Y'all, we cannot rave enough on how amazing this place is, especially Morgan!!! We took our German…read moreShort-haired Pointer for the week 4 week program since she was less than a year old with ALOT of energy, and WOW!! We picked up a well-mannered, obedient, skilled pup. Morgan is absolutely amazing and spent so much time being patient answering our 637282612 questions thoroughly and training us humans also. She's enthusiastic, energetic, and so nurturing to the dogs... AKA she is made to work with animals. Be reassured that your fur baby is in the best hands with people who genuinely put the animals before the money. We will definitely be sending our lab for training here! Thanks so much RMK and Morgan

I have placed my lab retriever at Redmark for boarding and training for one month periods three…read moretimes over the past 1-2 years, and i have only great appreciation and respect for their trainers, owners, property, and facilities. They clearly love dogs and are patient in teaching their client dog owners/handlers how to better work and train their own dogs. They are also generous volunteers in helping retriever clubs in various ways, and provide quality obedience training as well as more specialized training such as gun dogs, hunt tests, etc. I also applaud their newly introduced boarding discounts for individuals affected by the Covid19 virus fallout.

I got my fur baby (Maltipoo from Maltipoos of Texas very communicative! My fur baby is healthy and…read morevery active! 10/10. Worth the drive and the price is way better than what others are charging! Can't wait to get her a companion!

The best store in Elgin--hands down! Their customer service is truly unmatched. Our visit feels…read morelike stopping by a place where people genuinely care. The staff is always friendly, helpful, and welcoming, and the gentlemen there never fail to check in and make sure we have everything we need before we leave. Their kindness and attentiveness really set them apart. They also go above and beyond when it comes to customer care. Even when we arrived close to closing time--later than the hours listed on their website--they still welcomed us warmly and never rushed us. That level of patience and respect is rare and truly appreciated. One of the things I appreciate most is the wide variety of items they carry. Whether we need keys made, jeans, boots, pet food, or accessories, they always have it in stock. They also offer a great selection of tools and supplies for both the garden and the farm, making it a reliable one-stop shop for almost anything we're looking for. It's rare to find a store that consistently has exactly what we need--and even things we didn't realize we needed! And to top it all off, they add thoughtful touches that make customers feel valued. This year, we even got to choose a free calendar for the new year from several beautiful designs. It's small gestures like that which show how much they appreciate their customers. Good-hearted, knowledgeable, down-to-earth people who treat you like family--this store has truly become one of our trusted places. Thank you for always being there whenever we need you! I would recommend this place to everyone.

Great selection and good prices. Friendly and knowledgeable staff. Good selection of pet supplies,…read morelawn & garden as well as Farm and Ranch.

I love boarding here!!! I got my dog trained here as well. He was a pretty nervous puppy but seeing…read morehim go through training and watching his confidence grow was absolutely worth it! He's great both on and off leash. They offer touch up sessions as well as a free one after the training to help everyone get better adjusted. I've now boarded him here several times and he loves it! I get tons of pics of him and he's always having a great time

