Pros: they got an old apple juice stain out of my daughters dress…read more Cons: Customer service SEVERELY lacking. The dress was returned with a long picked thread! I noticed it upon pickup (12/15/2025) and was told that the owner would contact me. I paid and left. The owner never contacted me. After several phone calls, I finally got a claims form in my email. I responded the same day (2/10/2026) and have yet to hear back. I have made many more phone calls. There is no manager. The employees can't help with problems. Calls and emails are not returned. I regret sending my daughter's dress here and will never return. (3/24/2026)

Ruined my $250 satin Mother's of the Bride Dress…read more I bought the dress in mid-October for my daughter's wedding and after wearing it took it to Tiger Cleaners at Peachtree Plaza on November 14th. The gown is satin and labeled Dry Clean Only, so I used their drive-through drop-off. On November 19th, I went inside to claim the dress and inspect it before paying. I was shocked to find that the gown now has at least ten visible snags, runs, and pulled threads across the dress and satin fabric is not repairable. None of this damage was present when I dropped it off. I refused to accept the dress until I spoke with the owner. The owner, Mr. Li, called me the next day. He offered to waive the cleaning fee and give me a twenty-dollar store credit. He also claimed that his staff saw no issues while handling the gown and said there is no proof the damage did not already exist. I explained that if several employees handled the dress and said they saw nothing wrong, yet I discovered significant damage before taking it home, their own statements suggest the damage occurred under their care. Tiger Cleaners promotes that they have one hundred years of experience, and the text they send when they check in your garments reads, "Thank you for trusting Tiger Cleaners with the careful cleaning of your clothes and household items." I still have the ticket, the drop-off confirmation, and the text telling me the dress was ready. (For now on I will video tape my item inside the store at the time of drop off and ask the employee to confirm the condition of the item at drop off). Despite the evidence, Mr Li says he will not replace it or provide fair compensation. I said that I would take him to Small Claims Court. He says he welcomes seeing me there.

Ridiculously expensive for both alterations and dry cleaning. The alteration I received was very…read morepoor. I could have done a better job. I threw the much loved wool sweater away. There was a hole I wanted more or less darned. Whatever they did it was knubbed. Actually, ruined. I threw it away.

The French laundry did a great job on my cleaning. The personnel were delightful. i am in a…read morewheelchair so they happily came to me at my car to pick up and deliver the cleaning items. While French laundry is pricey, I give them five stars for a first rate job!

Took 3 - Men's Designer coats to Robinsons Cleaners on Broadway to be Dry Cleaned before the…read moreholidays. When I picked them up they had the plastic wrap and a twist tie at the top. Put them in the car and drive home. When I got home, I removed the plastic wrap and noticed the jackets were NOT cleaned. They had visible hair (some not ours, we are not blonde), lint on them and they were not Dry Cleaned as expected. We paid $46.00 for all three to be Dry Cleaned. We called the cleaners and told them what happened and they said we could bring them back to be cleaned again. We were reluctant but decided to give them a chance to redeem themselves. Just picked them up today, 1/6/22 and they all smell moldy and not visibly clean. They seem to have been lint rolled as the hair is gone but don't feel as if they were truly cleaned. Mentioned it again to the woman behind the counter and she said she could have them cleaned again . It should not take three attempts to clean an article of clothing. Called the manager at the facility where they take them to be cleaned and she said she gave them to someone and she saw them put them into the machine to be cleaned. Either their machines are not working properly or they really just didn't clean the jackets. I feel this is terrible customer service and business etiquette. Will not return nor refer!

I have used this place for the last year. Great work and friendly service. Turnaround after a…read morecouple days. Ahead of the game when compared to local competitors.

Got my wedding dress cleaned, pressed and boxed. was very impressed with the timeline, quality and…read moreprice! friendly staff too!

I had a white dress and two jackets. Items were not cleaned, even when sent back. I would not…read morerecommend.

Clean, respectful, courteous, My dress came out beautifully…read more At first I thought the price a little high, but I remembered I haven't actually had any clothing dry cleaned in decades, and most laundries no longer offer dry cleaning. It was worth the drive, also.

Very fast and friendly service ! I had alterations and I left happy and it's so close to home.read more

I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

I was looking for a place to clean and package up my wife's wedding dress as an anniversary gift to…read moreher. I came across this place when I was googling. The dress was pretty clean but the bottom was pretty dirty from our outdoor wedding. Their service was excellent. They got it cleaned and packaged up in box within two weeks of dropping it off there. The communication they provided was excellent. They even sent a text message when the dress was ready for pickup. The quality of work was well worth the cost. The dress cleaning and preservation was $260 then they offered two size boxes. The medium box was $80 and the large box was $100. My wife's dress luckily fit into a medium box so I walked away with an out the door price of $360. I was not aware until I picked it up that the box I purchased came with a window so that you could still see the dress while keeping it packaged up and looking nice! I would highly recommend this place for all your dry cleaning needs and especially if you're looking to have your wedding dress preserved. My rating : BEST

I started going to B clean laundromat about 2 months ago and I have saved alot of money. I use to…read morego to Capital laundry up the road from B clean and for the same amount of laundry half the price and i will have to say BClean washers do alot better job washing my laundry and its cheaper. They have free WI-FI alot of TVs that all work. There machines are extremely clean no build up in the dispensary.very clean and Nice place to go and do laundry at.​

BEST in Jefferson City, MO…read more Updated for next 20 years! Cadillac of laundromats Has all the bells a. d whistles of modern day needs

Took a 3 piece suit in a couple of days ago and was given a ticket (and also told me ) that my suit…read morewould be ready today, March 17 (Friday) at 4:00. Went in today at 4:00! Was told "they were still working on it". Maybe it would be ready tomorrow morning or Monday! Needless to say I am very upset! I needed the suit for a good friend's funeral on Monday morning. How can I give this business anything but a 1, if there were negative numbers I would give them a -10. This dry cleaner is the closet to were I live since our local one closed down. I should have driven 4 more miles to the one my son recommended!!!!

I specifically pointed out sweat stains on my suit jacket. He acknowledged what I said, but it…read moredoesn't even look like they tried to clean them. I am used to much better service in the KC area.

Great service, clothes always come back great, workers are understanding. Only dry cleaners I'll…read moreever go to.

Nothing but good.The staff is friendly. The drive-thru window is definitely a time-saver. The staff…read moreget to know you....they see you pull in the parking lot...and have your order ready before you even walk in the door. Seriously! They never lost any of my clothing and the prices are reasonable. The manager/owner frequently handles the counter and drive-thru window. Great small town business.

I've been here a couple of times to dry clean a suit and some of my husband's military garb. Since…read morethey did a good job on those items, I dropped off my wedding dress last week to be cleaned before the ceremony. It's a brocade dress with a big train and beadwork around the neck. It had some stains on the hem and spot at the waist. It wasn't super worried about getting these stains out, as I doubt anyone will be looking that closely, but I just wanted it freshened up and pressed. $85 for cleaning and pressing. One week. It looks like new! Very white, all the spots are gone, and I didn't see any beads missing. Then again, I didn't look very closely. I'll keep going here!