Quick responses to my project on Yelp. Came out in 48 hours from first message. Good price,…read more mobile and most importantly, provided the service quickly.

I wanted to support a local small business so I hired this company to replace my driver side…read morewindow. Unfortunately the experience had a couple of significant issues that I can't overlook. Wrong Part Ordered: Right out of the gate, no one ever verified which window I needed replaced. The installer showed up with a windshield glass instead of a driver side window, which meant I had to wait an additional two days before work could even begin. A simple phone call or text to confirm the details beforehand would have completely avoided this. Installation Issues: Once the correct glass arrived, the installation didn't go smoothly either. The installer was unable to get the window rolling up and down correctly and ultimately left my door partially unassembled. After doing some research myself I discovered the window wasn't properly aligned with the side track. Once I aligned it myself everything worked perfectly. Bottom Line: The installer did offer a $75 discount which I appreciated, and he seemed genuinely eager to do good work. However at the end of the day I paid $250 for a job I largely had to finish myself. I'd suggest this company invest in more training before taking on jobs independently. I wish them well but cannot recommend at this time.

Came to the house and quickly repaired a chip in the windshield before a long trip. Same day…read moreresponse. Friendly, professional and reasonably priced.

Eddie did a great job and saved me a lot of money. The dealership wanted to charge me twice as…read moremuch. Then tried to scare me by saying if I go with an after market glass the technology of my care, like lane departure and rain sensors would not work. Eddie did my glass for half the cost and all of the technology works perfectly. I will definitely use them again.

Christian arrived in a timely manner, was professional and saved me quite a bit of money on my…read morewindshield replacement. I was surprised that it wasn't more expensive. The window is so clear and so much easier to see through. It has been about a week since it was installed and there have been no issues.

They were extremely fast, through and professional. They were very clear on what the issue was with…read morethe chip and the steps that they needed to take to repair it. Would highly recommend

Phone number is invalid for Decatur, TX. Would help if the web page was kept up. Guess they don't…read morewant our business!

From the owner: Better Price Auto Glass ensures dependable auto glass repair and windshield replacement services in…read moreDecatur, TX. We offer the following services: Free Mobile Service, Windshield Replacement, Auto Glass Repair, Truck Glass Repair and Replacement, Automotive Door Glass Repair, Hatch Back Repair, Process Insurance Claims, Auto Glass Shop, just to name a few! We also Service the counties: Tarrant, Johnson, Parker, Denton, Dallas, Wise, Hood, Ellis, Collin, Kaufman, Rockwall.

Absolutely the best glass shop. I had them fix a chip on my 21 Mercedes E-350 about 6 months ago…read more They did a great job. Then just this week a complete windshield replacement on the same vehicle. No need to look anywhere else for windshieldrepair or replacement. I trusted them with my baby that looks brand new, they did not disappoint.

Short version: Great people. Great shop. Great work. Great service. And they handle all the…read moreinsurance claim stuff for you (a State Farm preferred vendor), which just makes it all so much easier. About four months ago, we arranged for them to replace the windshield on our 2020 MB GLE, due to a badly spreading crack caused by a rock that a big rig kicked up (that was the second one for this car... GRRRR). It took about a week or so, but they were able to get the legit Mercedes factory glass we wanted, and then installed it quickly and as scheduled. The facility is very clean and nicely decorated, with a comfortable waiting area, and a break room that is open to customers. Fast forward to a few weeks ago, when we got a starburst chip caused by yet another rock kicked up by a sloppy truck driver who drifted onto the debris-filled emergency shoulder for no reason (jeez...so aggravating... feels like this car is a magnet for rocks!). So, we called up to see about another replacement windshield (this would've been our third, and those babies are not cheap), but they said they could do a repair instead. And, since we bought the glass from them less than a year ago, the repair would be free! Woohoo! The repair was extremely quick and easy, with no appointment needed. And while the starburst is still visible, it's very low on the passenger side, and the repair should keep it from growing into a full fledged crack. Considering the number of miles we spend roadtripping, the likelihood of yet another rock makes us glad not to have to buy more glass until it's absolutely necessary! They totally did not have to volunteer the free repair info, especially since we were already prepared to buy a new windshield. Cannot emphasize enough how very much we appreciate that level of service and integrity. We are moving out of Texas soon, but if we need glass work done again, and if we are passing even sort of close to the area, we will go out of our way to get the work done here. They're just awesome folks.

I called and got same-day service for my wife's car. The price was reasonable. The installer…read moreclearly explained how the windshield was replaced, gave some useful safety tips, and finished in under an hour with a flawless installation. I'd highly recommend the company.

Early on a Thursday morning after deciding not to do business with a well known auto glass…read morereplacement company, I contacted AJ for a windshield replacement. Despite the early hour he responded almost immediately, collected all necessary info, and suggested three different times/dates he would come to my home for the repair. Within just a few hours he was here, and 45 minutes later I had a new windshield installed for a great price. AJ is Professional, honest, and knows his stuff. I have already recommended him to several people. He's simply the best around.

Great service, came right to the house and handled the whole replacement in about an hour.read more

From the owner: diamond auto glass offers: windshield installation, windshield repair, mobile windshield…read moreinstallation, auto glass replacement, auto glass repair, car window repair, mobile auto glass repair, auto glass repair, auto glass services, car glass replacement, vehicle glass repair, windshield restoration.

Showed up on time and got things done. The bid was higher than others but the reliability and…read moreprofessionalism were top notch.

If I could give him ZERO STARS I would!!…read more The original job was to replace my windshield that was severely cracked. He offered two options: dealership glass and after market. I asked what the difference is and he said only the stamp in the corner. I chose the after market because he said "I'd be very happy with it." Immediately after he replaced my windshield, I got an alert saying that my forward camera needed to be recalibrated. I messaged him asking about it and he said he didn't unplug my camera, etc. and then offered no support. The dealership said it would be $300 to recalibrate which I couldn't afford at the time. Well, I finally brought my car in because I can't get my annual safety & emissions renewal without the recalibration and they said that it's not the camera, it's the windshield itself. It's not compatible with my car's cameras because of some special gel that's required in the glass that acts as a filter. Therefore, I need to replace the ENTIRE windshield again plus the recalibration which will cost $1500!! All because of this business's negligence and misguidance. I reached out and explained everything to them and they didn't even have the decency to respond. Filed a complaint with Yelp but because this business isn't a part of the Yelp Guarantee Program, there's nothing they can do. Plus I paid in cash so my bank can't assist. AVOID THIS SCAM OF A COMPANY!! Edit: of course he responds after receiving a bad review, but only to insinuate it's my fault and calling me a procrastinator? Since I can't respond to a review reply, here's what I messaged him: Oh now you respond because you got a bad review? This has nothing to do with me having to wait because I couldn't afford to get the recalibration done. Mazda quoted my $275 for the recalibration itself but it has nothing to do with the camera. Even if they attempted to recalibrate, the glass is not compatible with these cameras, which you should have known. They said without the required gel and the clarity issues with this after market glass, it wouldn't be possible without a complete replacement with Mazda glass (whether I do it with them or third party). They even showed me on the glass you replaced how the gel was done improperly. So you can take your poor customer service and terrible work ethic and enjoy my rightfully bad review!

Very professional. Not a hard sell. Answered my questions and fixed my window I even went back…read morewith another question. Polite and patient.

We brought our son's car here to have the rear windshield replaced after the hail storm in Hudson…read moreOaks. The owner was quick to answer the phone and gave us an upfront quote for the replacement. The installation was fast and the quality was excellent. We love supporting family-owned businesses like this one!