Amazing service. Great communication, punctual, and professional. When we arrived at our storage unit, they were already there ready to go. They handle our items with care and was very strategic with how they loaded our storage unit. We will hire them again once our house is ready in a few months! read more

This company SUCKS. We scheduled for Nick to arrive at 11am to move us during our relocation to another state. We booked this service through hireahelper.com. We confirmed twice with Nick - a week before, and the day prior, to make sure he was still available and confirmed to assist in our move. On the day of our move, Nick not only bailed on us, but he completely ghosted on us. After 2 hours of waiting and calling/texting several times, we eventually had to call hireahelper.com for them to help figure out a new immediate plan. The service or LACK OF SERVICE from Topflight Movers is absurd. I recommend that you DO NOT HIRE THIS COMPANY, as they are NOT RELIABLE. read more

THIS IS AN UPDATE TO THE FIRST REVIEW THAT I WROTE FOR TOP FLIGHT MOVERS. NEVER USE THIS COMPANY. If I could, I would not give him one star. He was not honest with me and and his ethics are very questionable. He told me that he needed money upfront. I NEVER should have given him thousands of dollars before the move. Since then, he has ignored my calls and messages. He finally wrote to me and said my money (thousands of dollars) was not refundable. I never saw a contract or signed anything. He has an "F" with the BBB. That should say it all. I am a 65 years old widow and I can't afford thousands of dollars to lose. I am just devastated. Never trust Jeremey Hunter Morgan. He goes by the name of Hunter Morgan. read more

I have never been more disappointed with a service provider than I was with this moving company. My husband and I set up the appointment over email about two weeks before the move. They emailed us back quickly with a quote and we confirmed. We confirmed the day before the move and we thought we were all set. Then on the day of our move we were waiting for them to show up at our house at the confirmed time but after 30 minutes of them not showing up, we decided to give them a call. The phone continued to ring and nobody picked up. We called a second number that was on their site our call was directed to a voice mailbox that was completely full. After another 30 minutes of waiting we decided that this company was not going to show and my husband and I started to load the truck ourselves. About an hour later (so two hours after the time they were supposed to show) we got a call from someone who said they were at our house. At this point we were at our new place unpacking the first load of furniture we had to pack in the truck ourselves. Since we weren't there - but on our way - they left and we were stuck doing the rest of the move on our own. We never heard back from the main office. No call, no apology, no nothing. Do not use this company if you want reliable movers and decent customer service. read more

I'd give no stars but that's not an option. We contracted with Top Flight through U-Haul in Belmont, an arrangement U-Haul offers. We needed two men for two hours for a small job moving out of an assisted living complex. We picked up the truck at the reserved hour and organized/staged our load for maximum efficiency and minimum fuss. When the appointed hour rolled around, 2PM, no one showed. U-Haul pointed at Top Flight and said call them; Top Flight said no one was available until 2-3 hours after the reserved time. That was without an apology or an alternative solution. BTW--we had to call them. The actual moving men involved were apparently delayed at a Fremont job and we were in Belmont. By 1:30PM they must have known they wouldn't be in Belmont in 30 minutes yet didn't feel obliged to let us know, nor did Top Flight call us. I would never do this again. U-Haul makes the agreement and collects the money then takes no responsibility for their subcontractor. The subcontractor feels no obligation to honor agreements and points to U-Haul to make it right. There are no accountabilities here. A total scam. This is a lose/lose deal. Heads up... read more

Exactly the kind of service you would want to expect. I had Mike and Javis. Everything worked well: these guys pay a lot of attention how to load and unload the truck not to break anything and also to take good advantage of the space available. In addition, Mike and Javis were really nice and friendly people, so you will have fun chatting with them while moving. I am recommending Mike and Javis, and should I move, I would hire them again. read more

David came to the rescue again. Fit into our schedule a weekend move of furniture at mom's. Very professional, personable, kept in touch with us even when they were going to be late due to a previous customer. Bent over backwards to get the job done on the day we asked. We would highly recommend them to anyone who needed movers, labor, etc. We will call you the next time we need help. read more

Top Flight Movers did an absolute excellent job moving my stuff! I had a lot of wall art that were kind of wrapped up, but they took the time to professionally wrap everything so that all the art would stay safe in my storage unit. We had 2 movers, Dave the owner and one other guy. They were able to wrap our stuff and move it all out in like an hour. They got it all to my storage unit and unloaded. They meticulously put everything in the locker, made sure the art was safe, and also made sure that I had access to things if need be. Will be using them again when it is time to get my stuff out of storage! read more

