The absolute height of professionalism, honesty, and integrity! Jorge and Brian have been performing routine maintenance on my unit for the last few years, after I initially called Chesapeake Heating & Air Conditioning because my 1-year-old unit was blowing warm air, and I thought it had already died or had a major Freon leak. Brian walked in, took a look at the unit and said he knew EXACTLY what the problem was five seconds later. He saw the float valve was popped up on the drainage tube (which I didn't even realize was something I needed to be on the lookout for ). He cleaned out the drainage tube and the rest of the unit for good measure, and I appreciated both the quick assessment, resolution, and education he gave me on maintenance during that visit. I signed up for their twice-yearly maintenance package that day, and I've been a happy subscriber ever since. Jorge has come to do the maintenance the last couple of times, and he is thorough and equally as knowledgeable as Brian. When he had a concern about the air flow coming out of one of the vents, he was quick to volunteer to crawl under the house to take a look at the duct work, and I really appreciated his honest assessment of it. The insulation is starting to fall down and wear out, but I was pleasantly surprised to hear that I could save up a few more years before the ductwork would probably actually need full replacing, and he gave me a ballpark figure based on the square footage and number of vents in my house, so I can plan accordingly. Much appreciated!! A company that employs people with such knowledge and integrity is a company that will have my business for decades to come. Their twice-yearly maintenance for heating and air conditioning is easily one of the best (and surprisingly affordable!) investments I make each year. Worth every penny! read more

I had the experience one hopes to have from an HVAC service company. Called Saturday afternoon and they arrived first thing Monday morning. I couldn't have asked for better treatment from Bailey (& Michael). They were courteous and kept me informed every step along the way. Bailey (& Michael) obviously knew what they were doing & finished in good time. They also gave me a fair price. I'm signing up for twice-yearly maintenance checks. Read the other reviews here. I agree with every one I read. read more

Great company!! We have used them since we moved to Chesapeake. Always on time and have great technicians. Had a problem with our A/C yesterday and it was HOT! Bailey came out right away and fixed it ASAP. If you want a wonderful company that takes time to care about its customers and make sure things are always taken care of - then this is your company! Thanks so much again!!!! read more

1. When contacting by Phone.. a human answered! 2. A tech person was out to our home to investigate the bad sound our gas pack heating system was making w/in hours of contacting for services. 3. w/in 24hrs, replaced the bad part... 4. The Service tech was nice and worked quickly to resolve/replace that bad part. 5. Communications were fantastic... text when coming out, text that the part was obtained and texted "Here to replace the part" 6. YES, we would recommend this Heating/AC Co. to our family and friends for sure. read more

Highly recommend! Quick & honest service while supporting a small family run business. I will only be using them from now on!

Excellent customer service. Techs were informative, prompt and clean. Price was less than average for unit we choose. Don't skip out on this company. read more

My thermostat panel was blank and would not turn on and the weather has been in the 30's to low 40's. Needless to say I was freezing in the house. I called to have someone come out and check on it. I thought they would have to change out the panel and was calculating a large unwelcome bill. The soonest they would be able to send someone out would be the next day. Well Brian, who had come out to help us with the thermostat last year, called later that same day and walked me through a few things that I could check on my own and was able to help fix my problem over the phone. Amazing! He was so helpful and patient, courteous and kind. And I wasn't even charged for his time. He was so great and I am so grateful for him. read more

I'm like most people. I read reviews and I decide based on a common thread whether I should try something new. I rarely leave them, because I'm rarely this impressed. So my AC would (of course) go out a few days ago (it's June and 90+ degrees) and I called these wonderful people to have the tech come out and fix the problem. First of all, they ANSWER THE PHONE & pleasantly. No sending me to voicemail in my time of need. I was already impressed. Tech timeframe was very reasonable and I was also contacted when he was on the way to my residence. Another plus. He knew almost instantly that it was my fan motor and my capacitor gone bad. This can be a bit expensive. He had me wait a few moments while he went back out to check the serial number. I WAS STILL UNDER WARRANTY and had NO CLUE!!!! This cut my repair cost IN HALF immediately and I was getting actual manufacturer parts!!! The fact that he took time to check says a lot about who you're dealing with. These people are good, honest and hard working. I will definitely call them again with any future HVAC/repair needs. TRUSTWORTHY BUSINESS!!!! read more

Chesapeake Heating & Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Chesapeake, Virginia

