Ben fit us in with very little notice and was SO accommodating to our specific needs for our home…read moreinspection repairs. He explained everything so well, in ways we understood every explanation. He could have charged us thousands for some repairs and replacements but chose to share cheaper solutions that we could handle ourselves. It showed that he cares about his clients' wallets more than his own (which was very refreshing in his line of business). I would HIGHLY recommend and wouldn't trust anyone else with our HVAC needs in the future!

Would it be summer in Hampton Roads without an AC problem? We came home from work to a very hot…read morehouse and began reaching out to multiple company's. K&B called us back quickly and were able to come out to us in 30 min! This was so reassuring as we have medical concerns in the house which the lack of AC would be an ER trip. He came out and quickly diagnosed the problem and had us up and running within the hour! Once he left my house already felt cooler! I was afraid of the price because it was after hours and emergency but it didn't hurt my wallet at all. My household found a HVAC tech for life! I'll be sure recommend his services to everyone.

Brian fixed our AC for a fair price on a super hot day. Great communications, knowledge, and…read moreobvious integrity.

awful experience. HVAC has never worked properly and we had a house flood because our unit was…read moreinstalled incorrectly. when we asked conyers to make it right they ghosted us.

Conyers electrical service for HVAC had NOT been good to me. Since moving into my home on 15Apr26,…read moreI've been subjected to an awful incessant nose in my living room coming from my unit. The tech (Scott/Steve) had been out 2x to replace the fan. the noise stopped one day. although he's said he'd come out here had not the last 4x he says he would. for two weeks now I've had this horrible nose in my home from the "NOT SO SERVICE" inability to texture the situation. I left a message over the past weekend... NO RETURN CALL, NO RESPONSE PERIOD. D. BERETERVIDE

I have used stokleys for the last 10- 15 years for my heat pumps at my house, as well as my rental…read morehouse. I have all 3 units under annual maintenance contracts. Their technicians (Jerry & David) are very good and have been with stokleys for long time . They have always been able to fit me into their busy schedule when one of the units break down, even in the middle of summer. I have probably had them replace at least 4 heat pumps when they eventually start to break down or I want to increase unit efficiencies. The owner (Rob) has been easy to work with and their installation prices have been reasonable, with their work top notch. They have installed both Goodman heat pumps, as well as American standard heat pumps for me. Totally recommend them to others who need A/C work. Bob S

A good experience overall. There was a glitch on the install the first day, but they came out the…read morenext day and fixed it. It's been running great since and truly surprised me how efficient the Mitsubishi mini split is. We've been running it heavy during the hot June and July days, and our latest electric bill was a pleasant surprise. Owner Rob Shortt was a very nice guy to talk to.

Hobbs Mechanical saved the day again! And this time from over 4,000 miles away! We currently live…read morein Hawaii and have a home in Chesapeake VA, we had our HVAC break and our home warranty wanted to use someone else, after over 3 weeks of back and forth and no AC in our home, I picked up the phone and called Hobbs. In the same day they sent out a tech to look at our unit, and then Boom we had a great clear estimate sent to us. After agreeing to the estimate, we got scheduled for the next business day have our unit fix. 5 star service Unmatched customer service Incredible quality service Value worth every penny!! Honest and trustworthy, no upselling! Jeff you run an incredible company, thank you for everything!

Joel was fantastic. Very knowledgeable and very courteous. Solved my thermostat and air…read morehandler/heat pump issue very quickly and efficiently. I would highly recommend this repair company!!!!

I have been a customer of Shane's Services for over 10 years. They are fast, reliable, affordable,…read moreand trustworthy. Cederick is normally the HVAC specialist who is assigned to my home. He is an outstanding service rep. I have also had electrical work done by Shane's. When people ask for a recommendation for HVAC work, I highly recommend Shane's. Those that have used them thank me for the recommendation.

Shane's Services is a wonderful HVAC company! Our AC system had reached the end of its life after…read more18 years, and we knew it was time to replace it. Initially, we had called a well-known company which advertises a lot on TV and local stations. They charged $110 to come out and look at the system, only to tell us the system was DIW. They sent out the "numbers guy" to try and close the deal that afternoon. I had one amount in mind, and he had a completely different number in his. I told him we were going to get a couple of other estimates and then make our decision. We had Shane of Shane's Services (a local, small family owned business) come out, look at our system, and give us a quote. No charge for the visit, and much closer to my ballpark amount than the other company's. The work he and his team did was phenomenal, and he was constantly keeping in touch with us when he wasn't here. I will recommend him every time!

