Service center was soooo accommodating when they didn't need to be. My partner and I had terrible service at the location on 122nd that we walked out and came here. All we needed was a broken engine cover to get removed. Although it was last minute, a younger guy with a mustache (I don't remember his name) gave us exemplary service and was very personable and didn't try to price gouge us for something so simple and under warranty. There's a reason we bought the car here, and a reason why we will continue to come back. Thank you! read more

I'm a veteran, and I paid for my Mustang Shelby in full. Just two days later, I had to take it to a shop to fix the AC, which cost me an additional $1,500. The dealership refused to take responsibility and instead suggested I use my one-year warranty for an issue that should have never existed. I would not recommend buying a car from here read more

Thank you so much for selling me my Subaru Forester! I took the car in to the dealership for the vibration I've been feeling since the day I bought it from this establishment. Guess what? The two front control arms are completely busted. Thanks you guys for the $1,400 issue you thrust on me! read more

Absolutely the worst people to work with. The service here is terrible, they tell you oh yeah I'll do that and they never will, even after following up with them dozens of times. Integrity and service are everything this place fails on both. I won't buy another car from this place again. So bad I had to file a formal complaint with Honda of America, let's see how that goes. More to come maybe... read more

Graham gives great customer service and goes out of his way for me every time. He's made life easier.

Leased a Crv hybrid! Best customer service by Lucas! Friendly, helpful, informative . He took his time, went through my options, no pressure. I have purchased my 2013 Honda Accord, LX-EL and have always had all maintenance done at this location. Never disappoints. Love my CRV Hybrid. Loved Lucas ' professionalism! read more

I have purchased 3 cars from this dealership over the past 30 years. Civic, element, pilot. I kept going to this dealership because I trusted them to appreciate how many 100000s and thousands of dollars that have invested in their cars. My warranty was not honored when my transmission went out o er the holidays last weekend. Honda screwed me over, even charged me 395.00 for a battery, so I could drive my Honda 2019, with less than 60000 miles on it out of thier dealership parking lot. Do not trust them, especially regarding any warranty they have to sell you. I knnow thousands of people in the gresham area. Listen you all, don't trust them with your business. I almost had this pilot payed off, and I am now starting over with a five year loan at 6.99 percent intereson it read more

Been waiting for months for the new 2026 prelude to come in. Asked to have no add ons which they still did costing $670 over MSRP around 44k. Then they said they were going to add $6800 just bc there's only 1. Bring the total around 50k. Then find out yesterday they marked it up over 20k. They want 64k. For 64k I can find way better stuff to drive. This has to be illegal. Marking up a car 50% on top of MSRP. That's robbery. I bought at least 3 new cars from Gresham Honda within the last 8 yrs. I won't be going back to them. Try Vancouver Honda. Gresham Honda has got as bad as 122nd Honda dealership. Outrageous. Rant over. read more

My wife has always come to this location to take care of her cars (all Hondas) buying and taking care of what needs to happen (oil changes, tune ups, etc..). Things have been getting more and more expensive lately so she has started to check elsewhere for the more expensive items. Recently she went to get an oil change because she had a discount on one oil change. They told her she needed a few things including her tires aligned. Mind you she just had them aligned through a separate company 2 months ago. She told them this once she got the paperwork and they told her to go back to the original business that did it. Before she went back tot he original business she went to a third place to it's not a back and forth between two places. The third business said no she doesn't need an alignment. Anyone who tells you this is just trying to make more money. They even charge $50 to replace a key fob battery. The battery costs $5 tops and it takes 3 minutes. I didn't know until after my wife had it done. I told her I can change it for a lot less. So here is the suggestion. If you want to be scammed for unneeded car repair work then go to these people. Maybe if you like throwing your money out the window you can just go through this place. Otherwise I would recommend avoiding this place like the plague. What a rip off. read more