Our AC went out on a Saturday morning on a day with a high of 92. They were able to track down the parts needed for my unit and get everything up and running way sooner than expected. The best part is it didn't cost an arm and a leg, which is something I always dread when AC issues pop up. The staff was amazing from start to finish. If I ever need HVAC work again, this is the first place I'll call! read more

Thank you for making me feel like a priority and getting my air conditioning working again. I called after hours literally after 4:00pm and I knew it was a long shot to get someone over to look at my system. Luckily they had a truck in the area and were here in 30 minutes. Ordered parts and came at 8 am the next morning and the unit is fixed and working by 9:30 am. I will definitely call after hours again for my service needs. Thank you again for going above and beyond. read more

This company is on the ball. From the Mary down to the installation technicians they know their business. Brain came out and accessed our situation and we agreed we needed a new system. Dillon and John arrived at about 9am and completed the return vent, drain line and HVAC total removal and installation in about 5 hours. They carefully checked and double checked every part of the system. I can't say enough on how great these people are. Mary is always there to schedule and coordinate , Brian is very through and accurate with his estimate. Dillon and John know exactly what needs to be done and went to work immediately upon arrival. Even Brian's dad got involved and collected the old system for recycling. read more

My HVAC quit working at the end of July so it was miserable, called multiple companies for quotes. This company was the easiest to work with and best prices for the same unit compared to other local HVAC companies. Not only were they the cheapest price they were also able to come out next day after the quote. Highly recommend. If trying to find this company on google they are under Chesapeake Heating and Air Conditioning. read more

Just had our 2nd HVAC tuneup with Dillon of After Hours. Again, he was very professional, thorough, answered all my questions and is just a wonderful young man. The scheduling process with Connie is very smooth and she is always very helpful and pleasant. Although our HVAC checked out fine both times, it was reassuring to have it inspected so thoroughly. After Hours will be my "go to" HVAC service place from now on. Bill F read more

This company gets an A+ in my book, after contacting two other companies prior to them we were quoted extremely high prices to replace our ac unit. Then my husband called After hours heating and cooling and they agreed to come out to take a look at things and give us a quote,no fee invoved,which was a blessings since the company before charged us 89.00 to do the exact same thing. so we made the appointment for them to come and Bryan was right on time, after taking a look he gave us a guote literally half the price as the others a very reasonable price for both a new ac unit and furnace. Overall Bryan and his work partner Prince were punctual and very professional,they did an awesome job and made sure everything worked as it should before leaving, Bryan also took care of an unexpected issue and didn't increase the initial price he'd quoted us,another blessing! they took their time and worked for hours til the job was done with no breaks! Also they cleaned up behind themselves leaving things exactly as they were before they started and hauled all the old stuff away. if I could I would give them 10 stars and will definitely call them for any future services needed and refer them to anyone I know in need of ac/heating service,they are awesome!!! read more

We had an emergency with our heat pump and they were able to come out quickly and fix the problem with our old system even though it was in the evening. This company did such a good job,was on time and offered reasonable rates that we decided to have them install our new system when we were ready. They are very knowledgable and were able to offer suggestions to increase our comfort level,as well as quality systems at a fair price. They were very quick to get back to me on all occasions and provided me with a free quote. Our new RUUD system is wonderful and they have helped us make our home extremely comfortable and efficient. This company services and installs all makes and models, I would highly recommend them for maintenance,emergencies and new system replacements. read more

Called them on a Saturday early evening and a technician was out in 45 minutes to fix my furnace, the issue was a bad flame ignitor which took 30 minutes to diagnose and fix. The tech, Mamood was professional and friendly. After Hours Heating and Cooling lived up to their name, because I called two other companies prior that claimed to provide 24/7 service, just not on the weekends (insert side eye). I highly recommend After Hours Heating and Cooling. read more

Our AC had pretty much stopped blowing any air out of the vents in the house. I called the number listed on Yelp and was immediately helped by a woman named Connie who arranged an appointment for us to be seen within the hour. Brian came out to our home and quickly diagnosed the issue. The customer service he provided was fantastic, as he took the time to show me what the problem was and taught me a little about how the AC coils were set up in the attic. He also offered tips on general maintenance in the future. I found Brian to be an honest person and didn't try to overcharge or make unnecessary repairs. I would highly recommend Brain and will be using this company for any of my AC needs in the future. read more

