I had my first fender bender in 25 years over the Thanksgiving holiday. It was just a small…read moreaccident with no injuries and barely any damages but still, I was bummed since my record had been so clean. My insurance was very helpful in getting me a name to call but apparently they also reached out to Joe Hudson's as I didn't have to call at all! A lovely woman, Leslie, made my appointment and assured me that all would be well, that they could take care of the 'boo boo' my car got. When I showed up at the designated time, I was met with kindness and humor given that it was early in the morning. They were very efficient in getting all of the information needed about my car & new pictures taken. Leslie also noticed a bit of damage that I hadn't originally seen in that the hood of the car was also askew. They were very careful not to give me an estimate on time as it is winter and due to weather parts could be delayed. She assured me though that it really shouldn't take more than 2 weeks. She was absolutely correct. It took exactly 2 weeks and a day. While they had my car, they sent me regular texts about how far along they were & what was going on each day. It was so very helpful knowing what & when things were happening. As expected though, and due to unexpected snow in Florida, a couple of my parts had been delayed or the car would've been done sooner. When I went to pick it up, the guys were up front. I'm guessing they were there to give the ladies time for a break. They were so very helpful and everything went super fast. They assured me that if ANYTHING was wrong, they would gladly take it back to fix what should have been fixed. I don't understand the bad reviews to be honest. My car looks fantastic, sounds great and everything works as it did prior to the accident. I couldn't be more happy. Its not like I have very low expectations, they did a grand job. I think that people pull in with a wreck and expect a brand new car. Body shops don't work like that. This one however went totally above and beyond and I couldn't be a happier customer. Thank you Leslie & all the wonderful guys at Joe's!!

Do not take your car here if you want it properly repaired. I had to have my car repaired after a…read moresideswip. Paint job has sand in it. They cut and painted over the cut in the floor beam They chipped my bumper. Didn't come out to walk around my car at pickup to show the work done. Lady rude on the phone when I called back after a missed call. Came to pick up the car and all they cared about was to get their payment. Car smells like they spilled a can of paint in it even after a week. Charge insurance for things that was not properly done. New car with about 4000 miles on it. Very disappointed.

Had a small issue but was quickly resolved. They were very helpful and offered above and beyond…read morewhat we ask. Thank you

I will never go back. I had my car repaired there after hitting a deer. Had to take it back after…read morethey didn't do the repairs right the first time. Head light wasn't installed right , the front bumper isn't engaged to the clips, front bumper guard isn't secured on one side, the wheel well skirt body clips weren't installed properly, both front fog lights are loose. Literally was missing a body clips in the replacement head light because the fender didn't line up and they tried to force it into position. When that didn't work, I told them I would bring it back for them to have it as long as they needed to fix it right. They literally used a drill to elongate the hole to fit the body clip and tried to deny that they did. I found the plastic shaving from where the drill bit contacted the headlight assembly plastic and the metal shaving they didn't get cleaned up. I have taken pictures. Also went to the dealership. All the cars on the lot have the gap right took pictures and the bumper in the clips. Also guess what, the fog lights don't move on any of them either. Showed it to the mechanics and they agreed that it isn't correct and the hole has been drilled. They literally tried to brush all my complaints off, & say they say me pull on the wheel well cover insinuating I was creating damage, along with saying I shook the fog lights. Like that made them loose. The fog lights on the cars at the dealership you can push on and they don't move. They do fast crappy work and most people wouldn't notice if they don't know cars. This is the second repair I have had to take back to them and they try to blow smoke up your, you know where. Now for my background, my father was city mechanic for 30 years, I'm ASE certified, I now currently a mechanic on Jet engines, worked F-16 aircraft before that, and before that worked on cars as an ASE certified mechanic. If you want your car fixed right, and not have it screwed up then don't go there. They couldn't even fix the littlest of things. Attention to detail matters, and they don't pay attention and try to make you feel like your the idiot when you bring the issues of their repairs up to them. Lifetime guarantee on their work doesn't amount to much because they don't do it right. Now, since they drilled into part of the headlight assembly when elongating the hole on the front fender instead of doing the work right. I will have to get a new assembly and a new fender and get someone else to fix all their poor work. I hope USAA bans them after they reevaluate the work and look at their billing. They are just an assembly line for insurance collision claims, trying to go as fast as they can, with not attention to detail.

Please take your car anywhere else, but this ghetto low in body shop compared to Darrell Allen and…read moreothers in the area who are phenomenal. There are several issues that took place here. Number one they initially painted my car it looked like they painted it, dirty it look like complete trash. I'm posting pictures up of it second they took my hood off and left my car in the sun beating down on my engine in their gate, exposed to the elements so freaking unprofessional I can't even explain it. The woman in the front desk or the front office is extremely rude and miscommunicate gave me a verbal quote and then a written quote that was different. I paid $700 to have a hood painted!!!!!!! in addition to all that they were personal item, stolen out of my vehicle there at the shop

Having tried the Maaco shop in Greensboro and being highly dissatisfied with their service, I…read moredecided to make the 35 to 40 minute drive to Graham. Well worth the time, effort, and money. Very, very satisfied! Karen T.