A truly exceptional car buying experience! Can't thank Arian and his team enough! I was looking for a vehicle for my daughter and we were considering a new Civic. Ryder and Brandon had the vehicle pulled inside defrosting so we could look at it out of the cold. Thank you! Ryder took us through the process and knew the answers to all of our questions. My daughter loved the car and we decided to move forward and get it! Dustin was great helping finalize our deal. He explained all of our available options for vehicle protection and made signing up a breeze. If you are in the market for New Honda or a great pre-owned vehicle, hit up Arian, Brandon, Dustin and Ryder. They will take great care you, guaranteed. read more

Tonkin Gresham Honda - My daughter's 2024 Civic Sport! - Auto Repair Near Me - Gresham, Oregon

This dealership was an awful experience. They lied and tried to charge the deal last minute. Horrible at communicating and I would never trust anyone that works here. Brutal experience' read more

Not a fan of this business. Paid cash for a car, ended up paying more than the agreed upon price. Dealership did not transfer the title, so we could not register our purchased vehicle. When we called dealership after our fun DMV trip of not having any record of our purchase, Tonkin had the audacity to ask us to pay the titling fee. $101 bucks later, we can hopefully register our car and not trip permits. -Keep in mind, dealerships have 15 business days to transfer title to DMV under Oregon statue if paid in full. Title was resolved on day 11 after we had to call them and ask what the holdup was, and why we cannot register our car. Complete waste of time, go find a professional business. read more

I've had two other vehicles before. They were German brands. I bought a Honda Accord for my wife. I was going to take it to the Honda service center to get an oil change and a few other things done. They asked me to take my car to the Honda service center for service. My car stayed there for a week. I wasn't given any messages or information about my car for a week. After a week, I went to the Honda dealership and told them about my car's condition. They didn't even give me any information about any maintenance or work I wanted done. I got angry, took my car, and left. They shamelessly charged me for parking. I've heard many similar complaints. This Honda service center is a complete disgrace. I would never recommend it. read more

Ok They do good work but they don't call them stealerships for nothing. We paid far too much for the work that was done. They did it right. They were kind. They were friendly. They have coffee while you wait. But at the end of the day what is that worth once you pull away? My pocket still has a deep hole in it and their nice smile won't fill it back up. read more

Ron Reddy and Mike Gunderson provided me with a fantastic experience from start to finish - these fellas went above and beyond to make me a happy camper. Highly recommend a visit to Tonkin Gresham Honda if y'all are in the market, this team will make it happen for you. read more

Tonkin Gresham Honda - Thanks Mike and Ron! - Auto Repair Near Me - Gresham, Oregon

Lily Turner is extremely unprofessional and a little smart ass when it comes to not getting her way on her sales. This girl called me multiple times after I told them and including her they are not the only dealer I am looking at she believes we had made a agreement on a deal when non of that was discussed.....After her final last call I told her I had chosen to go with another lot since they had exactly what I was looking for and she thought it was okay to have a smart remark back and hang up in my face. This girl is ridiculous Makes the company look bad. All because she didn't get her way she thought it was okay to treat me like shit? Get that girl out of there if this places wants to start making some sales cause that was ridiculous wouldn't recommend buying from this place at all seems like all of them are pretty much this way. read more

