On another vehicle related event. This repair shop isn't what it once was. Recently had my…read moredaughter's car mis-diagnosed on the repair and it cost me $700. Labor was about $320 to disconnect a battery and install a position sensor into the steering wheel. Equally disappointing is that this work took 10 days in their shop to do. And the problem still exists. Red flashing lights came on again for the third time. Plus, there was a rental car cost involved for those 10 days. That's another $700 for a problem which didn't get solved. $1,400 sunk cost. Wow!! My observation. The owner doesn't seem to read these reviews, or he would reply and changes to how business is being performed would happen.

If you have an issue take your car here. Honest above board team that will find and fix the issue…read morefor a reasonable price. Thank You

2 months they had my car. Went in for check engine and ignition issue. Then the process began,…read moregroup one starts sending estimates for repairs, repairs that are not what the vehicle went in for. They damaged my seats electrical, sent new estimate for complete seat replacement. I refused. Through process, I repeatedly said to not do anything to seats except remove fuse to cut power to seat. I'm told i need to approve repairs so they can remove power connection. They removed all the seat wiring and then charged me near $900, nothing repaired. Seats are unusable, electrically. Entire seat electrical put into bag and left in frunk. Since vehicle was parked for 2 months, battery died. They quote ridiculous amount to replace battery. Battery that has one bolt and it's easily accessible. The ignition was replaced, nothing else i took vehicle for was repaired. " New" repairs cost more than vehicle is worth. They have numerous reviews. In my experience, this is not a place to take your car unless you have unlimited time and money and zero mechanical knowledge. Highly recommend vehicle taken some other place.

Went in for window repair and was quoted for 1300 dollars when they told me on the phone just to…read morebring it in to take a look. Then came a service fee I was not made aware of. Bad customer service and false information. Be aware of quotes for other things that are not requested.

I searched on Google for Donut tire replacement.. was greeted nicely by Oscar quoted a price n told…read moreme he would get it.. took a couple of days but they got it.. went to Swan rd off broadway location.. Was welcomed with smiles.. Carl check "my tires" and assured me that I needed mounting, the insert, not just the rubber..! Came again and it was all good We finished up n I left.. pleased

The guys were very helpful and knowledgeable. They were able…read moreto help me even though I couldn't afford the repairs they suggested.

Literally one of the BEST auto shops in Tucson, would emphatically recommend them. Was quoted 2700…read morefor a service, Art's did it for 1400. And did A GREAT JOB!!!! Taking my car there for everything from now on. Good customer service, informative when asked questions. Great place!

Amazingly good garage. If it is your first time walking in you are not going to see a fancy…read morewaiting area with a staff of intake people like some garages. In fact, it kind of gives off the vibes of a 1970's Route 66 garage. Justin is the guy you are going to deal with and he is super honest and knowledgable, and I swear they can figure out and fix anything. I have had my 2006 Silverado in trhe a couple of times as well as my 1997 Subaru Legacy. They quickly diagnosed the issues I was having and fixed them well and quickly. They use good parts and, my favorite thing about them is that they don't try to upsell you on a bunch of stuff. They will let you know if they find other things that need attention and give you a good honest opinion on the urgency of a repair. They are easy to miss since you can't really tell that its a garage from the front. In fact if it weren't for the guys at Chicago Music Store which is attached to the west end of the shop, I wouldn't have thought to go there. They told me that it is a very good auto repair shop, and they were nt wrong.

Great honest car repairs at a fair price. They are the best and I would highly recommend them and…read morewill be bring my vehicle back in the future.

Does not care about customers. Took my wife's car in for a oil change and all the lights to be in…read moreworking order. Then I get a call saying it needs all this other upscale air filter windshield wipers and motor mounts. They call me 2 days later everything's fixed except "what the lights haven't been fixed and guess what more money. This isn't the first time or even second time . Owner didn't want to hear about those. Offered no apology. He does not care about this city,people,or most importantly his customers. If you like throwing your money,time,and energy. And don't want your car fixed , than Monsoon Automotive is for you.

I never expected to write a 5-star review for this type of business based on my experiences, as a…read morewoman, at other places throughout my car owning days. But, if you have a European car, you have to reward yourself with this experience. In my hiring days, I would have wanted to steal away everyone I met. The service needed was on a Mercedes that I'd been taking elsewhere for way too long. My experience started on the phone with Lilly who is the ultimate professional. I was given an estimate over the phone before I scheduled and the final cost came in under. Upon arrival I then had the pleasure of dealing with Rob who was amazing. He didn't talk down to me, he explained what was going to happen, he gave me a time estimate, offered me fresh coffee (Keurig), snacks, cold water, and, since I was there early, an Amy's donut. Then I say down in a spotless, very comfortable waiting room with comfy chairs and waited. After the job was done every single thing done went through a thorough QC by one of the owners (Victor) and then I was given a printout of the work done, suggestions (no pressure) of future work, and follow-up texts. I was told by one of the employees that the owners treat them really well (good job Dana and Victor) so, in turn, they take good care of the customers. I met all the mechanics (the owners were feeding everyone that day) and they were all clean, personable, and seemed very happy. I will never take my car anywhere else and my husband will be taking his BMW there very soon. The value added when you have faith in the people taking care of something that's as important as personal transportation is priceless. Gotta shout out to John who started the business (met him too), he created this place and it appears as though the new owners have maintained his standards in both practices and personnel. I met people who've been talking their cars there for 20 years. I believe I've found a unicorn in this business.

Great communication, handled all the warranty submissions, they create trust through being up front…read moreand clear in next steps and possible outcomes. They do great work and I highly recommend.

As a female I find it very intimidating having to deal with car issues. From buying to selling and…read moreeverything in between we seem to get the "there, there little lady" attitude from most guys. Not Chris, he was very respectful, clear, and accommodating to my plethora of questions. I was going to handle this myself, without my dad for once, but I needed a ride to drop off and pick up my car so he also needed to ask Chris questions when we got there. Very professional and helpful to my dad while still treating me as the customer and not dismissive in anyway. I took my 2015 Acura in for preventative and scheduled maintenance and they did an excellent job. They showed me my old parts and explained everything to me, plus they got my AC blowing COLD again! THANKS GUYS! I'll see you again, but hopefully not anytime soon.

I highly recommend this spot! Came here for my 150k mileage servicing on my toyota Prius and came…read moreback for the 180k servicing because of how much I trust them. They gave me a quote for this and didn't rush me into it, explained all parts involved, kept me updated through the day as it was performed, and the longtime employee (owner?) always takes the time at the end before checkout to show me the filters, brake pads etc that needed replaced and how to tell. They found I needed alignment work too and don't perform it, but had recommendations for where to go. Even cut me a kind deal when they realized I needed new brakes in the next few months.

Excellent work welding my 4" turbo back exhaust on my 06 F350. Got me in right away and fair…read morepricing! Thank you!!!

I've had multiple jobs done here with my Charger and also my wife's Tahoe. They have done a great…read morejob replacing my wife's Transmission with a great fair price and I've recently came to get my A/C replaced on my Charger. Very low pricing, these guys are phenomenal mechanics. We will continue coming back!