I was so impressed with this company. One, I was impressed by the fact that Brian came in and put booties on to not mess up the carpet. It was quite nasty outside, to include having a face mask on. Immediately, not even diagnosing the issue, Brian informed me that he smelled an odor coming from the vent downstairs as he entered the home. He listened to the unit outside from the WINDOW, and informed me that it sounds like a motor issue. He went in the attic came back and showed me a bad capacitor. He stated that he wanted to start there first to see if replacing would solve the issue. Within 30 minutes, he replaced the bad part and the heat began to blow. I felt Brian was HEAVEN SENT to my home, as another company came initially and could not find anything wrong or smell the odor AT THE DOOR. I was taken care of within 1 hour. Brian was honest about my system and demonstrated excellent customer service. He was polite, kind, and took his time finding the issue. The cost was very reasonable, especially for a weekend call. THANK YOU Brian!!!! I absolutely recommend this company, and hope it continues to flourish. I will be using After Hours from here on out for future needs!!!!! read more

My wife found this company online after reading nothing but great reviews. We were nervous about getting our ac unit fixed because other companies in the past have tried to enroll us in yearly maintenance plans or over sell us on service. Morad came out, and from the moment he met us, he was extremely professional, genuine, courteous, and knowledgeable. He found the problem within twenty minutes and fixed it. We were extremely pleased with his service and his company. We definitely recommend this company and wish they were more technicians like Morad. read more

With temps expected to be in the 20's - my heat went out on a Friday evening after 5 pm - lovely. So, based on the previous reviews I called this place. Long story short, Brian came out around 9 pm and thoroughly checked out the unit. You can always tell if someone knows what they're doing and I can attest that he does. It turned out to be the circuit board (which is a known problem with some Goodman models). I would call this place not only for emergency repairs but, repairs in general. The price was fair and the service is excellent. Don't let the name fool you - I would call for any heating and a/c issues whether it's installs or repairs. I am thankful for the previous reviews so, I thought I should also write one. Thanks for your help. read more

We have had this company over twice already and wish we could put more than 5 stars! First we had Chase who was very knowledgeable and helped us get exactly what we needed fixed. Brian came the second time... with a call at 630pm requesting help he stayed in contact with us and came out immediately after he finished the job he was doing. Not only was he very professional and knowledgeable he showed his heart of gold. He helped us figure out exactly what was wrong with our HVAC as well as show us how to fix it. A very kind man who took the time and was patient with us... words do not describe how thankful we are for such a family oriented company with amazing technicians. We will definitely be contacting them for any future work as well as when we need our system replaced! read more

I am beyond happy with the service we got today. When the technician got here he was great. I got a little nervous Because my air turned on and was working. But he still hooked up his stuff to check my unit. He took me in the attic and showed me what I needed to check for and how to do maintenance myself. Thankfully while he was still here my problem started again! He was super fast about finding the issue and getting the part and fixing it. He also showed me how to change my batteries on my thermostat after I asked. Thank you guys so much! read more

Had woke up to my house being cold to the point where i could see my breath. I called and was able to get an appointment made within that same morning which was awesome. Hvac was fixed and i even learned something from the guy about my system. Really knowledgeable, and will be straight up about whats gonna happen and what could also happen if there is more than one issue once the first issue is fixed. In the words of the rapper Black sheep, the choice is yours. read more

After thinking my Heater (Gas Pack) was fixed 3-days ago by another company, Brian was contacted on a Saturday and although his plate was full with service calls, he came by and within 15-minutes identified the problem that was actually caused by the previous service company. Problem was solved and verified it was working properly. Very professional look and work ethic. I highly recommend hiring him for any HVAC related issues. Brian and his company made it into my cell phone contact list as a trusted service professional where customer service and doing a job right the first time....means something to him. read more

I called on Wed to have service and found out that the "whistling" noise coming from the unit was the motor starting to go. They replaced it Thursday morning and it was done in just a few hours!! Not only great service but nice people to talk to and work with. Kudos!!! read more

Great customer service. Arrived ahead of schedule and fixed the issue within 15 minutes. Had our unit replaced last year by this company as well and a great experience each time. read more

We had just finished dinner when I noticed the house was getting warm. Checked the thermostat and yup.... AC was out. Of course it's 7 pm, so who's going to come out this late?? Jumped on Yelp and found After Hours.... and so glad I did!!! Great service, quick response, and super friendly! Highly recommended! Right after he left we went on our evening dog walk and came home to a cool house again! Thank you!!! read more

Top notch! This family business is honest, knows their job, and prompt. He explains all options and I couldn't be happier.