I went to get my eyelashes taken off and renewed. They had me sitting in the room for 35 minutes with lash removal glue while it was burning my eyes and nobody came to check on me. When I asked the price they told me 30 for a new set plus 5 to remove. After sitting for 35 minutes I told them i just wanted them taken off. She then told me it was $10 to remove them. Now that I don't want a full set it's $5 more???? Absolutely ridiculous this is my last time here read more

Absolutely love the friendly staff. I wouldn't get my nails done anywhere else. Jenny is a welcoming, friendly manager. I love everyone there, they are wonderful, hardworking people. I leave with happy nails, toes, and wax everytime! read more

Top Nails - V French with gold/silver line attached with a cute, black bow. I always get the pink gel and gel color. - Nail Salons Near Me - Middletown, New York

Booked an appt for French gel fill ins. I was seated at Stevens table. He was very polite, talkative and helpful. I asked him how long he has been working in this profession he says over 20 years. His work was quicker than I anticipated it to be. He also listened to everything I asked for. I asked for my nails to be thinner, more of a round pointed, and for a super curvy natural looking white tip. I will add a before photo, a photo of what I wanted, and lastly the finish product. So far this is the best place I have encountered in the Goshen/Middletown area so far. read more

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These people are rude except for one lady because she is Spanish. I was good with Hannah a few times. Now, I see she filed my nails too narrow this time. She said I was complaining too much today. If something I don't like I will speak up about it. I told her. Hannah was nasty to me before, but I let it slide. I give one freebee sometimes. Hannah sits by the nail polish. The other staff reaches over my head without saying pardon me or excuse me. I never said anything before, but today I had to. I told her, you know what when you don't like something you don't come back. Bye! She is lucky, I gave her, rude butt a tip. This is why they tell the Black community not to patronize the Asian nail salons. You have to watch those people who live in the Church. They can be the worst. I say this because Hannah goes to different churches with her husband for him to preach. Also, Top Nails are not having the customers wash their hands. I would always use my hand sanitizer. It's all about the money with them. They do not care about others' health. read more

The owner Kim is very nice. I really like my nails and toes but I can't remember the woman who did them. I really wanted Psy but she was busy already. I will try again this weekend. read more

Top Nails - Thank you Carole for the amazing mani pedi - Nail Salons Near Me - Middletown, New York

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they gave me exactly what i wanted!! this place isn't in the nicest area but the people are so sweet and do an amazing job. a girl named tiffany did my nails and after trying the design she asked a man if he could do it and he did!! i'm glad she knew her abilities and what she was limited to because i've had some terrible experiences where people think they know what they're doing. anyway, love my nails!! great price!! thank you !!!!! read more

Top Nails - nails - Nail Salons Near Me - Middletown, New York

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Never go here! Went in for tips and 2 days later they fell off and my nails are split in half. My nails are destroyed!They use cheap products. And I spent over $60 dollars. read more

Top Nails - Nail Salons Near Me - Middletown, New York

I had a great experience as a walk in the last time, so I thought I'd make an appointment when I needed a gel fill. I made an appointment, but I THOUGHT I was making it at another salon down the road. Ya know, the place where I actually had a great service. Since I had no time to spare, I kept the appointment that I made by mistake at Top Nail. How bad could it be? Well, I was hurried along because the woman who was doing my nails had another appointment waiting. Isn't that the point of an appointment? To get the time slot? The fill is too thick in spots. My nails aren't all shaped the same. The manicurist talked me into a pedi too. Two of my toenails are crooked. The second coat on one of my toes was missed completely. I felt like I was part of a cattle auction. Take a number, get them seated, move 'em out... Zero personalities, poor work, too busy... there are too many other salons. Never going back read more

Hannah did a horrible job on my $60 gel manicure. She seemed uninterested in my nails .It was very rushed and sloppy . She didn't even put lotion on my hands . She got gel all over my fingers and tried to tell me it will wash off. This is not my first time getting my nails done and it does not just was off. I have been here before and had a great experience. If you come here go to anyone but HANNAH read more

