Excellent experience. Reasonable pricing, everything went according to plan, & the communication…read morewas perfect. They even shined my wheels which was a pleasant surprise. I had 2 friends recommend this place and it lived up to their recommendation. (They replaced a rear wheel panel that had fallen off my car.)

Terrible Customer Service (Especially from McKenzie)…read more We had our vehicle at Mid-Town Body Repair, after someone hit the right side of our car. The other driver's insurance was covering the damages, so we brought it here hoping for a smooth process. Unfortunately, our experience was anything but that especially because of the way we were treated by one of their employees, McKenzie. From the very beginning, she was extremely rude and demeaning. She spoke to my husband as if he were ignorant, and when we asked reasonable questions about the repair process, her responses were dry, unhelpful, and completely lacking in professionalism. She provided misleading information and made what was already a stressful situation even more difficult. Her attitude was dismissive and lacked even the most basic level of compassion or courtesy. When we ultimately decided to take our car elsewhere for repairs, McKenzie acted immaturely refusing to speak directly with my husband and behaving as though we were the problem once he got there to pick up the car. If you're looking for respectful, professional, and honest customer service, look elsewhere. I strongly urge Mid-Town Body Shop to properly train their staff, especially McKenzie, on how to treat customers with basic decency. We will not be returning and do not recommend this place to anyone.

I was so upset about my bumper, my husband and I stopped at a couple of body shops before we got to…read moreHarb's body, we pulled in and Greg introduced himself and I explained about my bumper, he said no worries, he told us to have a seat, we went inside it was amazingly clean inside and when Greg returned my car, I was so pleased on how quick and did awesome job. Please dont hesitate go now!!!! Thanks Greg!!

The work they did on my car was fantastic! Looks like nothing ever happened after getting hit by a…read moredeer. However, it happened during the holidays and my finish date kept getting pushed for various reasons. My insurance only paid for one month of rental and this took over two months so it was inconvenient and I kept having to call to follow up. Nice staff though.

Highly recommend Chris Paint and Body. My entire experience from the very first phone call, till…read morepicking up my car was outstanding. I see why they get such high reviews. I called and left a voicemail and received a callback within 30 minutes. Upon calling me back he advised to bring in the car for a free written estimate that same day. I received a very reasonable written quote. I called back a few days later and asked when I could bring my car in and was advised to bring it in that same day. I dropped my car off on Tuesday afternoon and received a phone call (within 48 hours) early Thursday morning telling me my car was completed and ready for pick-up. They had washed the entire car before I came to pick it up. I would highly recommend Chris Paint and Body. Prompt, excellent customer service, high quality of work, all at a reasonable price. My car is like new again and I am very happy with the price I paid.

Do NOT go here. Read other reviews that has low rating describing what issues they had, and those…read morewere exactly I had to go through. To make this review short yet give you an idea.... They told me my front bumper needed a replacement. They gave me an estimate, and had told my insurance estimator/inspector to send a check to them directly. They did not give me the detailed invoice for the "new" bumper. And they rushed to start work on my car. I became suspicious at this point and asked for an invoice at which point they started being very rude on the phone. Their response to my request on sending me an invoice was "you think you know how to repair the car, then come and take your car!" Was very surprised and puzzled with their response in return for asking an invoice. This is when I sensed something was totally off and I decide to stop by directly to take my car back from the shop. When I dropped there to my surprise I saw my car was already in works and what was more shocking was that they were trying to take my 'original' front bumper off and scratch/repaint the same and sell it to me as new bumper!! Check out the pics. I decide to not get in a heated argument since I now know these guys were fraud and just asked them to put the front bumper back on and give it back to me. They are shocked to see me there and since I caught them red-handed they offer to do the "repair" for me "free" and they tell me not to worry about the deductible payment - "we will take care" they say! I was furious and very seriously asked them to put my car back together and leave the place with my car. I went to another place with my car who were super good and made it super easy for me. I was very happy with this second place. But overall the whole process caused so much stress and frustration, and that is not something you want to go through when you are already dealing with your Carnot in good condition, dealing daily stuff without your car, dealing with your insurance, working on payment numbers, etc. Oh and btw they seem to work these things out with the insurance inspector, so just be aware. I also felt my insurance inspector(Frank from Progressive) collaborated with agreeing to issuing the check to them and not informing me. I had to reach out to Progressive executives to file a complaint and get the payment reversed. The whole process was very disappointing and was very off putting at the time. If you want your car in good hands and avoid the mental drama just do NOT go here. I feel bad for people who may have gone here and not know what tricks they exactly pulled on them and these guys got away. Anyway at least if this helps you, I'm glad taking time writing this.

