Horrible customer service and business policies. They canceled my appointment one hour before with…read moreno compensation.

I had a horrible experience here-- This was my first visit, booked on a friend's recommendation,…read moreand it was especially meaningful as I was getting my hair done for my own engagement party that evening. My appointment with Marycate was scheduled for 3:00pm but didn't begin until after 3:10. While a short delay wouldn't normally bother me, the service itself was then rushed once the 3:30 client arrived. My wash and blow dry were completed in UNDER 30 minutes--even though I have long, curly hair--and I left the salon with VISIBLY WET ROOTS. My best friend, who was seated beside me, texted me mid-service because she couldn't believe my appointment was finished when it was clear my hair wasn't. Meanwhile, the client before me (as well as my friend) both had their hair styled thoroughly and looked great, which made my own rushed, half-done result even more noticeable. I even mentioned to Marycate that this blowout was for my own engagement party that night, yet she ended the service while my hair was still damp. She had to have known the result was not acceptable, but I still felt awkwardly pressured to tip when she had me scan her Venmo at the end. Out of politeness I did, but I left upset--and then had to COMPLETELY re-dry and re-style my hair at home. The appointment ended up being both stressful and a waste of money. To be clear, Marycate was pleasant and polite in demeanor, but the quality of service I received was unacceptable, especially compared to the care given to others in the salon that day. I reached out to Pink Soda about this experience, followed up several times, and they completely ghosted me. I felt it was important to share this experience so future clients don't walk away the way I did.

I am absolutely furious with this salon. I came in for a ONE-TIME tanning session and was never…read moreinformed I'd be signed up for a monthly membership. They have been charging me every month without my consent. When I called to request a refund, they've made me jump through endless hoops just to get MY money back and still didn't get any response or refund. The assistant manager, Joselyn, was extremely rude, disrespectful, and unprofessional--and she's the one who sing me up for this membership I never asked for in the first place! This is terrible customer service and feels like a scam. Save yourself the headache and stay far away from this place.

I Love this place !! I love Nicole and Jahcelyn they are the best Girls there !!.. The Boss and…read moreHigher ups should give them a raise and they should kiss the ground that they walk on. They make the place a 5 Star Keep up the great work Girls

I came in for an OK haircut and left in disgust. The place is nice except for the dirty floors,…read moredusty shampoos + a fowl smelling water-wall. I ended up watching the stylist in middle station yell at her assistant and put her down in front of customers which I thought was extremely unprofessional, as well as text on her phone during a client- She stood there with again, an unhappy face, bad attitude, I felt bad for the assistant that looked about 12. Again, an unprofessional establishment.

The Salon is clean and the staff is very professional. They did a wonderful job with my daughters…read morehaircut and I plan to have mine cut here as well.

I would absolutely not recommend going to GLOW right before your wedding -- especially without a…read moretrial. I was rushed in and out of the Greenwich location like I was a last-minute add-on, not a bride days away from walking down the aisle. I was assured that the tan would be flawless and a light, natural glow -- exactly what I asked for. What I got was the exact opposite: a streaky, orange mess that looked anything but bridal. The spray tan artist told me she had "four years of experience" and that I'd be thrilled with the result -- right before hurrying me out to get to her next appointment. My knuckles and hands? Burnt orange. I spent hours scrubbing them in a panic, trying not to look like an Oompa Loompa in my wedding photos. I had to literally use a Brillo pad & dish soap The tan was patchy, uneven, and frankly, awful. Thank God for my gown being long sleeves -- but even with that, I still looked orange underneath and mg dress was entirely backless. I've had better results from a Mystic booth unfortunately To be fair, I do have friends who've had good experiences at GLOW -- so maybe this was more about the individual technician and the fact she was clearly rushing or didn't see the concern in this being my bridal spray tan, But the reality is, getting a bad spray tan two days before your wedding should have been taken more seriously. It wasn't. Brides don't need more stress before their big day

I went in for an express spray tan. The woman spraying me was quite rude. Once the tan set for a…read morefew hours, i saw all of the spots that were missed. My left knee was not tanned at all, my forearm looked like an abstract art project. While the color was great, it was a very inconsistent tan. I would've been better off self-tanning at home.