I went here with my sister as a treat for her and me before her graduation and I regret it. The lady who was doing my nails for some reason was spazzing out because the lady who did my sisters nails was done before me. Why? I have no clue. My sister is smaller than me and has smaller hands and feet maybe? Idk. But she definitely made it sound like she was blaming and angry at me, weird. Then she started cutting it half-assed and square and I asked her to round it out and she flipped out again, saying, "you don't have long nails do I don't have much to work with!!" (Duh, she just cut them) Over and over. Boss lady came over and told her to round it out and she should've asked me before rushing through and trying to take a short cut to cut time. Lol. Next she started complaining again about how my nails are taking such a long time, I finally said to her, "well if you don't wanna finish the job I can go ask the manager to get somebody else to do it." She stopped complaining for a few mins,... THEN she lost the bottle of nail polish!!! I had to pick another color for my fingernails than my toes. Then she tried to blame me, saying "maybe I should play back the cameras to see if somebody took it..." SMH. Lastly she was done painting and was gonna send me on my way but I was like, it's gonna smudge if I leave with them wet...she said, "oh yes for a perfectionist like you, you should come over to the fan and wait till they dry." 1 star is generous. For a $35 half-assed mani pedi done by this lady who was honestly stressing me out at this place where I was going as a treat for my sister and myself, def not worth it. Definitely not for the lesser assertive customers out there, either. read more

I have gone to this place twice this year and I am not impressed with their service. Both times I felt rushed and was badgered into getting some type of service that I did not need. The salon was full to capacity and the tech's were cold. I had a gel fill done and wanted to change the shape of my nails in which the tech was not pleased to do . I wanted an almond shape nails and she gave me oval, I told her that this is not what I wanted and said "This is what it is and that she was a professional and I was not" until I whipped out my phone and showed her what almond shape nails look like, Let say that the interaction with her was not pretty and so did my nails. They were pricey and I was not happy. Also, the tech was pissed that I did not tip her. I told her " bad service, fresh mouth.. NO TIP" I will never go there again. please save your money and don't go. read more

Fast, clean, professional nail salon. I was serviced immediately without an appointment. Nancy gave me a pedicure and manicure and recommended additional services that would make my experience better. Men routinely feel like outsiders at nail salons,but Top Naiil employees made me feel welcome. The owner stopped over to introduce herself during my manicure and was very genuine and warm. I'm looking forward to making this one of my neighborhood favorite businesses. read more

DO NOT GET YOUR LASHES DONE HERE! They take no accountability for their actions. I made the horrible mistake of getting the $30 lash set the day before leaving for vacation and suffered BIG time for it. The day I got them on, they were fine but the very next day I experienced a very uncomfortable feeling, woke up to mucus leaking from both eyes, tightness on both upper lids, redness, swelling, itchy, irritated. My poor luck I was already in the city headed to my flight. I tried everything to get them off and had no luck with that either. About 4 days of my vacation was spent miserable with the hardened lashes on. I had to wear sun glasses to hide the swelling in both eyes. It literally looked like someone punched me repeatedly in both eyes. I finally got them off by steaming them excessively and rubbing them repeatedly with some oil. The strange thing is I have had the lashes on before from this very same place and never had a problem so this experience came as a complete surprise. I stopped in today to talk to the front desk lady Paula and basically she apologized but suggested that there was something about me that caused the discomfort. Like possibly an allergic reaction to the glue or something. I still believe it was how they were applied or a different glue than had been used before. But she said impossible cause they use the same glue as always for the last 7 years.. The bottom line do NOT get your lashes done at a Nail Salon that wont even consider that it was their negligence in some kind of way. These people dont care what happens to you after they get your money. I was outright refused a refund due to their policy. To add insult to injury the lady Angela who did the lashes for me laughed about my bad experience it as if it was a joke. Dont give these people your hard earned money. Im suffering still with this and the lashes were removed days ago. Im on antibiotics and regret ever going to them. With all the shops in this area. Top Nail should never be an option. Word to the wise! read more