After years of caring for animals and navigating veterinary care in and around Austin, I had become…read moredeeply discouraged trying to find a clinic that still felt... personal. Not corporate. Not conveyor-belt medicine. Not a place where you feel rushed through one of the most vulnerable moments you can experience with a beloved pet. And then I found Dime Box Animal Clinic and Dr. Darden Hervey. Let me put this into perspective: I live in Far East Austin and gladly make the hour drive without hesitation. Yes. They are that worth it. After what we had been through with Lily--my soul dog, my best friend, my constant companion--I was emotionally exhausted and incredibly cautious about who I trusted next. Her orbital exenteration was not a small procedure, and by the time we arrived at Dime Box, I wasn't just looking for medical skill. I was looking for steadiness. Transparency. Compassion that didn't feel rehearsed. That is exactly what we found. From the moment we walked in, there was a quiet sincerity to the clinic that immediately lowered my shoulders a little. The staff was warm without being performative, attentive without creating chaos, and genuinely kind in a way that cannot be taught in corporate training videos. And Dr. Hervey? Some people are good at veterinary medicine. Some people are gifted at caring for both the animal and the human attached to them. He belongs firmly in that second category. Never once did I feel dismissed, rushed, or spoken over. After Lily's surgery, I had questions--many of them. Every single one was answered with patience and clarity. Not irritation. Not condescension. Not the subtle "we already explained this" tone pet owners unfortunately know all too well. I also want to specifically mention something that deeply stood out to me about Dr. Hervey and the way he practices medicine. He genuinely gives each patient and their family his time and attention. Not rushed, not transactional, not "let's move this along to the next appointment." When we arrived to pick Lily up after her surgery, Dr. Hervey was still speaking with another client. The vet tech came out a couple of times to apologize for the wait and let me know he was still with them. My response was immediate: absolutely no problem whatsoever. Because to me, that spoke volumes. It told me that when it's your turn with Dr. Hervey, you matter. Your questions matter. Your fears matter. Your animal matters. You are not being hurried through so someone can move on to the next dollar. I ended up making the drive home before I had the opportunity to speak with him directly. Not long after arriving home, I received a personal text from Dr. Hervey letting me know he'd heard I had questions and asking how he could help. And he answered every single one of them. That kind of follow-through, compassion, and accessibility is increasingly rare--not just in veterinary medicine, but honestly anywhere. The peace that gave me after Lily's surgery is difficult to properly put into words, but it meant everything to me. He understood that when you love an animal deeply, reassurance matters just as much as the medicine. There is a groundedness to Dr. Hervey that inspires trust. He communicates with calm confidence, explains things thoroughly, and creates the rare feeling that your pet is not simply another appointment slot in the day. And that matters more than I can properly put into words. The drive out to Dime Box feels almost restorative compared to the stress of navigating big-box veterinary systems in the city. It reminds me that there are still places where medicine is practiced with heart, where relationships still matter, and where people genuinely care about the outcomes for both pets and their owners. In a world increasingly dominated by corporate veterinary care, Dime Box Animal Clinic feels like finding something endangered and precious. Competence. Integrity. Humanity. I'm profoundly grateful we found them, and I look forward to trusting them with Lily's care for many years to come.

Dr. Hervey and his staff are extremely kind and compassionate…read more He explains your options and helps you make an informed decision about the care your animal needs. His staff is professional. I cannot recommend this clinic enough.

Working with Justine with our lab puppy was better than I thought it would be . I heard stories…read morehow trainers change your dogs personality, etc. so I was a little skeptical. Justine was friendly, always on time for our sessions. We did in home training so both my husband and I could be available to train together. I highly recommend Justine with Refining Dogs. She was absolutely patient with us and our sweet puppy. It was amazing to watch how quickly she was able to train our puppy to do certain commands. If you are looking for a trainer for your dog, no matter the age, give Justine a call. She truly is a wonderful trainer!

If anyone is thinking about dog training and looking around for trainers look no further. I would…read more100% recommend Refining Dogs. I took a risk and went off a comment from a Facebook post and I have to say it was the best thing I did! Justine is super friendly not only to the humans but to your pets. Very flexible schedule. Justine has a way to teach us dog parents to help our babies. We have an English Bulldog and I thought it would take forever to train Mya (she is a stubborn dog) but boy was I wrong. Mya looks forward to seeing Justine. We know who we will call when we get another bulldog down the road.

Dr. Gary was so kind not only to me, but to my horses. Recommended what they needed and what they…read moredidn't need yet. Wonderful experience!

Dr. Tom Gary has been taking care of our horses for over a year now. Our mares are older (21 & 25)…read moreso the first thing we had done to each of them when we purchased them was a full physical, vaccinations and teeth floating. He worked great with each of the older girls and gave us great feeding recommendations. Since the first visit he has handled any situations that have come up sensibly, calmly, professionally, and with great talent. He does a wonderful job of explaining the situation and our options, and goes above and beyond any time we call with questions. This past year has been a tough one on our mares. Somehow one of them badly cut her pastern, and although there was no tendon damage, her foot had to be put into a cast up to her ankle. She was put on 3 weeks of stall rest too in order to limit her movement and allow the cut to heal. Looking at her now, you can barely see the scar of what could have been a proud flesh nightmare. Our other mare chose to act colic-y while we were out of town. Within minutes of making the emergency call to him, Dr. Gary was at our place and diagnosed her with choke, not colic. He was able to flush the choke and it eventually broke down and washed into her stomach. He literally saved her life. I feel his pricing is reasonable but would be willing to pay whatever he asked to keep him as the vet for our horses. No matter the day, no matter the time, his knowledge, common sense, and talent working with horses is unbeatable. His ranch is set up for the comfort of the horses and other livestock, not to be impressive to fancy owners, which I really appreciate. The stalls are kept very clean and are "open" on the front and back which not just gives the animals great ventilation but allows a horse stuck on stall rest to have many things to keep their brain stimulated. The vet area is set up to be extremely safe, very clean, and well stocked. We feel blessed to have Dr. Tom Gary located so close to Rockdale!