The machines worked as expected. The washer we used couldn't use a credit card or the pay from the…read morecell. Only quarters. The dryer the card reader was lit up and took the pay by cell just fine. We would return if we're back in the area. It was clean.

2024 review: Paid for detergent and a load to be done, machines are updated but none of the…read morefeatures work. No Apple Pay as advertised or more so they don't give refunds if the machine takes your quarters! Staff is nice and friendly and will help as best they can but sometimes the best you can just isn't enough. Drove 25 min. to complete this and now i have to find a way to get money off my Apple Pay. If you have cash just make sure the machine works! Extremely clean.

The 8th st location has some of the most friendly staff in my opinion , they do quality work and…read morehave competitive pricing , I would highly recommend !

Pros: they got an old apple juice stain out of my daughters dress…read more Cons: Customer service SEVERELY lacking. The dress was returned with a long picked thread! I noticed it upon pickup (12/15/2025) and was told that the owner would contact me. I paid and left. The owner never contacted me. After several phone calls, I finally got a claims form in my email. I responded the same day (2/10/2026) and have yet to hear back. I have made many more phone calls. There is no manager. The employees can't help with problems. Calls and emails are not returned. I regret sending my daughter's dress here and will never return. (3/24/2026)

This is a great place. I came here on a Friday night and it was basically abandoned, which is just…read morethe way I like it. Also, I luckily had the chance to watch the owner (?) close up shop and watched her wipe down surfaces and generally take care of the equipment, which really gives me confidence on the overall cleanliness of the place. The owner (?) was also very nice immediately after I walked in, recommending a washer and explaining the prices. I also love that there are a variety of different washers and dryers available, regular ones for those who do laundry regularly and industrial ones that will take a month's load of laundry. There are quite a few tables for folding, chairs for sitting, and a nice flat screen for some mindless entertainment while you wait. The prices are the higher side of reasonable but it's only a dollar more than the very inefficient, questionably clean washer and dryer at my apartment complex.

Great place People are helpful and friendly. Would recommend to everyone. Drop off service is above…read moreit all. Certainly worth my time to have my laundry done correctly LJ

The French laundry did a great job on my cleaning. The personnel were delightful. i am in a…read morewheelchair so they happily came to me at my car to pick up and deliver the cleaning items. While French laundry is pricey, I give them five stars for a first rate job!

Ridiculously expensive for both alterations and dry cleaning. The alteration I received was very…read morepoor. I could have done a better job. I threw the much loved wool sweater away. There was a hole I wanted more or less darned. Whatever they did it was knubbed. Actually, ruined. I threw it away.

Excellent service and appreciate the weekend special discount. This is the best in Columbia for…read moredry cleaning and shirt laundry.

Took 3 - Men's Designer coats to Robinsons Cleaners on Broadway to be Dry Cleaned before the…read moreholidays. When I picked them up they had the plastic wrap and a twist tie at the top. Put them in the car and drive home. When I got home, I removed the plastic wrap and noticed the jackets were NOT cleaned. They had visible hair (some not ours, we are not blonde), lint on them and they were not Dry Cleaned as expected. We paid $46.00 for all three to be Dry Cleaned. We called the cleaners and told them what happened and they said we could bring them back to be cleaned again. We were reluctant but decided to give them a chance to redeem themselves. Just picked them up today, 1/6/22 and they all smell moldy and not visibly clean. They seem to have been lint rolled as the hair is gone but don't feel as if they were truly cleaned. Mentioned it again to the woman behind the counter and she said she could have them cleaned again . It should not take three attempts to clean an article of clothing. Called the manager at the facility where they take them to be cleaned and she said she gave them to someone and she saw them put them into the machine to be cleaned. Either their machines are not working properly or they really just didn't clean the jackets. I feel this is terrible customer service and business etiquette. Will not return nor refer!

Took a 3 piece suit in a couple of days ago and was given a ticket (and also told me ) that my suit…read morewould be ready today, March 17 (Friday) at 4:00. Went in today at 4:00! Was told "they were still working on it". Maybe it would be ready tomorrow morning or Monday! Needless to say I am very upset! I needed the suit for a good friend's funeral on Monday morning. How can I give this business anything but a 1, if there were negative numbers I would give them a -10. This dry cleaner is the closet to were I live since our local one closed down. I should have driven 4 more miles to the one my son recommended!!!!

I bought and wore this dress for my daughter's wedding. I took it to a professional dry cleaners…read moreand store has a great reputation. I went inside to pick it up and inspected the dress. It has a total of 10 snags and runs in the fabric. I only showed 4 of them. The dress that I spent $250 on and only got to wear once is now a rag. I spoke with the owner and he said that I could have this cleaning for free and have some additional store credit for $20. I said that he spoke to everyone that touched the dress and no one saw any damage. I explained that proves that it happened in the store, because if the damage had been there prior to arrival then they would have seen it and reported it. In the past when I have taken an item to have cleaned they would do a quick inspection. Nowhere in the store to they say they do not take responsibility for damage to the clothes, nor do they say that the customer needs to have proof of damage free as they drop it off.

I first went to B Laundry but could not get the QR code to work after 3 tries for the machine I…read morepicked. The attendant said I needed to download the app. I couldn't remember my password ... too complicated so I left. I went to Capital and it was easy to swipe my debit card and I saved over $12 over B Laundry... two loads. $9.50 vs $3.50 for a small machine. And drying cost me a dollar/load for 14 minutes which was enough to dry my clothes.

From the owner: Capital Laundry offers a truly clean experience with speed and dependability right here in…read moreJefferson City, MO. Discover modern, efficient self-service options, get more free time with our convenient Wash & Fold service, or enjoy the ultimate ease of our Pickup & Delivery for both laundry and dry cleaning. Businesses can also benefit from mour expert Commercial Laundry solutions. Let us simplify your laundry routine so you can focus on life, not laundry!