Tiger Cleaners

Pros: they got an old apple juice stain out of my daughters dress…read more Cons: Customer service SEVERELY lacking. The dress was returned with a long picked thread! I noticed it upon pickup (12/15/2025) and was told that the owner would contact me. I paid and left. The owner never contacted me. After several phone calls, I finally got a claims form in my email. I responded the same day (2/10/2026) and have yet to hear back. I have made many more phone calls. There is no manager. The employees can't help with problems. Calls and emails are not returned. I regret sending my daughter's dress here and will never return. (3/24/2026)

Ruined my $250 satin Mother's of the Bride Dress…read more I bought the dress in mid-October for my daughter's wedding and after wearing it took it to Tiger Cleaners at Peachtree Plaza on November 14th. The gown is satin and labeled Dry Clean Only, so I used their drive-through drop-off. On November 19th, I went inside to claim the dress and inspect it before paying. I was shocked to find that the gown now has at least ten visible snags, runs, and pulled threads across the dress and satin fabric is not repairable. None of this damage was present when I dropped it off. I refused to accept the dress until I spoke with the owner. The owner, Mr. Li, called me the next day. He offered to waive the cleaning fee and give me a twenty-dollar store credit. He also claimed that his staff saw no issues while handling the gown and said there is no proof the damage did not already exist. I explained that if several employees handled the dress and said they saw nothing wrong, yet I discovered significant damage before taking it home, their own statements suggest the damage occurred under their care. Tiger Cleaners promotes that they have one hundred years of experience, and the text they send when they check in your garments reads, "Thank you for trusting Tiger Cleaners with the careful cleaning of your clothes and household items." I still have the ticket, the drop-off confirmation, and the text telling me the dress was ready. (For now on I will video tape my item inside the store at the time of drop off and ask the employee to confirm the condition of the item at drop off). Despite the evidence, Mr Li says he will not replace it or provide fair compensation. I said that I would take him to Small Claims Court. He says he welcomes seeing me there.

Capital Laundry

Shavonne was a help and magnetic personality! She was very informative and helpful with the card…read morereader and the amount and time differences between each load as well.

From the owner: Capital Laundry offers a truly clean experience with speed and dependability right here in…read moreJefferson City, MO. Discover modern, efficient self-service options, get more free time with our convenient Wash & Fold service, or enjoy the ultimate ease of our Pickup & Delivery for both laundry and dry cleaning. Businesses can also benefit from mour expert Commercial Laundry solutions. Let us simplify your laundry routine so you can focus on life, not laundry!

Columbia Laundry

3.4

(10 reviews)

The machines worked as expected. The washer we used couldn't use a credit card or the pay from the…read morecell. Only quarters. The dryer the card reader was lit up and took the pay by cell just fine. We would return if we're back in the area. It was clean.

2024 review: Paid for detergent and a load to be done, machines are updated but none of the…read morefeatures work. No Apple Pay as advertised or more so they don't give refunds if the machine takes your quarters! Staff is nice and friendly and will help as best they can but sometimes the best you can just isn't enough. Drove 25 min. to complete this and now i have to find a way to get money off my Apple Pay. If you have cash just make sure the machine works! Extremely clean.

Robinson's College Laundromat

(5 reviews)

I'm fine with the washers and dryers. I like that the dryers can be paid a quarter at a time if…read moreclothes are not quite dry yet. I like the different size washers and that a prewash and extra rinse can be added also. Just went last night, Tuesday, and about 9pm the lights went out, it was just dark. Then 2 of the ceiling lights came on along the back wall. The office and bathroom light were still on, so I think the worker actually turned the lights off and left them off. There was a problem with some leakage on the floor, a few puddles, not a great idea to have it dark in there and sort of rude. There were about 6 people still doing laundry.

It is very clean, it is very quiet, the staff is friendly and I will definitely be back if I need…read moreto use a laundromat five stars all the way.