1 -- Lost fastener, improper reassembly, higher power bills, and poor follow-through…read more I contracted Philbrick Inc. Heating & Cooling for routine cleaning and maintenance on a system I purchased from them for approximately $8,000, and for which I've paid hundreds more over the years for service. The technician who performed the service lost a manufacturer-specific fastener and reassembled the enclosure improperly. One corner of the cover was left with about a 1/2-inch gap, which allowed a significant amount of cooled air to escape into my attic throughout the hottest part of the summer, increasing my electric bill. I discovered the problem months later while replacing the filter. I called Philbrick the next day and requested they correct their mistake. It took approximately four days to get a technician on site. He confirmed a fastener was indeed missing and attempted to fabricate a substitute. Lacking the right part and skill for that task, he ended up taping the corner of the door--a stopgap that still leaked air. He said he would try to scavenge the correct fastener from an old unit back at their facility and "take care of it." Instead, I was told I owed roughly $100 for this visit, despite the issue originating with their prior service. After multiple calls, I spoke briefly with the owner, who said he would investigate and get back to me. He never did, the service call was in June. About two weeks later when I called for an update, the receptionist told me the charge had been waived and she'd leave a message with he owner, but no one has ever followed up about the missing fastener or the energy loss. Today, I went into the attic myself with a flashlight, mirror, and magnet. In about 30 minutes I located the original fastener inside the unit and repaired the enclosure properly. I should not have had to do this. Based on this experience--poor workmanship, delay in response, an inadequate temporary fix, an attempted charge for their error, and no meaningful follow-through--I cannot recommend Philbrick Inc. Heating & Cooling.

It was another terrible way to wake up. My rental property tenant texted to tell me the pilot…read morelight had gone out on the gas hot water. Neither he nor Virginia Natural Gas could get it lit. VNG told him that I needed a plumber. The technician also gave his general assessment of what he thought was the problem. It wasn't a surprise to learn that my regular plumber didn't do gas appliances since they require additional certification & equipment. He referred me to someone who referred me to someone else. I checked the Yelp reviews for that plumber & Philbrick, the plumbing company used by the restoration company that has done work for me. Philbrick had good reviews. The other had bad. Thank you Yelp! Calling Philbrick I expected a wait for service. Their customer service person put me on hold then returned to the line with great news. They had someone in the area & could come right away. Amazing! My tenant was home so I hoped to handle my end over the phone. The technician called on the way to the property and we discussed the problem. He finished getting the pilot light lit in record time & called me from the house. When that particular pilot light is lit there is a button you have to hold in for a specific amount of time. He had instructed my tenant on what had to be done. Both the trip charge & the charge for starting the pilot light were extremely reasonable. We handled the transaction over the phone with a credit card & the receipt was emailed to me. Randy, the technician was extremely nice and answered all my questions regarding the age & normal life span of the appliance. I also questioned the life span of electric hot water heaters, which I have in my main residence. I've had a hot water heater flood before. So I wanted to avoid that at both properties. When I thanked him for the prompt response he told me that he had been rerouted to me. His next call had been sent to another technician. That's the perfect way to handle "In Home" scheduling by a repair center. This company receives my highest recommendation. Thank you for making what started as a really bad day not bad at all. I didn't even lose my morning coffee hour(s) because of the conveniences they offered.

Hes serviced my AC unit twice, same day. Its needed fixed both times. He easily diagnosed the…read moreproblem and hasn't scammed me about the unit. Awesome business!

I actually got my central air in my home replaced at the end of 2019 am still so happy with the…read moreservice and price. Jeremiah was great. He offered me the exact same product offered by a large HVAC company around for $5000 less! The other company was charging me $5000 for their name alone. My tenants in my home have had no complaints since he switched my system out. I'm still so great dio for his reliability, responsiveness, affordability, and swiftness to take care of my needs in my rental property. Shop here!