Went to this place to resize a watch!! Because my husband wasn't available to come in I estimated how many links to be removed and was wrong, twice. Finally, he ended up going in so that they could size the watch properly. The watch looks great and we are so grateful for this shop. They are such nice people and I highly recommend anyone stop by for their jewelry needs. read more

I have visited a lot of jewelry shops, but after visiting Precision, I don't think I'll ever go anywhere else. Between René, Rema and Justin. They make a qualified crew that nobody else could beat. Their Precision.(not a joke.) with all of their repairs are exquisite. I've even purchased a large ring from there which they made exactly for me. If you missed this one, I don't think you'll find another better. read more

Precision jewelers in Westland is the best. VERY TRUST WORTHY. They have quality pieces to choose from, they treat you like family and spend as much time with you as needed. Rima, she is the best always greets you with a smile and full of information. This is my go to place trust me you will love all of them there. read more

Threw them a lot of business for 14 years. Used to do while you wait battery replacement. Warning flag, they said they wanted to do it right and to leave the watches. Another flag, 2 days later hadn't heard from them and noticed that receipt said it was going to take 7 days. Called them and asked if it really was going to take that long. They assured me it wouldn't. Big red flag, called them at 1 week mark and first they told me it wasn't done. Put on hold a second time and told they had been serviced. Went in next day. Found that they had NOT been touched. They offered to replace them right then. Told them that our business relationship was done. No apologies, no more excuses. Sad to see a good business fail. read more

Honest, educational and passionate about their jewelry. We enjoyed learning about the beautiful jewelry in the Westland store. I think they will treat everyone like forever valued customers regardless of how much you spend. I will be back! read more

I took my grandfathers watch in to be repaired in February of 2019 to replace the date wheel. It still wasn't repaired by December, but in order to get it back I had to pay them $210 since they claimed that the watch had been cleaned and a replacement wheel (different color and manufacture) was installed. Watch still didn't work. I took it into another repair person and they said it didn't look like the Precision repair person did any cleaning at all and that the replacement wheel was totally unnecessary! That "it looks like they just took the back off and then put it back on." When I tried to get my money back, they refused since I had approved the "repair". The fact that the watch still didn't work made no difference. I don't know anything about their jewelry, but their repair service is a 100% scam! Avoid at all costs!!!!! read more

Been doing business with them for many years from inside Westland Mall to across the street from. They always treat their customers like family. Great prices great workmanship. I recommend them to everyone, for jewelry repair, buying jewelry they have great selections, to replacing watch batteries, can't say enough about them. read more

I came in and got a wedding ring and band made and Rannie did a super great job. He did exactly what I ask for. Visit them they're awesome! read more

Precision Jewelers - Jewelry Near Me - Westland, Michigan

Rannie and family took excellent care of me. I came in for watch batteries and left with several items and will be a future client for life. Great service and fair prices and the quality is second to none. This is a family business and they treat you as family. I will only come here for my jewelry needs moving forward. I highly recommend Precision Jewelers. read more

Rannie and the staff were professional, quick and courteous. Did a wonderful job on all my watches. Would trust them with entire collection and you'd know that your collection is cared for. Awesome place! read more

I have been searching for the perfect ring for my fiance. I found something online that I really liked but wanted to make some small changes to it and use some diamonds that were part of the family. With some pictures and information they designed the perfect ring, starting from gold alone, making the proper adjustments for the 3 diamonds I supplied. The quality of the ring was substantial. It is probably the most durable and beautiful piece of jewelry I have ever seen. My interactions with Precision from the start to finish was fantastic. If you want quality jewelry and the perfect experience to match from a competitive jeweler I urge you to use them. They have earned my business for life. read more

I went to this store looking for Alex and Ani bracelets. It is a family owned business and everyone who works there is so professional and polite. The service was so good that I went back there when I was searching for a wedding band. I had a custom band made and when the original band was not exactly what I expected the owner said no problem I want you to be happy with it and remade the original band to my liking. I am very picky and was made to feel comfortable with my purchase. Their prices and quality were much better than the other stores I went to. I would highly recommend this jewelry store for their prices, their work and the professionalism of their staff. read more

I started going to this shop because I needed (read:wanted) some Chamilia beads to go along with my Pandora bracelet. The people that work there are so friendly and professional. They never try to up-sell, no matter what you're there to buy or look at. The first thing that made me a loyal customer was the day I went in for charms for my Pandora bracelet. I like to mix different charms, and some stores I've been to act like I'm a backwards hillbilly for doing so. The woman who always helps me at Precision totally gets me. She takes all the time in the world showing me different combos and ideas, but never pressures me to buy. What prompted my review today was my last visit there. My Pandora bracelet, spacers, and charms that I purchased somewhere else, along with the Chamilia items I purchased there, got really gross and tarnished. I took them in to Precision and they cleaned everything ultrasonically for free in a matter of minutes. It would be a good business practice to clean what you sell, but to do that for a product you don't carry? That's pretty awesome in my book. They also carry beautiful jewelry and those cool clocks that play like 20 different tunes. Don't let the fact that they are in Westland or across from Pretzel Peddler sway your decision to go there for beautiful jewelry. read more

Almost every piece of jewelry I have has come from Precision! Rannie and his family are just the best! Always a fair price and quality pieces. This is the only place I will ever shop for jewelry or watches!! read more

Great service for a ring resize and repair. Friendly staff. Turnaround was same day. Nice to have onsite services.

My fiancée and I LOVE the service here! If I could rate this review more than 5 stars I would in a heart beat! They took great care and pride in making sure my setting was absolutely perfect. I am a very meticulous customer and Rannie spent every moment with me making sure I was 110% happy. He is patient, professional, and outstanding with providing excellence customer service. I HIGHLY recommend everyone who is looking for excellent quality, great prices, and wonderful service to go here. Don't waste you're time going anywhere else because this is the place to be! read more

Get all my jewelry from here custom or not. Really like my experience every time. I have been shopping here since they were located in the mall, and enjoy the fact they have relocated makes it more personable, the experience. read more

Normally I do not leave reviews unless its really bad service or amazing service. Let me just say, I made a YELP account just to give a review because of how amazing my fiancé and I were treated here. If you are sick of running into dead ends and rude jewlery store clerks, look to where the hidden gems are. They are here inside of this beautiful jewlery store. In fact I will never forget the day I came in there after my mother said "you know what, just give them a try.You never know." You know what they say, a mother's wise advice is always right. And boy she sure was, Rannie took me right to where the best rings were and was so lovely to work with. In fact, he was the one who cheered me on even when I felt uneasy because of how badly I was treated at a previous in the mall jewlery store(FYI stay away from those,they are overpriced garbage anymore,especially compared to the quality you get here). I would tell anyone and everyone to go here because they truly are beautiful people with a beautiful store to match. We can not thank you enough for helping us. With that being stated, we are now customers for life.Thank you. read more