The French Laundry

3.6

(29 reviews)

•$$$

Ridiculously expensive for both alterations and dry cleaning. The alteration I received was very…read morepoor. I could have done a better job. I threw the much loved wool sweater away. There was a hole I wanted more or less darned. Whatever they did it was knubbed. Actually, ruined. I threw it away.

The French laundry did a great job on my cleaning. The personnel were delightful. i am in a…read morewheelchair so they happily came to me at my car to pick up and deliver the cleaning items. While French laundry is pricey, I give them five stars for a first rate job!

Lily Pad Laundry

2.9

(17 reviews)

Great place People are helpful and friendly. Would recommend to everyone. Drop off service is above…read moreit all. Certainly worth my time to have my laundry done correctly LJ

Great laundromat. Clean, reasonably priced, and in a great location. Good washer sizes and big…read moredryers.

Robinson's Fine Cleaning & Laundry

2.3

(3 reviews)

Hands down the WORST consumer experience of my life. Chaos…read more They lost my order (two suits and two shirts) last year in May 2024 and I had to follow up with them every week for until they found it in early July. Now, I made a mistake and didn't check closely that all my items were there. A year later, I discovered a unique shirt was missing. I called, hoping they might still have it, and knowing it was a long shot. Now, at this point, if they had just told me, "so sorry, there's nothing we can do," I wouldn't be writing this review. In my first call (and eerily, the next 3-4 calls, as if the first had never happened), they said it would have been donated after "several phone calls to come pick it up" -- phone calls I never received. The employees promised they'd call me back each time. That was late June. It's now August 15th. I've called them back every week since, with no apologies but plenty of promises from them. Each time I was told a manager would call me "right back". One employee said the owner might be able to cut me a check. I was never called. I had to call each time. Each time I had to tell my story from the beginning. I finally spoke with the owner today. She immediately started scolding me, saying if it's been over a year, there's nothing they can do. She immediately matched my level of upset and insisted I was LYING to her and that her employees would "never" mention writing a check because that's not their "policy". She also did not believe me when I told her about my experience in 2024 because her floor manager "doesn't remember it". After calling me a liar, the owner offered a $40 discount (a fraction of the shirt's cost, not to mention my time) of service. I have no interest in risking my garments with them again. She did not apologize. Not for losing my shirt or wasting my time, this time around or in 2024. They could have apologized and told me there was nothing they could do two months ago. Instead I got lead on with promises of a replacement and then and finally scolded, belittled, and called a liar by the owner. Absolutely outrageous. Chaos.

Deserves no stars. This place never called me back after I dropped hand made costumes off a month…read moreprior to Halloween. They said it might take a while for the stains, so I figured that was the issue. I finally got a call, my first call about it, in November/December and let them know I would be out of town until the next week, they said that was fine over the phone. I came to pick up my items and they told me they donated them because I had left them there over two weeks and refused to tell me where they donated them. I asked to speak to a manager and they wouldn't let me, said they would write down my number and they never got back to me and wouldn't answer the phone. Worst experience I've ever had with dry cleaning. These people are horrible human beings.

Robinson's Coin Laundry & Dry Cleaners

2.9

(10 reviews)

Took 3 - Men's Designer coats to Robinsons Cleaners on Broadway to be Dry Cleaned before the…read moreholidays. When I picked them up they had the plastic wrap and a twist tie at the top. Put them in the car and drive home. When I got home, I removed the plastic wrap and noticed the jackets were NOT cleaned. They had visible hair (some not ours, we are not blonde), lint on them and they were not Dry Cleaned as expected. We paid $46.00 for all three to be Dry Cleaned. We called the cleaners and told them what happened and they said we could bring them back to be cleaned again. We were reluctant but decided to give them a chance to redeem themselves. Just picked them up today, 1/6/22 and they all smell moldy and not visibly clean. They seem to have been lint rolled as the hair is gone but don't feel as if they were truly cleaned. Mentioned it again to the woman behind the counter and she said she could have them cleaned again . It should not take three attempts to clean an article of clothing. Called the manager at the facility where they take them to be cleaned and she said she gave them to someone and she saw them put them into the machine to be cleaned. Either their machines are not working properly or they really just didn't clean the jackets. I feel this is terrible customer service and business etiquette. Will not return nor refer!