Literally the worst place to get your nails done. I went a few days ago and got a full set of acrylics, the guy doing my nails was super aggressive and did not consider the pain he was causing on my very short natural nails. he got the brush too wet when doing the actual acrylics and the acrylic kept sliding off my nails, I don't know how he even managed to get them to keep their shape because they kept melting. He also kept saying that because my nails were so short that my acrylics had to be very short (not my style. i like them decently long) immediately after leaving the store, I went home and gently scratched myself and one of my nails split in two. i went back and a woman who was much more gentle and seemed to know what she was doing started fixing the nail and then THE SAME GUY came and told me he was fixing it. Really?! Not only that but when I was getting the whole set done he didn't push my cuticles down at all so my nails look like they're grown in already even though I got them done on Thursday.... Today, two of my nails came right off. I'm getting so pissed off with the quality of these nails. For being called "Top Nail" you would think they would be good. Wrong. Other small things happened like a younger boy maybe 13 or 14 who obviously had some relation to the guy doing my nails kept coming up and shoving him while he was doing my nails. Also, there was at least 40 people in the shop when I went back, every work station was filled. Definitely not within coronavirus regulations. Please don't waste your money here. It's definitely not worth it. I want my 50$ back! Top Nail more like BOTTOM NAIL. read more

I will never go back ! My polish and manicure ( if that's even what you want to call it ) always look like my 9 y/ o did them .. The nail tec is rude always on her phone , and worried about who's walking in the door . When I tried to tell the owner about my issue she called me picky and said she will not fix them. ( mind you I only went to the manager after this had happen the time before as well ) I will never go back and I found a nail salon that blows these people out of the water . Essence nails in Chester. Amazing. Trust me one manicure by them you will never go anywhere else ! read more

I was a walk in and was seen within a few minutes. It's a large salon so they can service many people. I never felt rushed. The technician was great, listened to exactly what I wanted and did a great job. He was extremely meticulous which I appreciated. I'll definitely be back again read more

I only go to this business when I'm desperate. I feel like they herd customers in like cattle. The pedicures are horrible (it's just them removing your nail polish, rinsing your feet, a slight foot rub, and then nail polish). The last acrylic manicure I had was so horrible that I told the boss that I was not going to pay. They hurried up and found someone to correct the problem. I believe that the staff members are over worked and it shows in their work. read more

the workers are rude and not to mention i was sitting in a chair for a pedicure for so long the water turned cold. one of the employees made a comment on how i was too skinny and needed to eat more and that i looked anorexic. will never give this business my money or time ever again. read more

Day before Prom my daughter had an appointment at a different salon and after a softball game we showed up and was told we didn't have an appointment. Frantic I prayed and drove around asking God to guide me to a place open. I showed up at Top Nail they had two customer left it was 9:20 the owner asked what we needed my daughter explained our situation and the owner and her staff were sympathetic to my daughter and stayed to do her nails/toes. This place is by far the most friendliest and professional place around. My daughter was so happy with her nails it made me cry. The biggest blessing was a customer who was there heard my daughters story and paid forward $40 dollars towards her nails. Thank you to that women and God for providing me this blessing. I will never get nails done anywhere else. read more

Very disappointed! I made an appointment for 9 o'clock am. I wanted to get pedicure and manicure but, I usi ally get wax and eyebrows but, I told Jenny over the phone the day before my appointment just pedicure and manicure. When Helen saw me the first thing she told me I had an appointment at 10' o clock and she wouldnt had time for my pedicure. I don't think it is fair if I made an appointment day before. Helen told me it is not her problem she can't do it. She did try at least to work with me. What kind of business will let you go if the customer is there In front of you. Excellent tips when I always leave. When I said excellent through this pandemic 15 to 20 dollars Which it is the only time you can see Helen smiling. Because not even good morning said to customers and she always in front of customers checking in iPod and with moody face. Totally disappointed about top nails services. read more