Working with Top Flight to move across San Francisco was a great experience. A few days before my move, David sent one of his movers, Mike, to my old apartment to give me an in person quote. Their price was well below the other top rated moving companies on Yelp. The move itself was pretty seamless. I had most of the small stuff packed. And they were able to move my stuff out pretty quickly and on to the truck. They wrapped up my TV and couch pillows in plastic wrap. Moving in to the new place was quick. The total job took 3.5 hours. Nothing was broken! Definitely call them if you're looking for an affordable, short notice move! read more

Top Flight Movers - Look how well they packed my elevator! - Movers Near Me - Menlo Park, California

Great Movers...If I have to tell about their service in 2 words. Dave is such a gem of the person and very professional. We had to move and I had asked for 2 people since they were running a little late, Dave got me another person to do the job on time at no extra cost. The situation was that I had kept my wallet in another car and drove the U-haul and came to our new house, when I had checked to pay I did not find my wallet. The Delivery people came back with me to my old apartment to see if I had my wallet with me, that was professional courtsey. Thanks Guys and Thanks Dave read more

If you are looking for movers, stop and look no more. Top Flight Movers are reliable, friendly, professional and they get the job done. My friend and colleague recently loss everything in a fire and I assisted her with finding furniture and a bed for her new apartment. The store she purchased the furniture from could not deliver until a few weeks later, therefore I told her I would coordinate getting movers to come pick up the merchandise and deliver to her house so that she could have it sooner than later. Due to my crazy work week I forgot to coordinate movers, so I went on line at 2am in the morning on Friday and sifted through the many choices and found Top Flight and literally booked them for the same day in the early evening. First thing in the AM David who by the way was awesome. He was so patient with me because I was so scattered regarding the details and how to accomplish what I needed to do. He offered options that at the end of the day would save me time and money. All the while he was assuring and caring regarding my situation and more so my last minute request. We decided on a plan and he followed up with me shortly after with an email confirming all of the details. I arranged to meet the movers at the furniture store because we still need to pick out a mattress set. The movers Maurice & Mac arrived before our start time, unlike me and my friend.. we were just a tad bit late, dang that 880 traffic. Anyhow, when we got to the furniture store there was a delay with getting the furniture but Mac & Maurice waited patiently while I resolved the situation. They were both not only professional but personable and even asked if there was anything they could do to help. All worked out at the furniture store and Maurice and Mac loaded up the truck and told us to go ahead as they had directions and would be at the drop off point shortly. When they arrived at the drop off location it was clear that the front door was not going to be an option to get the furniture in the house so they quickly figured out a solution and successfully unloaded the furniture. Again they had the patience of two saints while we debated where the furniture should go. After much conversation we were still decided and Maurice jumped in and saved the day with regards to his ideas on placement. It worked and looked great. While they where unloading the furniture I was trying to help with the plastic but they insisted that I stand by and do nothing and that they would take care of everything and they did just that! Yelp fans I have worked with many moving companies in the past and none have even come close to the service I received today. Thank you Top Flight for going over and beyond. I will for sure share your business with my network of friends and colleagues. Des read more

These guys waste no time. They're friendly and want to do the best job for you. It's one thing to have great guys who you can trust to do a clean move for you, it's another to be able to interact with someone like David, who is CLEARLY interested in making the client happy. He's not like other companies who's representative have rigid rules about logistics and pricing. He genuinely wants to be fair to the client if there is any minor error - including commute/logisitics, etc. This is what is called good customer service. I felt great working with him and his boys. read more

Top Flight Movers - Amazing service. Extremely reasonable pricing. Very efficient - Movers Near Me - Menlo Park, California

Dow and David and their team were troopers! We needed a baby grand piano moved from the hills of Redwood City to Menlo Park. Their team was very well coordinated. They'd moved piano before and their knowledge and skills paid off! In addition to moving the piano safely, wrapping it in blankets and shrink wrap, and using a dolly to get it down the stairs. While I don't want to send them too many people asking for them to move pianos (its hard work! :)), I want to recommend them as great movers! Their company has a few great qualities that stood out to us: 1. replied on short notice 2. not too expensive 3. friendly AND they followed up through email after delivery. Would totally recommend them! read more

Hired these guys thru movinghelp.com. They were easy to communicate with before the move and called me several times to confirm (which I appreciated). They were on time and did an amazing job bringing up my extremely heavy wood desk up two floors - all with a smile and on a Sunday! read more

