My husband and I recently took an interest in making leather wallets. When we first began, we…read morescoured forums online about where to get supplies. Tandy came up often, and lucky for us, there's one in Livonia. We began by conveniently purchasing a bag of scrap leather and other necessities at Tandy. One we mastered our designs using scrap leather, we went back for larger, more expensive cuts of leather. The employees were really helpful about what thickness leather would work best for us and never once judged our lack of skill. They did quite the opposite! Advice was given any time we asked, which was welcomed for a couple newbies. We've visited several times now. After comparing prices between Tandy and Amazon, I've determined Tandy is competitive. Some accessories can be found cheaper online, but for leather, we love having a local affordable option. If you're looking for a fun craft to do with your kids or scout troops, you'll find a lot of kits with detailed instructions that anyone can follow. Once my business takes off, I'll begin buying from actual tanneries. In the meantime, Tandy is an excellent source for beginners and intermediate leather crafters alike. Interested in what I've been creating? Check out https://www.etsy.com/shop/WMLeather

I went in to get advice on repairing my luxury leather planner. I was trying to find someone for…read morehelp, which took a while. And then the worst happened. The worker, Terry, asked what was wrong. I showed him the area on my planner that was peeling (which was a small area), but he kept cutting me off asking, "Where-- Where is it? I can't even see it" many times as I was trying to point out the area to him. He then said, "That is such a small area of leather, and there is nothing we can do." Without even allowing me to ask any questions or speak. He just kept cutting me off. I then finally got a word in edgewise and asked if there was a professional leather artisan in store who might be able to repair, and he said, "No we don't do any custom work at all," which didn't really address my question. I asked again, specifying REPAIR, and he said, "No we don't do that." And he did not offer any products they sell to repair it at home, basically expecting me to leave. So then I had to pull him aside again and ask, "Are there any leather glues that I can buy to fix this?" He took me to the product section and pointed out the small Tandy Eco-Flo All In One bottle. I was trying to ask him if that glue would be safe to use on the type of leather of my planner, and he cut me off before I could even say what the leather was, saying, "I'm only recommending this due to the tiny area of issue," and then he walked away. Unhappy with how I was treated, I was waiting to speak with another worker, and it looked like there were only two people working. I took a little bit of time to browse (I had driven forty minutes to get there and was not about to leave), I heard some loud speaking from the cashier's area, where another woman was telling the same worker Terry to "not talk to [her rudely] like that" because she is a seamstress who knows how to work with leather. This gave me the slight indication that maybe Terry is a misogynist. After a while of not being able to find someone to help, I just decided to go checkout, and I prayed I wouldn't have Terry as my cashier. Thankfully I didn't, and I was about to checkout, but I asked the other worker (I cannot remember his name, but he is the manager) about the product, and he stopped me from purchasing the product because it would not help repair my leather planner and instead recommending me to a couple cobblers in the surrounding area. I thanked him for the information, and I also notified him of Terry's actions, in which he said that he will "have a talk with him." Meanwhile, Terry was listening to everything what the manager was saying about how the glue wouldn't be helpful, and he chimed in saying, "Oh wow yeah I would have never thought of that!" enthusiastically, no doubt, to the manager. I turned to Terry saying the product he recommended was completely wrong. I then left. Very unhappy at how I was treated in this store and will take my leather business elsewhere. I cannot believe they employ such a rude man who did not want to look at my problem, kept shouting at me without even letting me talk, and gave me wrong information about leather. The manager was nice and knowledgeable. I say this warning for those of you who are novices with leather information, DO NOT SPEAK WITH TERRY.

I came in for a zipper repair to a piece of carry-on luggage. The woman who helped me was…read morefantastic. She said it was a minor issue and fixed it for me in 5 minutes. Despite offering several times, she refused payment. Wonderful folks and happy to recommend!!

Last Friday I called Farmington Shoe repair for my boots because the sole was literally falling off…read moreof my right boot. The owner was knowledgeable,friendly and helpful. So I show up to the shoe repair store and requested a repair on my boots. The older blonde woman behind the counter was engaged in a conversation with another woman,so I waited for assistance. The blonde customer service woman was obtuse and very stand offish, but I left my boots for repair as I needed them for work. All that being said,the shop did an excellent job repairing my boots,but the blonde old lady acted as if she didn't know who I was when I returned for my boots,and STILL had a very nasty disposition. Excellent repair service, but the customer service should've been a LOT more friendly.

I took in a pair of 50+ years old acme cowboy boots w/ the soles worn out. The workmanship was top…read moreshelf. I strutted them into a Dwight Yoakam concert looking good.

Amazing, flexible, responsive service. The team here knew…read morewhat we needed and took care of us! We will definitely return!

Reasonable prices and good work, it's nice to have some place like this to take your shoes. Even if…read morethey aren't expensive shoes, you can easily get them fixed, inexpensively and double their life.

Love Sam's Shoe Service! Very happy with service repairs for my shoes over the years. Customer…read moreservice great. Loved talking with his son. Great hours and location. Thank you for your years of service to the community.