I have used this place for the last year. Great work and friendly service. Turnaround after a…read morecouple days. Ahead of the game when compared to local competitors.

Tiger Cleaners

Quick turn around. Clothes were great quality and perfectly ironed. Only complaint is pricing seems…read morea bit high however it seems to be a Columbia area thing.

Robinson’s Cleaners

1.0

Took a 3 piece suit in a couple of days ago and was given a ticket (and also told me ) that my suit…read morewould be ready today, March 17 (Friday) at 4:00. Went in today at 4:00! Was told "they were still working on it". Maybe it would be ready tomorrow morning or Monday! Needless to say I am very upset! I needed the suit for a good friend's funeral on Monday morning. How can I give this business anything but a 1, if there were negative numbers I would give them a -10. This dry cleaner is the closet to were I live since our local one closed down. I should have driven 4 more miles to the one my son recommended!!!!

The French Laundry

3.6

(29 reviews)

•$$$

Ridiculously expensive for both alterations and dry cleaning. The alteration I received was very…read morepoor. I could have done a better job. I threw the much loved wool sweater away. There was a hole I wanted more or less darned. Whatever they did it was knubbed. Actually, ruined. I threw it away.

The French laundry did a great job on my cleaning. The personnel were delightful. i am in a…read morewheelchair so they happily came to me at my car to pick up and deliver the cleaning items. While French laundry is pricey, I give them five stars for a first rate job!

Top Stitch Sewing Service

(6 reviews)

In Dec. 2024, I purchased an L890 that had supposedly only been used at a 2 day event. The next…read moreday, I noticed both "pins" on the stitch plate appeared to be angled instead of straight. Because the purchasing store wasn't friendly, I didn't feel comfortable reaching out to them, so I decided to inquire with Top Stitch. Not only were they extremely helpful and friendly, made a suggestion, which luckily seems to have cured the problem. Since then, I have purchased several accessories from them, as well as a B485 last week. Customer service is great! I am so thankful I found them. I will gladly drive 2 hours to do business with them.

I bought a used Pfaff 4.0 2 years ago and loved it. But in opening it up again to make a baby…read morequilt, somehow I pushed the wrong button and I locked myself out of stitch choice and adjustments. I'm embarrassed to say I called top stitch 2 days in a row. Each time, my problem was solved by one of the helpful staff. But the THIRD day, Tim himself, diagnosed what I had tried to do for 3 days! Over the phone, he analyzed I'd locked myself out of options. I'm happy to say the quilt is now done in time for tomorrow's shower. Most companies would tell me to bring my machine in for a free, of course! I live 3 hours away from the store, making that scenario impossible. I can NOT thank them enough for their courtesy, time and expertise. If you need repair or a new or used machine, I can't recommend Top Stitch highly enough!

Alterations Unlimited

Great consistent, well done alterations. They have altered our jeans and pajamas perfectly.read more

From the owner: Alterations Unlimited, established in 2003, offers expert bridal, tuxedo, and clothing alterations…read moreto help you achieve the perfect fit for any occasion. As a locally owned and operated business, we take pride in our professional services tailored to your needs, from wedding gown adjustments to everyday clothing and formal wear. Call today to experience the precision and care of Alterations Unlimited, where your satisfaction is our top priority!

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2 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Bill L.

0

1

0

7 years ago

The owner of the Tiger Cleanser is a piece of crap. My wife was in Columbia from Kansas City to take a family member to the Mizzou Hospital and stopped for a cup of coffee. "Steve" had her car towed and when she explained the circumstances, he would not even so as much compassion to help her call the towing company. he told her to "look it up on her smartphone". WHY WOULD ANYOONE WANT TO UTILIZE AN ESTABLISHMENT WITH A HEARTLESS OWNER!!! Please take your clothes to a better cleaner. read more

Andrew L.

