I tried a pool service on Yelp, I was excited at first because the pool company came out, took care…read moreof everything so I gave that company a 4 Stars! However there was some follow-up that needed to be done, they came out a few times for repairs that I had a warranty on but never really solved the issue! I tried calling, texting, leaving VM, Nada!!!! That's when I decided to check on Yelp again and give it one more try! I came across Pool Sharks pool service. Called Andy up, he responded very quickly via VM. When we finally were able to speak, Andy came over the same day we spoke, probably within minutes, as he was already in my area. Charged me the service call fee, which was very reasonable. The last company had a difficult time getting my vacuum to clean the pool, there was no flow going through my salt cell, it was a mess. Pool starting to turn green pretty quickly! Andy came over, took the motor apart, started cleaning the motor, discovered that leaves were getting in the propeller, or something like that? Taught me how to put the basket back in so that it doesn't happen again! Made it easier for me to take the Filter cap off so that I'm not spending 10's of minutes trying to put the cap back on, which can take up to an hour trying to align the steel rod back into its groove!! If anything, just that one little trick was worth the service fee!! He really went above and beyond!! Needless to say, I will be using Andy for all my pool service needs!! I would highly recommend Andy!!

Andy and his team do an amazing job maintaining my pool, I originally called him to install a new…read morepool timer and was so impressed with his knowledge and service I hired him to do my weekly pool maintenance. I was ok doing it myself but during the summer it's tough to keep up with. My plan was to keep pool shark just for the summer, but he has my pool balanced with chlorine and the ph is perfect I decided to keep him on all year, best move I have made. I HIGHLY recommend this company.

Waited to write a review to see how our pool was doing after a few services. This company came the…read moresame day we initially called, return weekly and are very affordable compared to other companies in the area. Our pool is always looking pristine! Incredibly friendly company, great to work with! We will continue to use them and recommend them to everyone!

Unethical and unprofessional. advised they did items such as resolve an issue that occurred with…read morethe pump priming after using a skimmer vacuum instead of standalone vacuum as always used by original company prior to merger or by out. When couldn't resolve issue advised I was being rude and called me a liar told me find a different company when made them aware I have security system and pump WiFi timer so I know what was done and how long the pump ran for. Even provided video evidence showing pump still not working correctly. Stay clear of this company at all cost. Matthew is the owner that told me these things. I have all text messages from this unprofessional business owner who damages property and then tries to slander customers instead of making it right.

I just purchased a new home with an older pool. I was looking for some quotes so I decided to call…read moreearly Sunday evening and leave some messages. To my surprise Heart my Pool answered my call! They came out the following Monday and gave me the estimate. They were well priced so I went with them. In the few weeks since my purchase they have been out several times getting the pool up to spec. They are very friendly Ann the communication is good. I get emails explaining what has been done and what the plans are. The level of communication is much better than with my prior pool company.

I've been using Paul's Pool Service for over 30 years. I had a problem this week with my pool…read morelight, and as always, it just took a quick email to have someone out to fix the issue. The weekly service keeps my pool looking great and the price is more than competitive. I love my pool and appreciate having people I can count on to take care of it.

This company provides great service and the personal touch. Someone is always willing to help with…read morequestions or issues.

Tony is amazing ! At first call when I started using him a year ago he was at my house within days…read moreand started maintaining my pool immediately!! It went from green to sparkling and he is fastidious with his process! Fast forward a year I have had more leaves than the pool can handle and a day after I texted he was out to check that everything is ok and running well and again he just told me to add some water keep an eye on basket and all will be great ! What a relief having a service company that actually cares and understands what service means !!! It is wonderful and relieving no it is one less worry for me . I am so happy I changed companies a year ago and went with Prestige Pools and Tony !! Thank you Tony and crew!!!

Very unprofessional. Yes his prices are cheap, but you get what you pay for. Will get completely…read moreunhinged if you tell him his crew did not do a good job cleaning and basically call you a liar. If you're pinching pennies I guess use Tony. If you're looking for professionalism go elsewhere.

A fast response to a last minute request for help with a nasty green pool Brittany was very prompt…read moreand kept me in the loop along the way as I knew nothing about getting a pool into good condition. Thank you guys for taking this weight off of our shoulders! We look forward to working with you for a while!

Photos of the pool post acid wash and monthly cleaning reflect no changes from prior cleaned…read morestatus. I found the customer service quite good in terms of responsiveness. However the value does not add up. They did initially indicate that the acid wash would be done without draining the pool. Although that was a red flag, I decided to give a try since they guaranteed at least eighty percent of the spots to be removed. However, even the dirt from the pool floor wasn't removed, which makes me question whether it was properly vacuumed. That was discussed prior to the start of work, and I was assured this would be completely taken care of. Brittany is super nice, however I found the labor insufficient unfortunately. My advice is to please go with a different company to avoid the negative experience.

Communication with the office is very good, responsive to issues and extra service needs. Pre-covid…read moreour tech was on time like clockwork. However, during COVID, they sometimes come a day later which isn't a big deal.

Our pool has never looked so good. The techs leave it sparkling every week, as well as give…read morereminders to adjust the water level. Very satisfied with their services.

I just had Russ out to my house from Bayridge and he did an amazing job. He fixed my saltwater…read morepool, got it working prefect again. I highly recommend them. Great company to work with, honest and fair pricing, ask for Russ.