4.6/5Facebook · 212 votes Google review summary Reviews All finance148 CRV92 pressure71 test drive53 +6 Sort by Most relevant Newest Highest Lowest Nick Winchester Local Guide·84 reviews Was very disappointed in our recent visit. My wife and I were recently in the market for a new car. I couldn't make it in, however my wife was still anxious to go look at the new Honda pilot, so her and her mother went and looked to see if ... More Nancy Shimp 3 reviews·2 photos 3 weeks ago New Every single one of them, sales, financing, etc. were absolutely amazing. Was quick and easy, they had everything ready to sign when we got there. My husband I are very pleased and love our new KIA. A+++ Todd & Nancy Photo 1 in review by Nancy Shimp Photo 2 in review by Nancy Shimp Tonkin Gresham Honda (Owner) 2 weeks ago Thank you, for taking the time to leave us a generous review! We value your business with us. Please let us now if there is anything else possible that we can assist you with in the future. Rahim Momand 1 review·1 photo 3 months ago I've purchased two cars in a row from this dealership, and both times, the experience was absolutely fantastic! Luke and Tek were incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. They went above and ... More Photo 1 in review by Rahim Momand Tonkin Gresham Honda (Owner) 2 months ago Thank for your feedback we love to hear that you had a positive experience with us and will share it with our team. congratulations on your new vehicle! Dennis Fox 1 review a month ago I am writing to express our sincere appreciation for the outstanding service we received during our recent vehicle purchase at Gresham Honda (black passport 2025) ... More Tonkin Gresham Honda (Owner) a month ago Thank you, for your review we love to hear that you had a great buying experience here with us. Congratulations on your new vehicle!! Nick Winchester Local Guide·84 reviews just now New Was very disappointed in our recent visit. My wife and I were recently in the market for a new car. I couldn't make it in, however my wife was still anxious to go look at the new Honda pilot, so her and her mother went and looked to see if rhis would be a suitable car for the family. During the process the sales agent who was helping them ran trade value on our current car and had the audacity to say the value of our car was only 84 bucks but they would give us a grand to trade it in. Fast forward real quick we ended up gettinf a brand new palisade 2025 top of the line calligraphy and by no means was out current car a gem but they gave us 3 grand trade in and didn't insult us. Back to the current situation, with the wife and mother in law. Not only did they insult us with the trade value, they questioned why car fax showed our car as a 2 owner car. My wife explained that we have been the only owners back when it was new in 2014 but we had refinanced at some point and that was possibly why it showed 2 owners. The sales aren't at the time basically called my wife a liar and said no, car fax doesn't lie it has 2 owners. At that point they walked out and left the dealership. I do not appreciate this service by any means. Please gresham honda and your car fax, tell me who that second owner of our car is?? Sense you seem to trust a website more than the owner of the car. This is incredibly frustrating being treated like this and will never recommend doing business with a dealer that treats their potential customers like this!! read more

The sales man was so nice and kind. This review is just for him. If you go here ask for Benjamin Bjork!!! THE nicest sales man, he doesn't push you around doesn't keep you there for hours for no reason. Get's right to the point and the facts without being rude or pushy. Very helpful overall. We wish he worked at every dealership. read more

If you're looking for a dealership with no integrity, shady car sales tactics, miscommunication campaigns, and inability to own their mistakes, this is the car dealership for you! Truly a shining example of why car salesman continue to be plagued with a bad repour. Was told by Ron Tonkin Honda Gresham online representative (Adrian) that I would need to come into the dealership to "talk numbers" because apparently, they don't accept online offers and according to Adrian I could "test drive and make sure it's what you want and happy to work out the pricing after." So I take work off the next morning (so I can get there when they open), driving an hour each way. I don't meet Adriane because "he is with 2 other customers currently." I got Lukas who has no idea about the offer I extended to Adrian the day before. I explained to Lukas that I was on a tight time schedule because I needed to get back to work, so I wanted to get right down to just driving the car and then talking numbers (negotiate). He agreed and we did the drive then sat down at "the table" to talk numbers. After I extended my offer (again) he came back and said, "we have a customer who is coming at the end of the day to pay our full asking price". If that was the case, they would have known this the day before when I was talking with Adriane and could have let me know, especially since I made it clear I wanted to negotiate and they were open to it. So, they waste two hours of my time (and money) knowing full well they are not willing to negotiate, and more than likely making-up a fake story about the "full asking price buyers"! I start to walk out of the dealership lobby and Lukas follows me and says, "hey, how about if we can get it closer to 30K (3.33 under asking price btw), would that earn your business?" I said no because then you would be selling the car to me when it's been promised to another "full asking price customer"! Later that day I get a call from the "Sales Manager" who goes by the name of Dane. Dane proceeds to tell me that it was all just a miscommunication that Lukas thought it was already purchased but it wasn't and its still available. He also said that they don't talk numbers unless they're at "the table" so he would have to ask Lukas why he was willing to "talk numbers" while I was actively exiting the building. Dane then asks, "what can I do to earn your business?" to which I reply, negotiate with me on the car that I was told you would negotiate on. Dane say's he can only negotiate in the "hundreds" and not in the "thousands", even though I had made it abundantly clear with my initial offer that I was operating in the "thousands" AND his salesman (Lukas) implied that they could when he asked me if he could earn my business if he could get closer to 30K (that would have been 3.33K under the asking price)! So, the conversation ended by Dane taking no responsibility for he and his teams tacky and deceitful sales tactics, continued contradictions of financial margins they could work within, and zero ownership of the many mistakes made along the way. Also, no apology for wasting 2 hours of my work day. Beware of this dealership! read more