I'm extremely happy with BMW M3 purchase!…read more Mrs. Stankovic my sales lady great to work with and the Manager Mr. Hugg was an absolute pleasure he was extremely honest with the condition of the car. The follow up was on point all the photos and videos they send to show the condition of the vehicle. I fully recommend this dealership!

Called about BMW 440 and the salesman arranged for me to view it the next morning. Upon my arrival,…read more'evidently' someone had put a deposit on it overnight yet the next day it was still listed for sale on autotrader.com. WARNING!!!!! This place cost me thousands for a vehicle that is not (or maybe is according to autotrader) for sale.

You are greatly appreciated! Mr. Humphries is beyond satisfied with the results of his front…read morebumper. He stated that you all went well beyond his expectations! The work you all performed is great. The professionalism of the staff left him feeling like he was a local celebrity with the car being the spot light! You all are amazing and I will recommend you to everyone! Thank you for proving that great customer service and amazing work still exists!

My wife's vehicle was rear ended a few weeks ago. Larry Walker & Sons Body Shop was an option and…read moreafter meeting with their rep, hearing about their services and getting an estimate I decided to go with them. I was very specific with request for a luxury car (that didn't smell like smoke) comparable to our car needing repair for rental but we were greeted with a small RAV4? Sized car. I refused the vehicle and then started looking for a car myself. It takes a few days to line up a luxury rental so work had to be delayed. I called State Farm & told them we needed to find a suitable vehicle and they were accommodating with increasing coverage if necessary. We found a suitable model in Asheboro and Enterprise brought it to the local office but it smelled like freshly smoked marijuana. So no go with that vehicle. I was ambushed when I asked to meet with the owner Brian Owens. He couldn't maintain eye contact when we met so I suspected he was upset. He was totally focused on our '24 Genesis not being a luxury vehicle..saying BMW, AUDI, Mercedes, Lexus were not in the same class. And it was a "Hyundai". Same price ranges and similar performance but somehow not the same class. Insulting. The new owner Brian Owens is insulting and doesn't take responsibility for what his business represents as services provided. His phone script (that he says he wrote) states that they work with your insurance company to set up car rentals to make it easy for customers to use their service. He did not handle the situation professionally. I even asked that we discuss in an office or away from the front desk but he insisted on being loud and confrontational in front of his front desk staff. Not a nice guy. After our encounter I called the front desk and apologized for our discussion that had to happen in front of them. I doubt this is the culture previous owner Larry Walker wants as a legacy and I feel badly for the staff who work in Brian's toxicity.

They worked on my ac and made it worse. Worked great for 3 weeks. I do not recommend.read more

These guys were awesome, I've taken two cars to them so far that needed extensive work. They…read morequickly and efficiently identified. All the problems gave me all the options of what I needed to fix and what could wait. The most recent trip. I took my 1998 GMC Safari which was cosmetically in mint condition but needed some extensive mechanical work to bring that up to a good condition. They did a great job. They used quality parts. They did quality work and the price was good. Highly recommend!

Got here just before they opened at 7:30 for a state inspection. Out the door in 30 minutes. No…read morehassle like other places, just great, fast service.

Can not recommend these guys more! Jason was a life saver for me. The control arm for my rear wheel…read morebroke and I was out of sorts on what to do. Jason was great and gave me a bunch of ideas on how i could get my car to tge shop and get it fixed. He was not out to make an extra buck at my expense and genuinely cared. The service was great and timely as he promised. The delivery was on schedule. I will go here for all my needs going forward

The service we received when we took our vehicle the day before the 4th of July holiday was…read moreundeniably amazing. Our low pressure tire indicator light came on. We drove to two different shops seeking help. The first, the guy checked our tire and told us we had two nails in it. He was unable to do anything to help fix it but sent us to a nearby shop that could possibly patch it for us. We drove to the shop and they were too busy to help us but said we could come back the next day. We didn't want to chance it so we googled the next closet tire shop and found Battleground Tire. We drove to their location and told them what we were told. Immediately, they told us not to worry, invited us to leave the car parked and to come into the cool sitting area while they took care of the service requested. Their staff were extremely friendly and we paid less than $30, a huge value, to have the tire patched up. Because of the friendly and honest service we received, and the unbelievable price, we will definitely return for any future work. We are fairly new to the Greensboro area and were wondering who we would use for our car maintenance moving forward. We have definitely found them. Thank you! Your fellow Leo, Meyetta

Very unhappy with the price for a tuneup and oil change over $1000. Front desk, people, nice, very…read moregood at installing trust. Until you pick your car up. Very disappointing would not recommend them to anyone.