Applied Mechanical Resources is a 5 star company from start to finish. I am so impressed with AMR, from Sandii, to Steve, to the professional technicians, everyone has been wonderful to work with. My AC unit of 24 years died. AMR was recommended. I called and Sandii said she would get Steve out as soon as possible. He showed up in a couple hours. He got it running, but we knew it was time for a new unit. Steve and his technicians installed a new HVAC system. They covered my carpet, cleaned and leveled the area for the heater, corrected some duct work, and much more. Very fast, very professional. Thank you all for a wonderful experience. read more

We have been customers of Applied Mechanical Resources (AMR) for several years. Here's why... I came home from work today (around 3:00pm on a Friday) and the temperature inside the house was close to 80 degrees. I called AMR and Ms. Deloris answered the phone. I explained the situation and she immediately contacted Steve to see if he could fit us in. He came to the house and had us back in working order in no time. He was professional and efficient. He had the part on hand so there wasn't any waiting. In addition, Steve was up front that one of the failed parts had been installed by AMR on a previous service call and he did not charge us for that particular replacement. Thank You! read more

They are so in my list of top notch companies! I called at 7:50 pm and they had a service tech here in about 30 minutes. He (Tarnell) was super polite, professional, concerned and very successful in getting me up and running! He stayed till it was working properly, even though it was 10:45 at night. I have A/C tonight and no water running onto my floor (clogged really bad) my pups and I will rest great tonight!! read more

I've had the pleasure of being a customer of Applied Mechanical Resources for years now. Why have I been a loyal customer? Let's take the situation I found myself in this afternoon: At about 430pm my outside unit started making a humming sound and the fan wasn't spinning. I just knew that meant I'd be spending tonight, summertime, without a cool home. Well, I called Applied Mechanical, spoke with Dolores, and within 30 minutes Mike was ringing my doorbell. Mind you, Mike had already left work for the day and was on his way home. He turned around, got his work truck, and came to my assistance. Mike quickly diagnosed and repaired the problem. Right now it's almost 6 p.m. and my air conditioning has been repaired and is purring like a kitten. I know of no other company that could have been so speedy, professional, courteous, and willing to go above and beyond this late in the day! Thank you, Mike, Dolores, Steven, and all the rest of the gang at Applied Mechanical Resources! read more

Steve and his crew have been taking care of our HVAC needs for years-heat pump installation, thermostats, air flow, furnace issues. We wouldn't call or recommend any other company. They are professional, very knowledgeable -thinking through each problem for the best engineering solution, honest and fair, dependable and absolutely trustworthy. read more

Steve and his men are excellent! We have now had two Trane heat pumps over about 20 years from this company, having just received the new one recently. We had trouble with the old humidifier on several occasions. But Steve was there to provide support and advice. He, with the new heat pump, went with a different kind of humidifier, which has caused no problems thus far and much more efficient. The company's knowledge and expertise about the Trane equipment is beyond belief. They have always been conscious of cleanliness and orderliness during their visits to care for our Trane heat pump. They will not walk on the carpet without placing cloths down and wearing protection over their shoes. This was much appreciated. After the installation of the new heat pump, the new thermostat did not work properly. (All that was needed was a rebooting of the thermostat) causing the auxiliary heat to run constantly. This went on for a month, thus the electric bill was sky high. Upon notifying Steve of the situation, he immediately came to investigate. Later we received a refund from him for our electric bill. This was very unexpected, but vouches for his honesty in dealing with customers. There is no pressure to constantly spend with this company. One is provided the facts and recommendations, but never pressured to buy. My wife and I feel not only like valued customers who are truly cared for by this company, but a member of the 'family.' Thank you, Steve!! But we will miss Corey Dr Richard and Linda Huey Virginia Beach, VA read more

Best company, period! For years, they have successfully resolved problems that others could not. For example, was told by a few repairmen that nothing could be done about our expensive refridgerator. But AMR came out and wouldn't stop problem-solving until they found a way to fix it! Same type of quality assistance with our heating & cooling problems over the years for our very old systems. If they can't fix it, nobody can. And they never overcharge, even when several trips are needed. Our friends used AMR too. They RAVED about them, saying they saved them $1000's by fixing their system that others said needed to be replaced. We recently bought our new H/C system through them. What a difference in the quality, speed and efficiency of the temperature regulation in our large, older home! The owner has advanced technical knowledge, and had explained our options patiently and thoroughly with photos and printouts. Not only is the service always expedient and reliable, but the staff are wonderful people too! I asked my husband how he would describe Steve, the owner, and he said "Honest, down to earth, and unfailingly gracious, polite and respectful." Look no further for the best possible heating/cooling service available. read more