Tonkin Gresham Honda - Talking numbers - Auto Repair Near Me - Gresham, Oregon

Charge higher prices for services and not very accommodating or friendly. I used to Drive the extra miles to Go here. Not anymore. I have Honda options in Portland that are much better & more affordable. read more

Honda CRV taken in for recall on fuel pump, which was replaced. When we picked up the car it had a strong smell of gas in the interior of the vehicle. When my wife alerted Service Advisor Graham to this issue his response was- "You can always leave it here and buy a new one." Not appreciated and unprofessional. Sent a text to Graham and never heard back. read more

Terrible experience at the service department. I took in my Civic to fix an annoying obvious plastic creak coming from the infotainment system and dashboard. There's even a bulletin for 11th Gen Civics infotainment/dashboard creeks as this is a very common issue. The estimated time to pick up the vehicle was later on the same day until the next morning. A day passed, no phone call. The next day passed... no phone call. I called the service department thrice during those 2 days to see how it was going. Was sent to voicemail every time. I even left a voicemail to Jason's line, and yet no response. I finally went in the third day to pick up my car, and turns out the car was ready to be picked up the same day I dropped it off. Jason put in my phone number incorrectly, so if he did make any calls, it went to the wrong number (It was off by literally one number). Finally to add insult to injury, the problem was not even fixed. Apparently they drove it 10 miles and noticed no sound. This is extremely frustrating because the noise is extremely prevalent at ANY speed and road conditions. I drove off the lot and immediately heard it. It feels as if they were too lazy to even work on it, so they concluded no noise was made. It seriously could not be that hard to add felt tape to the plastic trims. Overall, this whole experience was a huge slap to the face and an inconvenience, since I was left almost 3 days without transportation, no communication was given and the problem wasn't even attempted to be fixed. read more

Parts / Service department total fail. I'm made to feel like I'm stupid or some kind of enemy.

Kudos to Ryder kolling for being an Outstanding Salesman for Ron Tonkin Honda of Gresham Oregon !! Ryder's pleasant personality and inexplicable knowledge of the dealerships products was quite impressive. My Wife and I were very impressed with this young man. We feel Ryder either deserves a raise in pay or deserves a promotion to Sales Manager !!! read more

We have a newer HRV and recently a 'tire pressure light' warning message appeared. We stopped by Tonkin Honda, they were really busy, but Graham was able to find time, check the tire pressures, and help us reset the warning message (not as easy to do as it was on our Civic). We really appreciated his help! read more

Absolutely amazing people here who jumped through so many hoops with me to help me get the truck of my dreams! Thank you Ron Tanner and Dustin!! read more

Tonkin Gresham Honda - Auto Repair Near Me - Gresham, Oregon

I can't thank the Tonkin Gresham Honda General Manager Arian, Used Car Manager Tanner, Internet Sales Consultant Andrew, Finance Specialist Tudor and other staff enough for making our experience of purchasing a car so smooth and delightful. Their professionalism and attentive service made the entire process fast and enjoyable. I love my new Honda Hybrid. I'm so excited that I got everything I really wanted in a car and didn't have to compromise to get anything less. Arian was amazing and found the perfect car for me. Andrew was also very knowledgeable and took us through the process answering all our questions about the car and helped me with some of the car settings and phone connection. Tudor was great helping us with the financial aspect. I highly recommend Tonkin Gresham Honda and Arian, and his team. Trusted dealership with friendly and service oriented management and staff. read more

