I have purchased more than 20 vehicles during my lifetime. Without a doubt, Derek Ward of James…read moreWood Buick GMC in Decatur, Tx provide the best experience that I have ever had. After visiting two dealerships in Fort Worth this week, the first dealer told me I owed $9000 more on my 2-year-old car that has 17,000 miles, I shared my Kelly Blue Book estimate and he told me KBB don't write checks, he offered me a payment of $1183/month, of course I left. The next dealership must have thought, "hold my beer and watch this, lol." That dealership offered me a lease price of $1905/ month and bragged because he got the price down $200, so I was going to pay $1700, they told me I was $5,000 upside down. Feeling reluctant, I located the 2026 GMC Denali PU with the exact options that I was seeking. Derek was extremely professional. I told Derek exactly what I was looking for. Within an hour, Derek provided me with a ballpark figure that was exactly the same as the result I came up with on the GM Financial website; I was $500 upside down. After a 1-hour drive to the dealership, it took approximately an hour to complete the paperwork, and a monthly note below $700/mo. Without a doubt they have earned my trust in an industry that is filled with uncertainty in my opinion. When completing the paperwork, I was able to relax, as in my experience the finance manager didn't try to up-sell me on things I didn't want or need. In my Arnold Schwarzenegger voice, "I'll be back!"

Just bought a Yukon Denali from Clay Estes at James Wood and 12/10 recommend! Clay is professional…read moreand makes the car buying process quick and efficient! I live in the DFW area and pass about 5 GMC dealerships heading to Decatur but it is for sure worth the drive! First time purchasing from James Wood and we will for sure be back because of Clay!

2014 Dodge Grand Caravan owner that had the typical rocker arms/lifters issue several years back…read morewhen the car was under warranty. Manifested as a rough idle and threw a P0303 Cyl 3 misfire finally. Dodge replaced it all under warranty but only that half of the engine. They wouldn't replace everything on the other half of the V when I asked even knowing eventually those would suffer the same fate. That was at 80,000 miles. So 5 years and 70,000 miles later we just recently had the same issue with a rough idle until finally the P0302 Cyl 2 misfire code appeared and I knew the fate. I had called numerous shops and ranged from quotes of up to $10k, or more than that saying it needed a new engine, to others not even willing to quote me when I explained the situation and asked "IF this is the same repair what is the cost?" I just started going out further from the Justin area and called a few shops in Decatur and got ahold of Superior. They knew exactly the problem and had an excellent technician (Raul) who knew this fix, and has done it before. They are probably one of the few shops in the metroplex outside of the dealer to trust with this since apparently it is very difficult to keep the timing in place and it's much longer job for other shops. The costs for this were also extremely reasonable. We added in a few other maintenance items as well and got good recommendations from Joe. This van has been great to us and if not for Superior Auto it could have been much more costly. And I just did not want to have to drop a $40k financing contract on a new minivan for our family in this economic climate. The owner Robert also even does some QC checks to be 100% certain even though Raul does a fantastic job. We had a little bit of a customer service mishap/miscommuncation but good customer service is NOT defined by how you are treated when everything is going well and GOOD, it's how a business treats when even a small thing goes slightly off the rails and Dean in their front office displayed A+ customer service. Five-stars all around and no real need to visit the dealership when you'll get a personal touch with Superior Auto. Thanks guys!

Superior Auto Repair. "superior" says it all. higher in rank, status, or quality!!!…read moreI took my vehicle in to get an alignment and they did it. No hesitation, no excuses on why they can't do it. Unlike others intown thinking you're a nincompoop just because you're a girl. lol Thank you for making it easy. I highly recommend great service with reasonable prices. I appreciate a smooth transaction!

Stephen and his team did an excellent job…read more I had a check engine light come on, and they were the only shop in town who could even see me this week. I had already taken my car to the Auto Zone and knew the problem... everyone else said they had to do their own diagnostic ($165.00). Stephen had to do their own diagnostic as well, but they were confirming... not just taking a free shot...and he said the price goes toward the fix. They had the car ready within 24 hours, and called me. When I drove out of the shop, the check engine light was on. They took the car back, and Stephen knew immediately what the problem was. They had replaced the sensor (the inexpensive fix), and the light had turned off. Once on the highway, and the light came back on, Stephen immediately knew it was the other (more expensive) sensor, and only charged me the difference. The fact they tried to save me money, and immediately knew the problem... and could easily explain it to me... makes this a 5 Star review. There's another YELP review about how they didn't fix someone's car the first time... I don't feel that was my experience. New cars and computers are finicky. In a small town, you don't build a 5 Star reputation by taking advantage of people. I will be back! 5 Stars

This is the best mechanics shop in Wise county. Excellent service and the repairs are right every…read moretime.

Excellent service at reasonable prices. 4F maintains much of our truck fleet at U.S. Storm…read moreShelters. They do a great job!

The Best of the Best for everything from tires to mechanic work! These guys are professional in…read moreevery way.

I was unloading and stacking round bales and a front tractor tire blew. The young lady I spoke with…read moreon the phone was extremely helpful, but wasn't sure they could get to me. She did some checking and she found a way to get someone to me and they had the tire I needed on hand. The tech that came out was friendly, fast and efficient. He found a cheaper solution and the cause of the tire issue. I appreciated them saving me almost half of the expected cost. They will be my go guys for tires in the future.

Very knowledgeable owner , I had some strange issues with my truck and had it at 3 other places and…read moreColton was able to diagnose and fix the issues at a more than reasonable price. I'll never go back to a dealership again! Wurd! Thanks

My car had been squeaking for awhile, but after being quoted over a thousand dollars at the…read moredealership, I knew I had to find someone local to help. I did a quote request thru Yelp and Branden was the first to respond. I was iffy since he didn't have many reviews, but from the very beginning, he provided great customer service. He was quick to respond anytime I reached out and always very honest. It was great that he was able to come out to me so while he was working on my car, I was able to stay inside and go about business as usual. Within an hour or so, my car was done and its now nice and quiet. Branden has definitely become the guy we will reach out to if we ever need anything car related again. Don't let the lack of reviews stop you from scheduling. Support local! Thanks again, Branden!

Installed a brand new stereo in my Polaris! Did a fantastic job and stayed till the job was done…read more He does fantastic work. Will be doing more business with him in the future.

Doesn't answer or reply to customer calls, never had a correct final time frame, won't answer the…read morephone, & is not there when you go to his shop. TERRIBLE!!! DO NOT take your vehicle there for tranny work, who knows when you'll see it again! But no problem taking your $ up front, a scam, BEWARE!