Disappointing Experience…read more I came in only to have gel polish removed from my hands and toes and ended up being charged $50, which felt extremely excessive for the service provided. More concerning, the nail technician did not appear to use sanitary tools. When I politely asked whether the clippers had been cleaned, I was met with an attitude instead of reassurance. Shortly after, another staff member spoke rudely in their language, which made me feel uncomfortable and disrespected. Cleanliness and professionalism are non-negotiable in a nail salon, and unfortunately this experience did not meet those standards. When I washed my hands in lobby sink, no soap provided. One bottle had water in it- no soap, no towels for hand drying. I am very disappointed and would appreciate a credit or partial refund if possible.

Very irritated with the nail tech. My 12 year old daughter specified a certain color and I had…read morewalked outside once she was situated. I came back in and noticed the color was not what she asked for. She wanted a glittery turquoise & was given a very light colored mint green with no glitter. When I questioned it, he tried saying the color wasn't a "summer season" color and she should do something lighter & that dark colors are for the winter season. She of course can't understand their gibberish and was too scared to speak up. If I'm the one paying and she picked a specific color, then do exactly that! I don't want someone's opinion on what they think she should get. On top of that, don't argue with me and try to persuade me into agreeing you did the right thing.

Renee did a great job with my hair, she took the time to cut and style my hair beautifully.read more

Waxing The City was amazing! I went doing half off promotion. The customer service was…read moreamazing...Upon arrival and throughout my appointment. Sydney, my new waxer was gentle, informative & kind. The wax was soft & pulled in small sections. Leaving my skin painless & no irritation after. Be sure to check them out & tell Sydney Keanna sent you. Second appointment already booked! Enjoy!

Definitely found my new wax place! The studio was clean, welcoming, and super professional…read more Shelby was amazing! so personable, attentive, and incredibly thorough. She really paid attention to detail and made the whole experience comfortable. Best part? It didn't hurt at all. Highly recommend!

Didn't book but they fit me right in! I got a full set, a pedicure(shellac), and my eyebrows waxed…read more Total cost was $115 but that's fine but service was great and my nails came out EXACTLY like I wanted! Theresa did my nails and all I had to do was show her a picture and she followed it to a T! Thanks girrrrl

Loan is awesome at nails! Never any issue getting in for an appointment…read more Reasonable price !

Usha was so great! The facial was so relaxing and refreshing and she was the ultimate…read moreprofessional! The studio is super welcoming and I'll definitely be back. I highly recommend. Thanks!!!!!

Went for the first time today and perfectly enough today was one of their specials! Mondays and…read moreTuesdays they have $10 if you pay in cash and $11 if you pay with card for eyebrow threading! I went in and there was no wait! In and out in less than 5 minutes and my eyebrows look great! Was a little nervous to try a new place but would definitely recommend!

I have a new aesthetician since my other one left, so far so good. This is my third aesthetician…read morehere. The first one did not do a thorough job, the second one left to start her own business, not surprising. (I was with her a couple years). The only thing really bad is the main customer service center - they barely speak English and they always make mistakes on the appointments so I try to make the next appointment each time I'm actually there on location. Issues only occur when I have to make a change to my appointment for some reason with the main customer service which is obviously out of the country. The app also doesn't pick up any appointments made in person or if you are on a package deal.

This was my first visit for a bikini wax at this location. The ladies at the front desk were…read morewelcoming and the vibe was very positive. Based on previous reviews, Shea received positive feedback so I made my appointment with her. She was very nice, professional and efficient.

I scheduled a Brazilian wax and got in the same day. I received a text that she needed to move my…read more appointment up an hour. She was nice, friendly, and talked me through the whole process. I scheduled My next appt before I left.

I took a chance at this place following a horrible experience at a different salon and went in for…read morea Brazilian wax this past Thursday - I was very pleased with the outcome. Nicole is the esthetician who runs her business inside of the Reserve Salon & Spa, which is what you will find when you pull up the address in google maps. This business is within the Towne Lake Shopping center square and Cypress Wax Spa is located on the second floor in Room # 4. There is a very friendly receptionist when you enter from the 2nd floor, and numbers are posted outside of the Rooms/Suites. I was 10 minutes late because it was a bit unclear where the actual spa was located , but it was not a stressful experience because everyone was so friendly and helpful. Anyway, the entire experience was better than I actually anticipated. Nicole's station is immaculate, organized, and clean, and she is clearly well educated in her field, utilizing first class products. It was the most painless experience I've ever had, and she employs a plethora of organic and natural oils throughout the entire process. For my wax she did a quick refresh over my bikini area using jasmine cleansers and lavender oils, and then she communicated ingredients in what she was using when as she applied the product. She used both soft and hard wax, and walked me through her process every step of the way. What I really appreciated was her telling me when I would expect a more intense sensation during the waxing and when to breathe out since it had been a while due to being traumatized a few months back. She was consistently gentle in her approach and skill. Her communication skills were excellent. She did upsell me during my wax, but her pricing is extremely reasonable and the results are amazing. I can't tell you how much of a difference it makes when your esthetician is well versed in her craft and takes true pleasure in educating her clientele during the process. I was in the hands of a true professional, and I even went in for letting her use a high-frequency tool post waxing to reduce the breakout in a few spots caused by an ingrown hairs. Bottom line: Nicole knows what she's doing. She is a highly emotionally intelligent professional, she reads her customers body language ,and is not there to herd people in and out. She is fully focused on you from start to finish, and I will be returning soon.

She is still the best. The only place I will go. I went for the service of back, shoulders, chest,…read moremanzillian. Farah will always make sure you are comfortable and really cares for you.

I recently moved to Missouri City and needed someone to help keep me nice and tidy. Enter Yelp! I…read morefound my new bff in Farah -- she is amazing, professional, kind, gentle, hilarious, and gave me literally the best wax job I've EVER HAD. Her salon is precious and I even got a goodie bag with samples to try before I buy! I could NOT recommend Farah and The Waxing Boutique highly enough. She is AMAZING!! Thank you, girl! You rock!!!

Excellent service! Clean convenient and on time. Smoothness that last. I'm a regular since opening…read moreday! Definitely a great experience.

I have been going to the wax den since they opened and they have been nothing but amazing and…read moreinexpensive! They're super accommodating, kind, friendly, and knowledgeable. Support black owned small businesses! & never step into a European Wax Center again :) Soo grateful for them!!!