Another recommendation for Greensboro AutoTech…read more My car is getting older, and of course that comes with problems. I took my car in again to Greensboro AutoTech, who reviewed it and found there to be a small issue that was easily fixed. Again, I cannot say enough how I trust them completely with not only extensive vehicle knowledge, but an overly fair price for this teacher budget! They will forever have my business!

I'm so sorry to see that AutoTech is changing locations to South Regional Road. Just a couple more…read moremiles to get to him but for the last almost 7 years I've been extremely satisfied with all the work he's done on both of my cars. He hasn't lost me yet. I'll find him

You are greatly appreciated! Mr. Humphries is beyond satisfied with the results of his front…read morebumper. He stated that you all went well beyond his expectations! The work you all performed is great. The professionalism of the staff left him feeling like he was a local celebrity with the car being the spot light! You all are amazing and I will recommend you to everyone! Thank you for proving that great customer service and amazing work still exists!

My wife's vehicle was rear ended a few weeks ago. Larry Walker & Sons Body Shop was an option and…read moreafter meeting with their rep, hearing about their services and getting an estimate I decided to go with them. I was very specific with request for a luxury car (that didn't smell like smoke) comparable to our car needing repair for rental but we were greeted with a small RAV4? Sized car. I refused the vehicle and then started looking for a car myself. It takes a few days to line up a luxury rental so work had to be delayed. I called State Farm & told them we needed to find a suitable vehicle and they were accommodating with increasing coverage if necessary. We found a suitable model in Asheboro and Enterprise brought it to the local office but it smelled like freshly smoked marijuana. So no go with that vehicle. I was ambushed when I asked to meet with the owner Brian Owens. He couldn't maintain eye contact when we met so I suspected he was upset. He was totally focused on our '24 Genesis not being a luxury vehicle..saying BMW, AUDI, Mercedes, Lexus were not in the same class. And it was a "Hyundai". Same price ranges and similar performance but somehow not the same class. Insulting. The new owner Brian Owens is insulting and doesn't take responsibility for what his business represents as services provided. His phone script (that he says he wrote) states that they work with your insurance company to set up car rentals to make it easy for customers to use their service. He did not handle the situation professionally. I even asked that we discuss in an office or away from the front desk but he insisted on being loud and confrontational in front of his front desk staff. Not a nice guy. After our encounter I called the front desk and apologized for our discussion that had to happen in front of them. I doubt this is the culture previous owner Larry Walker wants as a legacy and I feel badly for the staff who work in Brian's toxicity.

Fantastic service for the last 20 plus years…read more Sadly leaving NC and will miss the team at Websters. Honest , fair, competent all sums up my experience.

Service was great, definitely will come back in the future if need be. Shuttle service was also…read moregreat. I interacted with James, Bob and Mike-- they're awesome. I don't normally take my vehicles to a mechanic to get work done because I haven't had good experiences with shops in the past. Webster's Import Service is the opposite; I trust them.

They worked on my ac and made it worse. Worked great for 3 weeks. I do not recommend.read more

These guys were awesome, I've taken two cars to them so far that needed extensive work. They…read morequickly and efficiently identified. All the problems gave me all the options of what I needed to fix and what could wait. The most recent trip. I took my 1998 GMC Safari which was cosmetically in mint condition but needed some extensive mechanical work to bring that up to a good condition. They did a great job. They used quality parts. They did quality work and the price was good. Highly recommend!

I was so upset about my bumper, my husband and I stopped at a couple of body shops before we got to…read moreHarb's body, we pulled in and Greg introduced himself and I explained about my bumper, he said no worries, he told us to have a seat, we went inside it was amazingly clean inside and when Greg returned my car, I was so pleased on how quick and did awesome job. Please dont hesitate go now!!!! Thanks Greg!!

The work they did on my car was fantastic! Looks like nothing ever happened after getting hit by a…read moredeer. However, it happened during the holidays and my finish date kept getting pushed for various reasons. My insurance only paid for one month of rental and this took over two months so it was inconvenient and I kept having to call to follow up. Nice staff though.

I'm quite disappointed to be writing this. We just moved to High Point, and were hopeful to find a…read morelocal shop we could trust. Came to Newton's because of the reviews. I sat with them while my car was getting worked on. I was a bit uncomfortable with them talking about bankruptcy while I was in their presence, but did my best to ignore, and not eavesdrop. They replaced a battery on my Honda CR-V, and asked me to return the next day for the tires. In replacing the battery, the Honda computer systems did not come back online. They told me they tried to fix them, but could not, and that it would be no problem for the dealership to do so. This knocked out everything from lane assist to cruise control. The next day a sensor went off 1 minute from leaving them- the technician had not filled the tires back up after putting them on. Then I get a text from them asking if a headlamp was in my car. Finally my "no problem" reset to the computer systems cost an additional $114 at the Honda dealership. Please be aware of this potential, if you are considering letting them change your battery. When I texted to let them know this had happened, their response was offensive to the point that I felt compelled to let others know of their customer service.

I recently made a review for this company, I still stand with my original perception and strongly…read moreurge you to you a different mechanic, but the pressure from the review actually made Greg return the parts our warranty company previously sent to his shop so way to go Greg Newton for your judgement call. I still think you should have maintained a professional standpoint and returned the parts before a bad review like this forced you to. Again, this shop is a nightmare and in my personal opinion will continue to go downhill as long as Greg is in control of customer relations!

5**Star Great experience shopping and purchasing my vehicle here. Staff was awesome from management…read moreto sales. The financial department experience hands down the fastest I've ever experienced.

Called about BMW 440 and the salesman arranged for me to view it the next morning. Upon my arrival,…read more'evidently' someone had put a deposit on it overnight yet the next day it was still listed for sale on autotrader.com. WARNING!!!!! This place cost me thousands for a vehicle that is not (or maybe is according to autotrader) for sale.

The Lexus product speaks for itself. With the information available to the consumer, you have a…read morereasonable idea what your car should cost. We found our car experience to be very pleasant with no pressure. No haggling, we were both that close on expectations. It was true relationship building for the long-term. We worked with Ian Newton, a perfect fit for us. We thought we wanted the GX platform. Too big at this stage of our life. But it rides nice! The RX looked like it was going to make the cut. Great ride, but we needed a little bigger for Tabitha---our dog. This platform will become Tabby's Cabby. We are picking up our TX350 later today. It has all the reasonable bells and whistles we need. The flexibility makes it safe for all of us during our longer rides. The new technology can be overwhelming. And this is where your knowledgeable sales consultant makes the deal: Ian has been amazing demonstrating how to maximize this product to our mission. We both have enjoyed working with him to identify the right vehicle to satisfy safety and comfort. We met Ryan after we made our decision. He is very knowledgeable with the product. I liked our "fact-based" price discussions. He "sold" us with the Service Department. His words: "You will spend more time with our service department over the years than with us." A very true statement. I have my own great mechanic team; however, there is a lot of value (many times really required for warranty compliance) in having a dedicated service team that is good with their craft. If you are thinking about a Lexus, get on Ian's schedule to help you with your next car.

I'm new to Lexus ownership so this was my first visit to Flow Greensboro for service. Every aspect…read moreof this visit was handled in a professional manner. The waiting rooms were comfortable and relaxing with space to spread out if you needed to work. They offer coffee, water, and snacks while you wait. The free car wash was an extra nice touch.