I had a jacket and a purse that needed new zippers. (Well actually, the jacket just needed the part…read morethat the pull hooks onto, but apparently, one still has to replace the whole zipper.) I took my things in on a Friday and was told that they'd be done on Thursday. When I went to pick them up, the jacket was done but the purse wasn't. When I'd dropped the items off, I hadn't seen the "CASH ONLY" sign by the register, so I had to make sure I had money when I returned on Friday. They did a lovely job, and the people were friendly. It cost $18 for the jacket (which was only a $20 jacket to begin with!) and $16 for the purse. I don't know if those prices are good or not; they seemed high to me, but, on the other hand, I don't have the skill to do such repairs. But I wish the sign about not accepting anything but cash was on the door (although I understand why it's not); most people don't carry much cash these days, so it would be helpful to know the policy beforehand.

I will never go to this place for a repair again. I dropped off a specialty item 4 months ago. I…read moreasked specifically if they felt they could do the work to the item that I was dropping off and I gave them an example of what I wanted to look like. They said absolutely they could do it. I returned after a month and they hadn't even started it. I returned after another month and the owner still hasn't started it and I needed to walk him through exactly what I wanted to do. I returned a third time a month later and the owner said he hadn't started it and that he had other customers who came in recently and he was working on there repairs instead. At this point, I was starting to get annoyed and I said to him "well I'm a pain customer too." he said he would have it done in a day and I said I would be back in a few weeks because I was leaving town. I just went in there today, another full month later and the item was not done correctly. Apparently the owner was out sick and the woman who runs the register was the only one there. Certainly a bit frustrated. I said to her he didn't do it right and just to tell me where I owe them for the little bit of work that he did do and I was going to take my items with me. She said she had no idea what to charge me because he was out sick. I explained that they had my stuff for four months and that I've been back multiple times and she can't even give me a price to pay. I said it was ridiculous that I would have to come back yet again. She got really upset and said.Fu@king eh. This isn't the kind of thing he normally works on. And we don't know what we're supposed to do with it. ". I told her she didn't need to swear at me and that I had asked them before I even left at the first time if they could do it and they assured me they could and then they proceeded to not do it and I also tried to explain to her that I was in there last time, and he had told me that he was doing other people's work instead of mine She kept talking over me and she kept getting louder and louder and I finally said just tell me what I owe. She yelled at me that she had no idea what I owe. I said just give me a number. I'll pay it so I can leave with my items. She picked my items up and threw them at me and said just take them and get the hell out. I told her that was fine and that I would not be back. As I was walking out, she was screaming at me about how I have no idea what it's like when you're in a business and people are sick and they can't help the customers and she continue to scream at me as I walked out the door. lol. Little did she know I own my own business. Anyway, the way these people treated me was absolutely ridiculous. If they didn't feel they could do the job they should've just told me the first time I went in. I will never ever go back there.

Cami and her family are the best! Very helpful and informative and they have such amazing and…read moreunique items. Definitely coming back!

Arthur one of the nicest people I have ever meet after being very disappointed unprofessional work…read more@ another furrier, I had been with for more than 25 yrs very pleased with Bricker-Tunis and staff everyone pleasant feels like you've known them for decades. Just read post from 2015 will not mention name drop that being said being Mocha latte in color I personally do not believe Arthur is what the person trying to make him out to be surely if Artur/Bricker-Tunis is/was I would not spend $$$ there. Also before someone may post you are female, males of my nationality feel the same maybe isolated matter. And to all a goodnight.....

A longtime family operated business that is absolutely the very best facility for repairing…read morefootwear and other services. They are extremely knowledgeable and very friendly, as well

Glad this place was recommended. I needed to have my son's shoes repaired for a wedding this…read moreweekend. I took it to the Master and got a one day turnaround. He suggested a minimal repair appropriate for the shoes, considering its intended use and remaining life. The price was fair and I certainly wasn't sold anything more than what was needed. Great experience - will certainly return in the future.

Located on the lower level of twelve oaks mall near the center area. This store carries a variety…read moreof luggage and leather goods. They also carry belts, accessories, wallets, jackets. I purchased a cute cross body for travel and every day wear. Good place for a selection for holiday gifts.

Very friendly and informative sales staff. Great variety of products. I found exactly what I needed.read more

We decided to stop by and get a couple things done. Since the battery kiosk closed at the mall, we…read morewere excited to find this shop. The store itself is open, with shoe products and boots for sale. The owner was super informative, friendly, communicative, and quick. I brought a pair of boots to see if the inner part could be fixed and he was kind to let me know there's nothing he could do because of the material. I appreciated his honesty and information on the material of my boot. Even though I wasn't able to get my boots fixed, he was very quick at changing my hubs watch battery. We'll definitely be back with any other shoe repairs/battery changes!

Great job! The owner does an incredible job. He's been there…read morefor, I think 20 or 30 years! He renewed my old leather boots to look like new. No need to buy new bots this winter! I will be back for sure. Recommended'