Pros: they got an old apple juice stain out of my daughters dress…read more Cons: Customer service SEVERELY lacking. The dress was returned with a long picked thread! I noticed it upon pickup (12/15/2025) and was told that the owner would contact me. I paid and left. The owner never contacted me. After several phone calls, I finally got a claims form in my email. I responded the same day (2/10/2026) and have yet to hear back. I have made many more phone calls. There is no manager. The employees can't help with problems. Calls and emails are not returned. I regret sending my daughter's dress here and will never return. (3/24/2026)

Ruined my $250 satin Mother's of the Bride Dress…read more I bought the dress in mid-October for my daughter's wedding and after wearing it took it to Tiger Cleaners at Peachtree Plaza on November 14th. The gown is satin and labeled Dry Clean Only, so I used their drive-through drop-off. On November 19th, I went inside to claim the dress and inspect it before paying. I was shocked to find that the gown now has at least ten visible snags, runs, and pulled threads across the dress and satin fabric is not repairable. None of this damage was present when I dropped it off. I refused to accept the dress until I spoke with the owner. The owner, Mr. Li, called me the next day. He offered to waive the cleaning fee and give me a twenty-dollar store credit. He also claimed that his staff saw no issues while handling the gown and said there is no proof the damage did not already exist. I explained that if several employees handled the dress and said they saw nothing wrong, yet I discovered significant damage before taking it home, their own statements suggest the damage occurred under their care. Tiger Cleaners promotes that they have one hundred years of experience, and the text they send when they check in your garments reads, "Thank you for trusting Tiger Cleaners with the careful cleaning of your clothes and household items." I still have the ticket, the drop-off confirmation, and the text telling me the dress was ready. (For now on I will video tape my item inside the store at the time of drop off and ask the employee to confirm the condition of the item at drop off). Despite the evidence, Mr Li says he will not replace it or provide fair compensation. I said that I would take him to Small Claims Court. He says he welcomes seeing me there.

Great place People are helpful and friendly. Would recommend to everyone. Drop off service is above…read moreit all. Certainly worth my time to have my laundry done correctly LJ

Great laundromat. Clean, reasonably priced, and in a great location. Good washer sizes and big…read moredryers.

Ridiculously expensive for both alterations and dry cleaning. The alteration I received was very…read morepoor. I could have done a better job. I threw the much loved wool sweater away. There was a hole I wanted more or less darned. Whatever they did it was knubbed. Actually, ruined. I threw it away.

The French laundry did a great job on my cleaning. The personnel were delightful. i am in a…read morewheelchair so they happily came to me at my car to pick up and deliver the cleaning items. While French laundry is pricey, I give them five stars for a first rate job!

The machines worked as expected. The washer we used couldn't use a credit card or the pay from the…read morecell. Only quarters. The dryer the card reader was lit up and took the pay by cell just fine. We would return if we're back in the area. It was clean.

2024 review: Paid for detergent and a load to be done, machines are updated but none of the…read morefeatures work. No Apple Pay as advertised or more so they don't give refunds if the machine takes your quarters! Staff is nice and friendly and will help as best they can but sometimes the best you can just isn't enough. Drove 25 min. to complete this and now i have to find a way to get money off my Apple Pay. If you have cash just make sure the machine works! Extremely clean.

Shavonne was a help and magnetic personality! She was very informative and helpful with the card…read morereader and the amount and time differences between each load as well.

From the owner: Capital Laundry offers a truly clean experience with speed and dependability right here in…read moreJefferson City, MO. Discover modern, efficient self-service options, get more free time with our convenient Wash & Fold service, or enjoy the ultimate ease of our Pickup & Delivery for both laundry and dry cleaning. Businesses can also benefit from mour expert Commercial Laundry solutions. Let us simplify your laundry routine so you can focus on life, not laundry!

This was my first time using a laundry mat & I had no clue what I was doing, I wanted to leave a…read morereview to mention how clean it was there & how kind one of your employees were to me, I can't remember his name, he was a bigger guy & had a beard, he was so helpful when I asked him for help, I will definitely be going back!

