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    Parts availability was not good but that was not the contractor's fault. We are up and running now

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    Review Highlights - Murillo Mechanical

    After 2 more hours Robert was at our business on a Saturday after 4 pm to check what is wrong and managed to fix it in about 20 min.

    Mentioned in 3 reviews

    Read more highlights

    Norfolk Air Heating, Cooling, Plumbing & Electrical

    Norfolk Air Heating, Cooling, Plumbing & Electrical

    3.5
    (121 reviews)

    These are my people!…read more Cassidy, the service tech that came over to do our semi-annual service was very polite, professional, and knew his stuff. I really appreciated his thoroughness, and also his diligence to keep the house as clean as possible. I say that last point because he had to go in and out of our house like a hundred times and each time he was careful to take his shoe coverings on and off. That kind of diligence means a lot because it shows he pays attention to detail. At the end of the day, our house was given the assurance that everything is good to go for the winter and that's all I needed. Even more important, he wasn't trying to add more fees or unnecessary repairs to the house. Well done!

    I had Norfolk Air Htg & Cooling come out for an assessment / quote for some minor work. Turns out…read morethey are insanely expensive compared to some other licensed HVAC companies. $89 just for the site visit, which the tech said could NOT BE APPLIED to their cost of work. Their quotes were ridiculous. $358 to clear 2 condensate lines. $287 to add a condensate drain joist strap. $358 to replace 6 feet of insulated flex duct. All very accessible. Another company came out the next day and INCLUDED in their $99 site visit they cleaned out both condensate lines. Their quote for the remaining work was less than half what Norfolk Air Htg Cooling quoted, and the technician was far more friendly and explained things very well (I'm an engineer in 4 fields). The only positive was that Norfolk Air Htg & Cooling was very responsive -- same-day for a non-emergency. (but the other company was also just as responsive)

    Atomic Plumbing & Drain Cleaning

    Atomic Plumbing & Drain Cleaning

    3.9
    (138 reviews)

    I would like to thank Atomic for reaching out to me regarding my May 10, 2026 review. I appreciate…read morethe fact that this company cares about the customers and the experience they had. The company reviewed my work order and did make an adjustment on the final cost. Thank you

    I would like to share my experience with Atomic Plumbing. Please read all the reviews before going…read moreto any Plumber! I had a light flash on my hot water heater and called the warranty department. The warranty department informed me we had to do an elemental check and will need a plumber to come out to check the reading. Once the plumber comes out give us (the warranty department) a call and they will walk them through on the issue. I called Atomic Plumbing and explained to the reception on the issue at hand. Gave her full details needed before the tech came and like most people who wrote the review, I too got a diagnostic fee but mine was 198.00. The tech came out, I gave him the details, and he informed me that an additional 130.00 will be added to the diagnostic fee because he was not informed, he had to make a phone call to the warranty office. I shook my head and said no, I was told the diagnostic fee was only going to be 198.00 because of the short notice and we need a tech to come out today. The tech informed me if he makes the call, it would be an hourly rate. Normally the call will take 30 min to an hour or more, he would have to wait on the call, give out details, and eventually delaying him on getting to the problem at hand. I told the tech the work has already been done; we have a case number already in place and they are waiting for his phone call. Tech said he can only do what the company would allow him to do. I agreed to the new price and the tech made the call. The tech gave the case number, and he was immediately routed to the department. The phone call literally took 11.23 min, I clock it. So, the 11.23 min that he was on the phone I was charged 117.00? 117.00 dollars divided by 11.23 min = $10.41852181656278 per second The tech said he will be back with a quote, gave me the quote and I paid for the diagnostic fee total 315.00 (The tech gave me a courtesy credit of 31.50.). I am getting the service done on Friday with another provider who informed me switching out the part should take no less then 20 min and with a quote that was an 84.939759036145% SAVINGS than what atomic plumbing quote. I am highly disappointed with Atomic Plumbing both with the service and with the hidden fees.

    Airtek Solutions

    Airtek Solutions

    4.0
    (4 reviews)

    15/10 Recommend! If…read moreI could give more stars, I would. Leo and his team at AIRTEK are absolute rockstars. They completely redid my crawl space AC ducting, removing my critter-shredded flex duct and replacing it with pristine, sturdy hard-duct--all in just a day and a half.... during a snowstorm! Thanks to their incredible work, my family's heat was restored, and we didn't have to suffer in freezing temperatures. From start to finish, AIRTEK was fast, professional, and incredibly thorough. Leo, the CEO himself, came out to assess the situation and ensure his team could do the most complete job possible and at the best price. They scheduled the work quickly, and from my first phone call to job completion, the entire process took only 2 business days. Not only are these guys skilled and efficient, but they're also genuinely great people--friendly, kind, and even having fun while working in below 25-degree weather under my house. Complete dedication. I will call AIRTEK without hesitation for any future HVAC needs (though thanks to their solid work, I wont need to anytime soon). If you're looking for top-tier, complete, reliable service, call these guys. I'm honestly shocked this is their first Yelp review because they're highly rated and well-established on Google. Five stars aren't enough--AIRTEK deserves a Super Bowl ad.

    I have only had one experience dealing with this company. I was not impressed, and that's putting…read moreit mildly! The person I initially spoke with on the phone was extremely rude. He did not like my demeanor either. He called the (contractor) company working on my house like they were supposed to check me. I'm a grown woman. I don't get checked! The company contacted them to go to my house because my brand new air conditioner they installed wasn't working. They didn't interact with me until they were headed to my house. The tech I communicated with was very professional. He never communicated to me what the issue was, or if there would be a change. We could only communicate by texting because he couldn't make or recieve calls. I didnt send him to my house or authorize any work. I don't even know what was done. When the work was completed, they sent me an invoice! Guess what? They can get it from whoever authorized the work. I'm not paying them anything. They couldn't seem to communicate with me during this process, so they can keep it like that. I was going to call their customer service department, except they don't have one. I guess that's why they have the employees they have.Seems as though good customer service in the service industry (hvac, plumbing. cabinetry, and electrical) has gone to hell in a basket. There's your review. I hope you like it!

    Murillo Mechanical - hvac - Updated August 2026

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