Asked for coffin shape and they shaped my nails horribly. I asked to file them down a little and be completely cut all my nails super short. Don't waste your money. While I was there a customer came in and told the owner she would be suing them, red flag. read more

Huge and clean salon. Lots of chairs for pedicures. And lots of chairs for manicures. At least 40 employees. All very fast and efficient. Also a lot of choices of nail polish and gel colors. read more

I go to Top Nails to only get my eyebrows done by Pasai. Today I thought it would be convenient since I had an appointment with Pasai to get a pedicure and manicure. It was the worst service ive ever had. I told the owner but she did not care and said next use certain people. I paid but I didnt want too. So, writing a review on this establish will maybe help them understand. Anyway, I will never get a pedicure or manicure done at this establishment ever again. It always busy and crowded and is not a comfortable environment. I will go to Pasai for eyebrows but thats it. So so disappointed and I hope you see review. read more

I bite my fingernails a lot, so they look like trash. But when I went to Top Nails, Steven gave me fake nails that look really wonderful! After he finished putting them on, I was taken to another lady, who's name I don't remember, and she painted them very evenly and nicely. I always come here and I don't plan on going anywhere else. read more

This is the worst nail salon. I've tried this salon several times. Today I went for a powder gel and my daughter in law a manicure. Walk in they said pick a color which what they always say and u wait and wait sat there for 20 min with my hands in polish remover and my daughter in law sat there also. Tried to get some help but it went on def ears. So we walk out .. always crowded and it's like your cattle they never turn u away. They should and say it's going be a wait ... I will go back again !!!! read more

this place is the worst i have no problem paying money when i get what i asked for they are rude and get attitudes when they don't get it right do not waste your hard earned money at this place save your self the stress and aggravation read more

I don't recommend this place. I was going to this place for several years. Their products are very cheap , they rush through your nails and my nails started to chip and break very easily . The woman doing my feet was on her cell phone not paying me much mind and cut my toe. Thee staff is rude to the customers as well as each other. They don't seem to like each other and it shows. Their manager Tina is very rude as well! The culture of this salon has changed over the past several years & I won't be going back there! read more

Had a wonderful experience today at Top Nails. Steve was patient and professional while he fixed my nails. My French gel manicure came out terrific! I would highly recommend Steve. Finally found a nice, clean nail salon that I'll definitely be returning too soon. read more

This place is unsanitary And unprofessional. My first experience there was OK, but the second was bad. The man who did my nails could not paint for the life of him. There were streaks on all of my nails. My third time there will be my last. I came in for a simple manicure. I was told to pick out my color and wait. Eight people came in after me and were taken before me. They do not take you in the order of your arrival they take you in order of how much money you're spending. They do not clean out the pedicure machines and always try to pressure you into buying services you do not want. Will never go there again. read more

Not very clean in my opinion especially the drying area. Odd selection of polish colors, with very few Essie choices which is what I prefer. The woman who did my mani was very unpleasant - never smiled or tried to make conversation. She did a nice job on my manicure but it's pretty hard to mess up a regular manicure. Will not return. read more

The salon has been remodel recently with brand new pedicure chairs using single use disposable liners for each client. New drying tables, new customers chairs that are very comfortable. Most importantly, they use disposable files, buffer and pumice stone for each client for the manicure and pedicure. Very nice and clean salon, friendly staffs. Highly recommended. Give it a try, I promise you will be very pleased :):) read more

sloppy lazy work. got acrylics and my nails aren't even filed straight. he kept putting acrylic on, letting it slop off onto the table and then tried to fix the mess. my manicurist was using clearly old sticky nail polish and didnt paint down the sides. there visible bubbles and theres a hair painted into one of my nails. he couldn't be bothered to push my cuticles back either so i paid 40 bucks for nails that look a week old. read more