While it is relatively a tad expensive, the extra cost pays for cleanliness, super fast machines…read morethat are clean and new, the convenience of paying with an app, & early and late hours so you can work around your schedule. I called to find out their hours and i surprisingly got the owner on the phone. He was very nice, gave me a rundown of the hours and app use, and asked that if I had any problems that I please let him know. When an owner asks you that, it means they want to provide good service.

Took 3 - Men's Designer coats to Robinsons Cleaners on Broadway to be Dry Cleaned before the…read moreholidays. When I picked them up they had the plastic wrap and a twist tie at the top. Put them in the car and drive home. When I got home, I removed the plastic wrap and noticed the jackets were NOT cleaned. They had visible hair (some not ours, we are not blonde), lint on them and they were not Dry Cleaned as expected. We paid $46.00 for all three to be Dry Cleaned. We called the cleaners and told them what happened and they said we could bring them back to be cleaned again. We were reluctant but decided to give them a chance to redeem themselves. Just picked them up today, 1/6/22 and they all smell moldy and not visibly clean. They seem to have been lint rolled as the hair is gone but don't feel as if they were truly cleaned. Mentioned it again to the woman behind the counter and she said she could have them cleaned again . It should not take three attempts to clean an article of clothing. Called the manager at the facility where they take them to be cleaned and she said she gave them to someone and she saw them put them into the machine to be cleaned. Either their machines are not working properly or they really just didn't clean the jackets. I feel this is terrible customer service and business etiquette. Will not return nor refer!

I have used this place for the last year. Great work and friendly service. Turnaround after a…read morecouple days. Ahead of the game when compared to local competitors.

If you have LITERALLY anywhere else you can do your laundry, do it there. If this is your only…read morechoice, I'm so sorry. Dirty. Broken machines. Needs a major overhaul. As you walk in, there are four double load front loaders to the left. The far left one is out of service (duct tape over controls/ coin slot). I used the three to the right and the top loader to the right of these larger machines. The middle of the three front loaders did not function properly and all my laundry was not evenly wet when I took it out. And not because the spin cycle was super efficient. Moving to the dryers, I choose a couple of the very large (beat up) driers and put a dollar in each. Later I put in just a quarter and got 7 minutes per quarter. I did not get anywhere near 28 minutes for four quarters. So don't put in more than one. I moved my "delicates" to one of the newer dryers that cost 1.50 for 30 mins and the dryer would not start when I pressed the delicate/ low button so I pressed permanent press and it started. Meanwhile I left my towels and sheets in the old dryer and kept going a quarter / 7 minutes at a time. After the 30 minutes I took my damp delicates and my dry sheets and towels and left. Also while I was there, another customer put four dollars in one of the triple load washers and it would not start (said the door wasn't closed). I and another customer both tried to help get the door to register as closed to no avail. The folding tables were dusty and the place was rundown and generally disgusting.

More than half the dryers are out of order. Some of the ones working are at low temps. Added one…read moresolid hour and an extra money of course to dry my clothes. The attendant puts a yellow post it with "out of order" on dryer. 11 of the 32 dryers have note. Of the 22 remaining only some have high heat working. Fix the dryers and this is a 4 to 5 star place. Prices are fair.

Yesterday my Dryer decided to not work. So the best solution to that was to take my clothes to…read moreSunshine Laundry and dry my clothes. I arrived at exactly 5:23pm. As I waked in the door, I hear someone say "Can I help you?" I really did not think that whoever said it was speaking to me because she said it as soon as I opened the door, so I keep walking to the Dryers. Then I heard her say it again. I turned and said "No thanks." and immediately she followed it up by saying "What do you think you are doing?" In a very condescending inflection in her voice. I then said that was going to dry my clothes. She then said "Last load is at 5:30pm!" I then looked at my phone and watch, it was 5:26pm. Four minutes before last load. I thought about it for a split second and said "You know what, I'll never be back to this F.....g business again!" She went on to say something in a smartass tone again. My retort was "Kiss my ass, lady." and walked out the door. I have heard bad reviews about this establishment before and should have taken heed. Sam's Club opens in three hours and sixteen minutes. I'll never be as happy to buy another dryer!!!