I moved from the Bay Area to LA and needed someone to handle this for me in a pinch. David remained on top of his game throughout the entire process. He over-communicated with me and thoroughly walked me through what was going to happen at certain times and when charges would be made to my credit card. He made sure I was not in the dark about anything. Dow and Antoine were extremely efficient and loaded up my 1 BR's worth of stuff into the truck in less than a half hour. As promised, the crew had unloaded my stuff into my apartment in LA early in the afternoon before I arrived. If I lived in the Bay and needed to move, I would definitely call these guys again. read more

Without these guys, we would never have made it. They were able to accommodate a change of schedule, and they busted out a move that I had underestimated. I've never seen a better packing job in our rental truck, and the 2 story move was done in amazing time. Throughout, the guys were friendly and professional. Their attitude was so uplifting, that this dreadful move of ours was less painful. Really great experience, I will use them again on our next move. read more

Short of a root canal, there are few things worse than moving!! I had no expectations when booking Top Flight and just hoped to get everything unloaded with minimal breakage and without costing an arm and a leg! OMG!! This was THE most phenomenal moving experience EVER!! A fabulous, friendly, fun crew of three completed our 16' Penske truck unload in just over two hours including the amazing feat of lifting a piece that was too large to make it up the stairs up to my deck from the deck below!! I only wish I had photos!! The team was so careful with all of our belongings! They were beyond courteous and offered to assemble furniture and made sure everything was where we asked to have it placed. I LOVED these guys and cannot recommend them enough! I'll never move again without Top Flight as part of my relocation plan!! If you're moving BOOK THEM NOW!!! :-) read more

I also used uhaul moving labor help found them. Two guys showed up on time and get the job done very fast. I have to say that's not a easy job. The place I was moving to is on third floor and there's no elevator. But they didn't complain a thing and really trying their best to get it done. read more

These guys were fantastic. We've had some pretty awful movers in the past, and these guys were a breath of fresh air. We even called them back when we moved again 6 months later. To provide some background, my husband and I had two unrelated movers load up a 14 ft uhaul trailer in San Diego the night before our move to Fremont. They took FOREVER, and couldn't fit our one bedroom apartment on a truck that big (which is ridiculous). We ended up leaving stuff behind and found ourselves carrying most of our goods down to their truck on our own. After the fact my husband told me he thought they went and got high during their break. TERRIBLE SERVICE. We drove the 10 hour drive overnight to Fremont, and all I can say is thank God for the guys at Top Flight. They were SO quick and efficient and really cared about getting everything to where we wanted it. I was also pleased with how professional and respectful they were. I was so exhausted from driving through the night (and the awful service from the other movers), and they repeatedly encouraged me to take it easy, assuring me that they had everything under control. They were NOTHING like the movers we had the night before, and we could not have been more thankful! We also used Top Flight's services again when we moved 6 months later to another place just a few miles away. Again, we had the same awesome experience. They gave us the same great rates as before, and this time we got to witness them pack our truck. We got a 21ft uhaul truck this time because we were nervous after the prior incident with the San Diego movers. Let's just say.... These guys are absolute PROS! They fit everything in about 10 ft of truck space, and I could tell that it was all just very secure and well done. It didn't necessarily matter too much since we'd already got the bigger truck and only had to drive about 5 miles, but if you have a long way to go, these guys are going to save you tons of CASH! I could go on, but I think you get the picture. GREAT service.... HIGHLY recommended! read more

Found them through U-Haul while booking my truck. David and Dow showed up on time, were very professional, charged reasonable rates, broke nothing, and moved everything perfectly. No problems at all, and highly recommended. read more

These guys were super professional. They worked hard, moved facts and efficiently, and made moving 10 times better. I recommend them to anyone. read more

It took the movers significantly longer to load the truck than it took me to load. When you are paying by the hour--this is extremely important. There were delays in their arrival, delays in how long it took them to load, and it took a long time for them to arrive at my house--however, when they arrived, it didn't take long for them to unpack--as I was there. When I requested a detailed invoice, I was asked to email at a different hour. When I emailed later, I didn't get any response. Nothing in my experience or communication leads me to believe this company is reliable. read more

These guys were super quick and careful. Highly recommend them. Response time to quote request was super quick and they arrived within 15 min of the estimated window. read more

These guys are wonderful. I was so worried about moving day, but as soon as the two Top Flight movers came they started loading up the Uhaul we had rented, and by the end of two hours had managed to fit a large two bedroom apartment into it. We also live on the third floor of an apartment with no elevator, so I was impressed with how hard they worked without taking any breaks to get everything in the truck as quickly as possible. They are life-savers! read more

We had Dow and mike as our movers and they were really fast and efficient. Could not recommend them enough. They were amazing. If you call them make sure to ask for Dow. He knows the stuff and makes sure your stuff reaches unharmed. read more