Nate helped us with the test drive and appraisal of our car. Nate was extremely patient and professional, answering all our questions and making us feel welcome. Definitely recommend. read more

Had a great experience buying a car here. Adrian showed me a car that I hadn't considered but really ended up checking all the boxes for me at a great price. I'm happy! read more

Absolutely an Amazing Sales Experience! My Sales Consultant Hannah was the best, she had the car pulled up front when I arrived ready for me to look at and test drive. She went over all of the great features and answered all of my questions. The was no back and forth and no headache. The process was smooth. She introduced me to her Sales Manager Silas and even the General Manager Arian Congratulated me on the purchase of my 2021 Accord! The Finance Manager Mike was fantastic as well and very pleasant. This all coming from an Employee at a Competitor Dealer. This Dealership is amazing and even does 2 Complimentary Oil Changes as well as an appreciation of Vehicle Purchase! OUTSTANDING!! read more

Tonkin Gresham Honda - 2021 Honda Accord 2.0T Sport - Auto Repair Near Me - Gresham, Oregon

I bought a car from Tonkin Honda in Gresham back in February and it was such a great experience! The day before I went to Subaru in Beaverton and it was really awful, the sales man was pushy and trying to put me in $40,000 vehicles way out of my budget so I left and went to Honda the next day and found exactly what I was looking for. Alex sold me the car and he was great! he listened to what I wanted and didn't pressure me into more expensive vehicles, the whole process was easy. The service department is amazing as well, I took my car in to get the AC looked at, and had to leave it overnight, they lent me a vehicle to take home and my AC was still covered under the warranty so I didn't have to pay a dime. I felt like I got A+ service. read more

This dealership is taking advantage of car buyers in the current market. I understand that dealerships have an upper hand right now, but Mike who is the manager of the finance department was abrasive, cold, and unwilling to work with us after 2 hours of being there. Ajan was a great salesman but at the end of the day, they low balled us on our car appraisal and were $3K above MSRP. I will be going back to Beaverton honda or Wilsonville honda. Out of the 8+ dealerships I've been talking to, they've been the most honest and reasonable. read more

I've never thought that I would say buying a car was fun, but I lucked out having Gio as my salesman. He was friendly, funny, genuine, and knowledgeable without being pushy. When my first choice ended not being what I wanted, he was incredibly helpful in picking out a different vehicle that I ended up loving. The whole process of shopping, test driving, and waiting on the financial department to be ready for me was pleasant and stress-free. Not only were the people working at the dealership attentive and kind, Gio made sure my sister and I were comfortable and had enough coffee. Tudor, the finance guy, was the best! He's so down-to-earth and personable it was a real joy visiting with him throughout signing the documents. He went above and beyond for me, making sure I got the vehicle I wanted with the best deal available. I will never forget that kindness. I truly feel I lucked out with the people who helped me with my purchase. Gio and Tudor are the reason I'm so glad I chose this dealership and why I'll choose them again in the future. read more

I went into Tonkin Honda hoping to trade a 2020 Tesla LR for same year Tesla with self driving program! The Salesman took my card key that was working. He claimed that he received a non working key. I call BS on him. He then claimed the trade in value of my Tesla was $26,000. Again I call BS on him. I would not do business with this company if I were anyone considering it. The key that was returned to me was cracked and did not work. By the way Tesla gave me a trade in value for my car of $32,000 minimum. Stay away from Tonkin if you want even a close value for your car.And do not give them your keys to appraise your car!!! read more

Steve was super-helpful managing and explaining the repair process and options, and when I reached out to Robert in sales to learn about inventory just in case I decide to invest in a new vehicle in the near-ish future, he knew every question to ask to ascertain precisely what I would need. Beyond staff, the dealership is easy to access, with comfortable spots to wait and get work done on the laptop, plus coffee options, snacks and newspapers. Plus the space is spotlessly clean, with everyone masked up. read more

