Pros: they got an old apple juice stain out of my daughters dress…read more Cons: Customer service SEVERELY lacking. The dress was returned with a long picked thread! I noticed it upon pickup (12/15/2025) and was told that the owner would contact me. I paid and left. The owner never contacted me. After several phone calls, I finally got a claims form in my email. I responded the same day (2/10/2026) and have yet to hear back. I have made many more phone calls. There is no manager. The employees can't help with problems. Calls and emails are not returned. I regret sending my daughter's dress here and will never return. (3/24/2026)

Ruined my $250 satin Mother's of the Bride Dress…read more I bought the dress in mid-October for my daughter's wedding and after wearing it took it to Tiger Cleaners at Peachtree Plaza on November 14th. The gown is satin and labeled Dry Clean Only, so I used their drive-through drop-off. On November 19th, I went inside to claim the dress and inspect it before paying. I was shocked to find that the gown now has at least ten visible snags, runs, and pulled threads across the dress and satin fabric is not repairable. None of this damage was present when I dropped it off. I refused to accept the dress until I spoke with the owner. The owner, Mr. Li, called me the next day. He offered to waive the cleaning fee and give me a twenty-dollar store credit. He also claimed that his staff saw no issues while handling the gown and said there is no proof the damage did not already exist. I explained that if several employees handled the dress and said they saw nothing wrong, yet I discovered significant damage before taking it home, their own statements suggest the damage occurred under their care. Tiger Cleaners promotes that they have one hundred years of experience, and the text they send when they check in your garments reads, "Thank you for trusting Tiger Cleaners with the careful cleaning of your clothes and household items." I still have the ticket, the drop-off confirmation, and the text telling me the dress was ready. (For now on I will video tape my item inside the store at the time of drop off and ask the employee to confirm the condition of the item at drop off). Despite the evidence, Mr Li says he will not replace it or provide fair compensation. I said that I would take him to Small Claims Court. He says he welcomes seeing me there.

Shavonne was a help and magnetic personality! She was very informative and helpful with the card…read morereader and the amount and time differences between each load as well.

From the owner: Capital Laundry offers a truly clean experience with speed and dependability right here in…read moreJefferson City, MO. Discover modern, efficient self-service options, get more free time with our convenient Wash & Fold service, or enjoy the ultimate ease of our Pickup & Delivery for both laundry and dry cleaning. Businesses can also benefit from mour expert Commercial Laundry solutions. Let us simplify your laundry routine so you can focus on life, not laundry!

The machines worked as expected. The washer we used couldn't use a credit card or the pay from the…read morecell. Only quarters. The dryer the card reader was lit up and took the pay by cell just fine. We would return if we're back in the area. It was clean.

2024 review: Paid for detergent and a load to be done, machines are updated but none of the…read morefeatures work. No Apple Pay as advertised or more so they don't give refunds if the machine takes your quarters! Staff is nice and friendly and will help as best they can but sometimes the best you can just isn't enough. Drove 25 min. to complete this and now i have to find a way to get money off my Apple Pay. If you have cash just make sure the machine works! Extremely clean.

I'm fine with the washers and dryers. I like that the dryers can be paid a quarter at a time if…read moreclothes are not quite dry yet. I like the different size washers and that a prewash and extra rinse can be added also. Just went last night, Tuesday, and about 9pm the lights went out, it was just dark. Then 2 of the ceiling lights came on along the back wall. The office and bathroom light were still on, so I think the worker actually turned the lights off and left them off. There was a problem with some leakage on the floor, a few puddles, not a great idea to have it dark in there and sort of rude. There were about 6 people still doing laundry.

It is very clean, it is very quiet, the staff is friendly and I will definitely be back if I need…read moreto use a laundromat five stars all the way.

Ridiculously expensive for both alterations and dry cleaning. The alteration I received was very…read morepoor. I could have done a better job. I threw the much loved wool sweater away. There was a hole I wanted more or less darned. Whatever they did it was knubbed. Actually, ruined. I threw it away.

The French laundry did a great job on my cleaning. The personnel were delightful. i am in a…read morewheelchair so they happily came to me at my car to pick up and deliver the cleaning items. While French laundry is pricey, I give them five stars for a first rate job!

Great place People are helpful and friendly. Would recommend to everyone. Drop off service is above…read moreit all. Certainly worth my time to have my laundry done correctly LJ

Great laundromat. Clean, reasonably priced, and in a great location. Good washer sizes and big…read moredryers.

Got my wedding dress cleaned, pressed and boxed. was very impressed with the timeline, quality and…read moreprice! friendly staff too!

I had a white dress and two jackets. Items were not cleaned, even when sent back. I would not…read morerecommend.

Took 3 - Men's Designer coats to Robinsons Cleaners on Broadway to be Dry Cleaned before the…read moreholidays. When I picked them up they had the plastic wrap and a twist tie at the top. Put them in the car and drive home. When I got home, I removed the plastic wrap and noticed the jackets were NOT cleaned. They had visible hair (some not ours, we are not blonde), lint on them and they were not Dry Cleaned as expected. We paid $46.00 for all three to be Dry Cleaned. We called the cleaners and told them what happened and they said we could bring them back to be cleaned again. We were reluctant but decided to give them a chance to redeem themselves. Just picked them up today, 1/6/22 and they all smell moldy and not visibly clean. They seem to have been lint rolled as the hair is gone but don't feel as if they were truly cleaned. Mentioned it again to the woman behind the counter and she said she could have them cleaned again . It should not take three attempts to clean an article of clothing. Called the manager at the facility where they take them to be cleaned and she said she gave them to someone and she saw them put them into the machine to be cleaned. Either their machines are not working properly or they really just didn't clean the jackets. I feel this is terrible customer service and business etiquette. Will not return nor refer!

I have used this place for the last year. Great work and friendly service. Turnaround after a…read morecouple days. Ahead of the game when compared to local competitors.

Quick turn around. Clothes were great quality and perfectly ironed. Only complaint is pricing seems…read morea bit high however it seems to be a Columbia area thing.

Took a 3 piece suit in a couple of days ago and was given a ticket (and also told me ) that my suit…read morewould be ready today, March 17 (Friday) at 4:00. Went in today at 4:00! Was told "they were still working on it". Maybe it would be ready tomorrow morning or Monday! Needless to say I am very upset! I needed the suit for a good friend's funeral on Monday morning. How can I give this business anything but a 1, if there were negative numbers I would give them a -10. This dry cleaner is the closet to were I live since our local one closed down. I should have driven 4 more miles to the one my son recommended!!!!