Elite 17

60

55

109

10 years ago

This place is great. They have a drive thru, great customer service, fast cleaning that does a good job, and even great prices. What more can you ask for from a dry clean service. read more

Tiger Cleaners - laundryservices - Updated August 2026

People who viewed Tiger Cleaners also viewed

The French Laundry

3.6

(29 reviews)

•$$$

Ridiculously expensive for both alterations and dry cleaning. The alteration I received was very…read morepoor. I could have done a better job. I threw the much loved wool sweater away. There was a hole I wanted more or less darned. Whatever they did it was knubbed. Actually, ruined. I threw it away.

The French laundry did a great job on my cleaning. The personnel were delightful. i am in a…read morewheelchair so they happily came to me at my car to pick up and deliver the cleaning items. While French laundry is pricey, I give them five stars for a first rate job!

Perfect Fit Alterations

3.4

(17 reviews)

I am a repeat customer, and that is because I have been so impressed by the fine craftsmanship and…read morea very fair price! I recently lost a lot of weight, so I have been replacing all my clothes. I buy Tall sizes to fit a longer torso, but then all pants need to be shortened due to my shorter legs. I feel fortunate to find someone who does such beautiful work on all my brand new clothing. The owner who has done my fittings has a gentle smile. Although she is soft spoken and a woman of few words, she isn't ever rude. If she was an extrovert, she might choose another line of work -- as a top notch seamstress, she is kept very busy in a quiet setting working her magic independently. My only hesitation in offering this recommendation is that this business 'Perfect Fit' will continue growing and become in such great demand that I will have to get a very long line for the best service anywhere. Still and always, this work will be worth the wait! Well done, ladies!!! ~ Leslie Simmons, Columbia, Mo

I've been a loyal customer of Perfect Fit Alterations since 2012. After moving back to Missouri…read morefrom New York, I went on a hunt for a good seamstress, found Perfect Fit, and she's been amazing from day one. She has a quiet demeanor, but she is kind, professional, and her work speaks volumes. I'm quite picky (and admittedly awkward about my requests), yet she consistently understands what I want and delivers flawlessly. Having lived in Fort Lauderdale, Miami, New York, and New Orleans, I can say she's one of the best seamstresses I've known--second only to my grandmother, who also owned a seamstress shop. Yes, her prices might be on the higher side, but the results are always perfect. Over the years, I've given her some quirky requests, and she nails them every time. Even when I'm in a rush, she's accommodating and always kind. I've referred friends and my own mother to her, and they share my admiration. Her craftsmanship is impeccable, and she is truly professional.

Holly Alterations

4.4

(25 reviews)

I've used them for years- I usd to work next door-they are totally reliable. Pricing always seemed…read morefair, too

DO NOT GO HERE TO GET ITEMS ALTERED! This was my first time ever getting anything altered so I…read morepicked this place because it had pretty good reviews and word of mouth for my bridesmaids dress for my sisters wedding. The first time I go there, I ask to have the hem of my dress moved up so it doesn't drag, the slit of my dress lowered so my whole leg isn't out, and the waist brought in because it was too big. I drop it off and take my receipt. I come back a week later, get my dress, pay and try it on and the waist was never brought in. I go back and I give them my receipt and even though I was within the 10 days, they would not adjust for free because it wasn't written down on the receipt originally but they will give me a 50% discount to get the waist brought in. So I figure okay, maybe I should have checked the receipt for my services no biggie that's my bad I'll just pay again. I get remeasured and drop my dress off again for my waistband to be made smaller like I asked originally. They messed up my zipper so bad where my dress looks like absolute crap. The zipper and the fabric are all bunched up and it is difficult to zip and unzip my dress. If you look closely at all the work done on my dress this place is a scam. The 3 inches where the slit of my dress was re-sewn is falling out. They seem like such nice people too. DO NOT go here to get altered!! Please go somewhere else!!!!