I purchased a 2016 Pilot in December. The lack of transparency is astounding! It was not until AFTER I signed the as-is paperwork was I told there was only 1 key. In fact, the sales person told me he looked for the second key. The car had been on the lot for 3 months, so how one did not know there was only 1 key is beyond me. My trip permit was written for 20 days. Every day I checked the mail for my plates and registration, and after about a week AFTER my trip permit expired I contacted Gresham Honda to see where my plates were. The finance representative informed me the vehicle had been repossessed and they did not have the appropriate signatures from the auction lot they purchased my car from. (I'm pretty sure this is why there is only 1 key, no floor mats, and no owner's manual.) Due to these titling issues, it took 39 days to get my temporary plates in the mail. Had I have been pulled over it's MY ticket and MY insurance rates at risk... for their incompetence. I just went through the car wash and the trim on my roof lifted up. One section right off a screw, so that's clearly a stripped connector. How this is a certified pre-owned vehicle is beyond me. Never will I consider buying from this dealership again. read more

Gresham Honda never disappoints. Love the service department. Knowledgeable, friendly, and they deliver. Highly recommend Gresham Honda.

Horrible. Right after your done With the exciting part driving off the lot with your new car everything seems to change. Even down to the Extended warranty. I was told every single thing on the car would be covered, well that's not true. Even down to the agreed purchase price. Sales and Finance guys are crooks! Buyer beware!!!! read more

I had a 1:30 for and oil change and at 2:30 my car had still not moved.. I got a bunch of song and dance from the advisor passing the buck and blaming everybody else but not taking any ownership in doing me wrong ..making me wait an hour and still no get any service done read more

Where to begin...one unacceptable situation after another with this Honda location as of recently. Have been bringing my wife's 2005 CRV into this location for 5 years now as well as my 2018 Type R. Unfortunately, the service advisors are incredibly hit or miss with their overall customer service & knowledge. Recently my wife's AC went out. Approx $2700 later we received a working AC but for less then a week. Then, it comes to find out we now need a discontinued and incredibly hard to find Fuse Box and radiator fan module (another nearly $800). First service advisor pretty much gave up on us leaving no help or alternative. I asked for the part number to try and put two heads together to search the country and he had the audacity to say, "that's not information we're allowed to give out". Even though part numbers are public knowledge. What do you think people do when they go to the parts department wanting to order something for their car??? After bugging this service advisor for days he says, "I guess I'll give you the parts number but I'm not suppose to"...geee thanks for the free handout...like he was doing me a favor. It wasn't until I called management that the head of parts department got involved to help locate the parts. After lengthy repairs, I decided to check the engine bay myself and low and behold, found a black plastic cover just floating around. No idea what it belongs to or where it goes. Had I not checked, it could have very well possibly caused damage to the engine. Which I'm sure would have been our fault. What did we even pay you for seeing as you keep over looking the littlest of detail? Now I have to spend my own time and look thru the engine. Drive the car and see what's left that may have been overlooked. Aside from that fiasco, they lost the windshield wiper fluid top years ago but we were of course to blame. And continue to try and nickel and dime us (ex. Catalytic converters shield which costs, with parts and labor, approx $550). I realize those are hot on the market for being stolen but what a ridiculous price and idea. We have spent more on the car this year then it's worth. So much for Honda's lasting as this CRV has only 120k miles. Plus, every time I call to talk to a service advisor about our cars and I get a different service advisor, it's always the same excuse (well I wasn't involved with that situation and so I don't know why...) Are your systems that archaic that you can't look up notes from someone's last visit or is it you just don't want to take responsibility or that you truly have no idea what your doing and how to explain things. I can't even trust them to take care of and work on my wife's CRV worth, at this point, maybe $3k, which makes me never want to bring back my $40k Type R. Lastly, not sure who is training this new generation of mechanics but let them know to not lose parts and to never leave parts or anything in the engine bay. I will not be returning and do not recommend this location. read more