Classic collision repaired major front-end damage to my Honda Ridgeline. They did an excellent job…read more They were helpful, courteous and professional through the entire process. They took care of all the insurance, and texted me with regular updates on the repair. They finished the job quicker than I expected and my truck is good as new. Plus they washed and vacuumed it, so it was in better condition than when they received it. Thank you!

Everyone working there is super nice and very helpful. We really appreciate their service and hard…read morework to make a great local business.

I went by Maaco (next door) on Friday morning and had an immediate quote done on damage created by…read morehitting a deer that morning. However, I felt a little uncomfortable with the representation about going through insurance. This might be relevant later. However, I went to Quality first, but the sign on the door said they would be closed through the New Years weekend. I waited until Monday morning and tried calling to see if they were open. There was no voice mail and their phone system didn't work until someone answered past 8am. I simply asked if they were open which was my mistake because she said yes. I drove to town, 15 minutes to get a quote and the girl in the front office said I needed an appointment for an quote and that would be 14 days out. Because I needed something for insurance as soon as possible to get this unfortunate situation moving in a better direction, I told them I'd go with the company that understood that. I understand waiting 2 weeks to get the work started, I do not understand waiting for weeks get to a quote for the work. This seems odd.

Worst customer service ever,, I mean ever! Hateful, rude, and unprofessional.. all this before…read moregetting any work done, and will never!!

In the last year I have taken two vehicles to Woody's. One had to be taken twice due to separate…read moreincidents. First let me say Jeff Woody is trustworthy and honest. He communicated well and repaired both vehicles to our satisfaction. Furthermore and importantly on my daughter's older vehicle he worked closely with us to keep the bill down and at our request skipped a couple of minor cosmetic things we didn't need addressed. In short, I would encourage anyone to use these guys. They are very good at working with you.

My son came in from the beach and on the way here, a drunk driver came at him head on, forcing him…read moreto run off the shoulder of the road. He got back on the road, thank God, but knew his Mercedes Benz was definitely messed up. It was barely rolling good enough to get him the rest of the way home. We were just so thankful my son was okay, with the exception of being really sore! Anyway, we were worried sick b/c it costs a lot of money to work on these type cars, but we had no choice but to get it fixed. After no sleep that night, I began looking for alignment shops and up popped "Woody's Body Shop". Bingo, good deal. I think at this point my husband & I were just accepting that we would have to shell out at least a couple of thousand dollars. I called Woody's and the sweetest voice answered the phone. I proceeded to tell her of our misfortune. She was very compassionate & set me up an appt. We got the car there and I was about to cry when we left because Jeff Woody gave me the best estimate EVER and assured me it would be repaired in a timely fashion. I could not believe the price! He could have told me anything and I would have trusted him b/c he knows his business and that's what he does for a living. In a day, the sweet voice called and said your car is ready. Wow! This is amazing! So...we proceeded to go to Woody's to pick up the Mercedes. We pulled in and I saw the car sitting out front, but something looked aweful shiny! They had buffed out the headlights and they looked brand new...just because. Anytime, from now on, only Woody's will do work on my vehicles. What a wonderful experience meeting these people! Kudos to these wonderful people!!! Ken & Simone Dodd

I have always had good luck with David, hey did and excellent job on my Mazda when a free branch…read morefell on it, and he did great touch up work on my Lancia.

I've been here a couple times and have also sent family members. Always great customer service and…read morethey take pride in their work. Thank you!

What a great place to work with! I went in looking to have a roof rack installed on my Honda CRV…read more They helped me out with cross bars that were in my budget and installed them for a VERY reasonable price! The cross bars look amazing, you can't even tell that they were after factory. A job well done and an affordable price!

I recently experienced the worst customer service ever by the guy working the counter at cars and…read moretruck ware. I have spent hundreds of dollars there in the past primarily dealing with Barry and had no issues. The guy that I recently dealt with was rude, disrespectful and had a really nasty attitude with me. I will never go back to this place again.

Mr. Walker is very easy going and I couldn't be happier with the service and prices. It's a small…read moreshop but they are very efficient without charging an arm and a leg. Had some minor damage that he got out using a heat gun. Looks brand new! My friend had some more work done on his car and was very pleased by how quickly and beautifully they repaired the damages. Very highly recommended.

I've left a review before and I still can't shake the fact that I feel that I was taken advantage…read moreof. The work was so terrible like I said 3000 dollars for a bum job and a bunch of lies about finding parts only to find that the same wrecked part's were reused. I feel robbed