Truck drivers, especially small fleets, please, beware of this repair shop!…read more 2nd to None Service takes full advantage of their remote NM location and can unfortunately do a lot of damage to your bottom line. It's great to read positive media coverage about the owners, but the media has failed to paint the whole picture of why they are successful. Has your truck broken down nearby? Their towing service is cheaper than the competition, but they charge unbelievably astronomical prices for their repair work (and parts) once they have you at the shop (where you have no other choice but to accept their rates).

My daughter and I ran into some car trouble on our cross country trip from Atlanta to Los Angeles…read more We went to 2nd to None because of the great yelp reviews. It was a bit longer off the highway than I thought it would be. I think my navigator took me off the wrong exit at first cause when we left it was much closer to the get back on the road. The people in the front office and the repair guys were very nice. They have this German Shepard in the office that is very shy but seems sweet enough. Our check engine light was on. At first they said it would take until the next day to get it fixed. I told them we couldn't stay in this town. They said they would do what they could to get us back on the road. And they did! In a few hours we were back on our way to LA. They even called a few days later to check on us, mailed a thank you postcard to thank us for or service and sent us an email. Now however, they are sending emails weekly or biweekly. If you don't like a lot of junk emails, don't provide your email.

Predatory upsell at Signal Ave location: Refused single spark plug fix on my stranded 19-year-old…read moredaughter's car Review (1-star): This is a serious warning for parents, students, and anyone driving in/around Albuquerque--especially near UNM or the northeast heights area. My 19-year-old daughter was on her way from Farmington to the University of New Mexico when her check-engine light began flashing early one morning. She pulled over safely about 30 miles from campus--alone, scared, and hours from home. I called Brown's Automotive Experts and spoke with a man named Chris (at the 6401 Signal Ave NE / Far Northeast Heights location). Chris mentioned he has four daughters of his own and assured me he would "take care of her." That reassurance meant a lot in the moment. He called back with the diagnosis: one cracked spark plug causing the misfire. He then immediately recommended replacing all spark plugs plus a fuel-injection service--totaling $1,800. I asked for the price to replace just the spark plugs; he quoted $1,300. I explained we couldn't afford that and requested they replace only the one cracked plug so she could safely reach school and we could plan the rest later. Chris refused. The shop would not do a single spark-plug replacement. It was pay $1,300 for the full set or just the diagnostic fee--and they'd send her back on the road with the flashing light and misfire still active. They were ready to release a teenage driver with a known engine issue rather than perform the minimal, diagnosed repair. This felt like blatant upselling that took advantage of her vulnerability and my concern as a parent 150+ miles away. I've never posted a review this strongly, but I won't stay silent when a business exploits a young woman's roadside emergency to push unnecessary $1,300-$1,800 services. If you have college kids, teenage drivers, or travel through Albuquerque's northeast side, avoid Brown's Automotive Experts - Far Northeast Heights (6401 Signal Ave NE). Choose a shop that does honest, needed repairs without holding safety hostage. Brown's Automotive Experts - Far Northeast Heights 6401 Signal Ave NE, Albuquerque, NM 87113 Phone: (505) 857-0868 You've lost any future business from our family--and I hope others see this before they're in a similar spot.

took my 2003 ford ranger 4x4 in to re due all underneath of truck. that was making squeaking noise…read morefrom front back of truck. was in 3 days got call saying say done. All work was done timely at good price. cant forget the shuttle service from shop to house.

I am very loyal to flash automotive. I have brought my close friends here as well. I was first sent…read moreto them by Quantz. Quantz did all the repairs and maintenance on my since 1986. Quantz decided to be collision only and they sent me to Flash automotive for repairs and maintenance. They look over my vehicle and they let me know what maintenance is needed, approximately what it will cost and how urgent it is. I have limited income and it really helps me to spread things out and put a little bit in each month. The work they do is excellent. They are warm and friendly. I have taken my friends to them and my friends are also happy.

Flash Automotive…read more Incompetent! Took my vehicle in. Gave them explicit instructions on how to recreate the issue. Also gave them explicit approval to just replace said parts - No Diagnostics necessary. Just replace the parts. Easiest job ever - just replace the parts. I dropped it off when the problem was present and obvious , but Brendan refused to go for a test drive, or even go to the parking lot so I could show him the problem. Brenda called 8 days later saying they couldn't diagnose the problem. He said his master mechanic with 40 whatever years of experience couldn't duplicate the issue - and admitted they did not drive it the minimum duration I told them to to replicate the problem. Once again, why are you trying to diagnose something that you had approval to just fix?! I don't care how experienced the mechanic is. If they are unwilling to do their due diligence in diagnosing the problem, especially with explicit instructions from the customer (yes, some customers know what they're talking about) all that experience is irrelevant. Incompetent. They attempted to say it was just a bad gauge, but sadly that's not the case and wouldn't case the actual problem. And the fact that they couldn't diagnose ONE issue, they ignored the other issues and didn't service them. Brendan refused service. They had it 8 days didn't repair a warranty issue and the other two items they had approval to do so without any diagnostics. They fixed nothing! Completely incompetent and evidently hard of hearing to. Brendan is arrogant and does not listen to the customer. No chance I'd ever recommend this company. Sad, when you can't even get them to just do the work. Overall experience was pathetic and unacceptable. What a waste of time. Looking forward to their defensive reply

Great place and worked with my budget and got me financed! Thanks for the wonderful family owned…read morebusiness and love your little pug! Love the little car and having fun driving! Thanks so much again!