These guys are TOP NOTCH! They showed up on time, were friendly and enjoyable to be around. They didn't miss a beat and helped me with any last minute things I had outstanding or wasn't sure about. They took us all the way to Sacramento and unloaded us quickly! I highly recommend them and would use them again! read more

David and DJ did a great job on the move. They took great care of the furniture I had to move, and packed and moved it in an expeditious and courteous manner. I recommend them! read more

These guys were great! They were on-time and moved my furniture from the Peninsula to Berkeley in 3 hours (I have a lot of furniture for a one-bedroom). I was also on the third floor--no elevator--and boy, did they move up those stairs! Professional and a deal (I would have spent $150 on a truck and gas to do it myself), I would hire these guys again in a heart beat. read more

These guys were fantastic! They were right on time and they loaded up my 2+ bedrooms of stuff in less than 2 hours and were very careful with the items. They used the moving blankets I rented (btw ...essential) to wrap items and not a single piece was broken nor damaged. Would definitely use again, although I hope I don't have to since I hate moving! read more

These guys were the best. We needed to move a 14' uhaul into a public storage space; they accomplished everything quickly, professionally, and even wrapped some of our stuff with some extra plastic wrap we had on hand to protect our things while in storage. Communication was great; it was a busy day but we were able to figure out a time that worked for both of us, and they showed up on time and ready to go! We will definitely use their service when we move in a couple months, and I have recommended them to my parents as well. read more

These guys were great to work with. They brought the truck, the friendly guys, and stayed until the job was done. I appreciated the attention to detail, and they really made our lives easier. read more

These guys are great! My movers were very courteous, knowledgable, and got the job done without me having to get involved. I will ABSOLUTELY recommend Top Flight Movers to anyone that needs help moving! read more

Excellent service. I felt terrible as it was raining the day that we moved from SF to OAK, but the Top Flight guys were troopers and were considerate of tracking rain in and out of the house. They were quick and even helped us box up those last little pesky things, saving me multiple trips back and forth in my car. Better care for our things than the big company movers we used for our last move. read more

Absolutely the worst company. If I could give them a 0 I would. They were scheduled to assist in my move and texted me only after I called them several times asking where they were, only to tell me they could not make it. Completely unprofessional. Run the other way. read more

I had a really tight timeframe due to my travel schedule. I let David know that I needed his team to arrive promptly at 12pm to help unload my uHaul and they showed up on time and did a really great job moving my things from the uHaul the my storage unit. They also did a really good job stacking my belongings in the storage unit to ensure the glass items don't break. I will use them again for my move from the storage unit to my apartment. read more

Dow and his partner did a great job helping us move! They are friendly, careful, and efficient.

Want to give 6 stars. These guys have amazing prices, handled our request on short notice, and moved our entire apartment in 3 hours (move out plus move in!). They wrapped furniture where needed, had blankets and pads, and were so friendly. On time, and went out of their way to grab stuff like a plastic cooler or guitar amp that doesn't count as furniture but they moved it anyways. We've used them on two different moves and would recommend them to anyone. read more

great, professional people, they moved my furniture and boxes fast. recommended it!!! Lizbeth read more

Thanks to these guys, our move was effortless and enjoyable! I got the best deal from these guys - $190 with a 2 hour minimum, which was the cheapest deal I got, and believe me, I shopped around. Two guys showed up at our place with a truck, and they moved our stuff quite easily, with no complaints. The movers were friendly, and I spoke personally with the owner to finalize my appointment, which was kind of nice. I was really dreading my move, but thanks to these guys it went by very easily. We had no furniture though - just boxes, suitcases, and miscellaneous items. The movers even carried stuff like brooms/lamps for us, and did not make a fuss that our stuff wasn't properly packed or anything. The movers were a little rough with our stuff though, but nothing broke as far as I can tell. They also showed up a little later than they had promised (but not too late). Honestly, I am more than thoroughly satisfied with my experience with these guys, and I would highly recommend them! read more

These guys were great, I would definitely recommend them to anyone and use them again myself. I hired movers from a separate company down in San Diego to load up my uhaul truck to come up here, and they worked at a snail's pace! I had to repeat which things were going where several times, and grew impatient watching them slowly walk to/from the uhaul and back into my apartment. I was delighted to see that this was the total opposite of Top Flight Movers. Top Flight worked extremely fast, listened to my directions the first time and didn't make me repeat myself, and took extra care with my heavy furniture. They were done unloading everything from my uhaul in 1 hour max. Believe all the good yelp reviews and 5 star ratings you see because these guys are on point! read more