I was hesitant to write this review because, as a business owner myself, I understand how damaging…read morea negative review can be. However, I feel obligated to share my experience to help others make an informed decision. I hired this company to clean and reseal the grout in my kitchen and three bathroom floors, as well as replace the caulk in my master bathroom shower, clean the shower, apply color seal to the grout lines, and color seal the shower floor. The total cost was $867. Unfortunately, I am extremely dissatisfied with the quality of the work. There were noticeable errors outside of the grout lines, and whatever was applied to the shower floor and walls began to break down after the very first use. I am still seeing missed spots along the grout lines in the shower--something that should be a straightforward and thorough process. The owner did return once to address some of the issues and committed to coming back a third time to complete the job. While the corrections made resulted in minimal improvement, I have not heard back from him to schedule the promised follow-up visit. If I had the time, I would pursue this matter further, but I do not. Instead, I feel it's important to caution others who may be considering this company for grout work in the Hampton Roads area. The individuals seemed pleasant and professional, but the workmanship did not meet the level of quality I expected or paid for.

I am so thankful for Marblelife, specifically Hobie! My husband and I had been renovating our…read moremaster bathroom and purchased this beautiful black limestone tile. The tile guy we hired to install the tile did not know what he was doing and ended up damaging our limestone tile by using harsh chemicals on it. We were so devastated after all the time and hard work we had put into this remodel we thought it would be ruined because the tile we bought was black and the tile guy had turned them light grey with the damaging chemicals. When we realized the floors were severely damaged we called Marblelife at 9 PM on a Thursday night. I expected to leave a voicemail, but Hobie answered my called! We sent him pictures and he came over the next day! He completely restored our tile and it looks as if its brand new again! I cannot even tell it was ever damaged. He was very honest, respectful, professional and trustworthy! I highly recommend Marblelife and I plan to hire this company for our future remodels.

Doug is a phenomenal business owner and a constant professional who does the right things in his…read morebusiness. He effectively builds win-win relationships with clients, vendors, and business associates in the local community. He is very low-key and focuses on getting the work done right the first time with a high level of excellence. He is my go-to guy for cleaning carpet, upholstery, tile & grout steam. The people that I referred him to were very satisfied and raved about his service. Any business that Doug is involved in will do well because of his work ethic and the execution of the service. Please contact him if you want excellent residential and commercial floor cleaning services. He will take care of you.

DO NOT USE THUS COMPANY!!! I called to get an appointment and they took $50 as a deposit fee. I…read morecanceled a 10 days before I had them scheduled and they kept my money. What company takes $50 from a person who cancelled 10 days prior to the appointment? I tried to explain to the secretary who took my phone call and she yelled at me and hung up before I could say anything.

Easy to get an appointment. Very prompt and was very thorough with the procedure. Went over and…read morebeyond by moving kitchen appliance to clean under and behind it. The kitchen tile had a large amount of build up on the grout and it was cleaned so well, it looks brand new!! Very great quality of meticulous work! Highly recommended!!

Quality, quick, and affordable. Lonnie takes pride in his work and it shows. He was on time for our…read moreappointment and very professional. He cleaned my 2 bedroom 1 bath apartment in no time. Definitely recommend to anyone looking to get their carpet cleaned. Thank you so much Lonnie!

I am a Real Estate agent and I am so happy with the results. Your company did an excellent job. The…read morehouse just went on the market and it really was a plus for and the sellers. Thank you so much for a job well done ! I highly recommend you! YH

Carpet cleaning appeared to go ok. I'm knocking off 3 stars because of the tip screen put before me…read morewhen I was paying at the end of the job. It's simply not appropriate to add a tip screen for a job of this kind and one so expensive. In addition, tips are for exceptional service. How is the average customer supposed to know if they've received exceptional carpet service? Lastly, the tip screen at check out also creates an awkward moment between the customer and the tech in the customer's own home. This is most unacceptable. Dry-N-Clean should pay their own employees what they think they deserve and charge accordingly. That should not be left of to the customer.

I normally use Stanley cleaning company and accidentally scheduled ECO CARPET PRO in the hustle of…read moremoving . Wow it turned out to be a blessing ...I'll never use another company again , Im so grateful for ECO CARPET PROs incredible service. I highly recommend "Willie" he's an experienced expert in the carpet industry and was able to remove all traffic stains from the carpet, Willie's expertise and professionalism makes us SATISFIED CUSTOMERS , we will continue to use this company and highly recommend "Willie" at Eco carpet Pro. Thanks

Not worth the money. We had them come out after our first home purchase. They cleaned all of the…read morecarpeted areas. Once they were finished we paid and they went on their way. Being the hectic moving day that it was, we didn't look at the corner baseboards like we should have. I noticed there was an abcene amount of dog hair from the previous owners that did not get picked up. The company called later that day to see how the service went. We told them what we found. After contacting the technician that came out, he admitted to not even vacuuming before steam cleaning. He came back out to vaccum what he missed. A week later, we did another through vacuuming on our own and the picture posted is what we pulled from just one pass of our small little vacuum.

Tyler and Gio did an INCREDIBLE job! Thoroughly answered all of my questions and explained the…read moreentire process. We had used another company to remove "pet smells" from previous tenants to no avail. Tyler showed me pictures (before/after) of previous jobs and calmed my anxiety. The smell was removed entirely, and I feel confident that my kiddos and I can relax and enjoy our new home. Thank you so much for everything!

Pete's crew did a great job on some very dirty carpet. We hired them to work on an empty house…read morebefore we moved in. The carpet was so bad. Ground-in greasy stains everywhere, black dirt trails in the high traffic lanes, and some dog tinkle in a few small places. Some other company had allegedly worked on it beforehand, but it didn't look like they had made any difference. We chose Chem-Dry because we liked their natural/nontoxic soaps, and also because they don't flood the carpet with gallons of water. It's berber, so we wanted to keep the water to minimum. Everyone we spoke with at Chem-Dry was super nice. They arrived on time the next morning. They were friendly, organized, and professional. It was a fun, comfortable afternoon with some great guys who truly seemed to care. They stayed for a long time until they got it perfect. Our carpet was dry by next morning, and the stains did not return. Here we were thinking the carpet had to be trashed, but Chem-Dry literally saved it, good as new. It was absolutely worth every dollar.

I am super excited to have had the opportunity to connect with BioClean, they not only provided…read moreexcellent service - with same day cleaning!! But they went above and beyond to ensure that my clients were happy! Thank you Andre, for your professionalism and for keeping your word! I will highly recommend you guys to future clients! - Sonali Hutson, Realtor Samson Properties

This company is amazing!!! I haven't left a review in so long and am doing so today because I want…read moreothers searching for dryer vent cleaning to find this company. And to hopefully get them on the map here on yelp! They answered my phone call promptly And cannot beat the price! Ivan came out to our house and was nothing but a true professional. What I also loved was that they were able to come and provide the service next day! My family and I are in the process of moving so I do plan on using their other services very soon. Thank you Bio Clean!

Friendly, on time, carpets look great. They didn't have a problem with us being in a condo on the…read moresecond floor.

Conley's is the only company to successfully remove carpet stains from my pets…read more Dave has been so kind. He takes the time to walk with me while I point out areas of concerns and talk with me about how to take care of my carpets after the cleaning. They have worked with me to come on my days off from work. What more could I ask for???? :) With elderly pets who are often sick, I appreciate their help so much and will continue to be a repeat customer!