Issac and Marcus helped me in getting a used car. They were so friendly and accommodating. Not like…read moreother dealers where salespeople are pushy, the folks at Access Auto were laid back, truthful, and very helpful all around. I'll definitely be going there in the future if I need another car.

I am very impressed with IVS. I am in and out of Albuquerque. I took my 2001 XC70 to this shop 4…read moreyears ago to have a minor repair. It was done very quickly and professionally. Since then I have taken my Volvo to them for major repairs. Pro shop. Good to Excellent. The techs are on top of the needed values and priorities of what needs to be done. The mechanics are all pros. The owner, Daniel , is the real deal. If you are not happy with what has been done , he makes sure it is corrected I take my Volvo to a shop in Santa Cruz and they were impressed with IVS as well. Top notch. No nonsense.

So, here's a scenario. A 10am oil change appt, called in advance so we were all set with the specs,…read morebasically working off a high rec from friends. I leave the car. I think, what, 2 hours? They tell the first lie: they are taking it right in. Then I get a call about an hour later. Do I need the car at a specific time? I say, not exactly but not all day. What time are you thinking. Ohhhh, we will get back to you asap. Lie 2. That never happened. Three hours later I call. Told it will def be done in 2 hours and they will call. Lie 3. You keeping count? Call again twice two hours later. Told I will call you back in 10 mins. Lie 4. Do you think it's over? Nahhh, I only get them on the phone when they are trying to upsell me on things they have no idea about as I'm a new customer, so recommending work based on ether. Then comes the last lie of the day. Lie 5: will call. you back in 10 mins to give you a time to pick it up. Alas, not a word. I get in an uber to get to them before 5:30....so basically 8 hours for an oil change at this point. My car is outside with the few things in the passenger seat thrown onto the dashboard (water bottle, tissue box, hand sanitizer). Never got a call. Just checked out without one word of apology or one honest statement about what created the backup other than 'we've had a busy day' so apparently appointments are meaningless. Hopefully the actual car service does not align with their hideous customer service. A new low for auto repair. Just staggering lack of courtesy.

Fantastic service from Wheel Align it, every time. Just took my daughter's '02 Saturn in, and then…read moredrove it to Mississippi. It drove like a dream. They are always honest with me and the prices are very fair.

Hello, I recently stopped by Wheel Align It II. My father recently passed, and I was gifted his…read more2003 GMC truck. This truck means the world to me. I'm very picky about finding trust. I stopped by and was greeted with great business attitudes. I explained my wants and concerns about my father's truck. Bo and Joanne picked up on the importance of my wants and concerns. A day later, they called me in. They had my truck on the lift, and the mechanic, Bo Jr., walked me under the vehicle and had me touch and wiggle the front end. I agreed on the work and asked if Bo would put new rims and tires of his choice. I got a call 2 days later, and my truck looked great! Priced right! Good quality work, and the whole staff was very friendly! Thank you, Bo, Joanne, and crew! Another 5-star happy customer, and I will be back.

My 12 year-old Mazda was starting to have a few problems and normal wear needing replacement parts…read more After being taken for a ride by a few unsavory auto repair shops in the area with ludicrous quotes, I was so glad to find Greg and his team. This is a very honest business that doesn't try to Price gouge (take it from someone who received many, many quotes). They did a fantastic job on rebuilding my suspension, replacing my CV axles, and putting in new front and rear brakes, among other work. Seriously, I couldn't believe the night and day difference before and after I had the work done. It was like I was driving a new car. They officially have a customer for life (or at least, as long as I'll be in Albuquerque). I highly recommend them for your auto servicing needs.

I'm not sure where those other ratings came from. My experience was awful. They turned a $700 job…read moreinto a $2200 bill, and the next morning, I got a check engine light. The owner gave me a bunch of sensor double-talk and told me that it was fine when it left, and I would be charged full price for repairs. I licked my wounds and went to another mechanic. Turns out that his mechanics didn't replace a vacuum hose. It was sitting on top of the engine.

In December, we bought a 2011 Nissan. The vehicle immediately had issues, so we informed the…read moredealership. Long story short, after three repair attempts, the issues persisted. The service technicians were top notch. Dillon Hill is an asset to M and F. Already at a loss of $5000, and 4 months later, my stress was at an all-time high that I had made the worst purchase decision of my entire life. I'm a big believer in supporting small business in Albuquerque and I believe in giving people the opportunity to make it right. I contacted the general manager, he's a busy man and very hard to get a hold of, but the quality of our conversations was worth the wait. He made me an offer to buy back the vehicle and allow me to cut my losses completely, or he could help set up a really good deal on another vehicle if I gave it another shot. We took him up on that offer because I feel that he was acting in good faith and wanted to make it right. We ended up buying another vehicle after he paid off the one that gave us so much trouble. In being fair and taking such good care of my family, this dealership has gained a life long customer. I would recommend them to any friend or family member looking for a reliable used vehicle. Thank you M and F!!

I bought a used Jag from them about 6 years ago. Little has gone wrong, but I know I have saved…read morethousands not taking it to the Jag dealership for service. They are kind. Both locations have been great. I send my friends there for service as well. I know nothing about vehicles, but I trust them. Thank you!