Alterations Unlimited

Great consistent, well done alterations. They have altered our jeans and pajamas perfectly.read more

The Wash House Laundry

3.0

(2 reviews)

Today Thursday April 2 - I went to the Wash House to do my typical laundry of small household rugs…read moreand my (short hair) dog beds. I have been going there for years to do the same items with no issues. Today I went there at 11:45 am and the lady attendant said that I can NOT do those here. I kindly told her that I have been doing them for years there but she got unpleasant so rather than argue with her, I left I went to the laundry on College Avenue. I ask this attendant if she saw an issue. She kindly said no! I have found my new laundry, it is NOT the Wash House. Today's customer service was horrible. I would not longer recommend them (even though I left a favorable review a few months go.

Good place, friendly staff, had a very reasonable cost , will definitely be back five stars all the…read moreway

Columbia Laundry

3.4

(10 reviews)

The machines worked as expected. The washer we used couldn't use a credit card or the pay from the…read morecell. Only quarters. The dryer the card reader was lit up and took the pay by cell just fine. We would return if we're back in the area. It was clean.

2024 review: Paid for detergent and a load to be done, machines are updated but none of the…read morefeatures work. No Apple Pay as advertised or more so they don't give refunds if the machine takes your quarters! Staff is nice and friendly and will help as best they can but sometimes the best you can just isn't enough. Drove 25 min. to complete this and now i have to find a way to get money off my Apple Pay. If you have cash just make sure the machine works! Extremely clean.

Alterations Unlimited

3.0

(2 reviews)

I had to attend a wedding and I didn't want to spend money on a new suit. I borrowed my brother's…read morebut I needed it altered. Took it to this shop, paid some, and the suit was finished the next day, perfectly sized for me. I couldn't be more impressed.

took several tops to be taken in on sides when i brought them home i tried them on and she didn't…read moretake them in near enought and 1 top i'm sure she didn't take not do anything to , maybe she forgot, hemmed a pair of pants one leg looked really good but the hem on the other leg was puckered, Calvin Klein very expensive so I ended up giving them to my I wasn't going to pay again to have them taken in

Sunshine Laundry & Dry Cleaning

3.1

(7 reviews)

More than half the dryers are out of order. Some of the ones working are at low temps. Added one…read moresolid hour and an extra money of course to dry my clothes. The attendant puts a yellow post it with "out of order" on dryer. 11 of the 32 dryers have note. Of the 22 remaining only some have high heat working. Fix the dryers and this is a 4 to 5 star place. Prices are fair.

Yesterday my Dryer decided to not work. So the best solution to that was to take my clothes to…read moreSunshine Laundry and dry my clothes. I arrived at exactly 5:23pm. As I waked in the door, I hear someone say "Can I help you?" I really did not think that whoever said it was speaking to me because she said it as soon as I opened the door, so I keep walking to the Dryers. Then I heard her say it again. I turned and said "No thanks." and immediately she followed it up by saying "What do you think you are doing?" In a very condescending inflection in her voice. I then said that was going to dry my clothes. She then said "Last load is at 5:30pm!" I then looked at my phone and watch, it was 5:26pm. Four minutes before last load. I thought about it for a split second and said "You know what, I'll never be back to this F.....g business again!" She went on to say something in a smartass tone again. My retort was "Kiss my ass, lady." and walked out the door. I have heard bad reviews about this establishment before and should have taken heed. Sam's Club opens in three hours and sixteen minutes. I'll never be as happy to buy another dryer!!!

Robinson's College Laundromat

(5 reviews)

I'm fine with the washers and dryers. I like that the dryers can be paid a quarter at a time if…read moreclothes are not quite dry yet. I like the different size washers and that a prewash and extra rinse can be added also. Just went last night, Tuesday, and about 9pm the lights went out, it was just dark. Then 2 of the ceiling lights came on along the back wall. The office and bathroom light were still on, so I think the worker actually turned the lights off and left them off. There was a problem with some leakage on the floor, a few puddles, not a great idea to have it dark in there and sort of rude. There were about 6 people still doing laundry.

It is very clean, it is very quiet, the staff is friendly and I will definitely be back if I need…read moreto use a laundromat five stars all the way.

Tiger Cleaners