Got a great spray tan here (my first). Nice location, very comfortable and clean. Very…read moreprofessional- gave me a smooth, traditional tan.

No No ... just no. My sister's wedding is this weekend, and I got my spray tan two days ago. I…read morefollowed the employee's directions explicitly concerning aftercare (wear loose clothing, no jeans, wait at least 8 hours to shower (I waited for 15), and used gentle products on my skin when I showered. As I'm on my way to her wedding, only two days after I got the spray tan, please look at my legs to indicate how uneven this spray was applied. I had requested a Sr. employee too! I swear by Benefit in Westport and go there when I need a spray tan because they do a fantastic job, but they were completely booked up. I'm not sure why this salon got 5-Stars, but I will not be going back again.

Great owner. Just look at his response. I do have experience tanning, can't call myself an 'expert'…read moreI guess... No I'm not miserable, I rate places I don't like on Yelp because I don't want people to waste their money. The service was horrible. The girl didn't even look at my face when I came in. I enjoy a lot of places, in fact there is an amazing great tanning location in Bridgeport called Sun Kissed Glow. They're kind, answer all your questions and have great prices. And most importantly.. the management doesn't have anger management issues.

Friendly and professional staff and the spray tanner is a nice option when trying to avoid too much…read moreUV exposure. I have also used a couple of the traditional beds a few times and they have the latest technology including spray mist with aromatherapy, etc. Very clean place.

I have recently had my second permanent WAVE at Salon 221, and my first cut! Both are perfectly…read moreexecuted by the owner, Jody Orrico, who is a lovely person and a real pro. Why my first cut? My dear friend, who honed her skills at NYC's Vidal Sassoon, has retired. Since Jody did such a great job on the perm last time, I had every confidence that she would do a terrific job, and she did. As I've mentioned before, it's very hard to find people who do curly perms; Jody's salon 221 is worth a trip from anywhere. If you want curls, call Jody at Salon 221!

Betsy did my cut and balayage and I love it!!! She did such a great job! She eased my fear because…read moreI have never colored my hair before. She explained every step, answered my questions and most importantly, let me Snapchat the whole process lol. It's been a few weeks now and I'm still getting compliments!!

Been getting my lashes done here for the past year and April is great! She is always full of…read moreoptions and likes to offer up new things to try (i.e. different lengths, types, thickness of lashes, different shapes, different glue, etc.) Not only does she does lash extensions, but she also offers a variety of other services: - make up - spray tanning - bridal make up services - threading & tinting

April is a wonderful makeup artist! She listens to what you want and always leaves you feeling…read morebeautiful! She's knowledgeable about a variety of products and skin care and is very professional.

Coy is always amazing! I've been going to get spray tans all summer. I'm pretty fair skinned and…read morewas nervous to start but Coy answered all my questions and the spray tan ALWAYS looks so natural! I just bought my second package and can't wait til my next session!

When I got there, everyone was very nice and the business was cute. I overall really liked my…read moreexperience there. I got the original spray tan in medium, once they did the application I noticed these little dots, which they were talking about while I was there, I then just thought that it was normal they also barley sprayed my face. When I got home I went to sleep and washed it off in the morning, the dots were still there all over my body making this spray than not look professional at all my face also looks the same color as it did when I came in for my appointment. For the cost of $62 I would rather go to a differnt salon who I know is going to give me a more natural looking spray tan for cheep. Overall not coming back.

I needed a spray tan and the other place where I had booked canceled on me. It was so lucky to…read morefind glow fairy express and they could take me in. I did the express tan, but didn't shower till the next day and the color stayed fine for at least 7 to 10 days. Hopefully I can be back if they're running some specials. The technician was lovely and the space is very clean in a building with lots of other salons and spas. Easy parking outside. I missed the offer of a return visit at 50% off but they do run specials.

Glow Fairy Expess is absolutely amazing. The customer service and product are truly superb. You…read morecan set up an appointment on very little notice and they come to your house, set up a clean and sage spray tan tent, customize your spray tan, give you post-tan care advice, and leave your home perfectly clean. They have terrific personal follow up and package offers. I have never written a company review before but Glow Fairy died everything so seamlessly and professionally that I was inspired to share my experience and wholehearted recommendation.