend to everyone! read more

I called Hare's on a few days ago because my lower level AC unit was not working. It was an extremely hot day. I had visitors staying with me and 9 kids 12 and under here. I looked up reviews and called 2 companies hoping for the best. One company said they would come out the next day. I called Hare's, left a message and Troy called me back immediately. He was incredibly kind and apologetic without me volunteering any information about my situation. He said he had 14 calls ahead of me but would try his best to get to our house as soon as possible. I assumed I would not hear back from him. At 5:30pm, he called to inform me he was on his way, again apologizing for not getting to me sooner. Once here, he greeted us all, looked at the unit, deduced the problem, fixed it and chatted. He was gone in 15-20 minutes. We tried to feed him, hydrate him (it was so hot) and give him a tip. He finally accepted a gatorade only mostly because I was forcing it on him. It was so hot and humid out and he had clearly been working all day. Among other things, Troy mentioned he teaches his trade in the evenings. He really blew me away with his positive attitude after a FULL day on the job - I wish I could be that friendly at the end of a long day. The best part was his fee was absolutely affordable/reasonable! And, just like that, he was off to his next call. I don't usually write reviews but I cannot recommend Hare's more! read more